About Neogyn Cream

By HighYa Staff

If you suffer from vulvar pain, redness, burning, or sexual discomfort, Neogyn Cream claims that it can help relieve feminine discomfort. In fact, the product’s website claims that 90% of women improved their lives with Neogyn Cream.

But is Neogyn Cream really a legitimate solution to vulvar pain and feminine discomfort? Let’s apply the facts and see what they have to say.

Neogyn Cream Details

According to the Neogyn website, a woman’s vulva is hormone-dependent tissue, which means that it can become thin and dry after menopause due to the extreme changes in hormone levels. However, by including a proprietary formula of proteins discovered after years of research, Neogyn Cream claims to rejuvenate, nourish, and thicken the fragile skin that many post-menopausal women experience. In fact, Neogyn Cream claims to be the first non-medicated, hormone-free cream that relieves feminine vulvar discomfort.

With this in mind, Neogyn Cream claims to provide the following benefits:

  • Treats soreness, dryness, and burning
  • Relieves sexual discomfort
  • Soothes irritation and redness

Neogyn Cream is claimed to have been created in conjunction with leading gynecologists and Swiss scientists, and to be clinically proven to be safe and effective. Neogyn Cream also claims to be suitable for women of all ages, and to be estrogen, paraben, fragrance, and color-free

Neogyn Cream Pricing & Refund Policy

According to the product’s website, Neogyn Cream pricing is fairly confusing, and here’s why:

On the Ordering page, the Offer Details state that you’ll be billed three monthly payments of $39.99, plus $6.95 shipping and handling (total of $126.92). However, the Terms and Conditions page states that you’ll only be billed two monthly payments of $39.99, plus $6.95 S&H (total of $86.93). Unfortunately, there isn’t a total listed on the Ordering page, so we’re unsure what you’ll actually be billed.

After placing your order, you’ll automatically be enrolled in Neogyn’s autoship program, which means that you’ll continue receiving a 90-day supply every three months and your credit card will be billed $126.92 each time. Again, as we mentioned above, the Terms and Conditions page indicates that you’ll be sent a fresh supply every 2 months instead of 3.

Along with your first order you’ll also receive a free 7.5ml tube of Neogyn Cream, a Neogyn Guidebook, as well as Dr. Susan Kellogg’s book “7 Secrets to Enjoying Intimacy After Menopause.”

Neogyn Cream comes with a 30-day money back guarantee, less shipping and handling charges. In order to verify how much you’ll be charged or to initiate the refund process, you’ll need to contact customer service at 800-963-6496.

Note: If you’d like to avoid the autoship program altogether, as well as receive a lower price, Neogyn Cream is also available through Amazon.com.

What Do Other Consumers Have to Say About Neogyn Cream?

As a company, Neogyn appears to have two listings with the Better Business Bureau; one in Troy, MI with an A- rating, and another in Greensboro, GA with a C+ rating. Unfortunately, the Neogyn website does not provide an address on their Contact page, so we were unable to verify which is correct. Between these two listings however, the most common complaints appear to reference difficulty processing a refund and problems with the autoship program.

Outside of the BBB, online customer reviews appear to be mixed, with the most common complaints citing high price, and failure to completely alleviate pain and redness (in some instances, several customers complained that it actually made the pain and redness worse).

What’s the Bottom Line About Neogyn Cream?

Now that you know a little more about Neogyn Cream, should you purchase it, and will it help relieve your vulvar discomfort? Perhaps, but keep the following in mind:

First, the product’s website claims that 90% of women improved their lives with Neogyn Cream, and that it is clinically proven to be safe and effective. However, although these studies aren’t available for review, you should keep in mind that at least one was a self-reported study that only referenced redness reduction, not any of the other claimed benefits.

Second, the Neogyn website does not list any of the Cream’s ingredients, which is disconcerting considering that you’ll be applying it to the most sensitive area of your body. However, we did locate one customer review during our research claiming that the primary ingredients are water and octyldodecanol, while the proprietary ingredient “derived from cells” is cutaneous lysate.

Next, as we mentioned in the Pricing section, what you’ll actually be charged is quite confusing. However, you may be able to avoid this confusion by contacting the company directly, or by purchasing Neogyn Cream through a third-party retailer such as Amazon.com.

Finally, with the most common complaints citing high price and failure to work, keep in mind that there may be many similar OTC creams available at your local pharmacy for a much lower price.

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Read Neogyn Cream Customer Reviews and Complaints

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Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  1
Bottom Line: 0% would recommend it to a friend
  • 15 out 16 people found this review helpful

    Neogyn Vulvar Soothing Cream - Ingredients listing

    • S. Ontario, Canada,
    • Jul 1, 2015

    Please note I have not used this product so the one star rating is only because I was forced to provide some kind of rating in order for my comments to be posted here. Was researching this product for personal use but discovered I cannot use it anyway - it has wheat germ oil in it and I am very sensitive to gluten in any form be it ingested or used topically. I also dislike some of the other ingredients as well (for instance: BHT aka butylated hydroxytoluene is banned in Europe due to it's potential as a carcinogen). Anyway, for those interested, I found the ingredients for this product listed in this excerpt at: http://www.skinstore.com/p-18098-neogyn-vulvar-soothing-cream.aspx

    "Ingredients for Neogyn Vulvar Soothing Cream:

    Water (Aqua), Octyldodecanol, Decyl Oleate, Glyceryl Stearate, Propanediol, Glycerin, Stearic Acid, Wheat Germ Oil (Triticum Vulgare), Ceteareth-20, Cetyl Alcohol, Borage Seed Oil (Borago Officinalis), Dimethicone, Glycosphingolipids, Cutaneous Lysate, Myreth-3 Myristate, Ceteareth-12, Tocopheryl Acetate, Cetearyl Alcohol, Cetyl Palmitate, Carbomer, Triethanolamine, BHT, Disodium EDTA, Phenoxyethanol, Caprylyl Glycol."

    Hope the above info proves helpful to someone.


    Bottom Line: No, I would not recommend this to a friend

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