Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Oct 24, 2019

Simple process, fast response, amazing customer service, affordable!

By Maryna K., Orlando, FL, Verified Reviewer

I have been using Lemonaid since June 2016. Customer service was always great and fast. I needed a prescription for birth control and the process was so easy and now they have a delivery option on some of the medication to your home, which made me even happier because I don’t have to drive to the pharmacy and wait there. Huge time saver and very convenient. And the price for my 3 months of birth control refill was actually even a bit cheaper than in the pharmacy when you pay out of pocket. Recently I have told a friend about Lemonaid and she was amazed how easy the process was.

Thank you Lemonaid Team for using technologies to help people to get affordable medical treatment who cannot make it to the actual doctor’s office or doesn’t have insurance (or any other reason a person might have).

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Oct 25, 2019

Maryna, thank YOU for your kind review. Lemonaid Health exists to help Americans get affordable medical treatment online, and we try to set our selves apart from larger companies by wowing our patients with customer service that's friendly and fast. It's a source of great satisfaction to our entire team to help you and others get an online prescription for birth control. $45 for 3 packs of birth control from our St Louis pharmacy is, as you say, more affordable than what most local pharmacies offer, so please continue to spread the word.

Helpful Review? 2 People Have Voted

Posted on Oct 28, 2019

Very nice experience

By Tim L., Sioux Falls, SD, Verified Reviewer

It was painless, and the video consultation was very good. Alex answered my questions to my satisfaction, was very kind and informative, and the whole process took a very brief amount of time. Couldn't be happier with the process so far.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Oct 28, 2019

Sir, thank you for taking the time to share your experience of an online consultation with Lemonaid Health. I'll make sure Alex sees your kind comments. Our doctors, nurse practitioners and pharmacists aim to provide convenient online healthcare that saves you time and money. We understand how busy you and our other patients are and we strive to make your experience as simple and straightforward as possible.

Helpful Review? 2 People Have Voted

Posted on Oct 28, 2019

Virtual consult for UTI

By Raniya L., Washington, Verified Reviewer

It was my birthday and I couldn't be bothered by my UTI! But later that night I realized tomorrow would need to be spent waiting at urgent care and paying a steep premium for a urine test and a visit with a doctor to get a prescription for antibiotics. I googled antibiotics for UTIs and eventually stumbled upon a site called Lemonaid (hah) where a virtual consult for $25 would get me a prescription to the pharmacy of my choice. So...I created an account, answered a few medical questions, waited in a virtual waiting room for about 12 minutes (there were 7 people in line ahead of me when I joined), talked with a doctor for about three minutes, and received a prescription. Hands down the most efficient medical experience I've ever had and I would recommend this to anyone!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Oct 28, 2019

So sorry to hear you got hit with a UTI infection on your birthday. But great news that we could help you get your UTI antibiotics online without the inconvenience and expense of having to go anywhere. Lemonaid Health exists to help you out in those situations, ma'am, whether it's for online UTI treatment or birth control or any other common healthcare condition that our friendly medical team can sort for you. Please continue to spread the word that we're here for you and your friends when you need us.

Helpful Review? 2 People Have Voted

Posted on Oct 31, 2019

Lemonaid Health is the best

By Sarah H., Roswell, NM, Verified Reviewer

I’ve struggled to find birth control from a doctor who listened or cared locally. But I finally found it with Lemonaid Health!

I started experiencing problems with my medication and sent a message to the team and within 6 hours I was called by a doctor who was able to talk things through a find a better medication for me. He suggested an alternative that would improve my side effects and made the transition easy.

The next call came from a nurse practitioner who went over all my concerns and questions about the new medication to make sure I felt comfortable taking it. Both were extremely knowledgeable and helpful beyond belief. I can’t recommend Lemonaid enough, I’m outrageously happy with the way I’ve been treated as a patient.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Oct 31, 2019

Hi Sarah. That's so great that the team at Lemonaid Health could help you get a new birth control prescription online without you having to take the time to go to a doctor. As our medical team would have told you, not all birth control are the same so we're happy our doctors and NPs helped you select a better alternative. Our pharmacy also ships birth control from $15/pack which makes us one of the most affordable places to get birth control in the US. Thanks again!

Helpful Review? 2 People Have Voted

Posted on Mar 13, 2020

Best thing ever

By Charlye S., Texas, Verified Reviewer

This service might have saved me. I am so thankful that they made this for people like me, who might not be able to go to a physical location, and might have never gotten the help I needed.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 15, 2020

Charlye, if you needed saving then we hope we could do our bit to save you. Healthcare can be a struggle to access at the best of times, but now with so many Americans at home because of Coronavirus, we know the situation is even worse than normal for a LOT of folks. Whether it helps with a UTI, a sinus infection, birth control or depression/anxiety, our medical team is here to provide care and our pharmacy team is ready to ship your meds direct to you with free fast delivery. Stay well, Charlye.

Helpful Review? 2 People Have Voted

Posted on Mar 17, 2020

Love this service

By Anna K., Chicago, IL, Verified Reviewer

I absolutely love this service. I’ve had a couple of UTIs in the past, and I am always able to get treatment super fast and also affordable. Services like these make life much easier. It’s amazing that I can get the correct treatment without having to go to urgent care or emergency room. 10/10 recommend.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 19, 2020

Anna, you love this service, we LOVE helping patients like yourself. 'Fast and also affordable' is who we are. Sorry to hear that you had a UTI recently. We help women across the US every day with online treatment for bladder infections. We wish we could help more patients, but the reality is that sometimes we have to advise patients wanting help for a UTI that it's in their best interest to see a healthcare professional in person for a physical examination. Stay well in these crazy times, Anna.

Helpful Review? 2 People Have Voted

Posted on Mar 20, 2020

Finally smoke-free

By Kelly M., Kentucky, Verified Reviewer

Contacted Lemonaid Health for consultation with help quitting smoking. This has been a very pleasant experience. I answered a few questions, a doctor called me, discussed what plan I action I should take. My Rx was in my mailbox in just a few days. I would recommend to anyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 20, 2020

Kelly, congratulations on quitting smoking. That's a HUGE step so may you make it happen! Our service that helps Americans get an online prescription for stop smoking drugs is something we're really proud of. Our pharmacy team in St Louis try to ship the quit smoking meds as fast as possible, and if you've got any follow-up questions our medical team is always here to help. Stay well, Kelly.

Helpful Review? 2 People Have Voted

Posted on Dec 7, 2018

Amazing experience with Lemonaid Health!

By Lexy W., Tulsa, OK, Verified Reviewer

Just wow! I had a simple UTI but didn’t want to pay the $100 office visit to urgent care. So I tried Lemonaid Health. Yes, it was really only $25. It’s super quick and simple to sign up and took about 5 minutes to answer simple symptom/health questions.

Immediately after the questionnaire, I was connected to a doctor here in my own state through video chat on my iPhone. I think my wait time was 6 minutes. He was super friendly and asked me a few questions. Let me know what medication he would be prescribing me and how to take it. He then verified the pharmacy I had chosen and sent it in. The physician sent me a confirmation message reiterating the medication and attached a link for coupons for various different pharmacies for my medication (I filled mine at Walgreens). I clicked to redeem the coupon and showed the pharmacy when I picked up my prescription, and it literally saved me $26 on my antibiotic! I will DEFINITELY be using Lemonaid Health again.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 5, 2019

Prescription Statin Refill

By Red V., Washington DC, Verified Reviewer

I needed to refill my 10mg statin prescription. At the medical practice where a physician's assistant originally assessed me and wrote the prescription last year, I was charged $91 for the visit, and $46 for the bloodwork by Quest Diagnostics, all out-of-pocket. The prescription had two refills. In order to have the prescription re-written, I'd need to incur at least the same cost locally for exam and bloodwork again. The drug itself costs $15 for a 90-day supply through healthwarehouse.com. The only online alternative I was able to find which was competitive is Lemonaid. They charge a $25 consultation fee, plus $17.81 for the Quest bloodwork and dispense a 90-day prescription with no refills. This requires the patient to return and pay $25 every three months to continue with the statin. Assuming no other undisclosed or surprise costs, the Lemonaid route would cost about $178 annually compared to (at least) $197 locally.

Bottom Line: No, I would not recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 6, 2019

Hi there! Thanks for this important feedback. We're sorry to hear you wouldn’t recommend Lemonaid Health to a friend. If you completed a consultation with Lemonaid please give us a call on 415 926 5818 and we'd be happy to refund what you paid.

All the services we offer at Lemonaid Health undergo review and evaluation by our medical team to ensure the care we provide patients is safe and appropriate. Over time and with experience, we continue to add services, add additional treatment options, and consider offering refills where we haven't previously.

Our mission is to provide an affordable, convenient alternative to the millions of Americans who don't have access to care, and we're always looking to improve.

Helpful Review? 1 Person Has Voted

Posted on May 10, 2019

Great solution

By David S., Haymarket, VA, Verified Reviewer

Very professional, convenient, and discrete. Doctor review was complete - otherwise in excellent health but covered relevant topics. Provided an excellent solution that met my needs. Refill process very easy as well...

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 27, 2019

Great experience

By Anthony M., Tennessee, Verified Reviewer

I will be using this service again no doubt. Once I heard about this website, I was eager to see if it really was affordable and easy to use. I have nothing but the best things to say about this place. Easy follow instructions and the wait time was exactly what they told me, and FYI I only waited about 8 minutes on the doctor to talk to me. Anyone who is skeptical about this, don't be. Very professional and thoroughly explained everything to me. I will definitely be using this service as long as I can. Great experience!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 27, 2019

ED treatment

By Mark A., Texas, Verified Reviewer

I decided to try out Lemonaid given the delicate nature of the subject. To me, ED is a very private and kind of embarrassing issue, and I wanted to be as anonymous as possible. It's hard enough discussing it with your doctor. Then going to the Pharmacy to get the RX filled where the majority of the Pharmacy techs are female made me uncomfortable. Lemonaid obviated the need for any of that by allowing my problem to be addressed from the comfort of my home. No embarrassment. No shame. The Doctors and staff are very professional, Dr. Liu was knowledgeable and pleasant to deal with. Lemonaid has made the solution private and discreet while at the same time providing a medical service in a professional and courteous manner. I would, and will, encourage men with this problem to use the services Lemonaid provides.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 30, 2019

Top shelf service!

By Kevin W., Michigan, Verified Reviewer

Today I found Lemonaid and I couldn't be more impressed. I tried Hims first for some man help and was left without enough medication and ended up spending 15 days trying to get some more sent to me. Luckily I found Lemonaid. They processed my visit lightning fast, and were very professional in doing so. Now I have my medication on the way the very same day, getting 2 fills at once, and it will be in my mailbox in 2 days. And on top of that, it's a great deal and I will have plenty for the month without running out. I'm blown away. They rock! Thanks!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 31, 2019

Fast and easy

By Bryanna H., San Jacinto, CA, Verified Reviewer

I’m not sure how I found out about Lemonaid but I’m glad I did. It’s so easy and quick. For the price, it’s way worth not going to the doctor's office and waiting. I can’t recommend this app/site enough for all your birth control needs.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 5, 2019

Best medical solution ever, more convenient than my doctor.

By William H., Florida, Verified Reviewer

This app had medical staff working on Memorial Day holiday! Enough said!

They make it convenient and economical to get 100% legal Rx access. The app works seamlessly, communication is faster than tech support websites I've had to deal with.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 6, 2019

Amazing!

By Shannan D., Mesa, AZ, Verified Reviewer

Ok guys...Lemonaid is amazing, wonderful access to affordable minor healthcare issues. I have telemedicine through my medical insurance for $45.00 and an office visit is $30.00 if you can get in! Not only am I more than happy to pay $25.00 to chat with a prescriber in the comfort of my own home, but I called on a holiday and waited 5 min! That’s it, 5 min. My experience was great, the prescriber was attentive, thorough and informative. It’s always stressful when you’re not feeling well or can’t fill a prescription because you can get in to see your regular prescriber. Lemonaid to the rescue! Thank you so much to all the men and women that made Lemonaid possible. You’re the best.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 7, 2019

Complete game changer - never would have imagined.

By C H., Indiana, Verified Reviewer

Doctor on Demand was recommended by my insurance. Their website indicates men's health issues. I called in advance because the app only had medical-related options. They confirmed docs can treat this. Upon visit, the doc was completely caught off-guard and the experience was very uncomfortable, not to mention losing 50 bucks. Lemonaid, however, prescribed me treatment for ED (Sildifanel) and PE (sertraline), directly to my pharmacy, immediately. All I can say...I've never had this level of control and the experiences with my wife are on an entirely new dimension.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 11, 2019

Beneficial, careful, and thorough

By Patrick W., Orange, CT, Verified Reviewer

First off, a lot of people may think this is too good to be true or that something is wrong as it is an online clinic. This place is more thorough than most doctor's offices. After I filled out the quick form online for ED they confirmed the information with me and then screened any previous prescriptions through my pharmacy to first verify any interaction. If there was any risk they explained them and then had me confirm I understood. I was spoken to by to NPs and the MD before they confirmed everything was safe enough and that I was a valid candidate for medication. At any time if a flag was raised they would bring it up and make sure that I am safe and that I actually need the medication. It is the perfect place for a consult if you are looking to potentially use a medication you have done your research on. They do their due diligence to protect you and make sure you are well taken care of. And if the doctor is reading this, don't worry, if I don't get my stress under control I will go to my PCP like you said!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 13, 2019

Definitely legit

By Amy D., Florida, Verified Reviewer

I just started a visit for my second year now and I'm very pleased with the service. They message you back in a timely manner and they're very understanding about any issues you may have. I was actually very skeptical about using this at first, but I figured I'd give it a shot. $25 for a visit is wayyyyy cheaper than a doc visit, especially if you pay out of pocket because you don't have insurance like me. I gave them a shot and they actually impressed me the last year with having my prescription there when I needed it to be and just being there when I needed a question answered. There's no waiting around with Lemonaid. These guys know how to treat their people. I definitely recommend them.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 17, 2019

Healthcare in the digital age

By Sean D., Kansas City, MO, Verified Reviewer

I have used Lemonaid Health on multiple occasions and have been consistently impressed with both their professionalism and efficiency. Telemedicine is a great option for treatments that do not require complex diagnostics and examinations and Lemonaid Health is the best choice for this important area of healthcare. I highly recommend their services!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 27, 2019

Great service!

By David S., Atlanta, GA, Verified Reviewer

I've been getting prescriptions through Lemonaid Health for about a year now and they're GREAT to do business with. Their process is very simple, their website is easy to navigate and use, and their customer service is second to none. They respond to messages and deal with requests very quickly. I've never had to wait for anything. Keep up the great work guys!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 9, 2019

Highly recommend online pharmacy

By Manny G., Hawaii, Verified Reviewer

Very surprised with the amount of professionalism that I received from Lemonaid. Their app is incredible from the initial video consultation, refills, and ability to contact them directly is simply amazing. I would highly recommend Lemonaid.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 24, 2019

Professional, convenient, fast service

By Nick K., Pennsylvania, Verified Reviewer

No more waiting a month for a doctor's appointment. I can consult with a professional when needed. They provide an excellent service at a rate that everyone can afford. I would highly recommend this service to anyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Aug 31, 2019

Hi Nick, thanks for your review of Lemonaid Health! We're pleased we were able to help you. Our whole team strives to provide a friendly and responsive service, and I'll share your feedback with the whole team. Have a great Labor Day weekend.

Helpful Review? 1 Person Has Voted

Posted on Aug 31, 2019

Lemonaid is a great service provider

By Terry S., Charlotte, NC, Verified Reviewer

The web questionnaire was simple and direct. Photo of ID (license) and the affected areas was easy too. My wife assisted briefly. Once my request was submitted a provider was back with me within an hour. Knowledgeable and direct - Alex P - the service experience was excellent. The interaction was brief and led to a mail-order prescription as hoped along with positive encouragement - no waiting, no driving, and the price is right. I’ll be submitting my invoice to insurance to see if anything is covered also.

I recommend Lemonaid - it’s sweet. The main reason for my experience was the provider - Alex P. I wish all doctors could be as responsive and considerate.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Aug 31, 2019

Great news that your experience of Lemonaid Health was simple and our service excellent. We've passed on your feedback to Nurse Practitioner Alex P and she said it made her day. Thank you!

Helpful Review? 1 Person Has Voted

Posted on Sep 25, 2019

Very helpful and efficient

By Hillary S., Virginia, Verified Reviewer

The Lemonaid platform was extremely easy to use. Once I completed my check-in survey, I heard from a doctor within 20 minutes. Within a couple of hours, a doctor had diagnosed my issue, prescribed my medicine and sent the prescription to my pharmacy.

I certainly recommend using Lemonaid if you are looking for medical attention, but can't physically make it to the doctor's office due to travel, time constraints or other reasons.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 25, 2019

Hilary, THANK YOU for saying you found Lemonaid Health easy to use. A lot of states require our medical team to give patients a call before we write an online prescription, and we always try to make the call quickly so that you get the online medical care you need without delay. Have a great day, and thanks for giving our team a boost.

Helpful Review? 1 Person Has Voted

Posted on Oct 29, 2019

Amazing, fast, affordable service

By Samantha B., South Carolina, Verified Reviewer

The helpful team reached out to me within a couple of hours. The app was easy to use and super helpful. They were very informative and helpful. Will definitely use in the future! I thought that it would take at least a day for someone to get back with me but it only took a couple of hours and I’ll have my prescription soon. You can also have the prescription mailed to you if you need them to. Great friendly service!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Oct 29, 2019

Samantha, thank you for your review. We try to make Lemonaid Health convenient, fast and affordable for Americans in every state who need online prescriptions. We're proud that the fair transparent prices from our own mail-order pharmacy based in St Louis, Missouri, help thousands of women and men every month. But if you want your medicines from your local pharmacy in South Carolina or anywhere else then no problem, cos we'll sort it for you asap.

Helpful Review? 1 Person Has Voted

Posted on Dec 5, 2019

Amazing service

By Seif H., New York, Verified Reviewer

I would even give more stars. Not only is the app well designed and very easy to use, I am impressed by the quality of the service. The staff is very professional and kind. The whole process took a few hours and the drugs were sent really fast.

Amazing job! Thank you. I will for sure use it again.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Dec 5, 2019

Seif, many thanks for taking the time to tell everyone about Lemonaid Health's online doctor service. We strive to combine friendly staff, professional medical care, great technology and fast medicine delivery from our pharmacy in St Louis, Missouri, to help Americans get the convenient care they need. We're here if you need us again, sir!

Helpful Review? 1 Person Has Voted
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