After just a few brews (with filtered water), the "clean" light came back on. I used a descaling agent as indicated and the light went off. At this point, I clean the machine and the next pot you brew it goes back on. Neither white vinegar nor descaling solution have any effects.
Stops brewing a full pot. It won't brew hot coffee and now is only brewing a couple of ounces at a time, no matter what setting. My machine is broken after just six months of use. I purchased from Amazon and even bought a 4-year plan. Asurion Kitchen Protection Plan won't do anything because it's still under manufacturer warranty.
I called their customer service and these guys were willing to send me a new station, not including the loose parts. However, I have to pay only $20 for shipping! How gracious of you. I don't think so. The shipping is on the company that is consistently selling faulty products. Ridiculous to pay over $170 for a piece of JUNK. This is a HUGE issue with these coffee pots.
My conclusion: Do yourself a favor and deal with a company with some quality standards and some reputation. These people are crooks.
That’s all that it is, it's a piece of JUNK. Save your money. Just buy a $20 coffee maker that has a 2-year warranty and works every day for at least 2 years.
BEFORE you buy, go to the Ninja Bar Facebook page and read the comments under each one of their posts. I wish I would have done that first before I wasted my money.
Bottom Line: No, I would not recommend this to a friend