Read 229 LiveWave Antenna Customer Reviews and Complaints (Page 3)

Write a Review
Average Consumer Rating: 1.1
Rating Snapshot:
5 star: 1 4 star: 1 3 star: 2 2 star: 4 1 star:  221
Bottom Line: 2% would recommend it to a friend
Showing 23-33 of 229
Sort reviews by:

  • 17 out 18 people found this review helpful
    Updated review

    Update

    • Covington, KY,
    • Jun 27, 2019
    • Verified Reviewer

    I moved to other outlets and TV's, same results. I would like to return for a refund.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jul 1, 2019

      Company Response from Strong Current Enterprises

      Hi Jim. We are sorry to hear about this. Please check the email address you have used when you ordered because we have sent you the instructions on how to return the product. Thank you!

    • Previous review
    • Jun 17, 2019

    Gets less channels than I did before.

    I get 6 channels and I am 10 miles from Cincinnati, Ohio. I got 20 channels with my old antenna. It is a big disappointment, I would not recommend. I might be able to get a few more channels with an amplifier but not worth the time and cost.

    • Jun 18, 2019

      Company Response from Strong Current Enterprises

      Hi Jim. We are sorry to hear about this feedback. We'd like to offer our assistance so you could maximize the functionality of the antenna. The Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower.

      Setting Up:

      Connect one end of the coaxial cable into the ANT/IN connector on the back of your TV.

      Connect the other end of the coaxial cable to the coaxial connector on the receiver.

      Plug the receiver into a wall outlet ensuring all prongs are plugged in!

      Scanning:

      1. Set your SOURCE to TV.

      2. Select MENU from your TV’s remote.

      3. Choose CHANNEL SETUP and select ANTENNA or AIR depending on the model of your TV – ensuring you are not on CABLE.

      4. Conduct a channel scan.

      5. The number of channels and strength of reception will depend on your geological location and environment.

      Hope this helps!

    (read moreread less...)

  • 12 out 12 people found this review helpful

    Do not buy, it is a scam!

    • California,
    • Jun 26, 2019
    • Verified Reviewer

    BUYERS BEWARE - scam and waste of money!

    I bought two of these antennas and it turned out to be a waste of my money. It is a scam, please do not buy and waste your money on it.

    The picture and the package of the LiveWave Antenna marketing is attractive, but in reality, the performance and the construction are bad.

    I work with the antennas a lot, the inside of the antenna is only the center conductor of coaxial cable is connected to the ground plug and the braided wire is connected to the RF connector body, and that is it. No OTHER CONNECTION. On the inside of the antenna where it says DO NOT OPEN, upon opening the case looked inside the center conductor was not even connected to the ground plug, in both the antennas. The construction of the ac plug that is there are two plastic plugs which is supposed to be hot and neutral, no wire connected, it is just plastic only; just the ground plug which is connected with the center conductor, in my case, there was not a connection.

    What a scam and a waste of money! Please DO NOT BUY IT. SCAM.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jul 1, 2019

      Company Response from Strong Current Enterprises

      Hi there. We are sorry to hear about this feedback. We're here to clarify some things. First, we'd like to assure you that this is a legit entity and we are not in the business of scamming people. We are aware of the bad reviews and we are working hard to turn them around by giving more focus on the customer experience and satisfaction. Moreover, the customer service team is here to assist you should you have any further concerns.


  • 7 out 7 people found this review helpful

    Father's Day Present

    • Nebraska,
    • Jun 25, 2019
    • Verified Reviewer

    I just received the LiveWave Antenna. Unpacked the package, antenna and amplifier. Read the instructions and made the proper connections. After waiting for the channel search, it didn't receive any channels.

    I'd like to send it back for a complete refund.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jun 25, 2019

      Company Response from Strong Current Enterprises

      HI Phillip. We are sorry to hear about this feedback and that the antenna did not work for you. We'd like to make sure that all your concerns are covered and straightened out. The return address has already been sent to your via email. Once the returned item has been delivered and checked in, a refund will be issued to the original form of payment. We sincerely apologize for the inconvenience this has caused you. Please let us know if you have any questions.


  • 10 out 10 people found this review helpful

    Never actually authorized order

    • Kansas,
    • Jun 25, 2019
    • Verified Reviewer

    My autofill. Decided to fill in all info because I was required to enter my name to continue reading the too good to be true ad. I called my bank, can't cancel while pending. Tried finding an invoice or a way to cancel through the co. Nothing. Two days later I received an email that it had shipped and charged $48.90 to my card. I was livid, called the bank, no stop payment once shipped. Very clever! Then I emailed the co who promptly returned my email with "we apologize you had this difficulty but once you receive your antenna we know you're gonna love it." At which I sent back a very rude email and was offered a one time only rebate of 20% on this purchase to continue. With the order. At this point, I'm getting emails for the amplifier at $29.99. I said throw that in free, I'll take it. NO DEAL! I get the antenna takes 3 minutes to hook up, I scan and bam, 15 channels. I live in a small town in Kansas, nobody gets 15 channels with an antenna. So yes, I was thrilled, took the 20% deal, ordered amp, should arrive Tuesday, but on Friday I rearranged my living room. Wait for it...moved TV approximately 4 feet, used the exact same outlet. Made sure all connections secure. Been scanning 2 days, zero channels. Changed outlets even, nope, no good. Sent an email for help. No reply. I will box them both up and ship them back Tuesday if the amp doesn't get me at least 30 channels. Not even playing, I didn't order it in the first place.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jun 25, 2019

      Company Response from Strong Current Enterprises

      Hello Kristi. We are sorry to hear about this feedback. The Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area - turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower. Moreover, we do have a 30-day Money Back Guarantee which entitles you to a full refund of an unsatisfactory product as long as it is returned to us within 30 days from the delivery date. The amplifier should improve your distance range and hopefully get you more channels. Please let us know how it goes.


  • 8 out 9 people found this review helpful

    Waste of money

    • Las Vegas, NV,
    • Jun 21, 2019
    • Verified Reviewer

    This product is highly overrated. A coat hanger works better and I get way more channels. With the LiveWave, I get way less channels and they are choppy. I’ve tried contacting the company and they will not respond. Feeling ripped off.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jun 23, 2019

      Company Response from Strong Current Enterprises

      Hi MaryAnne. We are sorry to hear about this feedback. The Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower.

      Setting Up:

      Connect one end of the coaxial cable into the ANT/IN connector on the back of your TV.

      Connect the other end of the coaxial cable to the coaxial connector on the receiver.

      Plug the receiver into a wall outlet ensuring all prongs are plugged in!

      Scanning:

      1. Set your SOURCE to TV.

      2. Select MENU from your TV’s remote.

      3. Choose CHANNEL SETUP and select ANTENNA or AIR depending on the model of your TV – ensuring you are not on CABLE.

      4. Conduct a channel scan.

      5. The number of channels and strength of reception will depend on your geological location and environment.

      Moreover, please check your email because we have been corresponding to your email since June 14th. In fact, the discount we had offered and you had accepted has already been issued to the original form of payment. We hope to have informed you sufficiently.


  • 7 out 7 people found this review helpful

    Bad customer service, bad product

    • Montreal, Canada,
    • Jun 20, 2019
    • Verified Reviewer

    I ordered the antenna and by mistake also added the amplifier. Called the company - no answer on the Canadian number and then the American agent told me he would cancel the shipment of the amplifier. Sure enough three days later, it was on my credit card statement! I called back and they told me it was sent, couldn't stop it, and they would give me a credit to ship it back!

    When they finally arrived, I tested both the antenna and amplifier...totally not worth it, only 8 channels available, bad signal, whereas I get 35 channels with my cable company! So I called to get instructions for returning the goods. The agent told me he can't give me the shipment credit now! Bad bad. Don't do business with them! Totally overpromised.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jun 20, 2019

      Company Response from Strong Current Enterprises

      Hi Johanne. We are truly sorry to hear about this feedback. We are here to make sure that your concerns are addressed and straightened out. We do have a 30-day Money Back Guarantee which entitles you to a full refund of an unsatisfactory product as long as it is returned to us within 30 days from the delivery date. We's like to see if we can further assist.

      The Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower.

      Setting Up:

      Connect one end of the coaxial cable into the ANT/IN connector on the back of your TV.

      Connect the other end of the coaxial cable to the coaxial connector on the receiver.

      Plug the receiver into a wall outlet ensuring all prongs are plugged in!

      Scanning:

      1. Set your SOURCE to TV.

      2. Select MENU from your TV’s remote.

      3. Choose CHANNEL SETUP and select ANTENNA or AIR depending on the model of your TV – ensuring you are not on CABLE.

      4. Conduct a channel scan.

      5. The number of channels and strength of reception will depend on your geological location and environment.

      We hope to have informed you sufficiently.


  • 11 out 11 people found this review helpful

    Waste of money

    • Charlotte, NC,
    • Jun 18, 2019
    • Verified Reviewer

    Please don’t be fooled with this product, it does not work at all. This is a rip-off. BBB should not allow this kind of scam in the US. I felt sorry for myself, I lost my $48.90 for nothing. May God bless this company and its worker. Rating? Zero stars.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jun 19, 2019

      Company Response from Strong Current Enterprises

      Hi Felix. We are sorry to hear about this feedback. We'd like to assure you that this is a legit entity, we are not in the business of scamming people. We're here to offer our assistance so you could maximize the use of the antenna. The Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower.

      Setting Up:

      Connect one end of the coaxial cable into the ANT/IN connector on the back of your TV.

      Connect the other end of the coaxial cable to the coaxial connector on the receiver.

      Plug the receiver into a wall outlet ensuring all prongs are plugged in!

      Scanning:

      1. Set your SOURCE to TV.

      2. Select MENU from your TV’s remote.

      3. Choose CHANNEL SETUP and select ANTENNA or AIR depending on the model of your TV – ensuring you are not on CABLE.

      4. Conduct a channel scan.

      5. The number of channels and strength of reception will depend on your geological location and environment.

      We hope this helps.


  • 7 out 9 people found this review helpful

    Poor, poor product

    • Louisville, KY,
    • Jun 18, 2019
    • Verified Reviewer

    Does not work, received 0 channels, only channels are scrambled from the spectrum. Do not ever buy this product. I feel they are ripping people off. Do not trust them. I have put in a claim for false advertising and am trying to get my money back.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jun 18, 2019

      Company Response from Strong Current Enterprises

      Hi Paul. We are sorry to hear about this feedback. We'd like to assure you that this is a legit entity, we are not in the business of scamming people. Second, the Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower.

      Setting Up:

      Connect one end of the coaxial cable into the ANT/IN connector on the back of your TV.

      Connect the other end of the coaxial cable to the coaxial connector on the receiver.

      Plug the receiver into a wall outlet ensuring all prongs are plugged in!

      Scanning:

      1. Set your SOURCE to TV.

      2. Select MENU from your TV’s remote.

      3. Choose CHANNEL SETUP and select ANTENNA or AIR depending on the model of your TV – ensuring you are not on CABLE.

      4. Conduct a channel scan.

      5. The number of channels and strength of reception will depend on your geological location and environment.

      Moreover, we do have a 30-day Money Back Guarantee which entitles you to a full refund of an unsatisfactory product as long as it is returned to us within 30 days from the delivery date.

      We hope to have informed you sufficiently.


  • 11 out 12 people found this review helpful

    SCAM

    • Lakeland, FL,
    • Jun 17, 2019
    • Verified Reviewer

    I ordered their antenna. It did not work and I contacted them to return it. The Customer Service rep tried to get me to keep it at a discount. I returned it but never received my refund! Stay away from this company!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jun 18, 2019

      Company Response from Strong Current Enterprises

      Hi Joel. We are sorry to hear about this feedback. We're here to offer our assistance. First, we'd like to apologize if the refund has not been issued yet. Once the returned item has been received and checked in, our warehouse staff will issue a refund to the original form of payment. To expedite the process, you may also respond to our previous email with the return tracking number. We look forward to your response.


  • 8 out 9 people found this review helpful

    Will not pick up any channels

    • Royston, GA,
    • Jun 14, 2019
    • Verified Reviewer

    The antenna I purchased does not work. Will not pick up any channels in my area. I would like to return it and get my money back. No one said I had to be close to a TV antenna. So can I send it back and get a refund?

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jun 16, 2019

      Company Response from Strong Current Enterprises

      HI Diana. We are sorry to hear about this feedback and that the antenna did not work for you. We do have a 30-day Money Back Guarantee which entitles you to a full refund of an unsatisfactory product as long as it is returned to us within 30 days from the delivery date. We'd like to see first if we can further assist. Please check if none of the things below have been missed out.

      The Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower.

      Setting Up:

      Connect one end of the coaxial cable into the ANT/IN connector on the back of your TV.

      Connect the other end of the coaxial cable to the coaxial connector on the receiver.

      Plug the receiver into a wall outlet ensuring all prongs are plugged in!

      Scanning:

      1. Set your SOURCE to TV.

      2. Select MENU from your TV’s remote.

      3. Choose CHANNEL SETUP and select ANTENNA or AIR depending on the model of your TV – ensuring you are not on CABLE.

      4. Conduct a channel scan.

      5. The number of channels and strength of reception will depend on your geological location and environment.

      Hope this helps!


  • 8 out 8 people found this review helpful

    Crap product

    • New Brunswick, Canada,
    • Jun 14, 2019
    • Verified Reviewer

    Crap product. Tried it on multiple outlets, for many days picked up zero channels. Then I have to pay to have it returned. Horrid customer service when you call the helpline. I have to enter more characters, so I will. They offered me a 30% discount to keep the product and give it to a friend, which I declined. Received an email with the return procedures and it dropped to 20%. Why would I give a friend something that does not work?

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    • Jun 16, 2019

      Company Response from Strong Current Enterprises

      Hi Darlyne. We are sorry to hear about this. We understand where you are coming from and we are trying our best to rectify the issue. The return address has already been sent to your email address (the email address you used when you placed your order). It was sent to you on June 6th. Looking forward to hearing back from you.


Showing 23-33 of 229

Write a Review for LiveWave Antenna!

Share your experience to help others shop smarter & discover great products.

Write a Review