Their finasteride is just a pill you can get at a pharmacy. It works, but when I tried to cancel I had to send multiple emails to their help account before anyone responded. They told me to fill out a cancellation form and I filled it out as soon as I got the email. They did not cancel my subscription and charged me again.
I called to get this taken care of and spoke to a service rep, he said they have had problems with the email before and it’s just easier to call. The supervisor I spoke to said I couldn’t get a refund because I never filled out the form. I told her I did and she treated me like I was lying.
Terrible company – zero transparency and no respect for their customers.
Length of Use: 3–6 months
Bottom Line: No, I would not recommend this to a friend