Keranique

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Keranique

Overall Rating

3.7

200 Customer Reviews

Summary

Keranique is a brand of women’s hair-care products designed to combat thinning hair and female pattern baldness. Minoxidil has supporting evidence for its effectiveness, but many similar products contain the same active ingredient at a lower cost.

Write a Review

Customer Reviews

3.7 Stars out of 200 Reviews
5 Star:60% 4 Star:5% 3 Star:4% 2 Star:2% 1 Star:28%
68% Recommend This Product
Start your review of Keranique:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Jul 13, 2017

Very happy

By Melinda, Queensland, Australia, Verified Reviewer

I'm on my fifth week of using this product. I'm very happy to report my hair is fuller and thicker. My hair was thinning and always shedding when brushed or washed.

My hair would never grow past my shoulders, but today my hair is now past my back bra strap and looks fuller and feels thicker.

It's more in proportion and beginning to look amazing.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jul 9, 2017

Loving my hair again!

By Laura Provenzale, Union, NJ, Verified Reviewer

I saw Keranique at my local Ulta store and was thinking about purchasing but ended up buying it online after seeing their infomercial. It cost $49.95 for a 30-day supply of shampoo, conditioner, minoxidil and a lift treatment spray. I thought that was a pretty good deal. But the best part is that it really is working! It did take several months before seeing anything noticeable, so you really need to stick with it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Keranique, LLC

Sep 12, 2017

Hi Laura,

We are so happy to hear about your success with Keranique! Keep up the great work and remember, once you see initial results, you should see continuing improvement with continued use! Please do not hesitate to email us with any questions or concerns at keranique@keranique.com.

Helpful Review? 7 People Have Voted

Posted on Jul 5, 2017

I never try it again

By Elizabeth Kolozsvari, California, Verified Reviewer

I used it two times and lost so much hair, so I got scared and stopped using it. I don't want to lose all my hair and wait until grows back again. I have a bag of hair collected if anybody is interested to see it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 23 People Have Voted

Posted on Jun 20, 2017

Now have a lot of breakage

By Tanya Locke, Scarborough, Perth, Western Australia, Verified Reviewer

Hello, I received my products two weeks ago. As I was drying my hair tonight, I noticed my hair was thin on the back of my head on the right side. I know this is recent as I had a hair cut recently from my hair dresser of 15 years. She would have said something had she noticed my hair breakage/damage.

I am so disappointed and now discouraged as my hair looks terrible. I have blonde high lights, and the hair loss is significantly noticeable.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 30 People Have Voted

Posted on Jun 20, 2017

Rip off

By Yvonne McMullen, North Carolina, Verified Reviewer

I placed an order for a free sample, with $3.99 shipping. I noticed after in small print that you would be signing up for monthly shipment at $ 79.99! I called to cancel the auto ship and received a confirmation email to that effect. I received a shipment with a bill attached for $159.90. When I called, I was advised that you have to pay for the sample if you keep it! I will return the entire box but must pay shipping. What a deceptive company!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 38 People Have Voted

Posted on May 20, 2017

I got a refund!

By Connie Lee, Las Vegas, Nevada, Verified Reviewer

Well, today, 5/17/17, I received a call from Pam Lambert with customer service for Keranique and after a small conversation reviewing what all took place, she refunded my $59.95 and the $30! They refunded $89.95 and I am so relieved. I'm a single mom, who just wanted to help her mother out with her thinning hair and what an ordeal. BUT, with this refund, I am so happy with Keranique.

Thank you for the refund! I will read future "freebies" whole contract before ever clicking on "yes."

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 28 People Have Voted

Posted on May 19, 2017

They keep charging...

By Mike Caserta, Florida, Verified Reviewer

My wife bought the trial, but even after canceling the auto shipment, they charged me and said we didn't cancel completely, only half, so we got charged again.

Very nasty commercial practices! DO NOT subscribe to this. Once they have your card, they have you in the scam loop to charge you a fortune for this product.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 44 People Have Voted

Posted on May 18, 2017

Long hair falling out

By Liane Koebler, Florida, Verified Reviewer

I purchased the product and used it for about four weeks, then my scalp started shedding, and I got large welts all over my scalp. I literally picked scabs off my head. The hair was coming out in clumps, and I now have half the hair I had before starting because the product made my hair so dry and brittle on top of all the welts.

Customer service returned my money, however, I asked for some restitution for the cause of my long hair being thinned to a minimal and my scalp burning and crusting. I was asked to send photos and never heard back.

My next phone call will be to my lawyer; maybe he can make a difference for me.

It did not work. I am so sorry that I bought into this, and now my hair is thinner than ever!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 38 People Have Voted

Posted on May 17, 2017

I was charged over $200

By Martha Gallegos, Ohio, Verified Reviewer

And I never received the product. I cannot comment on the results because I never received it. I had to call customer service at least eight times before they disconnected me from their program. They promised that they would refund me the debited amounts. I haven't received anything yet.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 30 People Have Voted

Posted on May 6, 2017

Rip-off

By Kerry, Rip off, Verified Reviewer

Please do not purchase anything from these people, they are a rip off! Nothing good to say about them but they are rip offs. For their rating points, they don't even deserve a star, but the system won't let you complete your review without putting anything.

Please, please, please do not, I mean do not, purchase from these people!

Bottom Line: No, I would not recommend this to a friend

Company Response from Keranique, LLC

Sep 13, 2017

Hi Kerry, we are so sorry to hear about your experience with the Keranique. We stand by our products with a full 120-day guarantee. Please email us at keranique@keranique.com with a contact number, so we can assist you in resolving this issue.

Helpful Review? 55 People Have Voted

Posted on May 5, 2017

Love this product

By Donna Pratt, Springtown, TX, Verified Reviewer

I would just like to say that I love this product. I've only been using it for nine days, and already I am seeing new hair coming in and less hair falling out. The first four or five days of use my scalp was bright red, and I had some itching, but by the sixth day that was gone and my scalp feels better than it's felt in a long time. This is an amazing product, nd I recommend it highly.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted
Showing 166-176 of 200

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.