Little Giant Xtreme Ladder Reviews

I purchase one of the 17-foot Little Giant ladders a little over a year ago. After using this for the second time, the hinge lock on one side would not engage or release. I contacted Little Giant warranty department and left a message with no reply. I called again and left another message. Not only is the ladder un-usable due to the danger of collapsing when extended out but, I purchased this to be used for my daily work. I will never purchase anything from Little Giant and definitely tell anyone I know to not purchase this brand either. Needless to say, I cut the ladder up and it is now at the scrap yard. What a waste.

I try to purchase quality tools and equipment since my livelihood depends on it daily, time to look for another brand that actually stands behind their product and is proud to do it.

Anyone considering ANY Little Giant ladder product, including the Extreme, you probably should be aware of some hard-learned realities. First, the "Lifetime Warranty" has so many caveats that it is a joke. I have several that had pretty normal failures, and not one was warrantied, so be warned.

Secondly, customer service only comes from their lips, not real in other words. They shut down an important job by not following through on a promised overnight shipment of parts. Follow up call to customer service took over 20 minutes and I still could not speak to anyone. Hear the echo?

Finally, if you never have an issue, great. However, there are alternatives that are rated the same and are 1/2 or 1/3 the price. Give them a look before you gamble with a Little Giant product. As a business that relies on ladders for our business, I can assure you that we will never buy another Little Giant product! The alternatives are there and rated the same. I don't know about their customer service, but it certainly can be no worse than Little Giant! You have been warned.

TOO HEAVY, no way is this light enough for most women (my wife can barely lift it). It works ok but no better than any other ladder from HD or Lowes. I'm not impressed but will use it. Best feature is height adjustment levers and leveling feet.

I am a home inspector, and I purchased my Little Giant Xtreme about five years ago. I use it practically every day, 313 home inspections in 2016 alone. I would say I have put this ladder through a lot. I highly recommend this ladder and will purchase another. That is if this one ever needs replacing.

I had the ladder on the side of the house. I was on the ladder about 6-7 feet up when it slid off the house with me on it. I landed on the concrete sidewalk, hit my head pretty hard, scraped up my arm and fractures my foot (yep broke it). I have been in a boot for six weeks not and have a long way before it heals. My hip was pretty well bruised; black, blue, red, and purple.

I, in good faith, can't recommend this ladder to anyone. I had a metal ladder for 11 years, and this has never happened, not one fall. Therefore, I can't encourage anyone to purchase one of this ladders.

I bought a Little Giant Ladder some years back and noticed recently that the rung at the top of the "A-frame" is "twisted." I have used this ladder maybe 12 times in the 20+ years I've owned it. I noticed that after having it fully extended the rung is twisted.

Here was the response the company:

"Just like other Warranties worldwide, we cannot cover wear and tear, misuse, or abuse of the ladder." What a sleazy way to get out of honoring your product."

I'll never recommend this ladder again, having been a multiple purchaser. Better off going to Harbor Freight.

I own three, for jobs at varying locations and because I hate to ever be without one. In my opinion, all the hype and salesmanship is justified. These are indeed lifetime assets and I've yet to damage one save for splattered paint.

They are as safe as claimed and I don't find the weight a distraction. My only problem is remembering how to use all the various setups and combination of uses. I own every attachment and am similarly happy with them. I do NOT believe it is over priced. I am completely satisfied.

Earlier this year, my boyfriend investigated this ladder and its reviews. He ordered and received it on time. No problems with online purchasing. After completing several home project, his review of the product is that the product is excellent and does everything it claims and is easily adjustable to work difficult jobs.

Wheels and ratchet levers are a "must have." He felt balanced and secure with hard to reach jobs. Weight is definitely heavier but that's the difference in older wooden ladders. I still have my old ones, but i don't ever use them.

Little Giant is well worth my money! I don't have my boyfriend's order number to confirm this review, but I'm legit.

As a retired electrician, general contractor and homeowner fo 40+ years, I've used a few ladders. A couple of years ago I purchased a 22 foot Little Giant Extreme. While as a step ladder it's use seems to be functional, I strongly urge anyone considering a purchase of this ladder to be used a straight ladder, to do so with Extreme Caution. This ladder, extended to 14 feet, leaning against the gable end of my garage, is flexing, in the middle, with no one standing on the ladder.

This ladder is said to be rated at 300 lbs.

About a year ago, the Extreme flexing nature of this ladder,contributed to a fall which dislocated my right shoulder.

Over 40+ years, I have used many extension ladders, and none have ever flexed while climbing or working from them.

When I was first given the Little Giant Ladder to use, I didn't like it. It was too heavy and too much of a pain to set up. But after working with it for a couple months now, there isn't a ladder I trust more.

Yes, it's heavy. But if you spend most of your day on roof tops or working on fascia and soffit jobs, you'll learn that heavy means strong and stable. I've been up 20+ feet on a extension ladder, and when the wind comes up and you start to sway and shake, and you can't get down fast enough. Not with the Little Giant. Stability is of extreme value the further up you are off the ground. The design of the ever widening rungs as you get near the base, helps the stability greatly. The way I see it, if you spend any of your time 10-25 feet (or more) off the ground, then you want the most reliable and stable platform available, because the butt I'm saving is my own. I've found that, when it comes to my well being, the security you get with the Little Giant Ladder is worth the extra bucks.

Bought the Xtreme and it's the best ladder period. Not heavy at all. If you find it heavy (for what it is), then you need to workout.

So good that I bought a Revolution model for my father, just wish the ratchet levelers option was around when I got mine. Tried them out at Costco road show and they are amazing and well worth the extra $59.