Read 13 Live Cell Research QL-5 Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 4.1
Rating Snapshot:
5 star: 5 4 star: 6 3 star: 1 2 star: 0 1 star:  1
Bottom Line: 92% would recommend it to a friend
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  • QL-5

    I've taken a lot of things to try to lose weight and to call my brain to get more energy in my body. I'm getting older, and things just seem to be falling apart. I did the test of the QL-5 and was so impressed. It felt like I had more energy and I spoke in a calm and clear voice. It was like my brain was awakened. I am normally a loud talker, and I try to get my point across and say everything too fast and too loud. On the QL-5 I was calm, collected, and everything was perfect. It is like being in heaven without taking any illegal drugs. To Live Cell Research, I'd like to say thank you.

    Bottom Line: Yes, I would recommend this to a friend

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  • 14 out 14 people found this review helpful

    Deceptive billing practices

    In February of 2017, I ordered six bottles of QL-5 (a six-month supply) on the auto ship program. On 3/28/17 I received an email notification that six more bottles had been shipped to me and my credit card statement showed that I had already been charged $184.00.

    I called Live Cell Research customer service and spoke to John. I asked him why on earth they would ship me another six bottles now when it was not supposed to be billed and shipped for another five months. He lamely explained that the auto ship order "defaulted" to be shipped every month! He did not even apologize and stated he "would pass on my feedback."

    This is not a review of the product but rather an indictment of a ridiculous and fraudulent billing practice. I would advise anyone ordering from Live Cell Research to never sign up for auto-ship. I am extremely frustrated and disappointed.

    Editor's Notes: The date of this review is earlier than the publish date of actual product article because this review was originally submitted under a different listed “Live Cell Reseach” and was attached to this product instead on 6-5-17

    Bottom Line: No, I would not recommend this to a friend

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    • Apr 11, 2017

      Company Response from The Living Cell Research, LLC

      Hello Stephen, Aurora here with Live Cell Research. Thank you for taking the time to leave us a review. I cannot apologize enough for the shipment error on our end. I would be more than happy to issue you a full refund for the extra shipment and adjust the settings to ensure that this does not happen again. Please email me directly at aurora@livecellresearch.com, so that I can go ahead and expedite the return for you.

      Thank you Stephen, I look forward to hearing from you.


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