Read 127 Luuup Customer Reviews and Complaints (Page 3)

Write a Review
Average Consumer Rating: 1.4
Rating Snapshot:
5 star: 4 4 star: 5 3 star: 5 2 star: 11 1 star:  102
Bottom Line: 9% would recommend it to a friend
Showing 23-33 of 127
Sort reviews by:

  • 3 out 3 people found this review helpful

    Frustrating and time-consuming

    I have been using this product for three months. I have two cats and therefore two Luups. Every day it loses litter. Not just a little, but a lot. I have watched the instruction video hundreds of times, and I'm following all the steps correctly.

    It is also very time-consuming. The cat waste always sticks to the box, so I always have to get a towel and clean it out. I also have to get a toothpick to clean out all the cracks. It is never as quick and easy as they show it to be in the video. And then I have to clean up all the mess that is on the floor.

    The only good thing about this product is the World's Best Kitty Litter. I may get rid of this litter box and just get a plain old regular one and use the litter.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 5 out 6 people found this review helpful

    Worse purchase made for cat

    • Toronto, CA,
    • Dec 20, 2017
    • Verified Reviewer

    The product definitely does not work as advertised.

    Urine causes litter to clump in the sifting holes. And I have used full litter containers as their help section suggested, and it only helped me waste more litter. Wet clumps fall through to the next pan while sifting, and dust will go through the holes and onto the floor. Litter gunks up the sifting holes, meaning that the trays have to be sprayed clean every time. EVERY TIME. A real pain for apartments and condos.

    Any litter that does not sift through gets on the floor and surrounding area when trying to nest trays.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 5 out 6 people found this review helpful

    Litter clumps in slots

    Frustrating. I paid over $89 for two. Litter sticks all over the tray and clumps fill the slots. It doesn’t work at all. Crap in the slots, crap on the tray. Crap, crap, crap, crap, crap. Cat litter on the floor. Cat litter nightmare. A sneaky business plan to keep secret what a crappy cat box it is. However, it is cute.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 3 out 3 people found this review helpful

    Very small and unusable by my cat

    • Waterbury, CT,
    • Dec 4, 2017
    • Verified Reviewer

    The concept is excellent, but the price is way too high for getting a cat litter box that my cat could not use. Ultimately his poop was outside of the box instead of being inside. This cat box is overpriced and made of small cats. It would be better if they sold different sizes.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 4 out 4 people found this review helpful

    Faulty designed product

    This product simply doesn't do what it's supposed to do. Now I have to clean up a whole 5-10 pounds of cat litter that just fell out all over the floor. Too bad I can't get the seller to do it! Cats like the box and litter clumped just fine, but I picked it up, and it all went all over the floor. Phooey! This was a gift I had requested. Can I get some money back? I kept the box so I can mail it back.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 4 out 4 people found this review helpful

    Worse litter box ever.

    • Toronto, Ontario, Canada,
    • Nov 21, 2017
    • Verified Reviewer

    The Luuup looks good in the advertisement, but it doesn't work well and the design is very poor. The litter sticks in the slots, so it becomes clogged. If you accidentally lift up the wrong tab, litter leaks into the bottom tray and you have a massive mess. It's also expensive. You can save yourself the trouble by buying a $10 to $20 litter box and just scoop away your troubles. I threw mine out.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 0 out 1 people found this review helpful

    Better than scooping

    • South Central, PA,
    • Nov 4, 2017
    • Verified Reviewer

    We have four cats, all of whom use the Luuup litter box. I sift out the debris early morning, mid-afternoon and before I go to bed.

    I use the clumping litter that is sold in the Aldi store, putting a whole container and about a quarter of another one in the pan. That makes the litter about 3 and 1/2 inches deep.

    Yes, it does sometimes stick on the side, but it is easily wiped off with a paper towel. Only once in the past week did some wet litter get stuck in a grate at the bottom. It was easily washed out and dried. It only takes a few minutes to have a clean litter pan with the Luuup system.

    I like it and so do the cats. It does take some getting used to, but with a little extra care, it can be an improvement over scooping.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 3 out 3 people found this review helpful

    Wasted money

    The Luuup litter box has a nice appearance, but the litter leaks out of the bottom tray all over the floor. The soiled clumping litter gets stuck between the slats, so you have to pick it out. YUK! I even bought the recommended litter, but it still gets stuck. DO NOT waste your money!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 4 out 4 people found this review helpful

    Bad litter box

    • Redmond, WA,
    • Oct 28, 2017
    • Verified Reviewer

    This litter box is worthless unless you want to spend twice the time of any other litter box in keeping it clean. The holes get clogged up, and it does not work like it says. Half the time the litter comes out the bottom no matter how you put them together.

    The company will not accept returns on your cat box EVER. They will tell you that you are not using the right kind of cat litter and change it around to another one if you choose one that they suggest. Everything is your fault for it not working correctly. Even if the cat doesn't like going into the box!

    Do not use this company or purchase this from them you will be sorry.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 3 out 3 people found this review helpful

    Useless

    • Calgary, Alberta, Canada,
    • Oct 22, 2017
    • Verified Reviewer

    I dealt with these boxes for over a year. After my cats tipped it over for the third time and I had to spend an hour cleaning up the huge mess it made, I finally just picked these up and threw them straight into the garbage. The sifting was only good for the first few days I had it, or after I took it outside to hose them. They leak litter out through the slots, no matter how carefully you stack them. So you always have litter on the floor. I have two large male cats, and there was more litter around the box than in it.

    So unless you have an 8 lbs female cat and plan to put a box under it, don’t bother.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 4 out 4 people found this review helpful

    Not impressed!

    So far I am not impressed at all with this product! I bought it to see if the product lives up to its expectation of what they promote in this product. So far, the litter that does not clump gets stuck in between the cracks and then what? How to clean that? And if you miss placing the top one correctly to the bottom, it all goes on your floor. There is no solid bottom one. Awful! I will not be recommending this product to anyone!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

Showing 23-33 of 127

Write a Review for Luuup!

Share your experience to help others shop smarter & discover great products.

Write a Review