NatureFresh Bag Reviews - Does It Work?

NatureFresh Bag

Overall Rating

1.7

35 Customer Reviews

Summary

NatureFresh Bags are made from stitched linen and filled with activated bamboo charcoal, allegedly deliver fresher air almost anywhere by trapping odors and other particulates. Learn what customers are saying about this product.

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Customer Reviews

1.7 Stars out of 35 Reviews
5 Star:17% 4 Star:0% 3 Star:2% 2 Star:0% 1 Star:80%
20% Recommend This Product
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Posted on Aug 20, 2019

Non delivery of order

By Ruth M., Alberta, Canada, Verified Reviewer

I ordered the basic order of NatureFresh 10 days ago and have not received it. Even though the company gives you a tracking number there is actually no way to track it that I can see. After reading some of the reviews I am now wondering if this company is just a scam. Guess my $58.92 CND is gone.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 51 People Have Voted

Posted on Aug 29, 2019

Scam

By Judy F., Oakland, MD, Verified Reviewer

Placed order on July 28th, have called five times and get the same story. Have tracking number but has never been sent out. Customer service is rude and actually hung up on me. And they don't send emails or updates on your order. Will be calling for a refund, wish me luck.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 55 People Have Voted

Posted on Sep 5, 2019

Very negative place

By Denise l., Salt Lake City, UT, Verified Reviewer

Ordered 5 and received them in a timely matter. Tried them (of course), DID NOT WORK as promised. Paid $11.00 to ship them back. Good thing I chose to use priority mail. That is the way I knew that they were delivered. Have not heard from them at all. After reading several reviews on this subject I now see I am not alone!

Very inconsiderate way to run a business. Horrible way to treat your consumers.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 71 People Have Voted

Posted on Sep 7, 2019

Disappointing!

By Meri C., Georgia, Verified Reviewer

When I ordered the NatureFresh product, I was looking forward to having clean, unscented air in my home. I am a realtor and am very much aware of musty, or other unpleasant odors, and am always looking for practical suggestions for sellers who are marketing their homes. I ordered the buy 8, get 12 free. My home is only 1000 square feet and is built on a slab so no crawlspace odor, just the usual sometimes stuffy or whatever household odors. I placed all 4 bags each in the five rooms. No difference whatsoever in the air quality or odors. I have taken the bags out to be sunned and no difference. I then took 4 bags to my separate office building which is not regularly heated or cooled. No difference. I feel like I just wasted $180.88 for absolutely nothing.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 80 People Have Voted

Posted on Oct 11, 2019

10 days, no product

By Cindy J., Indiana, Verified Reviewer

They have the worst delivery service, 10 days and still not here, never buying from here again. Maybe your company should consider using FedEx, much faster deliveries. This is BS!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 44 People Have Voted

Posted on Oct 24, 2019

Overpriced bags of charcoal

By Rod F., Twin Falls, ID, Verified Reviewer

Took forever to get them. Absolutely worthless customer service. I imagine it is because all they do is listen to complaints from everyone who buys them until they are ready to attack someone back!

Product is equal to customer service as it is equally horrible and doesn't come close to the expectations one gets from reading their ads. You can duplicate the product by buying some cloth or burlap bags from Amazon or eBay, get a bag of charcoal, crush it up and fill the bags with it. But, don't be surprised that they don't do much to eliminate your problematic odors!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 57 People Have Voted

Posted on Oct 26, 2019

Don't waste your time, or money with this company!

By George C., New York, Verified Reviewer

I purchased 6 of these bags in June of 2018. I started out by using 2 and put them in an area where I had an order problem. After about 3 weeks there was absolutely no improvement in the odor. I packaged up the remaining 4 and returned them (unused) requesting a refund for the returned 4. I also had a tracking number showing they were received. Several months later, I followed up with an email requesting my refund and as of the date of this review, I have not received a response, or a refund from this company. my opinion, stay away from this company. SCAM!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 73 People Have Voted

Posted on Aug 3, 2020

Beware, one big scam!

By Bob S., York, PA, Verified Reviewer

Please do not waste your money. These do not work. I have tried up to 5 in a room that had minimal odor and they couldn't even take care of that. If you insist on trying PLEASE buy a small quantity so you are not out too much money. Better yet, PLEASE take my advice and do not buy. Both my cousin and I ordered. She never got hers and it has been 4 months. When she calls she gets a runaround that they were sent out and to take it up with postal. I sent mine back and get an even bigger runaround. I know I am never getting my money back. I have called 6 times. Just have to make peace with that one. To add insult to injury, they were quite rude when I called. Wish I would have read reviews before purchasing. At least a good lesson was learned. Read reviews before purchasing an item you are not familiarized with!

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Only nice thing was the packaging

Did not work

Did not get my money back when I returned

Helpful Review? 69 People Have Voted

Posted on Sep 30, 2020

POS Customer Service

By Becky I., Frederick, MD, Verified Reviewer

Ordered these back in June and never received. Big scam! Just kept sending tracking info and never received. Wish I could have at least gotten it so I could have seen if they really work.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Never showed up

Helpful Review? 32 People Have Voted

Posted on Dec 1, 2020

Didn't work and didn't honor their warranty

By Catherine S., Norfolk, VA, Verified Reviewer

I saw no difference in the air quality in my home. I asked for a refund and was offered a 60% refund. They said it would cost $8-$18 to ship plus I would be saving the inconvenience of time spent to process and receive my refund, and I could keep the bags. Why would I want to keep them if they didn't work? They didn't wait for my answer, they made the decision and refunded me the 60%. How can they decide what my inconvenience is worth?

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Packaging

Doesn't work

Helpful Review? 31 People Have Voted

Posted on Dec 3, 2020

Pain in the neck

By Heather M., Orlando, FL, Verified Reviewer

I ordered these two months ago and they never came. The company just keeps telling me that FedEx has delivered them. I guess I'll have to see if my credit card can get my money back.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 31 People Have Voted
Showing 23-33 of 35

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