The salesman was great in the beginning of course. First problem was a no show, no call on the installation date. Salesman got the installers there later that day and it was dark before they got done.
Second issue was rain flowed over the gutter in a large stream. Contacted salesman and he ordered a technician to come look at it, but it was a no show, no call. I called again and the tech showed up the day after, took pictures, and said corporate would call me to schedule a date for repairs.
After they called and scheduled a time to come, they were again a no show, no call.
Called salesman again, he called corporate and they called me back with a new time, which again was a no show, no call.
Finally got someone here only to find out that the guards were put in backwards.
Corporate wanted to know if we were going to do the back of the house (we were waiting until we had more money), I said yes, and he told me that because of all the no shows and inconvenience that they will offer the gutter at the cost of labor only.
I called the salesman again to get that job ordered and he said they would do it at cost, I said NO, corporate told me labor cost only. From that point on, they will not return calls or answer text messages. The communication has stopped, and it remains unresolved.
I would never recommend this company.
Length of Use: 3–6 months
Bottom Line: No, I would not recommend this to a friend