Oura Ring

Oura Ring

Overall Rating

2.1

23 Customer Reviews

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Summary

The Oura ring looks at your sleep levels to give you overall wellness scores to help you monitor your daily health. It has a discrete design and works great in concept, but some customers thought it was too flimsy and featureless for the price.

Pros

  • Classy, discrete ring designs at a variety of price points
  • Simple app, but lots of data
  • Battery should last a week
  • Value of insight increases the longer you wear it

Cons

  • The ring might be easily scratched
  • Not recommended for use at the gym
  • Some customer complaints that it stopped working after a few months
  • Your daily report might negatively impact your mood and stop you from performing your best

Customer Reviews

2.1 Stars out of 23 Reviews
5 Star:17% 4 Star:4% 3 Star:4% 2 Star:17% 1 Star:56%
22% Recommend This Product
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Posted on Sep 20, 2022

Don't buy this ring to track activity!

By Nina S., Netherlands, Verified Reviewer

This is a ring to track your sleep, not more than that!

Very soon after the purchase of my ring, I started contacting the team because the data on my activity is not accurate. This ring does not detect activity, this means you will have to manually add all of your activity in order for the statistics to be accurate (and know the time you've done that activity, which means you will have to always look at the clock when you're about to do something).

The client service team ignores my questions and answers me with some marketing stuff and reasons the activity is not detected. The ring is simply not made for that.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Looks

Sleep data

Doesn't do what it's supposed to do

Client services contact (ignore issue)

Posted on May 30, 2023

Trap!

By Fernanda A., London, United Kindom, Verified Reviewer

Disgraceful company! I used to be a happy customer with Oura and regretfully recommended it to many friends that bought it, and gave one ring as a present even. Oh boy, do I regret it! I had my gen 2 and lost it, bought another one to find out this is not a gadget you can wear and have the benefit anymore; it is now a trap for a monthly bill of a subscription.

I have contacted customer service and they were unhelpful with “ready-made” answers. Finally, they say I did not read the small print (yes, my mistake in trusting a company I had experience with before) and that they are investing in additional resources.

I just want to have my sleep cycle and heart rate, which I think I am entirely owed by buying the ring – I don’t want any interpretation, which I always found not helpful.

When I argued, I was an old customer, I was told I lost the window to purchase 3rd gen (which I did as I had lost mine) and get a lifetime membership! I really felt left aside.

I will not pay for membership, I will not recommend customers, and I hope in the future they change their approach or ultimately will fail as a company.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Used to be good with included sleep data

Now they are charging for the product you paid for, it is a trap and useless without a membership

Posted on May 7, 2017

Activity and sleep data issues

By Bob Rudell, Minnesota, Verified Reviewer

I was a Kickstarter backer of Oura and had high hopes for it. Now that Oura has shut down their forums, there is no place to provide feedback directly to them. The biggest issue with Oura is that the activity intensity is NOT captured accurately; consequently, the Activity and Readiness scores suffer from "garbage in/garbage out."

After a recent firmware update, I pulled my Oura out of the box to see if it had improved its activity monitoring. My data over this two week period with ten intense workouts (averaging one hour on an elliptical with average heart rate of 134 and average max heart rate of 161. I'm a 68-year-old male with a calculated max heart rate of 152) were all recorded as "medium" by Oura.

Walking my dog for 20 minutes was actually rated higher on Oura's activity scale than my elliptical workouts! The Activity and Readiness percent do not appear to bear any correlation to the activities I actually engage in. The Activity percent was actually HIGHER on the four days I did not do my intense workout, and the Readiness percent was unchanged. Go figure. I cannot recommend Oura for anyone whose active workouts are not captured by Oura's accelerometer. It won't capture static activities like bike riding, ellipticals or even yoga. Dog walking it does capture!

Oura fares better on the sleep measures which I compared to the recent sleep data added to Fitbit. Over the same two week period, Oura averaged five hours 35 minutes of sleep and Fitbit averaged 5:42 (I don't need much sleep).

The breakdowns by Deep, REM, Light, and Awake time were another matter. Awake time was pretty equal, averaging 47 minutes with Oura to 45 with Fitbit, and Deep sleep time was not too far off at 26 with Oura, and 46 with Fitbit. The REM and Light sleep times were quite disparate; Oura REM at one hour, 55 minutes average, Fitbit at 1:17, Light sleep time was 3:13 with Oura and 3:39 with Fitbit. So the total REM/Light was pretty close between the two devices at 5:08 Oura and 4:57 with Fitbit. So there is clearly a difference in the algorithms used to track the different sleep categories.

For me, Oura is going back in the box as it simply is a LOUSY activity tracker that gives bad data in its Activity and Readiness measures. And as a Sleep tracker (which was one of the touted features of Oura), it's data is directionally accurate but hard to trust since they don't provide any idea how it is calculated. I will rely on my Fitbit Blaze. It is a cheaper, better activity tracker with sleep data that is similarly directionally accurate.

It's too bad. Oura is a great concept that simply can't deliver due to its inability to track the most important input to its data; the intensity of your activities.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 18, 2017

Doesn't last long

By Rebecca McDermott, Melbourne, FL, Verified Reviewer

I've had my Ring for four weeks, and it's already cracked. It worked for a few days after I cracked it, then became sporadic and finally quit working within 24 hours. I cracked the Ring doing burpees. I read several in depth reviews online indicating it was the best tracker for fitness training, including CrossFit. I would strongly discourage using this Ring while doing any such activities.

It is waterproof, which is why I bought it, now I wished I'd have waited and saved more money for the Apple Watch Series 2 and the Beddit sleep monitor. I will say I do prefer the inactivity monitor over the Stand rings on the Apple Watch but found the stats on the Readiness Screen of the Oura Ring to be useless. There is no way to delete and download the data, and they supposedly work into the algorithm to calculate your readiness for activity, but I was under the impression I'd be able to monitor body temperature better not just of an average. The labels are so small, and the increments are so close together you can't really decipher any details on the data.

Anyhow, that's my two cents, but you'd have to decide what you really want to use it for. I'm active and use my hands a lot. I don't recommend it for people like me.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Apr 30, 2019

Horrible customer service

By Jim K., New York, NY, Verified Reviewer

My ring stopped syncing with the app. Following the troubleshooting directions, I downloaded the app again. When entering the PW I recalled, I got a "wrong PW" message and taken to a page which says that they will do a PW reset by entering your email. No PW reset email; no response from tech or general support after multiple attempts to reach them.

I am not losing any sleep over this, but if I was, I certainly would not be able to track it with the Oura Ring.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Nov 25, 2021

Non-existing customer service

By Luciana V., Amsterdam, Netherlands, Verified Reviewer

I bought a ring, and given it did not show the workout stats I was hoping for, I wrote them. They gave me a long answer like what they have on the website and never mentioned in 2 months they would release an upgrade with all the features I was asking about. Now they released Gen3 and want an extra 314 Euros for me to get it (on top of the 314 I already paid!), offering free lifetime membership. I emailed customer service twice and TWICE got a standard email reply answering about how to buy the new ring! It is appalling how little they care for new customers and the non-existing customer service. Other start-ups (see the NOWATCH) are doing a much better job, so stay away from Oura.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Sleep tracking

Fits on my finger (vs. watches are too big for my tiny wrists)

Good insights and suggestions on improving well-being

Customer service

Ring scratches easily

Battery lasts max 5 days vs. advertised one week

Posted on Feb 25, 2019

Update

By Dennis L., New Mexico, Verified Reviewer

After nearly three weeks, customer support finally got back to me with useful information and the Ring is working again. I still love all of the analytics the ring gives, but the long wait for a solution to an apparent widespread problem keeps me from recommending.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Sep 22, 2017

More accurate sleep tracking than the Emfit QS, but useless for activity tracking

By Dan Dascalescu, California, Verified Reviewer

I've been using the Oura Ring for about two months. I've found that it has reliably indicated poor deep sleep whenever I'd sleep with my girlfriend. However, I've also seen it and (blogged about it) detect me in light sleep when I was on the phone late at night.

As for activity tracking, it's still a bulky ring, and it makes certain activities difficult (lifting, for example). I swam with it, but I'd take it off for any barbell work. Also, tech support told me that activity tracking plays only a very small role in the app's calculations.

From personal experience, readiness did not always correlate with actual performance in the gym.

Final note: The skin under the ring tends to "marinate" if you keep it on for more than several hours. As a sleep monitor, it can provide good insights. I wouldn't use it as an activity monitor.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 17, 2017

Amazing technology. A lot of potential!

By Eric Steele, Colorado, Verified Reviewer

The technology that they've been able to pack into the small ring is incredible - heart rate, heart wavelength, body temperature, motion. It is so much more accurate than any wrist monitor.

The ring itself is amazing. Where this product is weakest, though, is with the app. Since the product just came out, they have some work to do with the app (it's not even version 1.0 of the app yet). It sounds like they are overhauling it now. Looking forward to seeing what they will do!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Dec 4, 2017

Great at sleep tracking

By Jason, Verified Reviewer

I’ve had the ring for 6 months now and find the sleep tracking to be very accurate.

There have been times while watching TV in bed where I was completely still that the ring recorded me as in light sleep, but if you think about the algorithm they use to record sleep, my body was telling the ring it was asleep via the biofeedback.

I lift heavy, and the app does a good job tracking activity if you app your workouts in the activity section.

This is a great product and I ordered the new ring 5 minutes after it went on pre-sale.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jan 24, 2018

Best tool yet

By Dean Hawker, Seattle, WA, Verified Reviewer

I have been using the Oura Ring for about nine months now, and I highly recommend it. It has been amazingly accurate and has provided great insights regarding my sleep quality and readiness for the next day's workout(s).

I found that being able to add activities and intensity has really helped with the accuracy of the day's overall activities.

The HRV data has been one of the best metrics in my mind for readiness, but all the data has been both consistent and useful.

I did have an issue with battery life at one point. I contacted Oura, they looked at my data (that is synced with the Oura Cloud), and they determined that my power consumption was high and promptly sent out a new ring.

I use the ring during cross-training, running, weightlifting (even deadlifting), yoga, rowing, and cycling. I haven't had any issues with cracking, durability or discomfort.

I have already pre-ordered the new style ring and can't wait to get it. It has been by far the best fitness/ self-quantification tool I have tried. And I have tried many of them.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted
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