About Miracle Plate
Using special heat-retaining gel packs, Miracle Plate can help “keep meals hot and fresh up to 30 minutes longer.” All you have to do is microwave your Miracle Plate packs for 30 seconds, and place them in their special holders.
Then, by putting your plate on top, the heat will transfer from the packs, through your plate, and into your food. And when you need to reuse them (they’re good for hundreds of uses), just reactivate the gel packs by popping them in the microwave for another 30 seconds. They can even be frozen to help keep salads, shrimp cocktail, and more cool!
Sure, Miracle Plate seems like an interesting concept. After all, who wouldn’t want a personal chafing dish during dinner? But is there really anything “miraculous” about Miracle Plate, or will it be a big meltdown? Let’s start by taking a closer look at how it works.
How Does Miracle Plate Keep Food Warm (Or Cold)?
Miracle Plate vs. Chafing Dishes
One of Miracle Plate’s main claims is that it’s like having your own personal chafing dish, so let’s address that first. But what is a chafing dish, anyway?
If you’ve ever eaten at a buffet, your food was probably kept warm using a chafing dish. Basically, this is just a metal device that features an upper level (usually shaped like a rectangle or circle) with a removable food container inside, below which is a small amount of water.
A lower level, separated by a space of a few inches from the top, contains a heat source that turns the water above into steam, thereby heating the food inside the container. As a result, this “gentle” heat can help keep food evenly warm for hours, without over-drying. But is this how Miracle Plate works?
Other than the fact that both chafing dishes and Miracle Plate use heat to warm food? No. Let’s quickly go over the 2 major differences, and we’ll talk about why they’re important as we go:
Miracle Plate’s Heat Source
First, there’s the heat source. Chafing dishes use open flames (typically from Sterno containers) to heat the water, while Miracle Plate uses special gel packs that are pre-heated in the microwave, and then placed in a special holder prior to eating.
How hot will these gel packs get? And how long can you expect them to remain at that temperature? We’re not told, although the Miracle Plate website shows a pack at just under 107F, so this might be what you could reasonably expect.
This is in direct contrast to a chafing dish, were temperatures of 140F can easily be reached, and which can be maintained for long periods of time. But Miracle Plate’s heat source isn’t the only important consideration…
Your Food’s Container
Most chafing dishes feature stainless steel warming pans, which evenly conduct heat, especially when surrounded by gentle steam.
On the other hand, Miracle Plate’s gel packs only provide direct heat where they make contact with your plate (a process known as thermal conductivity), so any food outside this central area won’t stay warm much longer than not using one at all. Add to this that some plate materials will conduct heat better than others (e.g. ceramic vs. metal), and it’s possible that Miracle Plate will perform fairly well under some circumstances, and not-so-well under others.
Given all of this, while they might help keep your food longer than nothing at all, getting the best results with Miracle Plate might take some trial and error.
Is this what Miracle Plate’s customers are saying?
What’s the Customer Buzz For Miracle Plate?
The HighYa team specializes in reviewing products soon after they’re released, so there wasn’t any online customer feedback for Miracle Plate at the time of our research.
However, we did learn that the product is manufactured by Smart Inventions, Inc., who makes a variety of lesser-known ASOTV products like Twisty Towel and Smart Mop. According to the Better Business Bureau, despite the fact that Smart Inventions has been in business since 2009, they weren’t rated and didn’t have any closed customer complaints.
In general though, As Seen on TV products often come with 3 main customer complaints:
- Don’t work as advertised. In other words, they usually don’t meet customers’ expectations based on the commercials.
- Poor quality. And even if they do work as advertised, many ASOTV customers complain that these products don’t last long (sometimes just a couple uses).
- Less-than-stellar customer service. This generally pertains to difficulty obtaining refunds, but other common complaints include rude personnel and constant upselling during phone calls.
Is this what you can expect with Miracle Plate? There’s no way to know at this point, although we definitely think it’s worth keeping in mind.
Before wrapping things up, let’s talk about one final important aspect: pricing.
Will It Take a Miracle To Afford Miracle Plate?
Two Miracle Plates (2 gel packs and 2 holders) are priced at $14.99 plus $6.99 S&H. As with almost all ASOTV products, you’ll be able to purchase a second set at checkout for an additional $6.99 S&H.
Regardless of the number you purchase, Miracle Plate comes with a 30-day return policy, less S&H charges. Keep in mind though, that if you purchased the BOGO offer and decided to request a refund, you could ultimately lose more in S&H charges than you’ll get back!
Nonetheless, Smart Invention, Inc.’s customer service department can be reached at 562-272-1400.
Is Miracle Plate the Answer To Your Prayers, Or Just a Curse?
We’ve reviewed a lot of ASOTV products here at HighYa, and one thing we’ve learned is that the satisfaction you get is often directly related to your expectations.
For example, do you expect Miracle Plate to work as well as a traditional chafing dish? Do you think it’ll keep your food steaming hot (like in the commercial) for up to 30 minutes? In either of these instances, we think you might end up disappointed.
On the other hand, if you expect Miracle Plate to keep your food a little warmer a little longer than having nothing at all, then you might be satisfied with its performance. Now, whether or not you’ll find this level of warming worth the extra effort remains to be seen.
One final consideration about Miracle Plate: Based on the holder’s design, if your dishes are more shallow in the center with lower edges, they might not fit as well as its commercial makes it seem. To this end, you might want to search online for “microwave hot plate” or “microwave warming plate” for other options that could warm as well as Miracle Plate, but without requiring a holder. Plus, you probably won’t have to worry about steep, non-refundable S&H charges either!
My Miracle plate review
As of today I have nothing to review.
I placed an order in mid January and received an email saying it should arrive in two weeks from today (Feb 16).
As I'm writing this, it's Match 5. I called the advertised phone number, and it's only automated to accept payment.They give another number for customer service but it goes straight to voice mail.
I'm afraid I have been taken.
Bottom Line: No, I would not recommend this to a friend
The Miracle Plate is a Miracle, I love it!
After seeing the commercial, it struck a nerve of what a problem it is in our household with meals getting cold before people are finished eating. I ordered the product, which did take a while to arrive but I was contacted by the company about there being a delay, but when it arrived I put it right to the test.
Our family of five for the first time ate a warm meal to the end without my having to get up, leaving mine to get cold while I reheated up any of at least one of my family members meals.
Bottom Line: Yes, I would recommend this to a friend