Noom Diet Reviews

This app, which started with a free month, was total garbage. The specialist response time was terrible, it the content was useless, I don’t even know if it's actual coaches or a bot. To make things worse after I canceled my account and deleted the app, they charged me for months, and when I contacted the company about it, they were not helpful, and I had to had to have my bank process it as a disputed charge. Don't sign up for this service, it's a scam!

Bottom Line: No, I would not recommend this to a friend

This company is not upfront with its charges. It is supposed to be a 14-day trial, which is not made clear when joining. This was taken from my PayPal after only a week. Contact with your coach needs to be initiated by you; when I didn’t message her, there was no reminder or motivational message from her.

Regarding course content and value for money, I think it is very expensive, you wouldn’t pay this much to join a gym. And most of the recipes and other information on nutrition can be found on the internet. They have no refund policy after 14 days. However, they did make an exception in my case.

Bottom Line: No, I would not recommend this to a friend

This is either a scam or the worst customer service in the history of the world. I signed up on July 4th, and immediately canceled on July 4th based on having to use an app on a smartphone, received confirmation of my cancellation on July 4th. Was assured "Your account won't be charged" but the money was already taken out of my PayPal account.

I contacted their email support and received a reply on July 6th that they had received my message and not to contact them again so as not to slow down replying to my initial inquiry asking for a refund/reimbursement. It is now two weeks later, and I have not heard anything. I, of course, can not use the Noom app to contact them because I had canceled. The three phone numbers I tried do not allow you to leave a message and tell you to install the app and cancel that way; no other way to contact via email or phone. Time to lodge a complaint with the Better Business Bureau.

Bottom Line: No, I would not recommend this to a friend

This is not at all personalized and too few calories per day. It would not work for most people long term. You can do much better with Weight Watchers online or a low carb plan. I would not recommend this at all. I'm disappointed, and it's a waste of time.

Bottom Line: No, I would not recommend this to a friend

Noom is terrible. I joined for the free trial and was charged $129 because I was a day late to cancel and was not able to be refunded.

The psychology part of it was interesting and inspiring at first, but just became repetitive and boring. Group coaches post random messages throughout the week but don't really start the conversation as they are meant to. Personal goal coaches seem to have scripted questions and responses that are not even worth responding to.

The only positive thing I have to say about the app is that the recipes aren't bad, but they are not anything unique from what can be found with a google search. The rest of the app, like the food logging, weight graphs, step counter, etc. is the same you can get from other free apps.

Do NOT waste your money, and make sure you cancel your free trial on time!

Bottom Line: No, I would not recommend this to a friend

Initially, the advertisement for this appears on your Facebook page. They advertise use of the app for one dollar. But really it is a trial that takes place for 14 days. After those 14 days, they charge your credit card $100. If you asked to cancel, they will refuse to refund your money. The app itself is not very easy to use. If you receive this advertisement, delete immediately! It is a scam!

Bottom Line: No, I would not recommend this to a friend

I hated the app and tried to cancel but ended up having to pay. Then months later, they took another $129 from PayPal. I am disputing with PayPal but looks like I need to dispute with my bank, too! Urgh!

Bottom Line: No, I would not recommend this to a friend

If you sign up for the free trial and ask them to cancel it, they won't. They'll ignore you so you're charged $129, then you have to submit a complaint through the BBB. During the free trial, it was fine but there are free apps that will basically do the same thing and let you track your food intake.

Bottom Line: No, I would not recommend this to a friend

Do not sign up for this if you have an old type mobile that is just a phone or a PC that does not support apps. The only way I can cancel is if you get on the app, and I can't. Having to get hold of my card company instead. They are really bad at communication too.

''If you decide Noom is right for you, on 2018-08-14 you will be charged one payment of £79 for your 2 month Noom membership (£39.50/month).

Noom will automatically charge your card £79 every 2 months so you don't lose access to your account. No refunds or credits for partial months. To cancel, simply let your coach know."

BUT what if you can't!

Bottom Line: No, I would not recommend this to a friend

This is a big scam. I lost 116 euro (1200 Swedish Krones), and no answers from support, no payback, no explanation for how long time I paid. Ripoff! There are a lot of free apps out there, but I fell for the ads. So stupid.

Bottom Line: No, I would not recommend this to a friend

After offering the 15-day trial at $1 US, Noom just deducted $129 US from my PayPal account without any confirmation or authorization. I didn't even make use of their trial subscription. Worst experience!

I immediately deleted the app from my mobile.

Bottom Line: No, I would not recommend this to a friend