PlayBeatz Ear Buds Review - Legit or Hype?

By J.R. Duren
HighYa Staff
Published on: Nov 29, 2019

PlayBeatz are wireless earbuds that look like Apple AirPods but cost a fraction of the price.

What makes these earbuds unique is that the marketing for the product mentions Apple’s AirPods and insinuates that this product performs just as good as AirPods but without the $159 price tag.

In our review of this product, we’ll examine how PlayBeatz work, talk about their pricing, then compare them to AirPods and conclude with a section about the earbuds’ pros and cons and the bottom line.

How PlayBeatz Work

PlayBeatz earbuds are powered by 2.4 GHz Bluetooth and have a range of 33 feet. They can pair with any phone, tablet, desktop computers and laptops.

Each earbud has a button near the base that serves as the power button and the connection button. Each PlayBeatz earbud is equipped with a multi-function button and an LED light.

Connecting to Your Device

To connect your PlayBeatz to your phone, you’ll press and hold the button on each earbud for five seconds until you see red and blue lights flashing on the earbuds.

Then press one of the two buttons for two seconds. You’ll hear a beep when the earbuds are ready to pair. Go to your Bluetooth settings and connect to “i12.”

At this point, the earbuds are ready to work with your phone just like any other Bluetooth earbuds or speaker.

If you want to connect just one earbud, you’ll go through the same process with the earbud you want to use. This feature is helpful if you need to keep one ear free in situations where you’re keeping tabs on your kids at home, listening for someone at the door or similar scenarios.

Managing Phone Calls and Music Volume

When calls come in, you’ll do a short press on the multi-function button to answer the call and a long press to reject the call.

When you’re listening to music, you’ll do a quick double-press on one of the earbud's buttons to increase the volume and a double press on the other earbud to lower the volume.

You can skip to the next song or previous song by tapping the button three times.

Turning Off and Charging

If you need to turn the earbuds off, press one of the multi-function buttons for five seconds. A red light on the earbud will flash and, about five minutes after that, the earbuds will power down.

If your battery is running low, the earbuds will give you a voice reminder to charge them.

To charge them, place the earbuds in your charging dock and quick-press the button on the front of the dock. You’ll know the dock is charging when its LED light turns blue. Your earbuds will flash blue when they’re fully charged, which takes between 40 and 50 minutes.

One charge provides more than three hours of use or 72 hours of standby time.

PlayBeatz Pricing and Return Policy

You can purchase between one and five sets of PlayBeatz at the following prices:

  • $49.99 for one plus $8.95 shipping
  • $91.99 for two plus $9.95 shipping
  • $124.99 for three plus $10.95 shipping
  • $159.99 for four plus $11.95 shipping
  • $187.99 for five plus $12.95 shipping

You have 30 days from the day you receive your PlayBeatz to request a return. However, you’re allowed to return your PLayBeatz only if they're new condition and in their original packaging.

If that is the case, notify PlayBeatz customer service that you want to make a return. You can reach them at support@getplaybeatz or call (855)815-1539.

Then, send the earbuds along with your name, phone number, email address and mailing address to:

13507 Van Nuys Blvd
P.O. Box #4701
Pacoima, CA 91333-7001
United States

PlayBeatz’ fine print says that the company will make the final determination if they’ll refund your money. Keep this in mind, as sending the earbuds back isn’t a guarantee that you’ll get your money back.

How PlayBeatz Compare to AirPods

It can be tempting to give in to PlayBeatz marketing and buy them because they seem like a cheaper version of Apple's AirPods. However, you need to know there are some significant differences between the two products.

Setup

First, the setup process with AirPods is much easier than PlayBeatz. Instead of going through multiple button presses, you place your AirPods dock with the earbuds inside next to your phone. Your iPhone will recognize the AirPods and all you have to do is tap the “Connect” button that pops up on your phone screen.

This is a huge benefit considering that your PlayBeatz will run into serious problems if one of the buttons breaks. Should you get a new phone or try to connect to a new device, you won’t be able to connect both earbuds since you have to long-press the button on both to connect to a new device.

Double-tap Commands

Second, AirPods can sync seamlessly with Siri, which allows you to use voice commands to control the volume of your AirPods.

Also, you have the option to choose what the double-tap function does for each earbud. For example, you can set your left earbud to skip a track and your right earbud to turn play, pause and stop your content.

PlayBeatz has two default settings. First, double-tapping the button will raise and lower volume. Second, triple-tapping them will skip to the next song or play the previous song. You cannot customize what your button taps do.

Also, holding down either of the multi-function buttons will activate Siri, which gives you the ability to change your content.

Automatic Detection

Finally, your iPhone can detect when your AirPods are in and out of years and will pause or stop your content. Pairing your iPhone with PlayBeatz does not offer the same convenience.

Sound Quality

PCMag, TechRadar and Tom’s Guide all praise the quality of sound you get from Apple AirPods. Meanwhile, PlayBeatz did not have any reviews in major tech publications at the time of publishing.

Pros

  • Good price, especially if you're on a budget
  • Double and triple tap commands allow you to navigate through songs and control volume with ease

Cons

  • Limited Battery Life
  • Lack of brand reputation. Unclear who the company behind these headphones is
  • Poor Refund policy - The company may choose not to refund you and issue you store credit instead.

Bottom Line

If your main goal is to buy a pair of earbuds that look like AirPods, then PlayBeatz is a viable option. However, if you’re concerned about function, there’s a good chance PlayBeatz won’t live up to your expectations.

Due to a lack of reputation online on who the company is, consider from companies such as JBL, Bose, Apple, etc.

The earbuds have limited customizations when you pair them with iPhones. Also, at full charge, the earbuds last around three hours, which may not be suitable if you listen to music for more than three hours a day.


Read 59 PlayBeatz Customer Reviews and Complaints

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Average Customer Rating: 1.5
Rating Snapshot:
5 star: 3 4 star: 4 3 star: 1 2 star: 3 1 star:  48
Bottom Line: 12% would recommend it to a friend
Showing 1-11 of 59
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  • Stay away, refused a refund

    • By William D.,
    • York, PA,
    • Mar 30, 2020
    • Verified Reviewer

    I purchased 1 pair of PlayBeatz for $38.94 with the intent to use them for outdoor activities. After receiving them in a timely manner, I opened the package, took the earbuds out of its case and tried to place them in my ears. No matter what I did I couldn't get them to stay in my ear, kept falling out no matter how many times I tried to put them in. My wife tried also with no results. Called customer service and they told me they could not give me a full refund because of the Terms & Conditions that states;

    For reasons of health protection, sanitary and hygiene, unless they are faulty, we cannot offer refunds on our products unless they are returned within 30 days from the time you received your purchase, new, unused/unworn, and intact in their original packaging. Due to health protection or hygiene reasons, return of our product is not suitable after it has been unsealed or the packaging opened because resale or reuse of our product is impossible.

    Read the fine print before you make a purchase.

    How do you know if something is going to work for you if you don't try it on, so to speak? Never did try pairing the buds to my phone. Beware if you take the buds out of the packaging you just bought them. Oh, they did offer me a refund of 10% more of my purchase price, but that's not a full refund. I refused and now I'm stuck earbuds I can't use.

    Bottom Line: No, I would not recommend this to a friend


  • Absolute crap

    • By David F.,
    • Australia,
    • Mar 24, 2020
    • Verified Reviewer

    Besides that it took six weeks to arrive, these PlayBeatz are absolute crap. Sound quality is poor when they stay connected and the left bud keeps disconnecting and reconnecting every time you move your head. Biggest regret was I didn't read the reviews first. Could have saved myself $50 US.

    DON'T THROW YOUR HARD EARNED CASH ON THIS CRAP.

    Bottom Line: No, I would not recommend this to a friend


  • Warning...these earbuds are junk

    • By Joseph M.,
    • Easton, PA,
    • Mar 17, 2020
    • Verified Reviewer

    I purchased two sets of earbuds...but wish I had not been lured by their low price. These earbuds fade in and out. Sometimes the right bud works and sometimes the left one works...at the same time.

    The old adage is true...you get what you pay for. These are junk.

    Bottom Line: No, I would not recommend this to a friend


  • Great earphones

    • By Donna M.,
    • Arizona,
    • Mar 14, 2020
    • Verified Reviewer

    These might be great earphones, but the set I got would not pair with any device. When I requested a replacement, the sent a WiFi extender instead and then demanded I ship these items back to CHINA, when they clearly have representation in the US. These people are crooks and I am posting this as many places as I can find to warn people.

    Bottom Line: No, I would not recommend this to a friend


  • Garbage

    • By Amber C.,
    • California,
    • Mar 7, 2020
    • Verified Reviewer

    Since day one my PlayBeatz have not worked correctly. I contacted customer service and they were very unhelpful and just kept telling me to reset them. I did reset them just like they instructed me to do. I reported this and there’s nothing they will do to honor their product. I now own a $50 pair of garbage. Very unhappy. This company is shady and their product is a gimmick.

    Bottom Line: No, I would not recommend this to a friend


  • Very disappointed

    • By Chad H.,
    • Harriman,
    • Mar 5, 2020
    • Verified Reviewer

    I am very disappointed in this product, it is not what I thought it would be so I contacted customer service about the issue and they offered me a partial refund. I just wanted a full refund so I got told that I would have a return label sent to me by email. When reading it you have to pay for shipping on return, that is ridiculous, and god knows when you will get a refund. I will never ever buy from this company again. I have never heard that you have to pay to ship it back.

    Bottom Line: No, I would not recommend this to a friend


  • Terrible product and company

    • By Rebecca S.,
    • Seattle, WA,
    • Mar 4, 2020
    • Verified Reviewer

    I ordered two pairs of these at the beginning of December and was going to use them for stocking stuffers for Christmas. Needless to say, I received them waaaaayyyyy after the holidays...about 30-49 days.

    This product is horrible! I’m glad I didn’t give them to anyone, I would be embarrassed! These don’t stay connected to a thing and they have a terrible time even connecting.

    I tried to cancel my order before it shipped but got no response. I tried to return one pair in packaging and was told I only had 30 days. Well, it took longer than 30 days for me to get these useless items.

    I hope this company goes under soon...with poor customer service, a terrible product (it is basically a scam), and lack of ethics...it won’t be around long.

    Bottom Line: No, I would not recommend this to a friend


  • Poor quality

    • By Bob B.,
    • Pearl, MS,
    • Mar 3, 2020
    • Verified Reviewer

    I bought 2 pairs of these. They were shipped with a week. After charging them as per the instructions they worked for a day. However, now the left earbud on both of the pairs will not charge and the charging case never completes a full charge. I also purchased a "lifetime warranty" and will contact them about these. I am very disappointed with the purchase and cannot recommend them at this time. My cost was $88 for them and another $14.80 for the "lifetime warranty". Hopefully, the call to them will be positive and if it is I will recommend them higher.

    Bottom Line: No, I would not recommend this to a friend


  • Will definitely not recommend

    • By Chi C.,
    • New York,
    • Mar 1, 2020
    • Verified Reviewer

    I ordered 2 PlayBeatz in early December for $69.99 each, and they didn't arrive until January 30, 2020 (there goes my plan to use them for Christmas present).

    I gave 1 to my nephew and kept 1 for myself. So far -

    Set up: Very easy.

    Battery life: Less than 2 hours even after a full day of charging.

    Main issue: The right earbud constantly powers off in the first 30 minutes of use.

    Overall: Frustrating experience.

    My nephew seems to be having a better experience with his as he has not complained to me about it...I hope.

    Bottom Line: No, I would not recommend this to a friend


  • Not bad!

    • By Michael C.,
    • Pennsylvania,
    • Feb 26, 2020
    • Verified Reviewer

    I ordered the PlayBeatz on February 18 and received them on February 23rd (today as I'm typing this). They work as advertised. About 3 hours of music listening, but I had to take a star away because they don't have much bass. I bought them for 50% off, so they were $29.99. I listened to music for about 3 hours and took a couple of calls - they worked well. Everyone thought they were made by Apple, and I made a couple of friends green with envy with these. This is my first day of owning them, so time will tell, but they functioned well for me today! I will be back in the future for a continuation of this review.

    Bottom Line: Yes, I would recommend this to a friend


  • Stopped working after two months

    • By Richard H.,
    • Georgia,
    • Feb 24, 2020
    • Verified Reviewer

    Left and right buds stopped pairing with each other after two months. Support did respond and sent detailed instructions on how to fix this. But it didn't work. PlayBeatz only gives you a one-month warranty so I'm out of luck. Don't waste your money.

    Bottom Line: No, I would not recommend this to a friend


Showing 1-11 of 59

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