Piping Rock

A lot of vitamins you can't really know if what you have bought is the real thing, but with Niacin, you will get what is known as a "Flush," which feels a lot like a skin burn. This side effect lets you know if the product is actually working. I get more of a flush with 50-100mg from Niacin from other company brands than 1000mg from Pipingrock.com. I have thrown everything I bought from them in the garbage because that's what they are! Rubbish powder in capsules.

This website is so misleading! Any negative product reviews on their website will automatically be deleted, which isn't fair to the customers. Some people need vitamins like Niacin to function and is vital for their well-being, and they are selling fake products which can cause a lot of distress and harm. I don't know nor can prove the authenticity of their other products, but I for a FACT know their Niacin isn't the real thing.

Bottom Line: No, I would not recommend this to a friend

Ordered a fairly large amount of supplements and they are heavily under-dosed compared to my local drug store. Complained to PipingRock and they told me if I paid to ship it all back they would refund my money. I expected them to at least offer in store credit but they did not nor would I have accepted as I believe there is no quality control in place. Do not recommend and never again will order.

Bottom Line: No, I would not recommend this to a friend

After a ridiculous cluster hiccup of a slipping policy, it's been weeks with no products or refund. I've called multiple times sometimes being told I'll be issued a refund once my product was returned to sender. Well, it was delivered somehow somewhere and I called once again to be told there would be an investigation opened and I would receive a call back. Well no call back, no refund or items. I'm sick of it.

Bottom Line: No, I would not recommend this to a friend

I am shocked, devastated and heartbroken to see the recent test results done on Piping Rock Essential Oils. Last May when I was diagnosed with a High-Grade Endometrial Sarcoma, I started researching ways to help with my treatment and prolong my life. Essential Oils claim to do many things, including kill cancer cells. I came across Piping Rock online claiming "The Best for Less, Therapeutic Grade Essential Oils, Pure, top quality, and 100% all natural plant source." I'm not sure why the alarm bells didn't go off immediately when I saw the prices, but I trust that the things printed on the label must be true.

You can also see their test results on Dr. David Hills Facebook page, at essentialoilanalysis.com and on Dr. Pappa's site. Their oils are synthetic and full of chemicals with the occasional drop of real oils. Of course, I will never know if using genuine oils would have made a difference, but I can't explain how sad and disappointed I am.

As I live in Canada, I can't be part of the class action suit that just started, but I will be meeting with a lawyer here to see if I have any recourse. What kind of people can do this to other people?

Bottom Line: No, I would not recommend this to a friend

I ordered Progesterone cream. Progesterone cream prevents miscarriage. I needed the cream as soon as possible, so I paid for two-day shipping. Two business days later I called Piping Rock customer service, and they stated that they ship it within two days and you receive the item two days later. Four days? Interesting. So why did I pay $11 to ship a $7 item?

The people from customer service didn't care because it's my child and not theirs. Don't order from a company that doesn't know the difference between two and four. When you need medication, you need it within a certain time frame. I can accept someone playing with my money but not my child's life.

Amazon is more expensive but trustworthy. When Amazon says two days, they actually mean two days. I hate giving even one star because that's false advertising.

Bottom Line: No, I would not recommend this to a friend

Piping Rock's "F" rating with the Better Business Bureau says it all. I have experienced all of the same issues other complainants have expressed here and elsewhere.

Slow delivery and bait and switch thievery (showing "coupon code" discount on the order page then removing it when you checkout).

When I finally got my order, two of the three items ordered were shown as substituted, so I checked the website and the items shipped were $3.00 less than what I was charged. Now, the $3.00 is not the point, but by this time I was so pissed off, dissatisfied and tired of being ripped off by this company, I called "Customer Service" and very politely asked them to credit my account for the $3.00 overcharge. Needless to say, they seemed horrified that I would ask for such a thing. Stating that it was not their policy and would not give me any credit or refund. Of course, there was no supervisor available to take this up with, and basically, it was "screw you!"

I could go on and on, but I believe you get the gist of this awful company, and I hope you think twice before you spend your hard earned with Piping Rock when there are so many reputable companies out there.

Bottom Line: No, I would not recommend this to a friend

If you are in any country other than the USA, I would strongly suggest you not purchase anything from Piping Rock! I have been forced to pay over £11 ($14.25) for a £20 ($25.90) order! At no time was it clear that I wasn't buying from the United Kingdom.

Obviously, my mistake, but hopefully you won't make the same one. It should be clearly stated at check out and not just hidden away in the postal window.

Bottom Line: No, I would not recommend this to a friend

Beware that anything you order over £15 in value will be subjected to a UK TAX at 20% of the goods value and POST OFFICE Handling of £8.

I sent three emails to them to state this and is there any way I can pay the tax before sending the goods, and they never come back in an email. My gut feeling the company is not kosher! Otherwise, they would respond to emails rather than just take your money. Who really knows what's in the tablets as they come from CHINA.

I won't buy again. Stick to a UK company that is regulated.

Bottom Line: No, I would not recommend this to a friend

So disappointed that I wasn't warned about the additional $29.90 for shipping! I now either have to fork out the extra or lose 20 percent if the products are returned. Not impressed at all.

Bottom Line: No, I would not recommend this to a friend

Terrible, lying customer service.

I was supposed to receive my order on a Saturday. It never came. When I called, I was told to call the Post Office and USPS, and basically to find my own package. Not my job. I was told to call on Monday, and they would reship. I called Monday and was told to wait two more days and to call back Wednesday. If the order hadn't arrived then they would reship. I called Wednesday, and am now being told my order will arrive on Thursday. Thursday came and my order has still not arrived. Even though I was promised it would be here for sure.

It's obvious that they have been lying all along. Just putting me off over and over. I'll call tomorrow and see what lying promise I'll get this time. Of course, the owner/CEO could care less if he loses a few customers, as long as his pockets continue to get padded by stealing money from us and refusing to send us the product we paid for up front, trusting he would keep his word in a fair exchange.

Bottom Line: No, I would not recommend this to a friend

I live in the UK and made a £40 order, plus paid £6.45 for shipping. My package had to be picked up from my post office because of extra vat and handling charges of £14.23, which wasn't mentioned at the time of the order. I won't use Piping Rock again as because they weren't clear they now appear dubious to me and wonder about the reliability of their products too. I heard if you spend more than £20, that's the problem. But because they don't explain, you never know!

Bottom Line: No, I would not recommend this to a friend