Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Feb 27, 2020

Convenient

By Yulissa V., Chicago, IL, Verified Reviewer

This service is honestly so convenient. I get my birth control right at my door. I don’t even have to remember to request a refill, they automatically do it and notify you (in case you would like to cancel/stop the medication).

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Feb 28, 2020

Hi Yulissa. Birth control delivered right to your door after a simple online consultation is the way of the future, and we're happy to do our bit to make your life that little bit easier. So many of our patients tell us that getting a prescription for birth control can be a real pain, and the lines at the pharmacy can be long. As you say, we sort your refills too without you having to do anything. You have a great day!

Helpful Review? 1 Person Has Voted

Posted on Mar 10, 2020

Unbelievably happy!

By Matthew H., Missouri, Verified Reviewer

They saved me! Simple as that! I live in a small town and don't have a regular doctor. There's a walk-in clinic that I finally worked up the nerve to go to, and guess what? He said he wouldn't treat me because I'm not married. Yes, really.

I've been battling ED for years. Within minutes, Lemonaid was able to give me my manhood back. I literally was teared up. Thank you so much Lemonaid! I owe you guys big time. I'm me again!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 10, 2020

It's our honor to help you, Matthew, and other patients around the US. I'm so sorry you had a terrible experience at your local walk-in clinic. But I'm glad we were able to help you when you came to us and if you got your manhood back then that's cause for celebration. May you look back on this as something that changed your life for the better. Our online treatment for erectile dysfunction is a service we're proud to offer because you're not alone in struggling to find help in your local community. Our pharmacy in St. Louis mails affordable meds in plain packaging and if there are any problems with the delivery, we'll sort it for ya.

Helpful Review? 1 Person Has Voted

Posted on Mar 21, 2020

Very easy

By Brittany C., Surprise, AZ, Verified Reviewer

Very easy process to get a refill on my birth control. I usually visit my doctors in December but my yearly prescription is always up in March/April. Lemonaid offers me an easy way to renew my prescription without leaving my house.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 21, 2020

Easy process with friendly fast service is what Lemonaid Health's about. Thanks for giving us the opportunity to help you out with an online prescription for your birth control pills. We deliver a wide range of affordable birth control for $45 for 3 packs from our own pharmacy in St, Louis, and we now give $5 off the first shipment of your contraceptives. We organize all the refills for you so that you can focus on everything else you need to focus on. Please tell your friends how we can help them out, whether it's birth control, UTI treatment, depression/anxiety meds, and many more. Stay well, Brittany.

Helpful Review? 1 Person Has Voted

Posted on Mar 21, 2020

Amazing and easy!

By Sara G., Phoenix, AZ, Verified Reviewer

This place is legitimate! They were so fast and super helpful with all of my questions. I switched from another mail-order prescription company and I’m so happy I did. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 21, 2020

Sara, we sure ARE legit! "Fast and super helpful" - thank you for sharing that. We know you and every American out there has a choice of who you can use to get the care and online prescriptions you need. We try to differentiate through friendly attentive service and super transparent pricing. We can't compete with the marketing dollars the big guys have, but we can compete on service, and that's what we try to do. You stay well, Sara, and thanks for giving us the opportunity to help you.

Helpful Review? 1 Person Has Voted

Posted on Mar 27, 2020

New birth control prescription

By Kalie K., Kingman, AZ, Verified Reviewer

I signed up for Lemonaid to get back on birth control. I had a very cool experience! Had a video chat with Danielle Jansen, NP, and she was super nice and helpful. Got my prescription and going about my day. Definitely going to be using this amazing service again!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 28, 2020

NP Danielle Jansen - based in Missouri - is the most recent person to join our medical team, so thanks for giving her a shout-out! "Super nice and helpful' is who we try to be for all our patients, whether you need an online prescription for birth control, UTI treatment, treatment for depression and anxiety, or many other things too. We can also ship your medicines direct to your door from our wonderful pharmacy team in St Louis. Thanks, Kalle.

Helpful Review? 1 Person Has Voted

Posted on Mar 27, 2020

Excellent customer service

By Catherine B., New York, Verified Reviewer

Within minutes of filling out the online form on Lemonaid, I was paired with a nurse practitioner who reviewed my request and called me to get my questions answered and order expedited. The best customer service, thank you Dina!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Mar 28, 2020

Catherine, thank you! I'm forwarding your kind review to NP Dina in Georgia - it will make her day. We know you have lots of choices for who to go to when you need an online prescription, so we try to differentiate ourselves with friendly helpful customer service and fair transparent pricing. May you and your family stay safe.

Helpful Review? 1 Person Has Voted

Posted on Mar 31, 2020

Great online service

By David S., Fleming Island, FL, Verified Reviewer

Danielle asked all the right questions to determine a proper treatment plan. I would highly recommend using them. Using this remote service made me feel much safer during our current COVID-19 outbreak.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 1, 2020

Thanks for sharing your recommendation, David. We're here to help Americans across the country during COVID-19 and we'll he here after for anyone who needs convenient, affordable care online. Our medical team of doctors and NPs take the time to make sure we give you the online prescription or advice that's right for you, just as NP Danielle Jansen did. Danielle is based in Missouri. Stay well, sir. Thank you for giving Lemonaid Health the opportunity to help you.

Helpful Review? 1 Person Has Voted

Posted on May 13, 2020

Great experience

By Natalie H., Waxahachie, TX, Verified Reviewer

This is my second interaction with Lemonaid. The NP was helpful and easy to work with, and helped me to quickly get a refill on my migraine medicine. It’s so nice to not have to go into an office to get this taken care of, especially right now!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 14, 2020

Love it!

By Shae R., Boston, MA, Verified Reviewer

I’ve been using Lemonaid for the past 2 years and it has been so reliable. The doctors are incredibly friendly and qualified. Having such an insane schedule, Lemonaid has made renewing my prescription a complete breeze!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 18, 2020

Beyond friendly

By Erick H., Kansas City, KS, Verified Reviewer

My experience of limited health is more than helpful and I consider Lemonaid the best online pharmacy I’ve used, and I’ve used several. I do wish they had a local branch here some time so you can maybe walk in and do it in-person with social-distancing of course in an in-office visit, but that’s hopefully in the future. Again, the experience was great. I don't want anybody else to fill my prescriptions.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Response

Professional

Flexible

Website

ED tab

Helpful Review? 1 Person Has Voted

Posted on Aug 18, 2020

Coolest doctor appointment ever!

By S F., Houston, TX, Verified Reviewer

Got a call back nearly immediately...wow! Great doc! Super down to earth. Even called me on my BS in the most professional way and had me laughing. I got an Rx for a minor medical issue that needs an Rx without having to take hours out of my day.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient

Quick response

Friendly doc

Cost is more than my co-pay

Helpful Review? 1 Person Has Voted

Posted on Aug 18, 2020

Great and so quick!

By Gabriella D., Andover, NJ, Verified Reviewer

I reached out, and in less than 30 minutes, I heard from a doctor to discuss my symptoms. With the pandemic afoot, it's really nerve-wracking to have to go out to the doctor's office or urgent care, so having this option was so great. Dr. Liu was friendly and wonderful and was able to send in a medication to treat my symptoms after a brief discussion of what was going on. I will definitely use Lemonaid Health in the future.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The response time was incredibly fast

The doctor was so friendly

The website was so accessible and easy to use

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Dec 25, 2020

Very helpful and affordable

By Wade K., Knoxville, TN, Verified Reviewer

Since I do not have health insurance, going to the doctor for anything is daunting. I found Lemonaid Health because they advertised that they help with quitting smoking. I signed up and immediately saved $10 using a promo code. I scheduled an appointment for an hour from then. They called me on time, discussed my options, then quickly sent a prescription to my local pharmacy. It was so easy and fast. Most importantly, it was cheap, especially with the promo code.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly

Fast

Cost-effective

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jan 5, 2021

Great service

By C H., Colorada, Verified Reviewer

Easy and complete interview questions. Willing to answer any question in a timely manner.

Does not ask more questions than is absolutely needed, allowing personal privacy, which I really appreciate.

Thank you.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient and great one on one service

Fast follow-up on questions

Pleasure working with and wonderful service

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jan 7, 2021

Quick and effective help

By Sarah J., Philadelphia, PA, Verified Reviewer

The doctor and nurses I have interacted with have been very timely, compassionate, and helpful in finding a treatment to help me feel better.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of access

Speed of shipping medication to my house

Caring staff

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jan 26, 2021

So convenient and helpful!

By Lauren P., Chattanooga, TN, Verified Reviewer

This was so easy for me and gave me so much peace of mind! I have a UTI, couldn’t get in with my PCP before the weekend and didn’t want to go to sit in an urgent care or the ER for hours like I normally would have to. Decided to try this service and I loved it. I filled out a very quick survey about symptoms, within a couple of hours the physician had called me and after a very brief phone consult, had called in my antibiotics to my local pharmacy. 10/10, 5 stars, will use again and again!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Affordable

eScript to local pharmacy

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on May 15, 2021

Excellent experience

By Zenia A., San Francisco, CA, Verified Reviewer

Found this app online when trying to find a doctor to make an appointment to get a prescription. Lemonaid was very quick and easy to use. Got approval within 10 minutes from the doctor and the prescription was sent to a pharmacy nearby. Great experience!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy of use

Convenience

Privacy

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jun 4, 2021

Finally, a patient-over-profit centered health service

By D S., North Carolina, Verified Reviewer

I can't recommend them enough, no barriers to service, no unnecessary procedures/fees, all while still receiving quality care.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

User interface

Cost

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jun 17, 2021

Great service!

By Maryam R., Orlando, FL, Verified Reviewer

Loved who I spoke with on the phone, great service! Will be continuing to use this company and recommending to everyone!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The prices

The service

Delivery is fast

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Oct 3, 2021

Very helpful and easy process

By Olivia B. , Dayton, OH

The nurse practitioner I spoke to was helpful, caring, and it was a really easy and painless process. I got a call less than an hour after first requesting a consultation. I didn't feel judged at all.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Fast

Thorough

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Oct 26, 2021

The best!

By Leslie O., Texas, Verified Reviewer

I like that you don’t have to go into a clinic to be seen. It’s very fast and easy. Nurse Emily Youngblood was so helpful. I recommend this.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 15, 2021

ED prescription

By David T., New Castle, DE, Verified Reviewer

Pleasant and professional visit. Some glitches with audio and video. Very helpful in answering questions about billing and shipping. Explained why a 60mg dose could be optimal for me and side effects. Discussed past medications.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly

Helpful

Professional

Connectivity issues

Helpful Review? 1 Person Has Voted

Posted on Dec 15, 2021

Friendly and helpful

By Timothy S., Mississippi, Verified Reviewer

The helpful and knowledgeable staff are more than happy to assist with what can be an embarrassing subject. Some things are better handled by someone rather than your primary care physician, and to me, this is one of those things. Thanks for the help!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Discretion

Quick

Friendly

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Mar 9, 2022

Ariane was very professional and helpful

By Johnny M S., Weatherford, TX, Verified Reviewer

Thank you. Ariane was very professional and helpful.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Easy

Prompt

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Mar 18, 2022

Direct, informative, and professional

By Jennifer M. , Pensacola, FL

I was dreading the call due to already feeling uneasy with my struggles. I do not have the means of getting control of my life and feeling happy. Discussing this makes it difficult because I do not know my problem fully. I feel stupid for reaching out.

Laima was direct and professional. I did not feel pushed or like I was just another patient. I feel like her approach made me feel like I have a path I can take with multiple resources to help assist me with getting control of my life and be happy again.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick assistance

Reasonably priced

Professional staff

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on May 13, 2022

I have never received help this good!

By Rachel N., Columbus, OH, Verified Reviewer

Trisha Dmytruk was so amazing. I had been on antidepressants for about two years and what I was taking just wasn't doing much. Trisha took the time to really really explain things to me and give me some other options. I am so so thankful for her and Lemonaid! I have tried other online mental health services and have never had this level of care. I am so amazed and pleased!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The doctor I spoke to really really seemed to care

Convenience

Price

I seem to get a lot of messages that are all about the same and kind of makes managing my inbox difficult

Helpful Review? 1 Person Has Voted

Posted on May 24, 2022

Amazing! Non-judgmental and supportive care for those who struggle with in person appointments.

By Ashley B. , Rochester, NH

Take the leap! Don't suffer alone, one phone call and $25.00 and you can be on your way to feeling better! You don't even need to leave the house to get your medication, it's included for the $25.00! This is an amazing service and the doctor I talked to was compassionate, reassuring, thorough, non-judgemental, and made me feel like there is hope for me! I recommend this to any and everyone who's suffering with mental health issues and can't seem to make that call for an appointment and get to an office in person.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The all-inclusive cost

The speed at which you can get your prescription and start on the journey to feeling better

No 2–3 month wait for a doctor appointment when you might not be well enough to get ready and go that day and then you're out of luck

The kind doctor I spoke to, she was soothing and thorough and respectful

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted
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