Start your review of Lemonade Insurance:
  • 196 Customer Reviews
  • 89% Recommend This Company
4.5 out of 5
5 star: 82% 4 star: 5% 3 star: 1% 2 star: 0% 1 star: 10%

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  • Great company

    Overall Experience:

    I lost my ring while on vacation. I put in my claim and they worked fast and were extremely helpful with getting me my replacement value. The process was seamless. A few emails and two phone calls, a meeting with their outside agent to take my statement, and my refund was provided to me within three days!

    Bottom Line: Yes, I would recommend this to a friend


  • Best Renters Insurance I’ve experienced

    • By Tina Taylor,
    • Houston, TX,
    • Mar 26, 2018
    • Verified Reviewer
    Overall Experience:

    I don’t do too many reviews about anything unless I am truly amazed! Lemonade and their associate Meghan gave me such a great experience when my apartment was burglarized. Meghan was on spot with everything and got me approved and deposited my claim money the very next day!

    Please use this company as your renter's insurance. They are very reasonably priced and fair. Thanks again for the great experience. It’s good to know you’re on my side when I needed you. Being burglarized is bad enough. You and Lemonade really made me believe in your company Meghan!

    Bottom Line: Yes, I would recommend this to a friend


  • Great customer service!

    Overall Experience:

    I had a great experience with the Lemonade team after a burglary. They were very understanding and helpful at such an unfortunate time. Everything was made simple. I definitely recommend Lemonade to anyone who wants great customer service.

    Bottom Line: Yes, I would recommend this to a friend


  • Super fast and easy

    • By Neil Devani,
    • San Francisco, CA,
    • Apr 6, 2018
    • Verified Reviewer
    Overall Experience:

    I had my laptop stolen. Lemonade helped me file a claim and receive payment in a few minutes.

    This is by far the best experience I've ever had with an insurance company. Fast, easy, and the outcome I needed. I can't imagine why you'd use any other renter's insurance.

    Bottom Line: Yes, I would recommend this to a friend


  • Amazing help with my claim

    • By Carly Levine,
    • New York, NY,
    • Apr 8, 2018
    • Verified Reviewer
    Overall Experience:

    Lemonade was great with my recent claim. The price to pay for renter's insurance monthly is minimal and totally worth the protection.

    I had a recent flood in the downstairs section of my duplex apartment due to a broken pipe. Several items that were on the floor including a rug, many pairs of shoes, a purse and a few other items were damaged due to the level of water. It was my first time filing a claim and I had no idea what the process was. How could I claim shoes that were wet/damaged? The photos looked like just...shoes. So I claimed a few items that you could tell were stained, but unfortunately, the total was lower than my deductible.

    Luckily, I called up the team and got in touch with Reese who reassured me that water damage can happen to anyone and that more and more things might be found damaged as cleanup continued. I was able to add on to my claim all the damaged shoes, a purse that I noticed was ruined once the water dried, and several other items. It was simple, quick, and very professional.

    Bottom Line: Yes, I would recommend this to a friend


  • Lemonade is great!

    • By Nick Meehan,
    • San Francisco, CA,
    • Apr 8, 2018
    • Verified Reviewer
    Overall Experience:

    Lemonade is amazing. Signing up was a breeze, and I felt secure knowing that a simple product meant a straightforward insurance process.

    Evidently, I needed to submit a claim. Their claim submission process was simple to use and guided me through without me ever wondering if I needed to do more, or whether I was missing anything. They were very thorough, and every interaction I had was positive.

    If you are looking for insurance, or even have insurance and it’s not Lemonade, I’d suggest using them. You won’t regret it.

    Bottom Line: Yes, I would recommend this to a friend


  • Theft coverage

    Overall Experience:

    Over a holiday weekend, my bike was stolen out of my garage. I began processing the claim right away using Lemonade's app. The process was quick and painless, and I was contacted by a rep very quickly. They handled everything in a professional manner, and I could not be happier.

    Bottom Line: Yes, I would recommend this to a friend


  • Seamless, amazing, and immense peace of mind

    Overall Experience:

    I was robbed of my golden necklace while vacationing in Brazil. I was incredibly stressed with the experience and couldn’t have asked for a better insurance product to help defray the impact of my loss. Highly, highly recommended.

    Bottom Line: Yes, I would recommend this to a friend


  • Above and beyond

    • By John Russell,
    • San Francisco, CA,
    • Apr 17, 2018
    • Verified Reviewer
    Overall Experience:

    I locked my bike outside my local movie theatre one weekend night and came outside to discover someone had attempted to steal it. While they were unsuccessful, they severely damaged the frame. Unsure of whether repairs or replacement was required, I filed a claim on the Lemonade app (super easy to do - and impressively, they immediately accepted my forwarded email receipts) and was contacted by claims less than 24 hours later. The individual who worked with me, Gus, went above and beyond to help by replying to my emails quickly (with a lot of charm and personality, I might add) and directing me to repair or replace the bike, depending on my bike shop's assessment. Turns out I had to replace the bike, and Gus approved the claim immediately after.

    Everything about my Lemonade experience was 5/5, from signing up, to the in-app experience, to filing the claim and working with Gus. I cannot recommend the company highly enough - as long as you read the fine print of your policy (and fortunately, Lemonade's fine print is quite readable) and understand exactly what events are covered, of course.

    Bottom Line: Yes, I would recommend this to a friend


  • Lemonade is amazing!

    • By Kathryn,
    • Apr 20, 2018
    • Verified Reviewer
    Overall Experience:

    I had the most amazing experience using Lemonade. After getting my property stolen, I had to file a claim with them, and it was so easy to use. Not only was it easy to file a claim, but my claim was reviewed in less than ten seconds (literally)! I would totally recommend Lemonade to anyone looking for renters insurance, and in fact, I already have!

    Bottom Line: Yes, I would recommend this to a friend


  • Great help and great service

    Overall Experience:

    My claim adjust was knowledgeable and helpful. Fast to respond and guided me through all we needed. The claim was done and settled fast, and I couldn’t be happier. I would definitely recommend this company to others.

    Bottom Line: Yes, I would recommend this to a friend


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