• 84 Customer Reviews
  • 6% Recommend This Product
1.2 out of 5
5 star: 1% 4 star: 2% 3 star: 1% 2 star: 5% 1 star: 89%

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  • Orenda has failed to deliver, literally

    • By Jerry Landry,
    • California,
    • Oct 27, 2017
    • Verified Reviewer
    Overall Experience:

    Promising a delivery date in August, it is currently October 25th, and my coffee maker has not yet arrived. It is looking more and more like Orenda is another fraudulent or incompetent start-up since they are unable to even complete a business transaction. They took my money, and after several months have not delivered their product. Please, don't let them take your money too.

    Bottom Line: No, I would not recommend this to a friend


  • How can you rate a product when there is no product?

    • By Bryan,
    • Illinois,
    • Sep 8, 2017
    • Verified Reviewer
    Overall Experience:

    You read that correctly! How can you rate a product when there is no finished product!? They should be rated at zero stars. Stars are for product ratings. Currently, this is just a concept with a company trying to figure out how to navigate the manufacturing process in China which is very difficult. Oh, and at their customers' expense. (They don't tell you this when you make the purchase).

    Ok, so they started out on Kickstarter under another name. If you purchased this way, you know what you were getting into. However, we purchased in July of 2017 with a ship date of August 2017, believing there was a product. It wasn't a Kickstarter environment that we purchased on/in. When asked for a shipping date we received this update link:

    https://www.orendacoffee.com/pages/august-update

    Update, is that what they are selling it as? To me, it reads, "We don't know how to go from prototype to an actually working acceptable unit ready for consumers." We are told it will ship in October. My question is that if it is shipping in October is it being manufactured today? It would have to be drop shipped to meet that date! Yet they are selling another batch slated for December shipping when their August order hasn't even shipped and isn't until October. Did the ORIGINAL version on Kickstarter ever ship? So this is the third sale of this product? I am confused. Does anyone have one? Then they send us is this stupid update. It's stupid because they sell it as an update. They sell it as if they won't accept poor craftsmanship. As if they will only accept the highest standards. Wait Orenda, you mean you are taking orders yet haven't figured out how to make the actual product and did not disclose this to the consumer up front in your “beautiful” advertising? Is this even legal? Had their web page said this I would have never placed the order.

    No matter what good intentions Orenda has, they are R&Ding off the backs of actual customers and not telling them this up front. Their own "updates" clearly show they aren't ready to ship. Companies usually invest their own money into R&D. They get investors to take the chance and give them a percentage for the risk. It appears we have a "beautiful concept" with plenty of money spent on "beautiful advertisement" for a product that has yet to be manufactured and tested successfully.

    Don't believe me? Their August update states, "40 machines ready by the end of August/start of September shipped to early unit testers.” Ready to ship early units to testers! Did you catch that?

    I was hesitant to place my original ad because all the reviews of this product are reviews of the concept! Not the finished product. My scam radar was up, but I took a chance and put it on a card with protection. I ended up getting a refund. It took them several days to issue it. They responded with in hours when I asked about a shipping update.

    Even if the product is phenomenal, this isn’t the way to do business!

    Bottom Line: No, I would not recommend this to a friend


  • Orenda Coffee maker

    • By Hal Lindsay,
    • North Carolina,
    • Aug 30, 2017
    • Verified Reviewer
    Overall Experience:

    HighYa staff wrote about this high-end coffee maker. We ordered it in May 2017, and they promptly charged our credit card. We have asked for shipment updates, and a response always came back as they were working on it. The ship date was suggested to be August.

    So here we are in August, and their current update (https://www.orendacoffee.com/pages/august-update) while extensive and detailed, doesn't indicate when they will work thru their supplier issues in China, at least in my eyes (they end the update with the phrase "until next time" which the might infer another "oh darn" update is likely). In fact, due to the detail of their situation update, it provides me with very little confidence that the entire project/product is legit, as the title of this review suggests, too.

    We have asked for our order to be canceled and our money refunded. I will update this review as to the company's action. I expect them to promptly refund our payment as they claim the first round was sold out, so they can give my space in line to someone else!

    Bottom Line: Yes, I would recommend this to a friend


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