Read 97 Ninja Coffee Bar Customer Reviews and Complaints (Page 3)

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Average Consumer Rating: 2.1
Rating Snapshot:
5 star: 21 4 star: 3 3 star: 1 2 star: 9 1 star:  63
Bottom Line: 27% would recommend it to a friend
Showing 23-33 of 97
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  • 5 out 5 people found this review helpful

    Waste of money and time

    I got this for my wife for Christmas from BestBuy. Coffee is very good when you can get it to work.

    Within one month the "clean" light came on and stayed on. I cleaned with vinegar/water per instructions, and there was no change. I ran the extended clean cycle with water/vinegar, and there was no change. I bought coffee maker cleaner and ran the clean cycle again, and there was no change. I ran the extended clean cycle with coffee maker cleaner 4 times and there was no change. The clean light stays on and now it won't brew more than 1-2 ounces and then starts beeping and flashing for cleaning.

    In short, this thing is junk. BestBuy won't exchange or refund on February 17th, and Ninja/Shark requires prepaid shipping and return shipping EVEN UNDER WARRANTY. Neither the retailer or the manufacturer stands behind the piece-of-crap coffee maker. DON'T BUY and advise others of the same.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Ninja Coffee Bar CF091

    • Jacksonville, FL,
    • Feb 12, 2018
    • Verified Reviewer

    Worst coffee maker ever. It had started out great, but then after a month, it will not brew a cup or full pot of coffee. My wife is going to take it back, and hopefully, we can get a refund. We do not want another one. I wish we would have reviewed this coffee pot before we bought it.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Crap!

    I didn't have this machine very long when it started giving me trouble. The buttons get to where they won't work. It leaks water from the bottom of the coffee maker. I contacted the company when we first started having issues and they would NOT replace it. Even though when we registered it, we were told there was a lifetime warranty.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Despicable customer service

    The cleaning light is broken and will not go out or on, and it's literally a month old. We use only reverse osmosis water in it, so there shouldn't be any issues with calcium or likewise.

    I called Ninja and was told, "if I can't live with it, then they could send me another motor for $19.99 to cover shipping." What kind of sham company charges you to ship their warrantied products out?

    I would advise anyone who's going to buy this to verify what I'm saying before you make the purchase. This is pitiful and a scam, and I'll also be filing a complaint with the FTC. I am going back to Keurig and fill the landfills with plastic I guess. At least they stand behind their products. I should have known better than to purchase something "Shark" or "Ninja." Pretty much the ghetto of products.

    Bottom Line: No, I would not recommend this to a friend

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    Comments (1)
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    • Feb 19, 2018

      Tami Leintz Bellender

      I am having the same problem. I just spent $19.99 on this scam to ship the motor. These companies are scammers, just like a callers say "you won $1000." I wish they can stop them.

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  • 5 out 5 people found this review helpful

    God awful!

    • Alberta, Canada,
    • Feb 5, 2018
    • Verified Reviewer

    This pricey system would not brew a single cup of coffee from day one. Instead of coffee, all I got were the very annoying beeps letting me know the swing basket was not properly in place. After only three weeks of having this machine (and not having one single cup brewed), it also stopped brewing the half carafe without me having to stop and start the brew cycle three times! And the beeping ramped up.

    Luckily I purchased this monstrosity from London Drugs and their return policy is fabulous. They did ask if I wanted to try another but when I told them "not in a million years," my $200 was refunded without question.

    Do not waste your money!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Worst coffee

    • New Castle, PA,
    • Jan 26, 2018
    • Verified Reviewer

    This is the worst coffee machine I have owned. I clean it, and the coffee is still terrible. I use filtered water. I have to go back to my Keurig or Bunn coffee machine. I must have gone thru 10 different brands of coffee and coffee creamer, and it doesn't make a full pot or single coffee cup.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    It works great in the beginning

    For the first eight to nine months it worked great. Including the cleaning. Then I went through hours of trying to get the "clean" button to shut off. Finally, it was done.

    Now just a few weeks after warranty expired it will not make a full cup of coffee. No support of what to do. I do love the iced coffee feature. It's a great product but not worth the $150. Maybe in the $25 range, aka "throw away stuff." I have the Model: CF110.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Clean light never goes off - Ninja doesn't stand by product.

    • Indianapolis, IN,
    • Jan 2, 2018
    • Verified Reviewer

    The "clean" light is on every other brew. I called Ninja and they offered replacement part, which they sent, but I had to pay $23 in shipping and handling. Two months later, the same issue. The "clean" light is continuously on. I called back customer service who told me that if the coffee brews, their "engineers" advise that the product works. I told them it doesn't work if the "clean" light comes on every brew cycle.

    Now it has happened with the original and replacement, and Ninja refuses to refund it. All they will do is send a replacement part for a huge shipping charge, which if you pay for more than one shipping, you may as well get another coffee maker that works, which I will be doing. I will never buy another Ninja or Shark product.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    Won't brew a full pot

    • Corning, NY,
    • Dec 28, 2017
    • Verified Reviewer

    We got our Ninja Coffee Bar #CF080CC0 for Christmas yesterday, and I haven't gotten a full pot of coffee brewed on the "Classic" setting yet. When the water is run through alone, the level in the pot is fine. When you use four scoops of medium ground coffee and a full reservoir of water, the level is two inches down from the neck of the pot. It only nets four mugs per pot. On the single serve setting, it only brews half a mug full. Maybe we should use a coffee cup instead of a mug, which is twice its size.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Ninja Coffee Bar

    I bought this machine with the expectation that the coffee would be fabulous and, it was, for 13 months (one month post warranty). Then, despite many, many hours spent cleaning and descaling the unit, it would not brew more than 1/4 of a cup at a time, despite it being set to brew a full carafe, so we had to stay there, constantly pushing the brew button to get a full carafe of coffee each morning.

    While researching how to combat this problem online, I found that we were not alone; this is a common complaint among Ninja Coffee Bar buyers. It does not appear that Ninja has taken responsibility or offered a solution to the problem (I never called them).

    Can I recommend this coffeemaker? Yes, if you have an extra $200+ to spend on a coffeemaker that may, or may not, work for a year.

    Personally, I'm currently going back to the regular old, every day, coffeemaker and just splurge on a specialty coffee every now and then; it will be a lot less expensive.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Continuously have to clean this machine!

    • Wheatfield, IN,
    • Nov 15, 2017
    • Verified Reviewer

    I had this product about a year, and the clean light continues to come on. I cleaned it, advanced cleaned and it continues to have the problem! I called customer service and have to pay to send it in! Do not buy this machine; it has a history of this problem!

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-33 of 97

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