Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on May 31, 2019

Fast and easy

By Bryanna H., San Jacinto, CA, Verified Reviewer

I’m not sure how I found out about Lemonaid but I’m glad I did. It’s so easy and quick. For the price, it’s way worth not going to the doctor's office and waiting. I can’t recommend this app/site enough for all your birth control needs.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 5, 2019

Edited

By Thomas G., Fond du Lac, WI, Verified Reviewer

While the initial experience was accurate, subsequent uses afterward have been a much better experience. I have taken the recommended 60mg and each time after the initial use the treatment has worked similar to the branded viagra.

I think it is very important to note that the customer service was extraordinary. One of the co-owners even called my cell to try and remedy my bad experience. They have found a new loyal customer!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jun 5, 2019

Best medical solution ever, more convenient than my doctor.

By William H., Florida, Verified Reviewer

This app had medical staff working on Memorial Day holiday! Enough said!

They make it convenient and economical to get 100% legal Rx access. The app works seamlessly, communication is faster than tech support websites I've had to deal with.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 6, 2019

Amazing!

By Shannan D., Mesa, AZ, Verified Reviewer

Ok guys...Lemonaid is amazing, wonderful access to affordable minor healthcare issues. I have telemedicine through my medical insurance for $45.00 and an office visit is $30.00 if you can get in! Not only am I more than happy to pay $25.00 to chat with a prescriber in the comfort of my own home, but I called on a holiday and waited 5 min! That’s it, 5 min. My experience was great, the prescriber was attentive, thorough and informative. It’s always stressful when you’re not feeling well or can’t fill a prescription because you can get in to see your regular prescriber. Lemonaid to the rescue! Thank you so much to all the men and women that made Lemonaid possible. You’re the best.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 7, 2019

Complete game changer - never would have imagined.

By C H., Indiana, Verified Reviewer

Doctor on Demand was recommended by my insurance. Their website indicates men's health issues. I called in advance because the app only had medical-related options. They confirmed docs can treat this. Upon visit, the doc was completely caught off-guard and the experience was very uncomfortable, not to mention losing 50 bucks. Lemonaid, however, prescribed me treatment for ED (Sildifanel) and PE (sertraline), directly to my pharmacy, immediately. All I can say...I've never had this level of control and the experiences with my wife are on an entirely new dimension.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 11, 2019

Beneficial, careful, and thorough

By Patrick W., Orange, CT, Verified Reviewer

First off, a lot of people may think this is too good to be true or that something is wrong as it is an online clinic. This place is more thorough than most doctor's offices. After I filled out the quick form online for ED they confirmed the information with me and then screened any previous prescriptions through my pharmacy to first verify any interaction. If there was any risk they explained them and then had me confirm I understood. I was spoken to by to NPs and the MD before they confirmed everything was safe enough and that I was a valid candidate for medication. At any time if a flag was raised they would bring it up and make sure that I am safe and that I actually need the medication. It is the perfect place for a consult if you are looking to potentially use a medication you have done your research on. They do their due diligence to protect you and make sure you are well taken care of. And if the doctor is reading this, don't worry, if I don't get my stress under control I will go to my PCP like you said!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 13, 2019

Definitely legit

By Amy D., Florida, Verified Reviewer

I just started a visit for my second year now and I'm very pleased with the service. They message you back in a timely manner and they're very understanding about any issues you may have. I was actually very skeptical about using this at first, but I figured I'd give it a shot. $25 for a visit is wayyyyy cheaper than a doc visit, especially if you pay out of pocket because you don't have insurance like me. I gave them a shot and they actually impressed me the last year with having my prescription there when I needed it to be and just being there when I needed a question answered. There's no waiting around with Lemonaid. These guys know how to treat their people. I definitely recommend them.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 17, 2019

Healthcare in the digital age

By Sean D., Kansas City, MO, Verified Reviewer

I have used Lemonaid Health on multiple occasions and have been consistently impressed with both their professionalism and efficiency. Telemedicine is a great option for treatments that do not require complex diagnostics and examinations and Lemonaid Health is the best choice for this important area of healthcare. I highly recommend their services!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 27, 2019

Best company I've found. One day service!

By Courtney F., Pennsylvania, Verified Reviewer

I had come to get a medication filled. I put in my request and they kept me in contact every step of the way. The doctor had messaged me through their website and gave me a ton of info on the medication. One thing I appreciated more than anything, but also so unique they give the option to send it to you and receive within 2-3 days (I personally didn't do it this way), OR you can get it filled at a local pharmacy. I have picked the local pharmacy and I had no issues and I could pick up my prescription next day! Overall the service was absolutely amazing and I'd recommend to anyone! I was not sponsored for my review, reviewing on my own and all opinions are mine.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 25, 2019

Great experience!

By Beth D., Louisiana, Verified Reviewer

I had a great experience and it was a very efficient process! The doctor was wonderful and made me feel very comfortable as I was concerned since I am a female. The doctor was very knowledgeable and took as much time as I needed! I definitely recommend them and will use them again in the future!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 27, 2019

Excellent service! Best out of 3 companies I've tried.

By John W., San Diego, CA, Verified Reviewer

Their service is amazing. The send back a message right away and get the product to me asap. I have used Hims and BlueChew and this company has the best customer service by far. I would give this my highest recommendation.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 27, 2019

Great service!

By David S., Atlanta, GA, Verified Reviewer

I've been getting prescriptions through Lemonaid Health for about a year now and they're GREAT to do business with. Their process is very simple, their website is easy to navigate and use, and their customer service is second to none. They respond to messages and deal with requests very quickly. I've never had to wait for anything. Keep up the great work guys!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 8, 2019

Customer service

By Luis M., Greenacres, FL, Verified Reviewer

I placed an order for Ed medication and the package was scheduled to be delivered by 6/18/2019 via USPS. Did not receive the package even when shipment tracking suggested was delivered. Waited two days in case delivery was done later. Still no package and decided to contact their customer service support. Response to my email was prompt and they assured me that a replacement package would be sent. Today 6/23/2019 I received the package as promised. The way my situation was handled in a professional manner showed that this company goes the extra mile to ensure customer satisfaction is a priority to them. I will recommend them to my friends and they have a satisfied customer.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 9, 2019

Highly recommend online pharmacy

By Manny G., Hawaii, Verified Reviewer

Very surprised with the amount of professionalism that I received from Lemonaid. Their app is incredible from the initial video consultation, refills, and ability to contact them directly is simply amazing. I would highly recommend Lemonaid.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 10, 2019

Very positive first interaction!

By Neal K., Shrewsbury, MA, Verified Reviewer

Love working with this company! Extremely professional, very responsive and incredibly easy to work with. All, of which, are indicators for an outfit that be around for a very long time!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 12, 2019

What a day-saver

By Alexandra M., Ohio, Verified Reviewer

This was the best thing created this century. I took a urine test from Azo to see I had a UTI. Instead of making a doctor appt, begging to get in, then waiting, then leaving with a prescription to get filled, I just went on my phone. The wait was only 6 minutes, I saw Andre Tarin, NP, right away. Told him my issue, he immediately sent my prescription to my local pharmacy. The process was so easy and for the same price as my co-pay! ZERO REGRETS!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 13, 2019

Convenient

By Joseph S., Massachusetts, Verified Reviewer

They don’t seem to be available on weekends and things still take a while on weekdays...but it works.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 13, 2019

AMAZING, convenient, and professional

By Allyson K., Boston, MA, Verified Reviewer

Lemonaid is an amazing and convenient service. The doctors are highly professional, friendly, and make the video call completely comfortable. I would highly recommend this service to anyone looking for a convenient way to renew your birth control.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 15, 2019

Couldn’t be better!

By Meredith G., Nashville, TN, Verified Reviewer

Very happy I discovered this company! Quick, easy, convenient. No more unnecessary trips to the doctor for me! And I don’t have to worry about getting an appointment and going out of my way to get to the office. My prescription comes right to my door with no hassle. This is extremely convenient and fits in with my busy schedule. I will be recommending this to all my friends! Thanks Lemonaid Health.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 18, 2019

Excellent services!

By Sophie G., New Mexico, Verified Reviewer

I have used Lemonaid twice and have been blown away by the great service, thorough website, and inexpensive quick results. This is an excellent program that I have recommended numerous times. The nurses and doctors on staff are polite, knowledgeable, and professional. I will continue to use this service, absolutely!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 26, 2019

Been trying to stop smoking and didn't have time to get to the doctor office

By Aahley H., Youngstown, OH, Verified Reviewer

Lemonaid Health was very convenient. I was seen by Kimberly CNP, she was very pleasant, helpful, and encouraging. I was able to get my medication and began my journey to become a non-smoker so I want to give a big thank you to this company and Kimberly CNP for helping began this journey.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 26, 2019

Lifesaver!

By Emma D., Boston, MA, Verified Reviewer

I turned to my PCP for help with depression and anxiety. She, in turn, handed me a list of psychiatrists in the area. After calling over 20 and finding that providers either a) did not take ANY insurance or b) would not take on new patients, I was desperate. I don't have $600 for an intake with a psychiatrist and I can't wait 3 months to see someone who takes my insurance (a very good PPO plan for which I pay a portion out of each paycheck). My primary refused to prescribe a different antidepressant (wanting me to see a specialist) and my anxiety and depression have been particularly bad and I simply wanted to switch SSRIs and try a different approach. It is hard enough to ask for help with depression and anxiety, and then to be told that, basically, sorry, there is no help...keep calling and calling. It took so much effort just to ask for help in the first place! I was left floundering by my primary care and saw an ad for this service, so I figured I would try it. Within 30 minutes I had a video consult, I was able to ask questions, receive answers and I will be switching medications to another SSRI that will, hopefully, be better suited to me. Fantastic!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 27, 2019

Easy healthcare

By Matt L., Nebraska, Verified Reviewer

I have good insurance, but even a trip to a walk-in clinic (with quality insurance) is more than a super easy and convenient "trip to the doctor" with Lemonaid Health. Also, the customer service reps like Blain are quick to respond and friendly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2019

I found them by accident and I’m very happy about it

By James B., Severn, MD, Verified Reviewer

I found them by accident and I’m very happy about it. Just used them for the first time for a very basic prescription. It was fast, easy, and affordable. I will definitely use them again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2019

Great service, professional and convenient

By Hans S., California, Verified Reviewer

Primarily very convenient, they respond quickly and are reliable. It is really easy to use, call or I typically just message them and it's done, no need to think of it - as it is on the way! Prices are competitive and reasonable.

Primarily the service quality is high and reliable. One time I was traveling and missed placing an order and they sent my order overnight to help me out. I thought that was exceptional and they did not even charge me!

I can highly recommend them based on my experiences, I have had only positive results.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 12, 2019

Hans, thank you, sir. Quick and reliable online healthcare and medicine delivery is what we're about at Lemonaid Health. If you're one of our patients we're gonna do our best to help you out with overnight delivery if that's what you need. Our team looks forward to helping you again in the future.

Posted on Jul 31, 2019

Very helpful!

By Neil C., New York, Verified Reviewer

Very convenient to use! No waiting in a doctor's office. Then having to go to the pharmacy. All done online! Shipped very quickly and discreet. Have recommended to many friends and family! Will continue to use!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 9, 2019

Sir, thank you for your thoughtful review. Convenient online prescriptions and discreet FAST medicine delivery is what Lemonaid Health's about. Our own mail order pharmacy in downtown St Louis, Missouri, ships medicines out same day for two/three-day delivery nationwide. Our packaging is plain and unbranded so as not to draw attention to it. We look forward to helping you again.

Posted on Aug 1, 2019

Saved me a trip to the doctor

By James J., Springfield, VA, Verified Reviewer

So I’m at work and have been putting off going to the doctor. I have no refills left and haven’t had an outbreak in a while. I searched online for how to buy meds since they are cheap but some looked sketchy at best. I remembered about the Lemonaid app from TechCrunch when I recommended it to my girlfriend for her birth control and wondered if it also had meds for me. I started the process online and then quickly downloaded the app and signed in. I filled out a short survey, and then paid the $25 visit/consultation fee with Apply Pay. Within an hour I was asked a follow-up question about my diagnosis and then approved. I was then sent a treatment plan with some information. I opted to have my prescription sent to my pharmacy rather than my apartment, however, they will send it directly to your door if you want. When I called CVS the automated bot said my recent prescription was received and was being processed. This process is FAST, think Amazon/Instacart/Uber. The speed and ease of doing business is the way it always should have been. The app is professional and feels polished. My interaction with Emily was a breeze.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 5, 2019

Sir, thank you for sharing your experience of Lemonaid Health and for mentioning our wonderful Nurse Practitioner Emily by name. I'll pass on your praise. We exist to make getting an online prescription fast and simple, and thank you for saying the app felt professional and polished. I'll tell our design team. As you say, if you want to pick up your medicines from your local CVS, no problem! If you want FREE fast delivery from our pharmacy in St Louis, no problem! The choice is your's and we'll make it happen.

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