MUAMA Enence Review: Is It Worth It?
MUAMA Enence is an instant translator that’s small enough to fit in your hand and translate more than 40 languages. The device claims to be able to audibly translate what’s said into its speaker within 1.5 seconds.
Anyone who has traveled abroad to a new country, whether for business or pleasure, can attest to how much of a relief it would be to have a device that can act as a translator on your behalf as you try to communicate with locals.
In this review, we’ll bring all that information together and tell you how to set-up your Enence, which languages it can translate, how much it costs and the return policy, and how it compares to mobile apps that do the same.
To get your translator to recognize your language and the language you want to understand, you’ll need to download the Enence app from the iTunes or Google Play stores.
When you open the app, it will take you through a series of steps, one of which is setting your language and the language of those you want to communicate with. You can change the languages at any time by logging into the app.
Once you have the language set, you can communicate with those around you. When you need to talk with someone, you press down a record button on the instant translator, say what you need to say and then wait.
After about 1 to 1.5 seconds, the device will speak the phrase in the preset language you chose.
So, if you speak English and you want to translate into Spanish, it will take less than two seconds for you to say “Hello” and hear “Hola.”
While the device is useful it has two major limitations. It has to be paired with your phone via Bluetooth and your phone has to be connected to the internet. If you’re missing one of these requirements, your Enence won’t work.
This nuance means you need to be aware not only of how much battery your phone has left but also how good the reception is. If you’re in a foreign country and you’re headed to an area of bad reception, your Enence may not work and you’ll be on your own when it comes to communication.
If you’re introverted and not confident in speaking the language of the country you’re in, this could cause a tremendous amount of anxiety.
And, considering that travel can be a stress-inducing experience for many, you might be more likely to forget to charge your phone or to bring your charger with you if you take a day trip, for example.
Another aspect of this device that’s important is sound quality. We watched several YouTube videos of the device in action and the speaker seems to be lower quality than what you’d get with a higher-end Android phone or an iPhone.
This is a crucial quality issue if you’re in a loud area like a restaurant or a metro station and you need to communicate quickly with someone.
The MUAMA Enence comes with a charging cord. One full charge provides four hours of battery life.
At the time of publishing, the MUAMA Enence could translate 43 languages and variants:
The most recent list of the world’s most-spoken languages published by language site Babbel indicates that the MUAMA Enence translates eight of the top 10. The two languages it’s missing are Bengali and Lahnda, which represent more than 345 million people in Asia.
Additionally, the Enence provides translations for the major languages spoken in the 10 most-visited countries in the world.
This instant translator costs $89 for one device, $149 for two and $209 for three. Shipping is free. You can choose between grey and silver colors. Also, you can purchase a two-year warranty for an additional $9.95.
According to the fine print, you have 30 days to return your device. The fine print says that only translators that are “unused, brand new, manufacturer condition, in original packaging with all their components and accessories included” are eligible for returns.
To initiate the return you’ll have to email the company at firstname.lastname@example.org. You’ll need to give them the following information to process the return:
- Full name
- Email address
- Order number
- Reason for the return
- Name of product
If the company approves your return request, they will send you a link to a form you’ll fill out. After you submit the form, the company will send you a return merchandise authorization number you’ll need to write on the box when you send your device back.
If the number isn’t visible, they won’t accept your return. Our advice is to write the number on all six sides of the box with a black Sharpie.
Furthermore, you’ll have to use the return link to enter the tracking number of your package. If you skip this step, the returns warehouse won’t accept your package.
Finally, the company will charge you a 15% restocking fee which, for one device, will cost you around $13.50.
A competitor to the Enence translator is phone-based apps that don’t require an external device to translate.
Both PCMag.com and Macworld (U.K.) listed iTranslate as a top option for iPhone translation apps. It’s a popular app in the Google Play store, too.
The app’s paid option can translate 38 different languages and can do automatic voice detection, which means you don’t have to manually enter the languages you want to translate. The app costs $39.99 per year for both Apple and Android phones.
As we mentioned earlier, phone-based translation apps give you the advantage of using your phone’s microphone and speaker. Not only that, but iTranslate’s apps give you a free seven-day trial to test them out, a luxury you don’t get with the MUAMA Enence.
Furthermore, the cost of the one-year app subscription is about half the price of the Enence device.
With these factors in mind, we don’t see enough features and functions in the Enence to justify buying it over an annual subscription of iTranslate.
The MUAMA Enence app struggles in the Google Play store Titled “ME Translator,” the app’s rating hovers in the 2.5-star range. The app fares worse in the iTunes store, where its average rating is around 2.2 stars.
Because the device relies on the app, these low ratings are a red flag regarding the overall MUAMA Enence experience.
A buggy or hard-to-manage app can make your communication frustrating, stressful and, as some reviewers pointed out, impossible.
For comparison’s sake, the iTranslate app we mentioned in the previous section averages around 4 stars in the iTunes and Google Play stores.
Based on our research, we conclude that buying the MUAMA Enence presents a certain level of risk you may not have if you opt for a phone-based app like iTranslate.
Users are pretty united in their distaste of the device’s app.
Another drawback is the device’s price. It costs more than twice as much as a top-rated iPhone and Android translation app.
Furthermore, the Enence is tethered to your phone via a Bluetooth connection. This limits its function and drains your phone battery.
The main benefit it offers is its translation but, as we’ve pointed out multiple times, an app like iTranslate works just as well, doesn’t require a Bluetooth connection and is cheaper when purchased for two years or less. However, the MUAMA Enence is the cheaper option after two years.
Finally, iTranslate gets far better reviews in the app stores than the MUAMA Enence’s app. Overall, the evidence points to phone-based options providing a better experience than the Enence.
41 CHF customs had to be paid
The value "15 USD" as declared on the packet by the company was not accepted by customs authority. Thus 41 CHF (according to the bill) for customs and expenses were imposed on our account.
The tool is not very helpful and much too expensive.
Bottom Line: No, I would not recommend this to a friend