Read 14 Nova Derm Eye Cream Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  14
Bottom Line: 0% would recommend it to a friend
Showing 12-14 of 14
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  • 10 out 12 people found this review helpful

    Worst Customer Service - Scam to get your money

    • South Carolina,
    • Dec 23, 2015
    • Verified Reviewer

    I received this product in the mail in a box with nothing else, no instructions, etc. I was actually surprised that it came the way it did. Very unprofessional. We tried it for a couple of weeks and didn't see any difference than what we are currently using. When I ordered the product online, I specifically made sure I read the instructions and I didn't see that I would be charged $99.01 for another supply. When I called the company to dispute it and try to get a refund or try to send the product back, the lady who proclaimed this is her company, was the rudest, most unprofessional person I have ever experienced on the phone. It is a scam, don't do it. Plus my husband and I both saw no change in our skin around our eyes.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 9 people found this review helpful

    Useless products and a scam that auto-enrolls you for refiles without full CLEAR disclosure.

    • South Carolina,
    • Oct 28, 2015

    They do not make it clear that the 30 day free trial is NOT free. Basically, if you do not return within 18 days they charge almost almost $80 and then a month later another $80. By the time you realize what's going on and call, they tell you to ship the second "order" back (at your own costs) and there will be a restocking fee to return the product.

    This scheme needs to be reported to the BBB and the FTC for investigation.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 11 people found this review helpful

    Scam

    • Indianapolis, IN,
    • Oct 3, 2015

    Do not fall for the trial offer on Nova Derm. They add on Finesse face serum without permission. Called to cancel Nova Derm after using the product for three days due to an allergic reaction. I was billed 89.94 and 89.53 and was told I never called. Though I have proof via cell phone records. Their customer service is beyond rude and disrespectful. They laugh and tell you to read the fine print and DO NOT listen. I contacted my banks fraud department and will be filling a complaint with the Better Business Bureau.

    Bottom Line: No, I would not recommend this to a friend

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Showing 12-14 of 14

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