LiveWave Antenna

This item is a waste of money, it does not work. I followed the instructions to a T and still nothing, not one channel. I have tried to contact them to return my item and get my money back and no response from anyone. If you have paid with PayPal, they will get your money back, you just have to go through PayPal. This is a joke and a scam. DO NOT BUY.

This product is crap. Didn't get a single channel and when I tried to return it they kept giving me things to try, which never worked. When I asked AGAIN to return it, they told me I had exceeded the 30-day return policy so I couldn't return the 3 that I purchased. I told them I had tried to return them within the 30-day time frame and they refused to give me the info I needed to do so. They still refused to let me return them, so I completely wasted my money on this product.

I have been scammed...sold a piece of junk. Not worth any more of my time to try and get these crooks to return my money. There should be law against such lying companies like these. Buyers beware, if it sounds too good to be true it most likely is too good to be true. No stars for being a good product, 5 stars for being a successful scan and steal peoples money. I should have checked out the reviews before I bought this junk. But they were slick and did not ship orders until their coffers were full. So now people know it's crap. But haha, they already have your money. And they are laughing on the way to the bank. They should be locked up for it.

We should all do a tort lawsuit, they know this is a scam. I bought one, got it in just under two weeks, and I live next to two cities. I should have a ton of channels as advertised. I'm not even receiving one channel, it's not picking up anything. We should ban together and sue them. I don't care if I get my money, I just want to sink these people. Just robbing people, getting rich. They need to pay, they need to go broke so they can never do this again. I am so tired of this world today, every darn thing is a scam. I will report them. And I will plaster this LiveWave scrap on Facebook and do my part to do anything I can to save as many people as I can from this junk product. Sad part I was excited to try it out. I never not research things before I buy and the one time I do these people got me.

Junk, plain and simple! I bought this before I read reviews, my own fault. I had bought two of the advertised antenna (buy one get one free) for $9.95 + shipping, that you stick or hang in a window. They work great, they each get 63 channels, all local stations like ABC, NBC, CBS, FOX, CW, and all the other stations like GRIT tv, etc.

So why did I buy this thing from LiveWave? Well, 3 of our bedrooms are on the east and south side of house, while all stations are being broadcast from the west and north. I thought that if this worked as advertised then I could get local stations in those rooms without laying cable all over the place. Live and learn. I feel this company is a scam because if it is using whole house wire it would not matter where TV stations were being broadcast from. Save your money and get something other than this. Do your homework and you will not get ripped off like me.

I received the LiveWave 2 and 1/2 months after I ordered. Will not pick up any stations at all. Walmart antenna picks up 42 stations. This is a scam. I spoke with someone at LiveWave and they offered a 30% discount. I told them I wanted a full refund. They actually told me to give it to a friend or family member. I told them, why would I give a gift to someone that doesn’t work? I shipped back the antenna and I am giving them a few days before I dispute my credit card charge through USAA. DO NOT BUY! 100% will not work!

This product was ordered in February but not received until April. The product and amplifier were put together per instruction, hooked to TV, but guess what? Does not work. The LiveWave Antenna is made like a child protection cover for an electrical socket so NO electricity is actually used making it, no more than a lie to the consumer. FRAUD, FAKE, piece of crap. Be warned, do not buy. Not to mention with a lifetime warranty upon return you can only receive 30% of what you paid and you pay the return shipping cost. The company will not send a return shipping label.

I placed an order for a LiveWave Antenna on 02/19/2019, order #55474530. I checked the status a month ago and received the following:

Hi Kevin,

I know you are excited to receive your order!

Due to an overwhelming demand for this product, there is currently a delay in shipment.

We are working hard to get your order shipped to you as soon as possible.

We will receive new stock on the 28th day of March and from there, please wait 10-15 days for it to be delivered to you.

I would like to offer you a 30% discount for the inconvenience caused and patiently waiting.

An email will be sent to you for tracking details once the product is shipped.

Can you please confirm your shipping address, so we can verify that the order was sent to the correct address?

I’m sorry for the inconvenience and thank you again for your order and your patience.

Kind regards,

Raven

I then checked again after realizing it had not arrived yet and received this response:

Thanks for your email.

I understand where you're coming from. Unfortunately, there's a sudden change in shipment.

The process should be, once we received your payment we will endorse the item to the courier and shipped to you.

However, we didn't anticipate that this livewave will have a high volume of orders which didn't cover all orders.

We will receive new stock on or before 3rd week of April and from there, please wait 10-15 working days for it to be delivered to you.

Also, we are looking to have cash on delivery process in the future for instance like this.

Should we go ahead with the 30% discount for the inconvenience caused and patiently waiting.

Sorry for the inconvenience.

Kind regards,

Raven

SO, you decide for yourself. Is this a BOGUS company that just took me for $50.00? I would say yes lesson learned. I say FRAUD.

Oh! By the way, I had to give them a star to submit my review. Otherwise, I would not have given even one star.

I ordered three antennas and an amplifier that was shipped first and separately. I realized after the order came in that it used the electrical ground system in my home in order to work. The problem being the ground from my electrical outlets are not connected. I have no grounding in my home. I tried to contact for a refund by phone but got an answering machine. Did a PayPal dispute and got turned down for the three antennas ($73.75), but they would let me send the amplifier for a $34.99 refund, but the return address was to HONG KONG and would have cost more to ship back what the item was worth. I wouldn't buy anything from this company based on that. It's a total RIPOFF! Unethical and not trustworthy!

Purchased this to get rid of our amplified rabbit ears. Product is made so cheap I am surprised it stayed together long enough to allow me to send it back. First problem was delivery, it never shipped until I notified PayPal of no delivery. Once I tried it, it found about half the channels my current antenna found. When I asked for a return process, they offered a discount to keep the product and asked me if I'd rather give it away as a gift to one of family or friends, seriously. I have the email if anyone doubts that they said this. Finally received a return address but yes, you guessed it, I have to cover the return shipping cost. I am waiting for the funds to be returned to my PayPal account. One very good thing about using PayPal for this transaction is if the seller does not refund the money, PayPal will help me get the money back!

I bought 2 of them. The wire is so short you cannot plug into the back of the TV and then plug the other end into the wall unless both are within inches of each other. I contacted them and all they said was go to the store and buy a longer cord - what? Also, I unplugged it and got the same channels so not sure it did anything. I opened the 2nd package and the cord was split in half. Horrible product, does nothing, total scam! I wish I would have read these reviews BEFORE I wasted my money! Do not buy this product! Does nothing.