Oura Ring

Oura Ring

Overall Rating

2.1

23 Customer Reviews

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Summary

The Oura ring looks at your sleep levels to give you overall wellness scores to help you monitor your daily health. It has a discrete design and works great in concept, but some customers thought it was too flimsy and featureless for the price.

Pros

  • Classy, discrete ring designs at a variety of price points
  • Simple app, but lots of data
  • Battery should last a week
  • Value of insight increases the longer you wear it

Cons

  • The ring might be easily scratched
  • Not recommended for use at the gym
  • Some customer complaints that it stopped working after a few months
  • Your daily report might negatively impact your mood and stop you from performing your best

Customer Reviews

2.1 Stars out of 23 Reviews
5 Star:17% 4 Star:4% 3 Star:4% 2 Star:17% 1 Star:56%
22% Recommend This Product
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Posted on Aug 18, 2017

Doesn't last long

By Rebecca McDermott, Melbourne, FL, Verified Reviewer

I've had my Ring for four weeks, and it's already cracked. It worked for a few days after I cracked it, then became sporadic and finally quit working within 24 hours. I cracked the Ring doing burpees. I read several in depth reviews online indicating it was the best tracker for fitness training, including CrossFit. I would strongly discourage using this Ring while doing any such activities.

It is waterproof, which is why I bought it, now I wished I'd have waited and saved more money for the Apple Watch Series 2 and the Beddit sleep monitor. I will say I do prefer the inactivity monitor over the Stand rings on the Apple Watch but found the stats on the Readiness Screen of the Oura Ring to be useless. There is no way to delete and download the data, and they supposedly work into the algorithm to calculate your readiness for activity, but I was under the impression I'd be able to monitor body temperature better not just of an average. The labels are so small, and the increments are so close together you can't really decipher any details on the data.

Anyhow, that's my two cents, but you'd have to decide what you really want to use it for. I'm active and use my hands a lot. I don't recommend it for people like me.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jan 24, 2018

Best tool yet

By Dean Hawker, Seattle, WA, Verified Reviewer

I have been using the Oura Ring for about nine months now, and I highly recommend it. It has been amazingly accurate and has provided great insights regarding my sleep quality and readiness for the next day's workout(s).

I found that being able to add activities and intensity has really helped with the accuracy of the day's overall activities.

The HRV data has been one of the best metrics in my mind for readiness, but all the data has been both consistent and useful.

I did have an issue with battery life at one point. I contacted Oura, they looked at my data (that is synced with the Oura Cloud), and they determined that my power consumption was high and promptly sent out a new ring.

I use the ring during cross-training, running, weightlifting (even deadlifting), yoga, rowing, and cycling. I haven't had any issues with cracking, durability or discomfort.

I have already pre-ordered the new style ring and can't wait to get it. It has been by far the best fitness/ self-quantification tool I have tried. And I have tried many of them.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Nov 2, 2018

Friendly, quick customer service

By James L., Verified Reviewer

I had a totally different customer service experience compared with one of the other reviewers here. I sent a note to Oura about an existing order on the weekend and responsiveness was very good (mostly from Mia). I decided to change my ring type (from Heritage Black to Heritage Stealth) but had several back and forth exchanges asking questions first. Below are the date/time stamps from the conversation (US, Central Time).

I am sorry that my fellow Texan in Dallas had a poor experience two quarters ago, but perhaps Oura received the feedback and took action or otherwise is more consistently offering good customer service. I am grateful and very pleased so far and just want to offer this example as another data point for others considering a purchase (I don't usually provide feedback in forums like this, but there was such a contrast in my experience I wanted to help others know that things have turned out well in this case).

Thanks.

- Sunday, October 28, 2018 at 02:42 PM (my initial question).

- Sunday, October 28, 2018 at 02:42 PM (autoresponder indicating someone would get back to me soon and included links to some related frequently asked questions).

- Monday, October 29, 2018 at 06:57 AM (Mia’s response to my question).

- Monday, October 29, 2018 at 07:03 AM (further question from me).

- Monday, October 29, 2018 at 07:16 AM (Mia’s response to my question).

- Monday, October 29, 2018 at 07:27 AM (further question from me).

- Monday, October 29, 2018 at 07:36 AM (Mia’s response to my question).

- Monday, October 29, 2018 at 07:40 AM (further question from me and request to process change/invoice).

- Monday, October 29, 2018 at 7:51 AM (Mia’s response indicating my PayPal invoice process started).

- Monday, October 29, 2018 at 4:11 PM (question from me on expected timing to receive the invoice).

- Tuesday, October 30, 2018 at 6:31 AM (Mia’s response indicating the PayPal invoice was sent).

- Tuesday, October 30, 2018 at 6:32 AM (PayPal invoice received).

- Tuesday, October 30, 2018 at 6:34 AM (PayPal invoice paid).

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jul 13, 2019

Trash product

By Peter M., Home, Verified Reviewer

Ring arrived today.

Have downloaded the app to my phone, however, Google will not allow you to use the app without first signing up with them. I have no intention of signing up to anything by this corrupt organization.

Unfortunately, Oura does not provide the app on their website. Without the app, this product is completely useless as there is no way to retrieve the data.

It is not possible to contact Oura as they do not provide telephone support. I have e-mailed them but from what I have read there is little chance that they will reply.

£350 wasted on a useless piece of plastic junk!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Nov 18, 2019

Scam

By Kelly C., Portland, OR, Verified Reviewer

My husband ordered this ring over a month ago and DHL delivery service said it was delivered, but my husband never received his ring! You would think that Oura would deliver another one...but no! 300 dollars down the drain. If you order this ring, you may not get it and the company will do nothing!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Dec 4, 2017

Great at sleep tracking

By Jason, Verified Reviewer

I’ve had the ring for 6 months now and find the sleep tracking to be very accurate.

There have been times while watching TV in bed where I was completely still that the ring recorded me as in light sleep, but if you think about the algorithm they use to record sleep, my body was telling the ring it was asleep via the biofeedback.

I lift heavy, and the app does a good job tracking activity if you app your workouts in the activity section.

This is a great product and I ordered the new ring 5 minutes after it went on pre-sale.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Sep 22, 2017

More accurate sleep tracking than the Emfit QS, but useless for activity tracking

By Dan Dascalescu, California, Verified Reviewer

I've been using the Oura Ring for about two months. I've found that it has reliably indicated poor deep sleep whenever I'd sleep with my girlfriend. However, I've also seen it and (blogged about it) detect me in light sleep when I was on the phone late at night.

As for activity tracking, it's still a bulky ring, and it makes certain activities difficult (lifting, for example). I swam with it, but I'd take it off for any barbell work. Also, tech support told me that activity tracking plays only a very small role in the app's calculations.

From personal experience, readiness did not always correlate with actual performance in the gym.

Final note: The skin under the ring tends to "marinate" if you keep it on for more than several hours. As a sleep monitor, it can provide good insights. I wouldn't use it as an activity monitor.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 21, 2022

Customer service

By Deborah B. , Portland, OR

Worse customer service ever. I contacted the Better Business Bureau. They said they had no jurisdiction because they were based out of Finland. They suggested I contact the Department of Justice of my state.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Did not receive the ring

Helpful Review? 1 Person Has Voted

Posted on Jul 3, 2022

Buyer beware!

By Stephen E., Hawaii, Verified Reviewer

No phone number for customer service, just endless emails that get you nowhere but frustrated because of inaccurate data recorded. Until you've had enough and request the promised return and refund, then the communication stops and you are out $300 for a worthless ring.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 25, 2021

Non-existing customer service

By Luciana V., Amsterdam, Netherlands, Verified Reviewer

I bought a ring, and given it did not show the workout stats I was hoping for, I wrote them. They gave me a long answer like what they have on the website and never mentioned in 2 months they would release an upgrade with all the features I was asking about. Now they released Gen3 and want an extra 314 Euros for me to get it (on top of the 314 I already paid!), offering free lifetime membership. I emailed customer service twice and TWICE got a standard email reply answering about how to buy the new ring! It is appalling how little they care for new customers and the non-existing customer service. Other start-ups (see the NOWATCH) are doing a much better job, so stay away from Oura.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Sleep tracking

Fits on my finger (vs. watches are too big for my tiny wrists)

Good insights and suggestions on improving well-being

Customer service

Ring scratches easily

Battery lasts max 5 days vs. advertised one week

Posted on Sep 20, 2022

Don't buy this ring to track activity!

By Nina S., Netherlands, Verified Reviewer

This is a ring to track your sleep, not more than that!

Very soon after the purchase of my ring, I started contacting the team because the data on my activity is not accurate. This ring does not detect activity, this means you will have to manually add all of your activity in order for the statistics to be accurate (and know the time you've done that activity, which means you will have to always look at the clock when you're about to do something).

The client service team ignores my questions and answers me with some marketing stuff and reasons the activity is not detected. The ring is simply not made for that.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Looks

Sleep data

Doesn't do what it's supposed to do

Client services contact (ignore issue)

Showing 12-22 of 23

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