Read 101 Ninja Coffee Bar Customer Reviews and Complaints (Page 3)

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Average Consumer Rating: 2.1
Rating Snapshot:
5 star: 22 4 star: 3 3 star: 1 2 star: 9 1 star:  66
Bottom Line: 27% would recommend it to a friend
Showing 23-33 of 101
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  • 7 out 7 people found this review helpful

    Faulty

    • Hampton, United Kingdom,
    • Mar 9, 2018
    • Verified Reviewer

    As others have said, the ‘clean’ light keeps coming on despite proper clean and will not make a full brew.

    Total rubbish, buy at your own risk. It works for a few days then the fault that you can’t dismiss catches everyone out.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Scam that needs a class action suit filed.

    • Richland, WA,
    • Mar 5, 2018
    • Verified Reviewer

    After hesitation for horrible reviews, I purchase the machine anyway. It didn’t work from the beginning but after a phone call (and removing air in the tube), it worked for a couple of weeks...at most. As ALL the reviews, mine wouldn’t brew more than a couple of ounces, and the pot did not need to be cleaned (I used only distilled water). After spending $160.00, I was told by customer service that "I did not know how to operate the system."

    Total scam and I won’t leave this here.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Ninja Coffee Bar biggest flaw

    • Mansfield, OH,
    • Feb 26, 2018
    • Verified Reviewer

    When I first viewed the Ninja Coffee Bar on TV, I was really impressed with the simplicity of making all the coffee drinks and because of the shortcuts and menu, and truthfully I do like it, but there was one thing I didn’t think about until after I bought it. And for that reason alone I would not have purchased if I had known.

    When reading the instructions, they suggested to warm up my coffee cup before placing the cup under the machine. That raised a big red flag, and after brewing a couple cups, I knew what they meant. Yes, the brewed coffee is not hot. It is extremely warm, but not at all hot like you would get from your favorite coffee shop vendor. So what I do is place my brewed coffee from the Ninja into my microwave.

    So I would advise anyone who likes their coffee hot to stay away from this product.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    All the features do not work and you will pay for it

    The Ninja Coffee Bar worked for awhile, but it required complete time-consuming cleaning. Our house consists of 2 adults who drink 1 cup in the morning and use it for guests.

    Not long after buying the Ninja Coffee Bar we started having trouble with the cleaning light coming on and staying on even after we cleaned the pot as directed. Shortly afterward, the panel showing the time no longer worked. We tried using the programmable brew and could not get it to function. Not long after the time would not show; it would always show CLN on the clock.

    We called Ninja, and after trying their suggested method to clean (which we had done numerous times), they sent us a new base unit. We were told to keep our old Thermal carafe, Water Reservoir, and Filter. The "cost of mailing" the new base unit was $19.95.

    We received the new base and the first time we tried to use the programmable feature it would not work. I called Ninja, and they went through the instructions as if I did not know what I was doing as I assured them nothing happened when I pressed the program set. They asked me to try with them on the phone. Guess what? The new unit will not perform one of its main features, and they just feel terrible about it, but for $19.95 they will send me another base unit. I expressed my complete satisfaction for the expensive unit and the extra $20 and now another $20, and he said there was nothing they could do because (wait for it) "They have a set contract with Fed Ex to ship their coffee pots."

    I really love some of Ninja's other products. But, after this coffee pot fiasco, when our other Ninja products grow old or break down, we will NEVER buy another one of their products. Just think about their less than honest enterprise and let them know that at their center, they do not really care about customers or product. Just take them or leave them. I am leaving.

    All the other "well respected" companies do their best to give customer satisfaction and to us, that still means something. Say no to Ninja or continue to add more profit to their coffers. We are going to purchase products that legit companies stand behind and appreciate their customers.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Waste of money and time

    I got this for my wife for Christmas from BestBuy. Coffee is very good when you can get it to work.

    Within one month the "clean" light came on and stayed on. I cleaned with vinegar/water per instructions, and there was no change. I ran the extended clean cycle with water/vinegar, and there was no change. I bought coffee maker cleaner and ran the clean cycle again, and there was no change. I ran the extended clean cycle with coffee maker cleaner 4 times and there was no change. The clean light stays on and now it won't brew more than 1-2 ounces and then starts beeping and flashing for cleaning.

    In short, this thing is junk. BestBuy won't exchange or refund on February 17th, and Ninja/Shark requires prepaid shipping and return shipping EVEN UNDER WARRANTY. Neither the retailer or the manufacturer stands behind the piece-of-crap coffee maker. DON'T BUY and advise others of the same.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Ninja Coffee Bar CF091

    • Jacksonville, FL,
    • Feb 12, 2018
    • Verified Reviewer

    Worst coffee maker ever. It had started out great, but then after a month, it will not brew a cup or full pot of coffee. My wife is going to take it back, and hopefully, we can get a refund. We do not want another one. I wish we would have reviewed this coffee pot before we bought it.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Crap!

    I didn't have this machine very long when it started giving me trouble. The buttons get to where they won't work. It leaks water from the bottom of the coffee maker. I contacted the company when we first started having issues and they would NOT replace it. Even though when we registered it, we were told there was a lifetime warranty.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Despicable customer service

    The cleaning light is broken and will not go out or on, and it's literally a month old. We use only reverse osmosis water in it, so there shouldn't be any issues with calcium or likewise.

    I called Ninja and was told, "if I can't live with it, then they could send me another motor for $19.99 to cover shipping." What kind of sham company charges you to ship their warrantied products out?

    I would advise anyone who's going to buy this to verify what I'm saying before you make the purchase. This is pitiful and a scam, and I'll also be filing a complaint with the FTC. I am going back to Keurig and fill the landfills with plastic I guess. At least they stand behind their products. I should have known better than to purchase something "Shark" or "Ninja." Pretty much the ghetto of products.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    God awful!

    • Alberta, Canada,
    • Feb 5, 2018
    • Verified Reviewer

    This pricey system would not brew a single cup of coffee from day one. Instead of coffee, all I got were the very annoying beeps letting me know the swing basket was not properly in place. After only three weeks of having this machine (and not having one single cup brewed), it also stopped brewing the half carafe without me having to stop and start the brew cycle three times! And the beeping ramped up.

    Luckily I purchased this monstrosity from London Drugs and their return policy is fabulous. They did ask if I wanted to try another but when I told them "not in a million years," my $200 was refunded without question.

    Do not waste your money!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Worst coffee

    • New Castle, PA,
    • Jan 26, 2018
    • Verified Reviewer

    This is the worst coffee machine I have owned. I clean it, and the coffee is still terrible. I use filtered water. I have to go back to my Keurig or Bunn coffee machine. I must have gone thru 10 different brands of coffee and coffee creamer, and it doesn't make a full pot or single coffee cup.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    It works great in the beginning

    For the first eight to nine months it worked great. Including the cleaning. Then I went through hours of trying to get the "clean" button to shut off. Finally, it was done.

    Now just a few weeks after warranty expired it will not make a full cup of coffee. No support of what to do. I do love the iced coffee feature. It's a great product but not worth the $150. Maybe in the $25 range, aka "throw away stuff." I have the Model: CF110.

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-33 of 101

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