About Luuup

By HighYa Staff

Do you hate cleaning your cat’s litter box? Luuup attempts to make completing the daily chore a little easier, cleaner, and less wasteful with its three sifting tray system—eliminating the need for a scooper and extra plastic baggies.

Made available thanks to the wonders of crowdfunding on Indiegogo, Luuup has inspired an impressive following as the most funded pet product ever. The litter box system has already raised over $2,000,000 from 16,000+ backers, helping Luuup to reach 2357% of its original goals.

Perhaps Luuup’s crowdfunding success can be partially attributed to the fact that it’s not this product’s first time around. Cofounder Dini Petty originally backed the idea of a multi-tray sifting litter box back in the 90’s and saw some As Seen On TV success. However, buzz, and sales, eventually died down.

Dini Petty, a former self-piloting traffic reporter and Canadian daytime talk show host, has enjoyed a lifetime of celebrity throughout several career changes. After retiring from the spotlight, Petty felt the concept of a sifting litter box was worth another go.

She enlisted the help of her son, and the two went back to the drawing board to redesign this new-and-improved Luuup, implementing suggestions from shoppers who’d purchased the original.

The result, they claim, is the smartest, cleanest litter box you’ll ever buy. Can that be the case?

Here’s The Scoop On How Luuup Works

Luuup employs three identical sifting trays that neatly nest within each other. When you’re ready to clean the litter box, you grab the top tray and give it a gentle shake to allow the unused litter to sieve through. According to the product information, only the clumps remain—eliminating the need for a separate scooper.

LuuupImage via Indiegogo.

The tray in your hand can now be emptied into the garbage or rinsed off first, if you’re so inclined. The product’s description mentions that, due to the curved corners of the design, litter will not clump and cling to the base of the tray—meaning that using Luuup should be as convenient as sift, dump, and stack.

LuuupImage via Indiegogo.

The ability to dump litter clumps directly into the garbage also means no extra plastic baggies for kitty waste—much less struggling with the occasional fallout from an undetected hole.

LuuupImage via Indiegogo.

Once you’ve tossed the clumps away, simply turn the tray 180 degrees and put it at the bottom of the stack.

LuuupImage via Indiegogo.

Luuup’s trays are designed as such that, when laid side by side, the identical slots will line up. To make sure you never end up with slippers full of litter, Luuup employs three tabs to indicate which direction the newest tray should be facing when nesting on the bottom.

And that nifty “looping” cycle of nesting trays is how you use Luuup—as well as inspiring the product’s name.

Luuup Litter Box Details and Suggestions

One issue with the Luuup’s predecessor was that it was just too small for bigger cats. This new version offers larger dimensions, measuring 15.4” in width and 20.2” in length.

To help potential shoppers better understand how Luuup helps accommodate bigger cats, the company shared the above demo video that was made by one of their beta testers. The video description explains that they weren’t just testing whether or not big cats could comfortably use Luuup, but whether or not the system would remain easy to clean when minimal litter was left unsifted for several days.

Because Luuup’s trays come in direct contact with waste before being cycled to the bottom of the stack, we’ve mentioned before that you may want to give each tray a rinse before returning it to the bottom. As with other litter boxes, you’ll also want to completely replace the litter every two to three weeks, taking the opportunity to disinfect the trays when you do.

LuuupImage via Indiegogo.

Additionally, Luuup comes with an anti-microbial spill guard to help contain fallout from vigorous kicking. The spill guard can also be removed to reveal a lower profile of 5.2” that makes entry easier for older cats who can’t quite hop over a tall lip.

What kind of litter to use with Luuup? The product’s team suggests that premium brands seem to perform best in terms of clumping power along with low dust. They also advise that users should be gentle while sifting, to prevent clump breakage.

Luuup Pricing & Refund Policies

Like many crowd-funded inventions, Luuup isn’t quite ready to ship yet. The good news is that, despite having already exceeded its funding goals, you can still support Luuup through Indiegogo up until the projected shipment date. Depending on how much you choose to pledge, there are different “perks” available:

  • 1 Luuup Litter Box: $38
  • 2 Luuup Litter Boxes: $76
  • 3 Luuup Litter Boxes: $114
  • 4 Luuup Litter Boxes: $150
  • 6 Luuup Litter Boxes: $228

Your Luuup purchase comes with an anti-microbial spill guard for each litter box system. What’s not included? Each order is also subjected to shipping costs, which vary depending on your location.

However, that shipment date has just been changed from June to August of 2016. Pushing back initial shipments is fairly common with crowdfunded projects, since there can be unforeseen issues in manufacturing that come up at the last minute. That being said, the change can be frustrating to backers who have pledged funds and are looking forward to delivery by a certain date.

Related: The Risks of Backing a Crowdfunded Campaign

What about returns? Again, funding a product has some differences from buying one outright. In this case, those who pledge money in exchange for “perks” (products) are limited to a 10 day window from the time that they make a purchase to ask for a refund—and their perks will be canceled. Since the product comes in contact with pet waste, there is not an option to return your delivered Luuup for a refund.

Does The Luuup Stack Up To Real-World Litter Box Problems?

“We love our cats, but we hate dealing with their litter boxes,” says Luuup co-founder Dini Petty in the first few seconds of their explainer video.

If you’re a cat owner, it’s hard to disagree. Even in the best of circumstances, litter boxes need to be placed somewhere that’s easily accessible for regular cleaning—but not so out in the open that you’re staring at it mid-meal.

And, again, that’s in the best of circumstances. If your cat has litter box quirks or weird requirements that you’ve come to understand only through NATO-level negotiations, your litter box setup and routine might confound the casual observer.

However, according to cat behaviorist Jackson Galaxy, many of the litter box issues you might be experiencing have more to do with placement and cleanliness than your cat’s own quirks.

For example, Galaxy suggests that boxes with a lid are less comfortable for cats, as they’ll feel trapped in the enclosed space. Your best case scenario? Multiple boxes scooped on a daily basis.

While the Luuup does accomplish allowing cats to not feel trapped, due to it’s open top, Galaxy also suggests that cats prefer litter boxes that are located in “socially significant areas”—which, again, means not pushed into the far corner of a dark room. Some cat owners looking to follow this suggestion to improve litter box behavior might be less inclined purchase Luuup, as the lid-less litter box does keep your pet’s waste within view. If you’d like to try Luuup, but want litter to be less visible, check the video below for a solution.

What about cats that kick their litter so aggressively as to cause spray? While I haven’t tried this method with Luuup, I’ve had success placing my cat’s litter trays inside a larger plastic storage bin after cutting a hole in the front for entry, as shown above.

Are There Other Products Like Luuup?

Luuup take an inventive approach to solving litter box problems, but it’s not the first of its kind. Martha Stewart Pets offers a similar sifting litter box for $29.99 (plus shipping). However, it’s worth noting that Stewart’s product receives some pretty poor reviews. Here’s what customers are saying about it:

  • Urine causes litter to clump in the sifting holes.
  • Wet clumps fall through to the next pan while sifting.
  • Litter gunks up the sifting holes, meaning that the trays have to be sprayed clean every time.
  • Any litter that does not sift through gets on the floor and surrounding area when trying to nest trays.
  • Because the product is used with pet waste, it can’t be returned.

Since Luuup has yet to ship out, the only review we can draw from is the video shared by their beta tester. While he didn’t appear to have any of the issues customers experienced with Martha Stewart’s design, we also can’t confirm that these problems won’t crop up.

The Bottom Line On Luuup

The Luuup appears to be an ingenious way to bypass the task of daily scooping while helping cat owners keep their furry friend’s boxes fresh and clean. Does it mean that Luuup is truly the smartest, cleanest litter box that you’ll ever buy? That’s really a matter of personal preference.

The sifting litter tray could offer a welcome convenience to multi-cat (thus multi-box) households by relieving the need to stoop over boxes and comb through litter for tiny lumps. Additionally, Luuup’s uniquely rounded corners and large slots make it appear as if some of other problems, such as clumps getting stuck in grates, might be less likely to occur.

With that in mind, if your cat regularly has poor aim or dirties the lip of his or her litter box, cleaning Luuup might end up being more trouble than it’s worth.

While the jury is still out on whether Luuup is the smartest and cleanest, one thing is certain: Luuup pushed back their initial ship date. Again, this isn’t uncommon, but it can still be frustrating for consumers.

Bottom line: Since Luuup is set to be released so soon, we might hold off purchasing this product until they fulfill their commitment to those who’ve already pledged funds.

Sign Up for HighYa Newsletter

Sign up for HighYa newsletter and get our best content delivered in your inbox as well as 3 free eBooks to help you save money and shop smarter. Enter your email below to get started!


Read 122 Luuup Customer Reviews and Complaints

Write a Review
Average Consumer Rating: 1.4
Rating Snapshot:
5 star: 4 4 star: 5 3 star: 5 2 star: 11 1 star:  97
Bottom Line: 9% would recommend it to a friend
Showing 1-11 of 122
Sort reviews by:

  • 21 out 21 people found this review helpful

    Don't buy unless you have a very small, light, neat cat

    • Whitesburg, GA,
    • Apr 16, 2017
    • Verified Reviewer

    I was unsure prior to purchasing, and I should have gone with my gut. The boxes are not deep enough to hold the right amount of litter (3-4 inches) without the cats scraping the majority of it on the floor while they are using the box.

    The guard they send does nothing to keep the litter in the box. In fact, when my cat used it to exit the box, the guard came off, crashing to the ground at 5:30 a.m. waking me up. In addition, she must have spilled the box in the same step because half the litter was on the floor.

    This was not the first time I have had to clean a good portion of clean litter off the floor in the 6 days that I have owned these boxes. In addition, I have lost litter through the bottom when the boxes stuck together and I had to pry them apart.

    Also, my cats (2 females) like to urinate on the sides, so I always have a block of urine soaked litter that I have to scrape from the sides (again, because the boxes are not deep enough) when cleaning them out.

    I have worked 50 times harder using these boxes and they were not cheap. In addition, according to Luuup's rules, once you open them, you can only get a replacement, not a refund for a crappy product. I would like to save you all the trouble unless you have a cat that is so neat, and tiny that it barely is any trouble to clean up after anyway. Mine are not, but I love them anyway and went back to the storage box system I used before which they were very happy with (I use plastic storage boxes without the tops so they are deep enough to add a lot of litter without losing it on the sides as I did with these boxes).

    I really tried to like these boxes, but after my rude awakening this morning, they are out of here.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 17 out 18 people found this review helpful

    Total scam

    • Indiana,
    • Feb 16, 2017
    • Verified Reviewer

    We have had nothing but bad experiences with this company and their product. I came here because they delete all even slightly negative comments and reviews on their site and Facebook page.

    First of all, the product simply doesn't work. The slots are too small and wet litter sticks inside them and the sides of the box. You'd have to be able to hose it off every single time in order for it to work properly.

    Their promotion is if you buy two boxes you get one free. We did just that and only received two boxes. We would've only purchased one to start so we're out $100 instead of $50. Also, when I wrote a negative review, they responded immediately telling me to use a certain kind of litter. I wrote them back to tell them that we used exactly that and it still doesn't work.

    They never posted my review, they delete negative comments on Facebook, and now they're not responding to our emails at all regarding returning at least one box that wasn't opened or resolving the issue about the third one that was never sent.

    They are a total scam of a company, and I'm considering contacting the BBB.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (1)
    View all 1 commentsHide comments
    • Feb 27, 2017

      Esther Herrera

      Any time that I've paid with my bank credit card or PayPal, they would try to get your money back if you report the incident. It's worth trying. Good luck.

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 17 out 19 people found this review helpful

    The good folks at Luuup have clearly never seen a cat

    • Munster, IN,
    • May 8, 2017
    • Verified Reviewer

    If you want to have the Luuup experience before you buy, try this:

    1. Let your cat pee/poop on the floor.

    2. Take a scoop of litter and sprinkle it in a circle around the pee/poop, then.

    3. Burn a $50 bill.

    There you go, it's Luuup. If you do get a Luuup, though, you'll also want to get a Shop-Vac. Seriously, save yourself time and money. Buy a cat box, get some liners and a scoop.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 16 out 16 people found this review helpful

    What a waste of money this was

    • Virginia,
    • Feb 21, 2017
    • Verified Reviewer

    We bought the Luuup thinking it would be great for our one adult cat. ONE CAT. Well, what a mistake that was.

    First of all, I'll start out by saying I really wanted this to work. Our one adult male cat is pretty low maintenance, but scooping the litter box is one of our least favorite tasks.

    The Luuup didn't work. Here are our problems:

    1. No matter how we assembled it, we always had "leakage" out of the bottom. We put down a mat, and there is a constant grid-pattern of litter (dry, thankfully).

    2. There is clumping. Big clumps of pee-soaked litter always stick to the sides. It didn't matter if we put a LOT of litter, a LITTLE litter, or changed the type of litter. It clumped and stuck to the sides, requiring that we scrape and wash the pan every time. Not what I signed up for.

    3. It is not returnable. Really? You don't tell us this until after we got the darned thing? I would never have consented to such an over-priced piece of crap had I known that Luuup doesn't stand behind their product.

    The bottom line is, don't bother. Keep your money.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 12 out 13 people found this review helpful

    Angry

    • Kansas City, Missouri,
    • May 18, 2017
    • Verified Reviewer

    I set this system up last night. I noticed immediately that it is small and the bowl-like shape sends a full box of litter down to a deep pile in the middle. I went to "sift" this morning and spent nearly a half hour trying to clean the dirty, wet litter out of the slats, using a kitchen knife, until I gave up. Also, anything that hits the sides, as cat owners know it often does, is something else to be pried off.

    In 40 years of owning cats, I have never dealt with a worse litter box mess, and I use a premium, fairly expensive brand of litter. I used a similar, less expensive system a few years ago purchased from a pet store that worked better. I am actually worried about my cats using it today and will be replacing tonight.

    I wish I had read the reviews from other sites. The Luuup site obviously only posts good reviews, or they are written by its marketing group.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 11 out 11 people found this review helpful

    Really, really bad experience

    • Texas,
    • Jan 3, 2017
    • Verified Reviewer

    The Luuup does not work as advertised. We filled ours with 5 inches of Tidy Cats clumping cat litter and followed our regular routine of cleaning out the litter box three times a day.

    Here are the problems we had: (1) Wet litter clogs the grates and gets progressively worse throughout the day, making it impossible to sift. (2) The box does not have a non-stick surface, so clumps of litter stick to the sides. (3) The sides of the box are not tall enough to keep the cat from kicking litter out of the box all over the floor.

    The bottom line is, our high-sided $10 box works way better than the Luuup. We threw the entire Luuup in the trash where it belongs. We will never "back" a start-up like this again. I'm interested in participating in a class action suit to prevent other people from getting ripped off by Luuup.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 10 out 10 people found this review helpful

    Not happy with the reinvented litter box

    I was very excited to receive the new Luuup litter boxes until I learned that it was more work then scooping litter out of any other litter box.

    Litter gets stuck in the channels regardless of what litter I use. And if you slightly miss aligning the boxes, you get a floor full of litter. And to top it off, they have a no refund policy, so if you buy it, you're stuck with it. I'm going back to my litter box.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 10 out 10 people found this review helpful

    Awful

    • Montreal, Quebec, Canada,
    • Mar 17, 2017
    • Verified Reviewer

    Litter gets stuck between the grates, making it pointless.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 10 out 11 people found this review helpful

    Not what I was expecting

    • Florida,
    • Mar 31, 2017
    • Verified Reviewer

    If you have a cat that likes to dig to the bottom to go pee, you are out of luck with this product. The video and pictures make it look like you are sifting for gold and it's oh so easy. NOT the case if your cat likes to dig. I heard that if you have a cat like this, you should put more litter in there to stop them from getting to the bottom of the tray, but that just ended up being a waste of litter because they just kick it out. I was constantly scraping out pee-soaked litter from the openings.

    I am not happy at all, especially since we spent over $60. I do not recommend it.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 9 out 9 people found this review helpful

    I had high hopes for this one

    • Ohio,
    • Jan 21, 2017
    • Verified Reviewer

    I've used this product for a week now. It doesn't work as nicely as seen on the video. The waste sticks to the trays. I still have to scrape the litter off the trays. The waste gets caught in the slots, making it difficult to clean. Even with the trays stacked correctly, some litter leaks out the bottom.

    I really wanted this to work, but was very disappointed. Now I have an expensive item that will probably never get used again. Then again, it probably would make a great planter for my vegetable garden.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 9 out 10 people found this review helpful

    Wish I had read these reviews first

    • Kelowna, British Columbia, Canada,
    • Mar 20, 2017
    • Verified Reviewer

    I had been watching this product and finally decided to try the three for two offer. I paid online and did not notice three little letters, "USD," so the charge to my credit card in Canadian dollars was considerably higher than I was prepared to pay.

    I immediately emailed the company and waited a few days for their response. Kelly replied that I could just refuse delivery and she would then let me pay in US dollars which I could do. Canada Post dumped the package at my door without letting me know, so I couldn't refuse it! I have emailed Kelly twice saying that I wanted to pay in US dollars but received no answer. I thought this was a Canadian company and the trays are marked as "made in Canada."

    Today I went to clean the top tray, and as other people have mentioned, it is MUCH harder and more complicated than traditional trays. The scooping urine soaked litter gets in all the slots and is really hard and time consuming to clean. Then litter does drop somehow on the floor, so more clean up is involved. All in all, I am extremely disappointed with this product and combined with the increased amount of money I ended up paying, I feel really cheated. Not to mention how I am going to explain to my husband why I have spent all that money on something that is much much worse than our regular old litter trays? I feel cheated.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


Showing 1-11 of 122

Write a Review for Luuup!

Share your experience to help others shop smarter & discover great products.

Write a Review