Type the phrase “online mattress” into any search engine, and you’ll quickly find dozens of nearly indistinguishable options. Our detailed investigations can empower you with the information you need to decide which company best meets your needs.
There are a lot of unique factors to consider when buying a mattress online. Instead of sleeping on the wrong choice for the next 8-10 years, these quick and easy guides can help you streamline the process and avoid common pitfalls.
1. It’s all about marketing.
It’s a little-known fact, but most online-only companies manufacture their mattresses through third-party factories, thereby limiting their design options. As a result, it can be difficult to tell any meaningful differences between them.
2. Limited material options.
In fact, there are really only three different materials used by online-only mattress companies: memory and support foam, springs, or gel columns.
3. Focus on your preferences.
Despite a large number of nearly identical companies and the materials they use, you can narrow your options by writing down your top 2-3 must-haves. Is it price? Number of layers? Materials? Trial period? Warranty?
4. What are customers saying?
As always, customer feedback speaks volumes and can help you further differentiate one online mattress company from the next.
5. Don’t ignore online-only value-adds.
Even if you find a similar, but lower-priced, mattress locally, be sure to factor in the value-adds related to purchasing online, such as free shipping and returns, extensive in-home trials, and ease of doing business (no more driving all over town!). Losing these benefits can be expensive.
6. There are still drawbacks.
Despite all the potential benefits of buying online, it’s not all roses. For example, you won’t be able to try before you buy, you won’t be able to negotiate price, you won’t be able to lean on a salesperson for assistance, and these mattresses have a non-negligible carbon footprint. Furthermore, if a new company goes belly-up, your warranty could fly out the window.
7. What to do with your old mattress.
Another thing to consider is that most traditional delivery services will remove your old mattress free of charge, while only a handful of online retailers offer this option (and you’ll generally have to pay extra). On the other hand, if it turns out your new purchase isn’t right, keeping your old mattress as a backup might not be a bad idea.
8. When in doubt, contact the manufacturer.
While you might not have a salesperson standing beside you, it’s still super easy to reach out to different companies and ask about their components, how much experience they have in the industry, and any other questions you may have. Are they friendly? Knowledgeable?
9. Higher price doesn’t always mean better sleep.
Just like shopping for retail mattresses locally, paying more for better materials, quality construction, and eco-friendliness doesn’t mean you’ll experience improved sleep. Choosing a pricier option simply because it costs more is never a wise decision.