36 Consumer Reviews for Lash Serum & Brow Serum Plus - Page 2

Average Consumer Rating: 1.1
Rating Snapshot:
5 star: 0 4 star: 1 3 star: 0 2 star: 0 1 star:  35
Bottom Line: 3% would recommend it to a friend
Showing 12-22 of 36
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  • 6 out 6 people found this review helpful

    Robbery

    • New York ,
    • Apr 9, 2018
    • Verified Reviewer

    This product and people running it are thieves. And they plan on charging your card $149 for oil. It’s a joke and a scam. It doesn’t even work. The advertising says try before you buy. Basically, it’s try and we charge you, and if you don’t like it you have to go through the hassle of sending it back to the,?! WHAT? What the heck are they going to do with them once they have received it back? Keep it? Send it to other people? Why the heck should we have to send it back? Please, whatever you do, DO NOT BUY!

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Scam alert!

    This crap does not work. I tried the FREE sample for $7.95 shipping and handling, then I get a call wanting my debit card number again. I told the rep that I would not give him my number, and that I wanted no more of it. It didn't work. They charged me over $94, and I'm STILL trying to get my money back. Skeevy company.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    We as consumers need to tell law makers to shut these SCAM artist down!

    ALL these beauty products steal your money! This is like the 10th time I have been ripped off with absolutely no paper trail! I am now going to all the consumer rights agencies to 'expose' these thieves. Do NOT accept any trial periods! I have NEVER received any emails, receipts, etc.

    Write all your consumer agencies to complain i.e. BBB, Attorney General, Federal Trade Commision and any online consumer protection websites! Google search with keywords: fraud, complaints, rip-offs etc. Unless we go after them they will only find more ways to con money out of consumers!

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Total crap scam!

    This is another one of those bait and switch companies! I'm sure it was all there in the fine print for me to read in the 5 page long terms and conditions and it is my stupid fault for not doing so. The product doesn't work, and they got me for over $200.00. Don't be as dumb as I was! Stay away!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Never pay shipping to get a "free trial"

    I saw the free trial of lash serum on Pinterest where you only pay for shipping. After I decided to try it, my friend told me that she had done something like that for a face cream and then a month later, she received a bill for $100 because she had unwittingly subscribed to it.

    I received the serum yesterday and searched for any paperwork that might mention that I had done the same. All there was was a receipt for the product that showed $0 and the $7.95 shipping that I paid for and a postcard with the instructions.

    I called the number listed on the postcard to double check and after waiting on hold for a long time, spoke to a guy who told me that I was a week into my 14-day trial period and then I would be billed $40 for it. If I was unhappy with it, I could return it by 2/15 and cancel my contract. I told them that I did not want the product and that I wanted it terminated immediately. He was going to send me something to return it, which I'm sure would not have arrived in time for me to do so before I had to pay. He tried multiple times to get me to keep it for a lower price.

    I got the address for the return, and since it isn't that far from me, I will be returning it in person and get a signed receipt and picture. Please learn from my mistake. This is a total scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Do not buy from this company!

    • Florida,
    • Jan 26, 2018
    • Verified Reviewer

    Another dumb decision of not reading the reviews before ordering to try this product. Not only is the product not good (at all), but the company deliberately steals from their customers. I returned the merchandise and they kept my money ($149.00). They lead me on for months telling me it was being processed, but by the time I placed a claim through my bank, it was already too late (6 months).

    DO yourselves a favor and STAY AWAY from this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    An absolute scam!

    This mess DOESN'T work, it NEVER worked, and they've been promising me a refund going on a month now. Each attempt they make (according to them) FAILS, which is because I believe they have NO INTENTION of refunding me. This company is very HORRIBLE and do not be fooled, people. Unfortunately for me is that I DID NOT read these reviews before making the dumb decision in giving them my credit card info by "trying before I buy." This company is aware that their lash products are an absolute FAIL.

    Has ANYONE been refunded? After being baited and switched up on? I'd like to hear from anyone please.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    A complete scam

    • Washington,
    • Oct 8, 2017
    • Verified Reviewer

    I have had a horrible experience with the "free trial" of the lash and brow serum from this company. Today I got charged $149 and for a product that was advertised as "free." I cannot afford this and am really hoping I will be getting a refund when I talk to them tomorrow. I do not recommend it at all.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Do not fall for this!

    • New York,
    • Sep 30, 2017
    • Verified Reviewer

    Please do not fall for this trial and product. The moment I used it, my eyes were swollen. So with only one use, I stopped using it.

    I noticed that they charged my card $149.95 for the small sample items. I contacted my bank to dispute the charge. I also contacted customer service regarding my full refund. The woman stated that I had a subscription with them, which I do not recall ever signing up for. So right away I canceled this "subscription." At first, she was giving me a hard time with refunding me back the full amount. It was when I said to her that I will be disputing these charges with my bank was when she pretty much pleaded with me not to do that, and she will refund me back my full amount once they receive the product.

    Their shipment should be arriving to their PO Box on Monday. So hopefully once they receive it, they refund the full amount, and I never have to deal with them again. So please read these reviews before falling for their scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Big scam

    As soon as I received it, I knew I'd been had. It appears to be nothing more than mineral oil. I emailed right away, told them I want NO future orders. I have to return this, at my expense, and they won't credit me for the shipping charge I paid for the trial. I am going to the BBB, and I think I will dispute this on my credit card.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Lash Serum & Brow bait and switch

    • San Antonio, Texas,
    • Aug 28, 2017
    • Verified Reviewer

    I, too, was tricked. I ordered through a social media site for a 15-day trial period. On day 15, I was charged $149.95.

    Once I saw my credit card was charged, I called customer service the next business day. I asked customer service to cancel my order and any automatic subscriptions and provide me with a credit as their product did not work for me. They told me they couldn't cancel the order as it was already being processed. They did not clarify that I was being charged the full price and then some for the trial product. I was advised to return the order (which apparently is the order you receive during the trial period) with a tracking number and only then would I receive a credit. I emailed them numerous times, and they NEVER ever responded.

    My credit union has advised me they have other means in order to recover the lost funds. I do not recommend this company. I believe they have deceptive practices. Stay far, far away.

    Bottom Line: No, I would not recommend this to a friend

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Showing 12-22 of 36

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