122 Consumer Reviews for Luuup - Page 3

Average Consumer Rating: 1.4
Rating Snapshot:
5 star: 4 4 star: 5 3 star: 5 2 star: 11 1 star:  97
Bottom Line: 9% would recommend it to a friend
Showing 23-33 of 122
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  • 3 out 3 people found this review helpful

    Worse litter box ever.

    • Toronto, Ontario, Canada,
    • Nov 21, 2017
    • Verified Reviewer

    The Luuup looks good in the advertisement, but it doesn't work well and the design is very poor. The litter sticks in the slots, so it becomes clogged. If you accidentally lift up the wrong tab, litter leaks into the bottom tray and you have a massive mess. It's also expensive. You can save yourself the trouble by buying a $10 to $20 litter box and just scoop away your troubles. I threw mine out.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    Better than scooping

    • South Central, PA,
    • Nov 4, 2017
    • Verified Reviewer

    We have four cats, all of whom use the Luuup litter box. I sift out the debris early morning, mid-afternoon and before I go to bed.

    I use the clumping litter that is sold in the Aldi store, putting a whole container and about a quarter of another one in the pan. That makes the litter about 3 and 1/2 inches deep.

    Yes, it does sometimes stick on the side, but it is easily wiped off with a paper towel. Only once in the past week did some wet litter get stuck in a grate at the bottom. It was easily washed out and dried. It only takes a few minutes to have a clean litter pan with the Luuup system.

    I like it and so do the cats. It does take some getting used to, but with a little extra care, it can be an improvement over scooping.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Wasted money

    The Luuup litter box has a nice appearance, but the litter leaks out of the bottom tray all over the floor. The soiled clumping litter gets stuck between the slats, so you have to pick it out. YUK! I even bought the recommended litter, but it still gets stuck. DO NOT waste your money!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Bad litter box

    • Redmond, WA,
    • Oct 28, 2017
    • Verified Reviewer

    This litter box is worthless unless you want to spend twice the time of any other litter box in keeping it clean. The holes get clogged up, and it does not work like it says. Half the time the litter comes out the bottom no matter how you put them together.

    The company will not accept returns on your cat box EVER. They will tell you that you are not using the right kind of cat litter and change it around to another one if you choose one that they suggest. Everything is your fault for it not working correctly. Even if the cat doesn't like going into the box!

    Do not use this company or purchase this from them you will be sorry.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Useless

    • Calgary, Alberta, Canada,
    • Oct 22, 2017
    • Verified Reviewer

    I dealt with these boxes for over a year. After my cats tipped it over for the third time and I had to spend an hour cleaning up the huge mess it made, I finally just picked these up and threw them straight into the garbage. The sifting was only good for the first few days I had it, or after I took it outside to hose them. They leak litter out through the slots, no matter how carefully you stack them. So you always have litter on the floor. I have two large male cats, and there was more litter around the box than in it.

    So unless you have an 8 lbs female cat and plan to put a box under it, don’t bother.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Not impressed!

    So far I am not impressed at all with this product! I bought it to see if the product lives up to its expectation of what they promote in this product. So far, the litter that does not clump gets stuck in between the cracks and then what? How to clean that? And if you miss placing the top one correctly to the bottom, it all goes on your floor. There is no solid bottom one. Awful! I will not be recommending this product to anyone!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Messiest disaster litter box ever

    I sifted the litter the first time, and after getting rid of the waste into the trash, there was still waste stuck to the bottom of the first tray. I had to take 3-4 steps more than just scooping out of a cheap tray. Then I went to get rid of the litter and go back to my original $5 litter box and scooper, and the litter went all over the floor, and I had to clean that up as well. I went straight to the garbage outside with my Luuup. I'm going to send my second unopened Luuup back for a refund.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Does not work as advertised!

    • New Jersey,
    • Sep 28, 2017
    • Verified Reviewer

    Given you can't leave reviews on the site or their Facebook page (very sneaky), I am leaving my review in as many places as I can find online.

    This system does not work as advertised. Clumps of litter stick to the sides and you have to scrape them off in order to dump them out. Clumps also get stuck in between the areas of the tray that the litter sifts through which ultimately ends up getting on the floor. In addition, two times in less than two weeks my trays did not line up correctly even though they were stacked correctly and ALL the litter sifted through right to the floor.

    This system has been an absolute nightmare and the fact that their support team is denying me being able to return the product after less than two weeks of use because I don't have the original box is absurd. I can simply buy another box and send it back; I'm even willing to pay the 15% restocking fee just so I don't lose the full $50+ I paid for the system. Terrible customer service and a terrible product.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Poorly executed

    • Ottawa, Ontario, Canada,
    • Sep 28, 2017
    • Verified Reviewer

    After using Luuup for a month, I realized why the litter box failed years ago before it was being re-invented. I experienced the same issue as everyone else here, pee clumps stuck on the (curved) side of the trays, stuck in-between the slots at the bottom of the trays. In short, it takes more time and effort to clean this damn thing than a traditional shake and scoop litter box.

    I think it comes down to the material utilized for the trays; if it were constructed with a smoother, hydrophobic material, the pee clumps will be probably able to slide off the trays. But the mat (soft-touch) material basically helped the clumps to stay stuck on the trays. I have tried filling the trays "fuller" and hoping the kitty pee will have more material to clump before hitting the trays, but yeah, no joy.

    Good idea on paper, poorly executed. Will not recommend what-so-ever!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Some real problems

    • Tacoma, WA,
    • Sep 26, 2017
    • Verified Reviewer

    I so badly wanted this to work for our multi-cat household. And to be honest, once all three Luuup boxes are cleaned (and I do this twice a day), the house smells way better than with the old-style boxes because with these, you really do clean off the dried feces and urine that could otherwise hide under the cat litter.

    But here are the problems:

    First of all, it's very hard to tell if you got all three nested boxes lined up properly (alternating side tabs), and with the open slots of the top pan held firmly closed by the pan underneath. Any slip-up here and you can end up with 10 pounds of cat litter on the floor.

    Secondly, the hype is just not honest. "No scooping" isn't really correct. True, you no longer scoop with a hand-held scooper, but the entire top pan becomes a giant scooper. And the cat waste doesn't magically fly into the outside garbage container, you have to somehow get it into a bag you will dispose of which will then carry the waste to its final destination (presumably outside or in the garage). The picture and video conveniently have a bag-lined open-top household garbage pan ready to catch the waste. Come on! Are you really going to dedicate an inside open-top garbage pan to cat waste? If you live in a city that bans grocery stores giving out free plastic bags, you're going to have to come up with a way to carry the waste outside, and the cheapest, most environmentally friendly solution I could come up with is using purchased large paper lunch bags for this, but that means you'd better have a pretty good aim.

    I've been lucky with the sticking clumps; a slightly wet paper towel does get it all off for me. But with four cats and four boxes (three Luuup and one "old style"), I'm really spending MORE time and work now cleaning the cat boxes than when we only had one big one and a hand-held scooper. Yes, the house smells better now, but that's because I'm doing more, not less, work!

    And for all that, IT'S EXPENSIVE!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Do not get duped by Luuup

    This product does not work. The spaces clump with liter and waste, the litter box stinks with the smell of waste and plastic, and the box is a pain to use, period. The litter spills to the floor, and I spend more time sweeping up litter, cleaning the clumps and dissipating the new funk smell!

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-33 of 122

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