Read 38 NeuroGum Customer Reviews and Complaints (Page 4)

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Average Customer Rating: 4.5
Rating Snapshot:
5 star: 33 4 star: 0 3 star: 0 2 star: 1 1 star:  4
Bottom Line: 87% would recommend it to a friend
Showing 34-38 of 38
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  • 3 out 4 people found this review helpful

    Best nootropic gum I've chewed

    • New York, NY,
    • May 15, 2017
    • Verified Reviewer

    I've tried all the nootro/energy gums on the market. It is easily the best tasting and strongest. I use military energy gum if I'm in a pinch, but this is my day-to-day ride or die. Subscribing makes this way more affordable, too.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 4 people found this review helpful

    Great customer service and the product delivers!

    • Los Angeles, CA,
    • Apr 27, 2017
    • Verified Reviewer

    NeuroGum probably took the two previous reviews to heart and upped their customer service game. I had an amazing experience with their customer support team! I experience allergies with certain gums and wanted to confirm a few ingredients, and I received a response in less than 24 hours.

    I purchased the pack of gum about a week ago, and it's helped with long drives, studying, and mid-day pick-me-ups without jitters. The energy boost is subtle and long-lasting. Doesn't hurt that the packaging is absolutely amazing as well!

    The taste is actually pretty good. Compared to other caffeinated products, this gum is my favorite.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    Replaced my afternoon coffee

    • San Francisco, CA,
    • Apr 20, 2017
    • Verified Reviewer

    During college, I drank a can of RedBull or Monster almost every day on top of my morning coffee. After years of it I knew that it wasn't healthy, and after looking at reddit for alternative energy products, I saw NeuroGum and decided to give it a try. I subscribe monthly, and it literally is something I use every day and part of my daily routine. It is healthy, has zero sugar (not the best-tasting gum but seriously works), and another bonus is that my teeth are whiter!

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 6 people found this review helpful

    Their customer service is a train wreck.

    • Lindenhurst, NY,
    • Apr 19, 2017
    • Verified Reviewer

    First of all, they have a customer service number that always goes right to voicemail during business hours. My order took twice as long to ship because of "an issue with the shipping address." After emailing customer service, they were able to send out my order and provide me with a tracking number that showed me the package information was ready but no package was received by USPS for another several days. After contacting customer service again, the package was finally sent out and is on its way.

    Two weeks after placing my order I finally opened a box containing only half of my order. Several emails later I keep getting the same confused and oblivious responses from a different person each time. It definitely doesn't feel like a "smart" decision to try out this product.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 12 people found this review helpful

    Bad customer service

    17 days ago I ordered NeuroGum, and I still have not received it. I did not get a shipping date or a tracking number. I have emailed them seven times and have not received an answer. Beware. I did not receive an order number.

    Bottom Line: No, I would not recommend this to a friend

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Showing 34-38 of 38

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