159 Consumer Reviews for Optima Tax Relief - Page 3

Average Consumer Rating: 4.1
Rating Snapshot:
5 star: 111 4 star: 15 3 star: 1 2 star: 1 1 star:  31
Bottom Line: 79% would recommend it to a friend
Showing 23-33 of 159
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  • Editor’s Note: It is our understanding that this company has been asking its customers to leave feedback on HighYa. We assure you that each of these reviews has still been subjected to the same verification & vetting process that all submitted reviews go through. Learn More Here
  • 1 out 1 people found this review helpful

    SCAM!

    • Kentucky,
    • Dec 9, 2018
    • Verified Reviewer

    I know that all the good reviews are written by their own people. This company is a scam. We have recordings of conversations in which they are lying to us. Please do not use Optima Tax!

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 20, 2018

      Satisfaction Team, Consumer Asssistance

      Thanks for your feedback. We want to assure you that we strive to provide the highest quality customer service, as well as obtaining the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a specialist, solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

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  • Great staff

    • California,
    • Dec 7, 2018
    • Verified Reviewer

    The staff at Optima is outstanding, they took the time to explain everything that was going on with my tax issue.

    When I received papers from the IRS, I quickly called them and they were there to take my call.

    Bottom Line: Yes, I would recommend this to a friend

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  • Optima Tax Relief.

    • Litchfield, IL,
    • Dec 4, 2018
    • Verified Reviewer

    Optima Tax Relief was very easy to work with; they are courteous, professional and very polite. They gathered all the information needed and did all the paper work needed. They kept me informed during the process to the end. I highly recommend them.

    Bottom Line: Yes, I would recommend this to a friend

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  • Optima Tax Relief

    • Pensacola, FL,
    • Dec 3, 2018
    • Verified Reviewer

    I had a certified letter from the IRS stating we owed approximately $14.5K. I saw an ad on TV about Optima Tax Relief and I contacted them. Optima went to work immediately on my situation. I first was qualified for a non-collectible status and they went to work on an offer to compromise. I was always able to contact my case managers and they always kept me informed.

    Optima Tax Relief got my taxes down from $14.5K to just $100. Optima Tax Relief is the real deal, they dotted every I and crossed every T. There is no way that I could have even attempted this. There are two people that were my case managers that I thank are top notched and they are Adriana Lopez and Paulina Scafidi.

    Bottom Line: Yes, I would recommend this to a friend

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  • Helpful people at Optima Tax Relief

    • Fort Wayne, IN,
    • Dec 3, 2018
    • Verified Reviewer

    Optima Tax Relief is excellent to work with. Every employee was super knowledgeable, professional, and kind. I felt like I was dealing with very intelligent and considerate people who never made me feel incompetent or stupid, but instead, explained every step of the way and answered every question I had with patience and understanding. I would recommend them to anyone having issues with the IRS.

    Bottom Line: Yes, I would recommend this to a friend

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  • Thank you Optima Tax Relief

    • Maryland,
    • Nov 30, 2018
    • Verified Reviewer

    Optima Tax Relief did a great job of helping us through a very difficult time of owing a large amount of taxes due to the IRS. They took time to explain their program with us and explain the steps that we needed to go through. They kept us in constant contact at each step. They were easy to communicate with and always returned calls in a timely manner. They were able to negotiate a much lower tax payment down to a very manageable amount. Thank you Optima Tax!

    Bottom Line: Yes, I would recommend this to a friend

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  • Excellent service

    • Huntsville, AL,
    • Nov 29, 2018
    • Verified Reviewer

    Excellent help. Staff was very friendly and nice. Every question was answered with knowledge of the issue. Everything was handled in a timely manner with resolution. Optima filed my 2018 tax return also and we were very pleased. I would recommend their services highly.

    Bottom Line: Yes, I would recommend this to a friend

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  • Good company

    • Arkansas,
    • Nov 21, 2018
    • Verified Reviewer

    Little pricey. Great communication. They stopped penalties and interest. I broke even with their fees VS penalties and interest. Much easier than dealing with the IRS myself. Lots of paperwork.

    Bottom Line: Yes, I would recommend this to a friend

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  • Great

    • Oregon,
    • Nov 19, 2018
    • Verified Reviewer

    They kept us updated through all the steps and what information was needed, saved us thousands. Returned calls, text, and emails. They also offer help after our tax problems were solved.

    Bottom Line: Yes, I would recommend this to a friend

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  • Solved 5 years worth of tax returns for me!

    • California,
    • Nov 18, 2018
    • Verified Reviewer

    Thanks, Optima Tax Relief, for resolving over 5 years of tax returns for me! Penalties and interest were piling up, but the professionals at Optima stepped in and fixed it with a very favorable settlement that resolved my case. They were very determined to find a resolution to my case. Thanks again! Very appreciative.

    Bottom Line: Yes, I would recommend this to a friend

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  • Relief

    • Statesville, NC,
    • Nov 17, 2018
    • Verified Reviewer

    I called Optima Tax after I got divorced and was told I was responsible for my ex-husband's tax debt. He died a year later, and Optima saved me from having to repay over $50,000. They are kind, caring, and knowledgeable. Thanks Team Optima!

    Bottom Line: Yes, I would recommend this to a friend

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Showing 23-33 of 159

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