About Kyrobak

By HighYa Research Team
Published on: Aug 13, 2014

Developed over the course of 5 years, Kyrobak is a drug-free, in-home treatment that’s claimed to provide completely natural relief from mild to moderate, non-specific lower back pain in just 10 minutes.

In order to accomplish this, Kyrobak uses a combination of Continuous Passive Motion (CPM) and Oscillation therapies, both of which provide a rhythmic, soothing motion that’s claimed to draw more oxygen and blood flow to the region and gently release the pressure between the vertebrae, allowing your spine to open up and decompress. And when you release this pressure, you relieve the source of pain.

Despite the effectiveness of its clinically proven technology (more about this shortly), the manufacturer claims that Kyrobak can be used in the comfort of your own home whenever’s convenient, that it doesn’t require any painful stretching or exercise beforehand, and is easy to use right out of the box; simply connect the power supply, press the button, and you’ll feel a gentle, continuous movement in your pelvis area.

If you have mobility issues, Kyrobak can be effectively used on the floor, couch or bed. During your treatment, you’ll be able to tap a nap, read a book, listen to music, or any other relaxing activity, and when you’re finished, the Kyrobak’s automatic timer will turn the device off.

Back pain stinks, plain and simple! And in your search for relief, you’ve probably tried many different products with varying degrees of success. But when it comes to Kyrobak, can the device really provide long-lasting pain relief in just 10 minutes per day, or is it an overpriced product that’ll be gathering dust in a few short weeks? Consider the following:

What is Non-Specific Back Pain?

According to Patient.info:

Nonspecific low back pain means that the pain is not due to any specific or underlying disease that can be found. It is thought that in some cases the cause may be a sprain (an over-stretch) of a ligament or muscle. In other cases the cause may be a minor problem with a disc between two vertebrae, or a minor problem with a small facet joint between two vertebrae. There may be other minor problems in the structures and tissues of the lower back that result in pain. However, these causes of the pain are impossible to prove by tests. Therefore, it is usually impossible for a doctor to say exactly where the pain is coming from, or exactly what is causing the pain.

Patients suffering from non-specific back pain can experience mild to severe pain levels, although unlike some other forms, the pain is usually eased when lying down, which may be why Kyrobak’s design takes advantage of this position.

With this in mind, if you’re suffering from chronic back pain, the first thing you need to do is speak with your physician, since they should be able to 1) provide you with a diagnosis, and 2) recommend products and treatments based on your specific diagnosis.

Otherwise, you might be throwing your money out the window on products/treatments that won’t provide relief, or in a worst-case scenario, make your back pain worse.

In the mean time, be sure to read through our in-depth article titled Winning the Battle Against Sciatica & Chronic Back Pain.

What Is Continuous Passive Motion (CPM)?

Most often used for promoting healing following knee replacement surgery, “Continuous passive motion (CPM) devices are used during the first phase of rehabilitation following a soft tissue surgical procedure or trauma. The goals of phase 1 rehabilitation are: control post-operative pain, reduce inflammation, provide passive motion in a specific plane of movement, and protect the healing repair or tissue. CPM is carried out by a CPM device, which constantly moves the joint through a controlled range of motion; the exact range is dependent upon the joint, but in most cases the range of motion is increased over time.”

Despite its widespread use (as the Kyrobak website noted, CPM has been used for decades), traditional CPM joint therapies often come with mixed results (both clinical and in the field). Because of this, many insurance companies don’t cover CPM for post-surgical customers.

Joint recovery notwithstanding, the clinical evidence supporting the efficacy of back-specific CPM technologies and treatments seems to be even more limited. To this end, Kyrobak was involved in a 2014 clinical study published online (which doesn’t appear to have been peer reviewed) that found, “Preliminary evidence suggests that the Kyrobak may be beneficial for short-term relief of non-specific, chronic LBP, particularly in participants with a moderate level of pain. A longer treatment period may lead to a further reduction in pain.”

However, nowhere in this study is it mentioned that Kyrobak is more effective than exercise; only that it is more convenient.

Although this is positive, there are two things to keep in mind here. First, this appears to be the only clinical study available for Kyrobak, and a single study does not translate into being clinically “proven.”

Second, the study appears to have been directly funded by Kyrobak’s manufacturer, which could potentially lead to a conflict of interest. Note: We’re certainly not saying any wrongdoing has occurred, only that results can become skewed when a manufacturer funds research for their products, which is something we detailed in our article titled Think that Clinical Study is Legit? 4 Steps for Identifying Fake Science.

What about Kyrobak’s Oscillation Therapy?

Although Continuous Passive Motion may hold some promise for back pain sufferers, the benefits associated with Kyrobak’s Oscillation Therapy seem a bit cloudy. Why?

Because traditional oscillation therapy involves “an intermittent electro-static field, which is built up between the hands of the therapist or an applicator attachment and the soft tissue of the patient, by means of the Hivamat machine. The patient’s tissue is then attracted and released in the selected frequency, which through a unique patented process triggers a deeply penetrating and lasting resonance, (DEEP OSCILLATION) of the treated tissues.”

However, according to the Kyrobak FAQ, the device “does not generate any electric current to the body, nor does it create any other Electro Magnetic Interference (EMI).” As such, it seems their oscillation therapy is simply referencing the fact that Kyrobak’s main “plate” moves in a circular motion; i.e. it oscillates.

And from this perspective—while it might be soothing and relaxing—there doesn’t seem to be any clinical evidence available online showing it works as advertised.

Other Options for Back Pain Relief

As we mentioned in the section above, the conditions that lead to back pain are often very specific for each individual, so it stands to reason that what works well for you might not work at all for someone else. Because of this, you might need to explore several back products before finding one that addresses the cause of your pain, as well as one that matches your personal preferences.

To this end, based on your doctor’s recommendation, HighYa has reviewed some of the most popular back products for quick reference during your research, including popular options such as BeActive Brace, Royal Posture, Dr. Ho’s Compression Belt, and many more.

Customer Feedback for Kyrobak

Since writing our original review, 8 readers have provided feedback about their experiences with Kyrobak, and have rated the device an average of 1.9 stars. Here, while some customers claimed Kyrobak helped reduce their back pain, the most common complaints appeared to revolve around failure to work as advertised. In fact, more than one customer claimed that Kyrobak actually made their pain worse.

In many of these instances however, the company responded quickly and attempted to address their complaints.

Kyrobak also had 25 customer reviews on BrightReviews at the time of our research, with a slightly higher average rating of 3 stars. There, many customers expressed the same concerns and compliments found here on HighYa.

Finally, Kyrobak received an average rating of 3.7 stars on Amazon based on 27 customer reviews. Again, many of the same compliments and concerns were present.

From a company perspective, Kyrobak is manufactured by Radiancy, Inc. (who also makes the NoNo Pro) based out of Orangeburg, NY. The company had a B- rating with the Better Business Bureau based on 282 closed customer complaints (as of 7/9/15), most of which appeared to reference order totals that were much higher than intended, difficulty processing refunds/warranty claims, and long shipping times.

Granted, you might not experience any of these with Kyrobak, although it’s certainly worth keeping in mind.

Kyrobak Pricing & Refund Policy

Kyrobak is priced at $299.95 (which can be split into 3 equal installments if you prefer), plus $19.95 S&H. For this price, you’ll receive the following:

  • Kyrobak Device
  • Storage Bag
  • User Manual
  • Quick Guide
  • Power Supply

You’ll also receive Dr. Steven Geanopulos’s e-book titled Lifestyle Changes for Relief, At Last as a free gift.

Kyrobak is guaranteed to relieve back pain, or your money back, including your original S&H charges, as well as the cost of shipping it back to the manufacturer. However, the manufacturer’s refund policy is fairly strict and states that you must have used the device for at least 45 days before you’re eligible. Ultimately, this leaves you a short, 15-day window to get your money back (be sure to set a reminder on your calendar!).

In addition, Kyrobak also comes with a 1-year warranty, including free replacement parts or an entire unit if necessary.

In order to request a refund or file a warranty claim, you’ll need to contact customer service at (888) 998-4713.

Will Kyrobak Relieve Your Non-Specific Back Pain?

Chopping to the point: When it comes down to it, Kyrobak’s manufacturer seems to have put a lot of effort into the design and development of the device, and with their 60-day refund policy and direct online responses to customer complaints, they appear to stand behind their product.

However, considering Kyrobak’s:

  • Fairly high price,
  • The lack of robust clinical evidence showing its CPM or oscillation therapies can provide meaningful results, as well as
  • Its mixed online reputation, and
  • The fact that every person’s back pain is unique,

… we’d strongly recommend speaking with your physician prior to placing your order.

Read 9 Kyrobak Customer Reviews and Complaints

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Average Customer Rating: 2.2
Rating Snapshot:
5 star: 1 4 star: 2 3 star: 0 2 star: 1 1 star:  5
Bottom Line: 33% would recommend it to a friend
Showing 1-9 of 9
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  • 3 out 4 people found this review helpful

    Worked for me

    • Lagrange, IN,
    • Mar 17, 2018
    • Verified Reviewer

    It took about 30 days for relief the first time around, since then if I have back pain, I get relief with just a few days use. I have recommended it to others. I am thinking about getting a second one.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 5 people found this review helpful

    This machine works!

    I really do love my Kyrobak! If you are diligent and you lay on this for ten minutes every single day, you will absolutely improve the circulation of oxygen and blood to your pelvis area, hips and lower back. Whether you notice a difference, I cannot say, but I can’t imagine how it wouldn’t work to improve circulation. But, it won’t work unless you lay on it! You must be disciplined and do as it says!

    Bottom Line: Yes, I would recommend this to a friend

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  • 26 out 26 people found this review helpful

    Shipping return

    • Minneapolis, MN,
    • Jan 6, 2016

    Kyrobak didn't work for me. It was cumbersome to plug in and get on it. It also made my back feel worse, so I went back to the heating pad. When I tried to return it, the fellow gave me a hard time and did not mention that I had it only for 41 days instead of the required 45 days. If he would have mentioned it, I would have waited 4 days. As a result, my shipping was not refunded. I am a senior citizen and am on a budget so this was a problem.

    Bottom Line: No, I would not recommend this to a friend

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  • 34 out 35 people found this review helpful

    This is a complete scam

    • Ontario Canada,
    • Nov 26, 2015
    • Verified Reviewer

    I did not see that it was a 3 payment option, I thought my first payment of $183.01 was all I would have to pay. I tried the product and found it to be ineffective. They subsequently billed my credit card for $152.85 and also $153.54. I talked to them and requested either they refund me half the cost of the product in their revised billing, or, I would return the product. They are extremely uncooperative, and refused to do either. Do not do business with this company. They will take your money and leave you with a cheap piece of plastic. My rating is 0, but I can't choose this.

    Bottom Line: No, I would not recommend this to a friend

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  • 37 out 38 people found this review helpful

    The kyrobak return policy

    • Pennsylvania,
    • Oct 30, 2015

    I was assured that it would be an easily returnable if not satisfied, so I purchased Kyrobak. It is too uncomfortable. It's hard plastic and I am disabled with back problems and have to be very careful with my range of motion. Now I can't even get someone on the phone or send an email for return slip.

    Bottom Line: No, I would not recommend this to a friend

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  • 27 out 34 people found this review helpful

    Less Pain

    I have been using Kyrobak for a few months and it has definitely made a difference in my back pain. I am not completely free of pain, but I no longer rely on a walker or cane. A hospital X-ray revealed that I have a hip misalignment which is putting pressure on a muscle and consequently a nerve. I find that a combination of the Kyrobak and exercise is making a big difference in relieving my pain. My prayer is that one day I will be complete pain-free.

    Bottom Line: Yes, I would recommend this to a friend

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  • 94 out 98 people found this review helpful

    Nothing But Red Flags

    Just a heads up guys this is a fake review that was purchased. It's unfortunate that disreputable companies are buying favorable reviews. The easiest ways to spot them is when they are 100% positive with zero negatives and include an elaborate story about how a simple device changed their life and completely took medication out of the picture. Even if the product worked perfectly people would generally want to include at least one small complaint or recommendation.

    Also the clinical trial is only available upon request because they don't want customers on the main website to see it because it does contain some negativity and it's also inconclusive and does not present any data that puts the company conducting the trials reputation on the line not to mention the trail was also sponsored by them.

    Also the return policy doesn't allow you to return the product before 45 days but can't return it after 60 days. They do this on purpose hoping you will put the product in the closet and forget about it and miss the return window. The only reason for this 'odd' policy is to ensure the majority of customers miss the return window. I wouldn't touch this company with a 10-foot pole and I hope they go out of business before too many people get duped.

    Also many of the reviews I've researched online indicate that the return department puts you on hold for long periods or claims they cannot hear you well. This is a tactic that is employed by companies to prevent users from getting through the return process before the deadline expires. 100% red flags here.

    I hope this comment helps people, I suffer from lower back pain and even with a chiropractor it improves but does not go away completely. These types of products are designed to prey on people that wan to escape pain. You're paying $300 for a device that doesn't even have a battery pack and just has a 12 volt motor and a few cheap cam gears in it. The reason for them charging so much is purely based on them trying to advertise it as a medical device when it has no such certifications, that is why they sight chiropractors and not actual spinal doctors since chiropractors aren't real doctors.

    Bottom Line: No, I would not recommend this to a friend

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  • 80 out 82 people found this review helpful

    More Pain than help.

    This product caused my wife and I more pain after using it than any other product or pain reduction method. I would not recommend the use of this product.

    Also, their customer service reps act like they can't hear you when you call for the RMA number.

    Bottom Line: No, I would not recommend this to a friend

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  • 80 out 83 people found this review helpful

    This item is a Scam

    • New Hampshire,
    • Jan 22, 2015

    Any time a website hides the full price of their product, it's time for buyers to beware! This thing is a Scam - you get a product that is untested, and has no customer service support, and a flimsy return policy that is often not honored. I would recommend that you stay away from it, and consult a Chiropractor for your back problems.

    Bottom Line: No, I would not recommend this to a friend

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