Read 13 Mosaic Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 1.3
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 0 2 star: 0 1 star:  12
Bottom Line: 8% would recommend it to a friend
Showing 12-13 of 13
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  • 3 out 3 people found this review helpful

    Crooked company!

    • Auburn, CA,
    • Jan 18, 2019
    • Verified Reviewer

    What a scam! You get solar installed to save money on electric bills. What a mistake in signing the loan with this company. I've been paying for the loan for 10 months, not ONE cent goes towards the principal. When I called to find out why, I get the runaround and it is impossible to get a straight answer. I had to ask seven, yes SEVEN, times to speak with a supervisor before finally being transferred to a voicemail. Nowhere in the loan does it mention that all money goes towards interest only. When asked how long before the principal starts decreasing, I'm told the same over and over, that the daily finance charge is almost $6.50. That left a little under $20 that should have been applied to the loan but is not. Again, no explanation why it's not being applied when asked over and over. Run away. NEVER get a solar loan with this company. Now, I'm stuck owing over $70K for a solar system that costs 1/2 of that. I only wish that I had read the reviews first.

    Bottom Line: No, I would not recommend this to a friend

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  • It really is the worst!

    • Tucson, AZ,
    • Mar 19, 2019
    • Verified Reviewer

    Everyone rating it 1-star would give it a 0-star if they could. Balloon payment for sure! Over a year of payments and the principal balance only went down a couple hundred bucks...I was LIVID when I saw that. Issues all the time with this company. No reply to any questions. I'm trying to pay this darn loan off with another loan so I don't have to deal with this...Sucks.

    Bottom Line: No, I would not recommend this to a friend

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Showing 12-13 of 13

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