Keeps

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Keeps

Overall Rating

3.8

30 Customer Reviews

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Summary

Keeps provides men with a customized hair loss treatment plan from a state-licensed physician, along with FDA-approved medications, including Finasteride and Minoxidil.

Pros

  • Active ingredients show clinical evidence for effectiveness
  • Auto-ship program lets you skip the wait at the pharmacy
  • Possible to sign up for personalized advice from Keeps-affiliated physicians
  • Positive customer reviews

Cons

  • Prices may be higher than equivalents at local pharmacies
  • Not all Keeps products work for all types of hair loss
  • Some customer service complaints from HighYa reviewers

Customer Reviews

3.8 Stars out of 30 Reviews
5 Star:70% 4 Star:0% 3 Star:0% 2 Star:3% 1 Star:26%
70% Recommend This Company
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Posted on Oct 19, 2021

Same product, terrible customer service

By Austin M. , Jackson, MS

Their finasteride is just a pill you can get at a pharmacy. It works, but when I tried to cancel I had to send multiple emails to their help account before anyone responded. They told me to fill out a cancellation form and I filled it out as soon as I got the email. They did not cancel my subscription and charged me again.

I called to get this taken care of and spoke to a service rep, he said they have had problems with the email before and it’s just easier to call. The supervisor I spoke to said I couldn’t get a refund because I never filled out the form. I told her I did and she treated me like I was lying.

Terrible company – zero transparency and no respect for their customers.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Easy to get started

Nearly impossible to cancel

Rude customer service

Overpriced

Helpful Review? 1 Person Has Voted

Posted on Dec 9, 2018

Still early but good progress!

By Desmond G., New York, NY, Verified Reviewer

I've been using Keeps for about 4 months now after finding out about the company on a TV commercial. I just got my second shipment and have started to see real progress, especially at the top of my head. I talked with the doctor again before this last shipment and he was able to answer a few questions I had about how I should use the product and when I'd see more results.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 27, 2018

Exactly as advertised

By Rob O., New York, NY, Verified Reviewer

Customer for over almost two years, great customer service and great product. I’ve tried other brands and Keeps is by far the best, very satisfied with results. Hugely recommended to friends and family.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 3, 2019

Highly recommended product and amazing customer service!

By Brandon B., Corpus Christi, TX, Verified Reviewer

This product worked wonders for my hair! I had regrowth and even thickening of my hair within the first three months on this treatment. My family and friends also noticed the difference and I am looking forward to the next three months on this treatment. Great customer service, available to help and always pleasant. I love how if I have questions regarding my treatment, my doctor is just a message away!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 3, 2019

Product really works!

By Nate M., Nashville, TN, Verified Reviewer

I started Keeps about 10 months ago. I was consistent with usage and after about 5 months, I started to really see some progress! I've told all my friends about Keeps! If you're a dude that is worrying about losing your hair, go check Keeps out ASAP. But don't be discouraged if you don't see any results after the first month or two...as they say, great things take time! I love Keeps, and to top it off, their customer support is great - you can tell they really care about the customer.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 8, 2019

Keeps gave me my confidence back

By Virgil H., Detroit, MI, Verified Reviewer

I first saw the ad on Instagram, was a little skeptical at first, but then I thought what’s the worst that can happen, I go bald. I was already going bald! So I decided to try it and it worked out great. I personally saw results in a month in a half.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 14, 2019

This stuff works

By Antonio S., Dallas, TX, Verified Reviewer

I did a 3-month trial with Keeps - I figured I got nothing to lose. The 3 months were up and my spouse took progress pictures. I was impressed by the results. I've been on Keeps treatment plan for almost a year and I love having hair now.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 14, 2019

Effective and affordable

By Marc M., New York, Verified Reviewer

Male baldness runs in my family and the first I saw my hairline receding, I had to do something. At the time, the only option was a $1,000/year prescription, which was not financially possible. I had accepted my fate until Keeps came along. I’ve been using Keeps for over a year now and my hair is better than its ever been!

Bottom Line: Yes, I would recommend this to a friend

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