About Little Giant Xtreme Ladder
Have you seen an infomercial for the Little Giant Xtreme Ladder, which claims to combine 24 ladders into one, and to be the safest, strongest, and most versatile ladder system in the world? If so, you’re definitely wondering whether or not any of these claims are true, and whether or not the Little Giant Xtreme is worth the high price.
So let’s take a closer look at these claims and find out if the Little Giant Xtreme really is the “last ladder you’ll ever have to buy.”
How the Little Giant Xtreme Claims to Work
Available in 3 different models (Model 17 extends to 15’, Model 22 extends to 19’, and Model 26 extends to 23’), the Little Giant Xtreme is a ladder system that claims to combine 24 ladders into one, including a stable, wide-flared extension ladder, a multiple-height A-frame stepladder, a 90-degree ladder, a staircase ladder, and a time-saving trestle-and-plank scaffolding system. In addition, one of the key differentiating factors compared to other ladders is that the Little Giant Xtreme includes built-in Dual Ratchet Levelers in each leg, which are claimed to give you up to 9.5 inches of adjustment on each side, and to provide a stable hold on uneven or sloping terrain.
All Little Giant Xtreme models also include non-slip rubber feet, rungs that are 50% wider for added foot support, quad lock hinges for solid adjustment capabilities and quick and easy setup, Rock Locks that give you the ability to change the ladder’s height and configurations with just one click, and a safety rail that gives you something to hold on to when you’re at the top of the ladder. Additional features include adjustability in one-foot increments, a built-in comfort step that claims to make you feel just like you’re standing on the ground—even though you’re near the top of the ladder—and Tip & Glide wheels that allow you to move from one place to another quickly and easily.
Little Giant Xtreme Accessories
Little Giant Xtreme Ladders also come with a variety of accessories that are claimed to make many jobs easier, including an AirDeck Workstation that keeps all your tools and supplies right where you need them. The AirDeck also features a special section for screws, nuts, and bolts, and even a cup holder.
In addition, the FuelTank Paint Tray attaches directly to your ladder and can hold an entire gallon of paint, which includes a magnetic brush holder so you won’t have to worry about dropping brushes when you’re not using them. On top of this, the FuelTank’s special plastic polymer construction means that you can just let the paint inside dry once you’re finished, and then peel it off afterward.
Finally, the Little Giant Xtreme can pull apart into two different trestles, which, when combined with the removable trestle brackets, gives you the ability to turn your Little Giant Xtreme into stable and secure scaffolding, work bench, or saw stand (note: you’ll need to purchase the optional plank in order to achieve this).
Little Giant Xtreme Pricing & Refund Policy
The Little Giant Xtreme 17 is priced at 4 payments of $89.95 plus free FedEx Ground shipping (will arrive fully assembled), bringing your total to $359.80. Other models are available, including the Little Giant Xtreme 22 ($399.96) and Little Giant Xtreme 26 ($459.80). Built-in Dual Ratchet Levers will cost extra for each model.
However, keep in mind that UT and NV residents will be charged sales tax
Regardless of which Little Giant Xtreme model you choose, if you opt for the single payment, your order will also include:
- AirDeck Workstation
- Tip & Glide Wheels
- Fuel Tank Paint Tray
All Little Giant Xtreme Ladders come with a 60-day money back guarantee, less S&H charges, and a lifetime warranty against defects (normal wear and tear is not covered). In order to initiate a refund or to file a warranty claim, you’ll need to contact customer service at 800-280-7163.
Keep in mind that Little Giant Xtreme Ladders are also available through a wide variety of third-party retailers, including Home Depot, QVC.com, Walmart, Sears, and many more.
What Do Other Consumers Have to Say About the Little Giant Xtreme?
Overall, it appears that Little Giant Xtreme Ladders have an overwhelmingly positive online customer reputation, with the most common compliments referencing its versatility, ease of use, and high-quality construction.
On the other hand, some of the most common complaints regarding the Little Giant Xtreme cite high price, its relative heaviness, and that your feet can begin hurting if you have to stand on the rungs for long periods of time (although this could be said about most ladders as well).
In addition, Little Giant Ladder Systems based out of Springville, UT holds an A- rating with the Better Business Bureau, and the company’s customer service department appears to handle complaints quickly and effectively.
Bottom Line: Will the Little Giant Xtreme Ladder Be the Last Ladder You Ever Purchase?
Based on the Little Giant Xtreme’s very high reputation among online consumers, it’s likely that you’ll be pleased with your purchase, and that the ladder will provide you with years of reliable service. However, there are a couple things you should keep in mind prior to placing your order.
First, the Little Giant Xtreme has a 300lb weight capacity, so if you’re nearing this weight (or tend to carry very heavy things on your ladder), this may not be the best choice.
In addition, Little Giant Ladder Systems’ customer service department is only available M-F, so if something goes wrong or you need assistance during the weekend, you may have to wait a couple days. Admittedly, while this typically won’t present a problem, it could be a hassle if you’re in the middle of a weekend project.
Finally, the Little Giant Xtreme weighs about 30 pounds (or more, depending on your model), so if you’re dissatisfied with the ladder and decide to return it, shipping costs could be very expensive. In fact, some online customers have complained return shipping can be nearly $200, depending on carrier and shipping method you choose. However, the good news is that you can avoid this by purchasing your Little Giant Xtreme from a local retailer.
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2 out 7 people found this review helpful
Very heavy, hard to handle
The ladder is very heavy and clumsy to work with. It does not extend like shown on TV. The ones shown must be worked on to make using them easy to extend. Extending the ladder is very hard and clumsy. I would not recommend this type of ladder for home use, better ones are arable at a lower price.
Bottom Line: No, I would not recommend this to a friend
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19 out 22 people found this review helpful
Ladder warranty
I purchase one of the 17-foot Little Giant ladders a little over a year ago. After using this for the second time, the hinge lock on one side would not engage or release. I contacted Little Giant warranty department and left a message with no reply. I called again and left another message. Not only is the ladder un-usable due to the danger of collapsing when extended out but, I purchased this to be used for my daily work. I will never purchase anything from Little Giant and definitely tell anyone I know to not purchase this brand either. Needless to say, I cut the ladder up and it is now at the scrap yard. What a waste.
I try to purchase quality tools and equipment since my livelihood depends on it daily, time to look for another brand that actually stands behind their product and is proud to do it.
Bottom Line: No, I would not recommend this to a friend
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22 out 28 people found this review helpful
Save your money
Anyone considering ANY Little Giant ladder product, including the Extreme, you probably should be aware of some hard-learned realities. First, the "Lifetime Warranty" has so many caveats that it is a joke. I have several that had pretty normal failures, and not one was warrantied, so be warned.
Secondly, customer service only comes from their lips, not real in other words. They shut down an important job by not following through on a promised overnight shipment of parts. Follow up call to customer service took over 20 minutes and I still could not speak to anyone. Hear the echo?
Finally, if you never have an issue, great. However, there are alternatives that are rated the same and are 1/2 or 1/3 the price. Give them a look before you gamble with a Little Giant product. As a business that relies on ladders for our business, I can assure you that we will never buy another Little Giant product! The alternatives are there and rated the same. I don't know about their customer service, but it certainly can be no worse than Little Giant! You have been warned.
Bottom Line: No, I would not recommend this to a friend
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15 out 17 people found this review helpful
Too heavy
TOO HEAVY, no way is this light enough for most women (my wife can barely lift it). It works ok but no better than any other ladder from HD or Lowes. I'm not impressed but will use it. Best feature is height adjustment levers and leveling feet.
Bottom Line: No, I would not recommend this to a friend
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9 out 15 people found this review helpful
Best ladder!
I am a home inspector, and I purchased my Little Giant Xtreme about five years ago. I use it practically every day, 313 home inspections in 2016 alone. I would say I have put this ladder through a lot. I highly recommend this ladder and will purchase another. That is if this one ever needs replacing.
Bottom Line: Yes, I would recommend this to a friend
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22 out 47 people found this review helpful
Dangerous ladder
I had the ladder on the side of the house. I was on the ladder about 6-7 feet up when it slid off the house with me on it. I landed on the concrete sidewalk, hit my head pretty hard, scraped up my arm and fractures my foot (yep broke it). I have been in a boot for six weeks not and have a long way before it heals. My hip was pretty well bruised; black, blue, red, and purple.
I, in good faith, can't recommend this ladder to anyone. I had a metal ladder for 11 years, and this has never happened, not one fall. Therefore, I can't encourage anyone to purchase one of this ladders.
Bottom Line: No, I would not recommend this to a friend
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32 out 43 people found this review helpful
Little Giant warranty sucks
I bought a Little Giant Ladder some years back and noticed recently that the rung at the top of the "A-frame" is "twisted." I have used this ladder maybe 12 times in the 20+ years I've owned it. I noticed that after having it fully extended the rung is twisted.
Here was the response the company:
"Just like other Warranties worldwide, we cannot cover wear and tear, misuse, or abuse of the ladder." What a sleazy way to get out of honoring your product."
I'll never recommend this ladder again, having been a multiple purchaser. Better off going to Harbor Freight.
Bottom Line: No, I would not recommend this to a friend
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16 out 20 people found this review helpful
Little Giant Fan
I own three, for jobs at varying locations and because I hate to ever be without one. In my opinion, all the hype and salesmanship is justified. These are indeed lifetime assets and I've yet to damage one save for splattered paint.
They are as safe as claimed and I don't find the weight a distraction. My only problem is remembering how to use all the various setups and combination of uses. I own every attachment and am similarly happy with them. I do NOT believe it is over priced. I am completely satisfied.
Bottom Line: Yes, I would recommend this to a friend
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12 out 14 people found this review helpful
Excellent!
Earlier this year, my boyfriend investigated this ladder and its reviews. He ordered and received it on time. No problems with online purchasing. After completing several home project, his review of the product is that the product is excellent and does everything it claims and is easily adjustable to work difficult jobs.
Wheels and ratchet levers are a "must have." He felt balanced and secure with hard to reach jobs. Weight is definitely heavier but that's the difference in older wooden ladders. I still have my old ones, but i don't ever use them.
Little Giant is well worth my money! I don't have my boyfriend's order number to confirm this review, but I'm legit.
Bottom Line: Yes, I would recommend this to a friend
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46 out 52 people found this review helpful
Little Giant Extreme
As a retired electrician, general contractor and homeowner fo 40+ years, I've used a few ladders. A couple of years ago I purchased a 22 foot Little Giant Extreme. While as a step ladder it's use seems to be functional, I strongly urge anyone considering a purchase of this ladder to be used a straight ladder, to do so with Extreme Caution. This ladder, extended to 14 feet, leaning against the gable end of my garage, is flexing, in the middle, with no one standing on the ladder.
This ladder is said to be rated at 300 lbs.
About a year ago, the Extreme flexing nature of this ladder,contributed to a fall which dislocated my right shoulder.
Over 40+ years, I have used many extension ladders, and none have ever flexed while climbing or working from them.
Bottom Line: No, I would not recommend this to a friend
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25 out 27 people found this review helpful
Is the Little Giant worth it?
When I was first given the Little Giant Ladder to use, I didn't like it. It was too heavy and too much of a pain to set up. But after working with it for a couple months now, there isn't a ladder I trust more.
Yes, it's heavy. But if you spend most of your day on roof tops or working on fascia and soffit jobs, you'll learn that heavy means strong and stable. I've been up 20+ feet on a extension ladder, and when the wind comes up and you start to sway and shake, and you can't get down fast enough. Not with the Little Giant. Stability is of extreme value the further up you are off the ground. The design of the ever widening rungs as you get near the base, helps the stability greatly. The way I see it, if you spend any of your time 10-25 feet (or more) off the ground, then you want the most reliable and stable platform available, because the butt I'm saving is my own. I've found that, when it comes to my well being, the security you get with the Little Giant Ladder is worth the extra bucks.
Bottom Line: Yes, I would recommend this to a friend
