PlayBeatz Reviews

So I thought I’d try these cheap earbuds. After ordering for what seemed like a decent price, it took me three months to finally get them. I’d almost given up and figured it was just another scam. After several emails to their "customer support", or lack of, I finally received them. I used them while walking on the treadmill, and they worked pretty well. For about two weeks. The left one quit working altogether and the right one could not be adjusted. Again, customer support was contacted. Finally, I got a response. Of course they claimed they were out of warranty, which they were not as they stopped working within the thirty days warranty. My advice...DO NOT WASTE YOUR MONEY. They are a cheaply made product not worth the time and money you think you are saving. If you want a decent, quality product, do not buy these!

PlayBeatz work fine with my earlier nano with Bluetooth, but AirPods won't connect with it. There is a limitation on the AirPods as to the generation of iPod they will connect to, so be sure that they connect to your unit before buying.

My PlayBeatz earbuds never paired no matter what I did, even following directions over the telephone with their Customer Service. I was only able to get one bud to play at a time but never both together. Customer Service finally said over the telephone that they would replace the earbuds but I never heard from them again. Over email, they now say I am outside the claim period - although I had been working with them long before the claim period had ended. Now the one bud I had working fell from my ear to the ground and flew apart. Poor product; poor customer service. They don't stand behind their product.

Worst purchase experience ever. Took almost 10 weeks from online purchase to delivery. Was told at purchase, no more than 30 days. No communication whatsoever until my 3rd email demanding a refund, amazingly, then they were finally en route. After receiving, paired to phone and iPod easily. They constantly lose connection to the iPod while being less than a foot away. Very dissatisfied. Save your money.

We ordered 2 pairs of the PlayBeatz Bluetooth headsets. Thought we got ripped off also. Went to our bank to stop fraudulent charges. They were the ones who said to let it go and it might take 2 to 3 months coming from China. Well, the bank was right. Not 3 weeks after the 2-month purchase date, they arrived. After charging them they paired right up with my Samsung G8 phone. So far so good. Will be trying them out over the next week. Also found out the individual pieces have aftermarket rubber accessories. Helps to keep in the ear, as well as ease of use. Wish they would have sent a full set of instructions, instead of just how to charge them.

Never received them. It’s been two months since the order. Can’t get ahold of customer service on the phone and they don’t answer their email. TERRIBLE CUSTOMER SERVICE. Do not order these. It's a scam. I lost $48.00 to this company.

As with other reviewers, I too waited 2 months before finally receiving them. Initially happy with set up, use, and performance, however, if I actually try and walk outside with them they stop working! Have tried on another phone, the same result...not really a lot of use then. I would NOT recommend you waste your money.

I made an order from PlayBeatz and they took the money but I have not received the product. That has been over 2 months ago and they have not replied to any emails.

Ridiculous, a joke, lied to, scam, ripped off! Need I say more? Don't waste your money. Three months and still no shipment or even a word about if I will ever receive the products I paid for and they ignore repeated requests for info and refund.

I bought and paid for 5 PlayBeatz for $48 and $9 shipping in April 2020. Since then I have had to get PayPal and Google to contact them. To date, I have received 3 emails with 3 different tracking numbers that come back as not a valid tracking number. It is as if they are buying time hoping I will give up and let them off the hook. I still do not have my shipment. They now say I get 1 set for $48 + $9 shipping!

After reading the reviews, I think the company is having problems filling all the orders. I don't believe the company is a scam.

Received my PlayBeatz after almost 2 months. Still trying to learn how to use them. Seem to be good quality, good sound. Trying to figure out why the sound cuts out for a second every 20 to 30 seconds. May be a setting on my iPhone. I don't feel like I could get customer support for this issue but have not tried.

New to earbuds, so am just getting used to them. I waited 43 days before they arrived and thought I had thrown the money away. The tracking link quit working.

So after I purchased my PlayBeatz 2 off of a Facebook ad, I decided to check the reviews on it (I know, I probably should have checked the reviews first). After reading all the negative reviews, I thought maybe I got scammed by this company Strong Current Enterprises. So many people were saying their earbuds never arrived, the company was a scam, yadda yadda yadda.

And so I went to the email I received from the company, and sure enough, there was their toll-free phone number. I called it and immediately, within 30 seconds, I got an answer. Btw, the number is 855-815-1539, in case you need it. The woman I spoke to was kind and professional, and explained to me that indeed they were not a scam, but that many people were writing bad reviews because shipping was taking longer than usual due to COVID-19. Now I'm not difficult to please, so I didn't mind waiting 1 and 1/2 months for my PlayBeatz to arrive. And now that they are here, I absolutely love them. I've never had wireless earphones before (just the big headphones, but not the earbuds). The sound quality is amazing to me - very rich and expressive sound. I tried a meditative relaxing soundtrack with the PlayBeatz last night, and I actually fell asleep sitting up for the first time in my life. The rain sound effects were so immersive, I felt like I was sitting out in the rain.

So if you are in the fence, I'd say go for it. These are really great headphones, super simple to set up and use. I've seen them sell in other places than the PlayBeatz.com website for less than $30. I paid near $50, but I'm not upset or anything. I would just recommend not spending over $30 on these earbuds. You can't go wrong with PlayBeatz!

I have been waiting for 2 months for my order. Many emails to customer service and each time I was told they are on the way. The tracking number given did not work for the first month. Finally was able to see the shipping progress and it said they were still in Hong Kong. Now it’s been 72 days since I placed the order and the latest update for shipping states they have not been delivered to the carrier. BOGUS company. Spend a few dollars more and buy from a legitimate company.

Placed order in May, no delivery as of yet, and no communications at all! Save your money. Total scam!

Will be reporting to the Better Business Bureau.

Sound quality us good...I have an Android, the rest of family has iPhones. I wanted to try these out. I had the same issues waiting like other reviews on here, placed an order mid/late April, got the same email and tracking number. They finally came. Also looking for an app to locate and keep up with the battery.

I ordered earbuds in May. I have gotten two notices that they were shipped. Neither tracking number was valid. Save your money and DO NOT order from this company. If I could I would have given them zero stars.

I placed my order in April/May and still haven't received it, and no correspondence from them. You cannot get hold of them by chat, email, or phone. A total scam. Do not buy!

Received my PlayBeatz quickly after paying $49.99. One of the two will not pair no matter what I try and the case shows that it will not charge past 68%. Sent two emails to PlayBeatz to try to get help or get a replacement. Never heard a word back. Started a case with PayPal since I bought them through PayPal. One day before the case would have been acted on by PayPal, the company sent me a very nice email stating they were sorry I had a problem with their product and would I be OK with them sending me a new pair if I closed the case with PayPal. I sent an email back that that would be fine and I closed the case with PayPal. That was in May 2020. I have never received a new set of PlayBeatz. I just went to their website online and a person named Yassi came onto their chat feature and asked how they could help me. I typed back, explaining everything I've just typed above and there were crickets. Never got a response and then a pop-up box came up that they would email me back if I left my email in the box. I feel ripped off and very unhappy with this company.

I placed the order on the 20th of April 2020 for three units. Apart from having a tracking number on the following day, I haven't received my order for 2 and a half months. I have sent my follow-up emails to support@playbeatz.com three times for the past few weeks and receive zero response.

I do not have much luck. I think it's a scam.

I too ordered the PlayBeatz earbuds a month ago and have not received them. My payment was made and I was emailed that they received my payment and was given a tracking number but there is no item with this tracking number. I also have emailed them many times with no response to any of my emails. I'm now going to report them as a scam and get my lawyer to check this scam out. I am so angry and will not ignore this. They either need to send the item that they took my money for or return my money. Tell anyone who wants these earbuds not to order them but go to the store to buy another brand that is good. This is a scam and too many of us have been ripped off.

This place is horrible! They’ve STOLEN MONEY. No tracking number, no response. DO NOT GET ANYTHING THING FROM THESE SCAMMERS.

Same problems as others, no response to my emails. Only a recording when I call. I ordered earbuds on May 13th and have not received them.

I ordered these in April, it's almost July, they finally sent a confirmation of shipping a week ago with a tracking number, but the tracking number does not track.

Also, I bought them for $49.00 but my Visa shows $89.00 and I still do not have them.

I have been waiting for 6 weeks for shipping info and still have not heard a word. Never received a reply from email support and customer service just gave me the runaround and then said it could be 8 weeks or more before shipping!

Would gladly write a review if I ever receive them.

I ordered over a month ago and got nothing, not even a tracking number. I try their help line, which is a recorded message saying they're having technical difficulty.

Ordered in early May. They immediately charged my credit card. They sent an order confirmation that said to please allow 30 days for shipping. That should have been my first red flag. Well, it's now mid-June. No product. Got an email saying delayed due to virus. Good luck talking to a person at their customer service and they don't respond to emails.

Finally gave up on trying to reach them and called the credit card company to contest the charge.