Off The Record Reviews

Off The Record was an easy, affordable way to get help with reducing the potential consequences of a ticket. The attorney was able to help get the ticket reduced from a possible 6-point violation down to a 0-point violation.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

It only took a few minutes to use the services, and then I totally forgot about my case until they notified me that the case had been dismissed. Totally worth the $100.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Very easy online process and responsive legal representative took care of all aspects of challenging my speeding ticket. Ultimately it was dismissed.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Had my doubts if this was real or not, but dicided to risk it, and I'm glad I did.

I got a speeding ticket, 20 over, and I thought I'll just pay it. It's the easiest. But I just thought people really make a big deal over speeding tickets, I know my insurance is going to go up and it's already high since I have an SR-22 on top of it. So I went online and came across this Off The Record page, read up on it, and I decided to use it. If I win, good, since I had already decided to pay the ticket, and if I lose, I'll get my money back anyway to pay the ticket. So it's a win win with this. The Off The Record app set me up with a lawyer, I got emails of my court date and got an email of the outcome. And I was happy I was glad I used Off The Record.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

This is the second time this service has pulled through for me. Cannot recommend it enough. I will never pay a ticket I contest without utilizing Off The Record.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Off The Record is definitely an app I would recommend. This helped me avoid the unwanted increase of insurance, point on my record and all. If you’re ever looking to get a ticket dismissed I think there’s about a 70-80% chance you will win with them on your team.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Terrible service. I’m not one to really write bad reviews, I like to give fair chances and be understanding, especially during a pandemic.

If you have a ticket you can resolve yourself then DO NOT use this service. I was unable to appear in court due to my own personal issues. The lawyer didn’t get me off more than I could’ve gotten myself off and that was fine, that wasn’t the real issue.

There was an error made on my ticket, the amount was lowered to $262 but when I tried to schedule payment the amount was $761. The service clerk explained to me that there needs to be a correction made and the representative needed to settle it and file a motion.

Mind you this was back in May 2020, I’m usually very early when it comes to my payment and the final amount wasn’t due till September. ALL through July, August, and September I kept emailing the lawyer to PLEASE hurry and get this done so I can pay it off. Each time he reassured me he’d get it done and each time it NEVER got done. He even told me that I was the one that had make the correction even though I have literally no specific details of the case result! I ended up having to pay out $761 which is the full amount of the ticket as if no one fought it.

He assured me the motion was filed right before the due date which was 9/23. I end up having to communicate with their HR rep and she basically told me the motion wasn’t filed until the week I spoke to her, which was a week after the due date!

She conveys her sympathy and explains that this is in no way my fault and tells me that she will give me weekly updates on the status of the motion.

It is December 14th today and I have no clue what is going on in my case nor will I know moving forward. I am now almost at a $1k loss JUST because I trusted this service.

If I could show you the back and forth emails of how terrible they communicated and how patient I was with them, you’d think I was too easy on them.

This is ridiculous and now no one is responding to me in regards to my money.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

My speeding ticket with 3 points was reduced to 0 points and one-time court appearance only. The lawyer is professional and very responsive since I filed my case until it was closed in the court.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

All of the tickets were dismissed. I knew what was going on at all times. I was never worried about missing anything. The entire process was done online and so easy. I would never go anywhere else. I love Attorney Arthur Kamali, please give him a raise!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

I had a state trooper write up for 3 offenses for a simple speeding incident. I have a company legal plan as an employee benefit, but every lawyer I contacted either did not return my calls, or the one I spoke with gave me some generic advice to appeal and hope for the best. So, with the court date approaching, I gave OTR a shot since they were essentially guaranteeing that they would refund the cost if the ticket wasn't reduced.

I was impressed on the first day. I signed up and within an hour a local attorney reached out to me. And, unlike my fears, the attorney was relatively senior - this was not her first rodeo, so to speak. Several emails later and a phone call and I'm hopeful. At the very least I felt that the contracted attorney was engaged and really cared about the case.

Due to Covid we attended a Zoom court hearing and when we logged in the judge said two things:

1. You have a great attorney, and

2. All charges are dismissed.

I am still in shock. We were looking at 3 violations on the ticket and potentially 6 points! I'm not entirely sure how it happened, but it seems that the attorney raised an issue with the state police not being properly prepared with the required documentation for the court and the judge was forced to dismiss.

Best, best money ever spent.

And, again, I have a paid "legal services" plan and I couldn't even get one of those attorneys to return my call.

Fantastic.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Works well in matching you with a good attorney but could have more data, especially on pricing of the lawyer on the site, or provide estimates on how much it would cost in total.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

It’s a must if you would like to fight your ticket.

Connects you with a local lawyer and saves you the hassles of keeping up with the court date, etc.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

The service was a lot cheaper than my friends have paid when seeking out a representation in person. My violation was reduced and I’m very pleased with the results.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My attorney, Alexander von Kiel, is amazing and extremely helpful. He took care of everything for me and made the process so easy.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Excellent work. My lawyer Alex von Kiel was able to handle my situation with my ticket, excellent service. Also didn't even have to show up in court. Excellent lawyer, excellent communication with my lawyer. The website has given me one of the best lawyers for my ticket.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Super easy to submit tickets. Simply scan your summons or ticket and the rest is taken care of. You’ll get a court date and before you know it the ticket is history. Highly recommended.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Love OTR. Great service, excellent communication. Lawyers assigned to cases know how to get the right result for you. Robert Chapnick saved me lots of points and money. Highly recommend OTR and Robert Chapnick!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

They helped me to connect with an attorney that helped me handle the ticket. My attorney was very helpful during the entire process and was able to get all the points associated with the ticket removed. My insurance rates will not be raised. Thanks.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Simply downloaded the app, took a picture of my citation, and sent in a brief description of my incident. That's it, they had my speeding ticket reduced to a non-moving violation and I did everything from my phone.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I was pulled over in August 2019 for excessive speed and an illegal lane change, and there was no way I was going to fight this, so I contacted Off The Record and on September 14, 2020, my attorney from California Traffic Defenders informed me that my ticket was completely dismissed.

What a feeling! Thanks Off the Record.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Years ago I used a different, way more expensive (about 4-5 times as much) service, and that attorney was not as successful. This service had my ticket dismissed altogether! Yay!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Off The Record was extremely easy to use and trustworthy. All I had to do was send in a picture of my ticket and they paired me with a great attorney to help get my ticket off my record. The service was inexpensive and they made it really easy to communicate with my attorney.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I had a great experience with them, they acted really professionally and dealt with my case as it needed, I got a good result. I recommend them.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

They handled everything for me every step of the way, kept me informed every step of the way, and were priced extremely reasonably for the service they provided. Saved money on fine and with insurance.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Kept me updated and got me out of my ticket. It was dismissed, thank you. They were very patient with me, especially during this pandemic. Number one ticket service. Thank you, appreciate it.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I got my ticket in Feb, and consulted several lawyers besides Off The Record, and Off The Record was most cost-effective. After I retained the service, they quickly assigned me a lawyer. After that, it was all taken care of by the lawyer. My case was dismissed in August due to the delay caused by the pandemic. Overall it was easy and money well spent.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Do you have a traffic ticket? If yes, choose this service. Signing up was a breeze and my lawyer was great and won my case. It was also really great for picking a lawyer and communicating all in one website. Need more convincing? Well then I ask, do you have a brain? If yes, choose. This. Service.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend