Perfecter Fusion Styler Review: Does It Really Work or Just Hype?

By HighYa Research Team
Updated on: May 28, 2014

The Perfecter Fusion Styler is an “As Seen on TV” all-in-one hair styler brush that claims to give you salon results in just 3 minutes, including instant shine, volume, and body. In addition, the Perfecter is claimed to fully heat in as little as one minute, and to remain cool to the touch while in use.

The Perfecter Fusion Styler was invented by stylist Maria McCool, and is manufactured by Tristar Products based out of Fairfield, NJ, a company that specializes in a wide variety of “As Seen on TV” products. Tristar holds a B+ rating with the Better Business Bureau, despite having more than 1,000 closed complaints over the past three years.

Regarding the Perfecter Fusion Styler specifically, we’ve accumulated more than 100 customer reviews about the product over the past several months, and have found that the overwhelming majority are negative. With this in mind, the most common complaints are as follows:

Failure to work as advertised. This includes everything from not performing properly to severe hair tangling. In fact, more than one HighYa reviewer claimed that the Perfecter Fusion Styler became so entangled in their hair that it actually had to be cut out.

Poor quality construction. This includes everything from suddenly ceasing to turn on after 20-30 days, to teeth breaking and falling off after a very short period of time.

Extreme difficulty obtaining a refund. A very common theme running throughout HighYa customer reviews includes extremely long wait times (over 30 minutes), sudden hang-ups, needless transfers to other departments, constant “upsells” and rebates aimed at convincing you not to process a refund, and much more. Essentially, the company appears to create as much distraction as possible prior to authorizing a refund.

To add insult to injury, even once the manufacturer has signed for the package, numerous complaints claimed that the company will deny ever having received it. More often than not, customers appear to have addressed the problem with their credit card company long before a solution was offered by the manufacturer (see more about this in the Bottom Line section).

Finally, several customers even claimed that their credit card information was compromised soon after placing their order, which resulted in hundreds of dollars in fraudulent charges (see more about this in the Bottom Line section).

How the Perfecter Fusion Styler Works

The Perfecter Fusion Styler is claimed to combine a curling iron, flat iron straightener, dryer, and heated round brush into one easy to use device. In fact, the manufacturer claims that the Perfecter is “the most revolutionary, new hair care tool ever invented,” and that its fusion styling technology results in ceramic heat that helps shine and smooth your hair, while the ionic technology helps fight frizz, hydrate, and heal your hair.

The Perfecter Fusion Styler can be used on two temperature settings: Low (356 degrees) for thin or fine hair, and high (392 degrees) for thick or coarse hair. Despite this heat, the Perfecter website claims that the bristles never become hot to the touch, which even allows you to use both hands for greater styling control.

The Perfecter Fusion Styler is claimed work with all hair types, and to be as easy to use as brushing your hair.

Perfecter Fusion Styler Pricing and Refund Policy

The Perfecter Fusion Styler is priced at three payments of $33.33 (total of $99.99), plus free shipping and handling. On top of this, you’ll also receive three free gifts (a $40 claimed value):

  • Thermal travel case
  • Detangle brush
  • 3 styling clips

In addition, you’ll also be able to enroll in the Calista Tools autoship program, which means you’ll receive one bottle of Achieve 10 styling cream for just $7.99 S&H. Beginning 30 days from your original order, you’ll start receiving a new bottle of Achieve 10 once per month, and your credit card will be charged $19.99 each time.

Next, you can also choose an extended 2-year warranty for $3.99 per payment ($11.97 single pay), or a 4-year warranty for $6.99 per payment ($20.97 single pay). Keep in mind that if you’re a CT, NJ, NV, NY, or PA resident, you’ll also be subject to state sales tax.

Finally, you can pay an additional $14.99 for FedEx Express shipping, $19.99 for 2-Day, and $29.99 for Overnight.

All Perfecter Fusion Stylers come with a 60-day, “no questions asked” money back guarantee (see more about this in the following section). Unfortunately, no other information about this guarantee is provided on the product’s website.

Bottom Line on the Perfecter Fusion Styler

Based on our research, as well as the more than 100 Perfecter Fusion Styler customers who took the time to write a review on HighYa, we feel fairly confident stating that the product is a scam.

As we noted above, the vast majority of HighYa reviews give the product just one star and include complaints of poor quality, failure to work as advertised, extraordinarily bad customer service, fraudulent credit card charges, and an almost impossible ability to receive a refund.

While this is a common occurrence for “As Seen on TV” products, and there are only a handful of manufacturers for thousands of products, it seems to be especially bad with the Perfecter Fusion Styler.

Furthermore, most hair devices intended to perform more than one function often fail to do any of them adequately. In layman’s terms, they just don’t work, and the Perfecter appears to be no different.

After all is said and done, we strongly recommend against placing an order for the Perfecter Fusion Styler. Based on the hundreds of customer reviews we’ve encountered during our research—both on HighYa and elsewhere—it doesn’t work like you may think it does, it won’t last very long, and you’ll likely throw your hands up in frustration long before successfully obtaining a refund. Instead, save your time and your hard-earned money.

» Related: How to Pick the Best Flat Iron for Your Hair Type & Budget

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Read 181 Perfecter Fusion Styler Customer Reviews and Complaints

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Average Consumer Rating: 2.0
Rating Snapshot:
5 star: 29 4 star: 12 3 star: 6 2 star: 17 1 star:  117
Bottom Line: 24% would recommend it to a friend
Showing 1-11 of 181
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  • 23 out 29 people found this review helpful

    Love it so far

    • Delaware,
    • Nov 26, 2013

    I bought this from BB&B yesterday - used the 20% off coupon so paid $79.99 and I used it as soon as I got home. My hair is very thin, straight, and below the shoulders. I used it again this morning after I took a shower and blow dried my hair - both times I was very pleased with the results. My hair is shiny, much fuller, and I was able to put in loose curls.

    My co-worker thought I had gotten a hair treatment the night before.

    I can see where it might get tangled if not paying attention with long hair while curling it however if you use it as explained in the directions there shouldn't be a problem. All other styling tools will be put away for now - as I am completely satisfied and looking forward to getting better at using if for different styles.

    One thing I will say is that it does take longer than 3 minutes to do your whole head - I would give it 15-20. I'll write an update in a month or so to see if its still my #1 styling tool.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 16 people found this review helpful

    Don't get all the bad reviews. I am in love with this tool!

    • Maryland,
    • Jun 23, 2015

    Ordered my Perfector, received it in a week, called husbands to tell them to purchase it for their wives! I have fairly thin, layered, long hair and it takes me about 10 minutes to do a cute, quickie styling and about 25 minutes for out on the town gorgeous! The trick to no tangles is to brush hair well, make curls with a constant turning, pulling down motion. Never wrap a brush tool around your hair and expect it not to get caught. A regular round brush would get caught as well. Follow the directions shown on the infomercial and you will have success.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 12 people found this review helpful

    love it, love it love it

    • Virginia Beach,
    • Jan 13, 2014

    I have had mine for 10 days. If it broke today I would buy another tomorrow without hesitation.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 6 people found this review helpful

    I love my hair. Thank you Perfecter Fusion Styler.

    • Bronx, NY,
    • Aug 7, 2015

    I bought my Perfecter as a trial basis and once I used it I was instantly in love with my hair. I receive a lot of compliments from family and friends. I have recommended this products to all of my girl friends. It is easy to use, the curls are long lasting bouncy and shinny. I am so happy with this product, I decided to share my experience with all. I give it a 5 star.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 8 people found this review helpful

    Love my Perfector!

    • Midwest,
    • Jun 24, 2015

    Bought one at Target before Christmas and that night was asked if I'd been to a salon. Love the shine and style it gives my hair. You must use a good conditioner or leave in so Perfecter will glide as it is supposed to. Use mine everyday and has not lost teeth, pulled my hair or damaged it in any way.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 9 people found this review helpful

    I love it. It's great.

    • Pewaukee, WI,
    • Aug 7, 2015

    I bought one because my daughter lost her leg and I thought this would be easier for her to use and I was right she loves it. Now I have to order one for myself since I will be moving and can't use hers any more.

    Bottom Line: Yes, I would recommend this to a friend

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  • 13 out 18 people found this review helpful

    Don't Understand the Negativity

    • Southern Illinois,
    • Jun 9, 2015

    I received the Perfecter a few days ago and have used it on my clean hair and on 2 day old hair. When using on clean hair, you should use some sort of styling product enabler (even hairspray). This makes perfect sense as clean hair with no helping additive is extremely difficult to style. When using on two day old hair, and just running the barrel backwards through my hair, there's a great amount of lift and life, so much so that it almost feels like my hair is clean again. I've been trying not to wash my hair every day and I think this device is going to help me achieve that.

    After I ordered it from the infomercial, I saw a demo on QVC and learned how to use it to get the best results. When it did arrive I was ready to go! The direction booklet included with the device was very helpful as well. I have since put my flat iron and curling iron in the closet.

    I really like this device. It is a little pricey but I don't feel like I've wasted my money. And believe me, I've wasted my money on a lot of items over the years.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 12 people found this review helpful

    Perfector Fusion Styler review

    • Aberdeen, MD,
    • Jun 24, 2015

    I've fine hair, but when I use the Perfecter Fusion Styler it adds volume and shine to my hair. Mary, "thank you for your invention".

    Bottom Line: Yes, I would recommend this to a friend

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  • 13 out 18 people found this review helpful

    This is a wonderful product

    • Fort Myers, FL,
    • Jun 24, 2015

    I purchased this after seeing the infomercial on TV. I went to their web site and purchased it. I was skeptical, but since it had a money back guarantee I ordered it.

    I have been using it for almost a month and my hair has never looked better. I have short hair and I can style it straight or wavy and also in larger curls. You should not put any product on your hair and should let it dry naturally rather than blow-drying it. It makes your hair very shiny and as I said, it is the best thing I have ever used on my hair. After I have it styled I use a very light hair spray to hold the set.

    I highly recommend it. You must follow the instructions as if you use a styling product or try to use it on wet hair, it will not work.

    I have never had any tangles or broken ends. It really smoothens the hair. I love that I can do it with one hand for most of my head.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 11 people found this review helpful

    Absolutely Love This Styler

    • Michigan,
    • Jun 24, 2015

    I only wish I had this product when I was a teen. I have very curly and frizzy hair and have kept it short for many years because it's just too wild. The moment I purchased the Perfecter my hair had looked amazing, it somehow gets rid of all the frizz and leaves my hair smooth with nice curls in a matter of 5 minutes. I have let my hair grow to shoulder length and would not go anywhere without this styler. I know dome people have complained about their hair being tangled in the brush, you have to unroll your hair the same way you rolled it up. Don't pull it out of your hair. Simple to use and I need no products on my hair before or after styling. It won't burn your face or neck like other curling irons or your hair. I love it.

    Bottom Line: Yes, I would recommend this to a friend

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  • 11 out 19 people found this review helpful

    The best ever hair product

    • Pittsburgh PA,
    • Jun 26, 2015

    I have full baby hair. Since I started using the Perfecter I have had more compliments on my hair than ever before. I can't express how pleased I am with this product. I have the look I always dreamed of and never thought I could achieve on my own and in such a short amount of time. I think you need to read and watch all the directions for the best results. This is the best product for my hair I have ever purchased.

    Bottom Line: Yes, I would recommend this to a friend

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