About Own Zone

By Tyler Cooper
HighYa Staff
Published on: Nov 19, 2017

Claiming to allow for undisturbed TV watching at any volume, the Own Zone is a wireless TV headphone system from Sharper Image. The product promises to connect to virtually any TV in just seconds, giving you access to state-of-the-art noise canceling technology using a fully adjustable headphone design.

We aren’t shown how they are actually powered, though it looks as though a USB charging cable is included. We tried reaching out to customer service, but after speaking with several representatives, none of them were able to confirm that this was the case.

The product’s commercial illustrates the Own Zone being used in situations where one user doesn’t want to disturb others, such as when lying in bed at night or when everyone is congregated in the living room. It also portrays people using the headphones while walking around the house, and even while mowing the lawn.

To accomplish those last scenarios, the transmitter that plugs into the back of your TV is stated to have a 100-foot range. The headphones themselves receive full stereo sound, and you can even turn the volume up and down using controls located on the side of the right earpiece.

At first glance, these may sound like a compelling set of features, especially if you find yourself frequently competing for volume with others who share the same living space, but is this truly what you can expect from the Own Zone?

Will the Own Zone Allow You to Enjoy TV as Loud as You Want Without Disturbing Others?

This is the central claim made by the makers of the Own Zone, and as such, we felt it was appropriate to dedicate a brief section to it in order to help you decide if the product is right for your needs. Without having tested the headphones out ourselves, here’s what we know.

Based on the information presented in the commercial and on the product’s website, it looks as though it might potentially be able to deliver on this claim for many users, allowing you to plug in and have your own zone of sound to retreat into with disturbing your friends and loved ones. That said, we have a few thoughts about how well it’s able to work in a variety of settings.

For instance, though the manufacturer claims that the product can work on virtually any TV, it looks as though it connects using a standard 3.5mm auxiliary audio cable. Though it is definitely common for modern TV’s to have this output, many models do not. You can always purchase an adapter that will allow you to plug into an analog audio (red and white) output, but this will come at an added expense.

Despite this concern, it seems as though the Own Zone should be able to deliver a personalized audio environment as shown in the product’s commercial, as it is able to provide you with audio while giving everyone else a break from the commotion in the process.

The headphones also feature noise-canceling technology, which means that they can cancel out ambient sounds in the room you are in, hopefully leading to clearer and more present audio. Of course, the exact quality of that audio is really where this discussion is leading to (more on this in the head-to-head section below).

Customer service was also unable to verify the specific type of noise cancellation going on with the Own Zone, as they perform differently in various situations. For example, active noise control (ANC) requires power and can drain the battery at a faster rate, while passive control does not need power, but may not be as effective at truly isolating the listening environment.

Own Zone Pricing & Return Policy

As of this writing, Own Zone was available exclusively through the manufacturer’s website. It is offered in two main packages:

  • Single Offer: $39.99 + $5.99 P&H
  • Double Offer: $59.98 + $5.99 P&H

The double offer will get you two Own Zone headphones and two transmitters with their associated cables. As for the return policy, the terms lay out that each order has a 90-day risk free money back guarantee. To initiate a return, you’ll need to call customer service at (833) 559-3369 to request an RMA number. Return shipping is covered by the manufacturer.

Own Zone vs. Similar Wireless TV Headphones

As we mentioned earlier, the Own Zone certainly appears to be able to deliver on its main claim thanks to its wireless functionality and customizable volume control, but the real question becomes how well it can do so compared to the competition. Based on our experience reporting on and using similar products in the audio industry, we’ve found that it is very common to “get what you pay for” when it comes to headphones.

For instance, searching for “wireless TV headphones” on Amazon or Google brings up thousands of different results, many of which share similar features to the Own Zone. That said, the pricing varies widely, with products offered anywhere from around $30 to $300 and up. If we’re ultimately just talking about headphones that let you listen to your TV discretely here, what’s with the huge difference in price?

On the whole, the pricing for these products is largely determined by three main factors; feature set, range, and audio quality. Let’s break each one of these down in an effort to help you decide which product is right for your needs.

Own Zone Feature Set

Looking online, there are a large variety of wireless TV headphones available today. Most are “over-ear” options like the Own Zone, but a few products like the Simolio wireless TV headphones are in-ear buds instead. If you aren’t sure which style you prefer, it may be best to try out a few at a nearby brick and mortar electronics store, or borrow a pair or two from a friend or family member.

In addition, several products we encountered had the ability to connect two headphones at one time to the same TV for mutual listening. Though customer service was unable to confirm for us whether or not the Own Zone could accomplish this, it is heavily advertised on headphones with the capability. In our opinion and experience, this makes it fairly likely that the product in question doesn’t include this particular feature.

There are also several other features that may factor into your buying decision depending upon your personal preferences, including volume controls, noise cancellation type (as discussed above), and battery capacity.

Transmission Range

Range is a crucial factor for many, but it is also misunderstood in many cases. Most wireless technology has a limited ability to pass through thick solid objects like walls, resulting in diminished audio quality and even intermittent cutouts at times, depending upon the power of the transceiver.

On Amazon, we encountered several products that claimed ranges of up to three times as high as the Own Zone, such as the Sennheiser RS120 at 300 ft. The quality of the transmitter also can directly affect how stable the incoming signal is, even from a short distance.

Audio Quality

This is definitely one of the leading causes of the price variation seen online, and unfortunately, it’s one of the hardest aspects to judge, for obvious reasons. Good sound can also be subjective, making it even more difficult to determine which product is best for you without trying it beforehand.

If good sound quality is not a priority, you may want to focus on products that are priced on the lower end of the spectrum. If you are looking for a superb listening experience, however, it makes sense to go a bit slower, reading through reviews of popular products and even trying them out for yourself. Ultimately, the latter may be the best route to take when trying to find the headphones that are perfectly suited for you.

The Bottom Line: Is Own Zone Right for You?

Based on everything that we’ve learned about the Own Zone, can you truly expect it to provide the ability to listen to the TV at any volume without disturbing anyone around you? According to the information provided by the manufacturer, the answer is likely yes.

That said, without knowing what specific type of noise cancellation is in use, we could envision a scenario where listening to audio loudly while in close proximity to someone else in a quiet space (such as in bed with your partner at night) might prove to still be disturbing to them. Of course, without having tested the product ourselves, we can’t state that this is the case in practice. Nonetheless, we feel it’s important to consider.

In addition, we aren’t told how long the battery is expected to last, or even how it can be charged (though we think it uses the included USB charging cable). Put in context with several well-documented, highly reviewed & similarly priced alternatives online, as consumers ourselves, we’d feel hesitant to make a hasty purchase without first knowing a bit more about what the Own Zone truly has to offer.

If you’d like to go ahead and try the product out, just be sure to keep the 90-day return policy in mind throughout your experience. If you find that the product isn’t right for you in the end, you’ll be able to return it, as long as you’re willing to part ways with a bit of change for the initial shipping & handling fees.

Read 23 Own Zone Customer Reviews and Complaints

Write a Review
Average Customer Rating: 1.9
Rating Snapshot:
5 star: 3 4 star: 1 3 star: 1 2 star: 3 1 star:  15
Bottom Line: 22% would recommend it to a friend
Showing 1-11 of 23
Sort reviews by:

  • Great product

    • By Eric L.,
    • Huntsville, AL,
    • Jul 25, 2018
    • Verified Reviewer

    I ordered headphones for my mom because most nights the volume on the TV is loud enough that neighbors can hear. I was not sure if this product would solve the problem.

    Well, Mom LOVES them!

    I used the Optical cable supplied and got great sound.

    You will need USB power. Some TVs have a USB built into the TV, but my older VIZO does not. My power strip has USB connections built in for power. Some cell phones use a USB charger, or a cheap one can be purchased.

    Good buy!

    Bottom Line: Yes, I would recommend this to a friend

  • Own Zone headphones

    • By Trudie G.,
    • Houma, LA,
    • Oct 16, 2018
    • Verified Reviewer

    I love these headphones. I am able to watch TV without disturbing hubby’s sleep. They work 100% better than any headphones I have bought before. They are well worth the $59.99 price.

    Bottom Line: Yes, I would recommend this to a friend


    • By Denise H.,
    • Missouri,
    • Jan 17, 2019
    • Verified Reviewer

    I ordered these headphones from Target and received them in 24 hours. My 70-year-old mother loves them and now my dad wants a pair. The sound is phenomenal! She can hear the TV so much better. I will be getting my dad a pair, and maybe one for me!

    Bottom Line: Yes, I would recommend this to a friend

  • Updated review


    • By Barbra L.,
    • Arizona,
    • Sep 24, 2018
    • Verified Reviewer

    Within a week, one of our headsets broke - my husband pressed the "on" button (maybe too hard, he used his fingernail) and the button popped into the headset and could not be retrieved.

    He called the Customer Service number and spoke to "Dave." Dave was very understanding and immediately offered a replacement. He emailed me a return USPS shipping label, and we packaged up the broken headset in the original shipping box with all the paperwork.

    I received confirmation from Own Zone when they received my package, to let me know they would be shipping a replacement. Within 10 days, the replacement arrived.

    As far as my experience with their Customer Service, I feel they did an excellent job. We solved the problem with the loss of sound in the headset when we mute the TV. Our soundbar is now connected to the 3.5mm headset jack, which kills the TV speakers and provides sound through the soundbar. The headset transmitter uses the optical cable, providing sound only to the headset. If we don't want sound in the room, we mute the soundbar; this leaves the headset sound on.

    We are very satisfied with this purchase and the service we received, and I am upgrading my rating to 4 stars.

    Bottom Line: Yes, I would recommend this to a friend

    • Previous review
    • Sep 12, 2018

    Okay, but misleading instructions

    My husband needs a headset because of some high-frequency hearing loss. For his purposes, the headset works very well. We ordered a second headset for me, thinking we could both tune in to the same transmitter, and each adjust our volume accordingly. The instruction manual states this is possible, and gives directions on how to do this, which do not work. Each headset comes with its own transmitter and only pairs with that. We have tried everything in the manual but did not see the described light signals or hear the beeps described.

    Be aware that if you use the optical cable, the instructions state you will continue to receive sound with the TV muted, but this is not the case, at least for us. If we mute the TV, we lose sound in the headset. We cannot use the RCA cables, because our TV only has Audio In, no Audio Out. I plan to experiment with the 3.5 mm audio jack, since we also have a separate sound bar, which may still work with the TV speakers muted. I would only recommend it to someone who did not need to have two headsets paired to the same transmitter.

    (read moreread less...)

  • Broken port charger

    • By Bobby S.,
    • Nebraska,
    • Mar 27, 2019
    • Verified Reviewer

    After using the Own Zone now for at least 4 months, I one day put the charger cord into the port and it fell inside of the headphones, which means I can no longer charge the headphones and it defeats the purpose of the purchase. And having no address or phone number to see if I can get a replacement leaves me hopeless. They work great, but if a problem arises, you're on your own...not good!

    Bottom Line: Yes, I would recommend this to a friend

  • Customer

    • By Fay C.,
    • New York, NY,
    • Oct 16, 2018
    • Verified Reviewer

    I bought two earphones. I only opened one box so far. I will definitely have to open the second box and hope the product does not have any problems. The first product's earphone "on/off" button broke after 4-5 uses.

    Audio rates a 4-5.

    The product is light in weight and immediately brings to mind - cheaply made. However, the lightness is appreciated wearing the earphones. Overall rating: 2.

    Customer service rating: 5.

    Instructions did not have a phone number listed, only email address. Packaging label was not included in the package.

    I had to contact billing statement to obtain phone number.

    Thank heavens American Express lists companies' names and phone numbers on statement.

    Bottom Line: No, I would not recommend this to a friend

  • NO customer service or support

    • By C. R. S.,
    • Georgia,
    • Mar 8, 2019
    • Verified Reviewer

    I purchased two Own Zone sets that were being closed out by the retailer. One of the headsets has bad static on the right side and is essentially useless. The sets were on close-out and the retailer does not offer a refund or exchange.

    I contacted Own Zone and was informed that "There is nothing we can do." This based on the fact that the item was sold as a closeout. His comment to me was essentially; You paid a reduced price so we won't do anything to help you.

    Must say that the other set purchased works very well and am happy with its performance.

    I do remember when Sharper Image was a respected brand and line of higher-end gadgets and devices. It is sad to see that this is no longer the case. Truly disappointed in the lack of customer and warranty support. Will not purchase Sharper Image branded items again, based solely on the very poor customer service.

    Bottom Line: No, I would not recommend this to a friend

  • Disappointed

    • By Marc B.,
    • New York City, NY,
    • May 7, 2019
    • Verified Reviewer

    I bought a pair of Sharper Image Own Zone wireless earphones at Home Goods. The first time I tried them the sound was perfect and I was very happy with it. The next time I went to use them the transmitter would not turn on. I switched USB port with no results. I connected the transmitter to an electrical outlet with no results. Contacted customer service who told me to do what I had done and the rep finally told me to return them to the store. There seemed to be a problem with the transmitter. I exchanged the earphones for another set and explained that the transmitter was not working. The second set lasted three days and the transmitter stopped working. Hope I can get a refund. I'm pretty surprised that Sharper Image would put its name to a poor manufactured item. I will buy wireless earphones but will stay away from Own Zone.

    Problem was that the transmitter was plugged into a USB port on the TV. It was supposed to turn on with the TV and turn off when I shut down the TV.

    Bottom Line: No, I would not recommend this to a friend

  • Ordered but not received

    • By Lawrence L.,
    • British Columbia, Canada,
    • Jun 2, 2018
    • Verified Reviewer

    I ordered this product on 4/3/2018, and I received an order confirmation number of 25422123. As of this date, 5/30/2018, I have received no response nor credit activity to my bank account.

    Bottom Line: No, I would not recommend this to a friend

  • Surprise purchase

    • By Sarah T.,
    • Vancouver, British Columbia, Canada,
    • Jul 22, 2018
    • Verified Reviewer

    I ordered these in November 2017. I was told four months later, in March, that they didn’t have enough in stock and my order was being canceled. Then in July of 2018, my account was charged more than I originally agreed to pay with an email saying my order was on its way. When I tried to find a customer service email, to ask why this happened, I couldn’t find one. They don’t have a way for me to ask why I was recharged for an order that they canceled. I feel like I’ve been scammed. 10/10 would not recommend. In fact, I would actively encourage everyone to avoid any dealings with this company!

    Bottom Line: No, I would not recommend this to a friend

  • Ordered eight months ago

    • By Rodney L.,
    • Davison, MI,
    • Jul 31, 2018
    • Verified Reviewer

    I ordered a set of these headphones before Christmas of 2017 and I just now received them July 2018. In January 2018, when they asked me if I wanted to receive my order when they arrived, I said yes, not knowing it was going to take eight months. I gave up on getting them and ordered another pair of headphones from another company, thinking they were not coming. Wrong, I got them eight months later, so I sent them back and they would not pay for return shipping which cost me $13. They should have paid for the return postage based on the circumstances, but obstinately refused.

    Bottom Line: No, I would not recommend this to a friend

Showing 1-11 of 23

Write a Review for Own Zone!

Share your experience to help others shop smarter & discover great products.

Write a Review
Own Zone