About Pocket Jump

Pocket Jump is a portable car battery jump starter that’s claimed to plug into any 12-volt outlet to help you start your engine in as little as 10-15 minutes, regardless of the weather conditions outside. Because of this, Pocket Jump is claimed to be the “fastest, easiest way to charge a dead car battery.”

According to the product’s website, Pocket Jump provides compact power that delivers a safe jolt of power to your car’s battery, and can help prevent you from fumbling with jumper cables or waiting forever for a tow truck. And when you’re finished using your Pocket Jump, the manufacturer claims you can just reverse the switch to recharge it for next time, and then place it in your trunk or glove compartment.

You’ve got to admit that the thought of recharging your car using a device that can fit in your cup holder seems intriguing. But is this what Pocket Jump can actually provide, and is it worth the money? Consider the following:

Keep Your Options Open

First, keep in mind that if you’re in the market for a cigarette adapter battery charger, performing a quick online search will reveal dozens of options. And if you open yourself up to the possibility of a portable charger that connects to your battery’s terminals (like traditional jumper cables), you’ll have even more options from which to choose.

Granted, not all of these will be as inexpensive as Pocket Jump, but if you’re willing to learn the basics of jumping a car and/or spend a little more money, you might have a recharging option that can provide years of reliable service (we’ll talk more about this in a moment).

Considerations When Using Pocket Jump

Before you hand over your hard-earned money for Pocket Jump, you should hook up a device to the 12V outlet in your car and then turn off the ignition. This is important because some manufacturers allow this outlet to continue operating with the ignition off, while others do not. And if yours falls in the latter category, Pocket Jump won’t be of any use to you in the event of a dead battery.

Also, although Pocket Jump is claimed to recharge your battery in as little as 10-15 minutes, many similar chargers can take hours. Obviously this is highly dependent on what caused your battery to drain, as well as how much power is drained. However, in all but the “best” of circumstances, we’d be skeptical that it actually works as quickly as the manufacturer claims.

What’s the Deal with Pocket Jump’s Manufacturer?

Pocket Jump is manufactured by Telebrands, one of the biggest players in the “As Seen on TV” industry, who also makes other popular ASOTV products such as Amish Secret, Copper Hands, Grassology, and more.

Among nearly 250 HighYa reader reviews (as of 3/9/15) for these products, they have an average rating of 2 stars, with common complaints citing poor quality, failure to work as advertised, and poor customer service.

Telebrands also holds an F rating with the Better Business Bureau based on nearly 1,400 complaints. In fact, the company’s BBB accreditation was revoked effective 9/23/14 due to failure to abide by the following standards:

  • Promptly respond to all complaints forwarded by BBB by:
  • Resolving the complaint directly with the complainant and notifying BBB, or
  • Providing BBB with a response that BBB determines:
    • is professional,
    • addresses all of the issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

The BBB website also notes a 2014 action initiated by the State of New Jersey, which “alleges that Telebrands violated the Consumer Fraud Act through its practice of aggressively upselling products through its automated phone system and websites, failing to provide means for consumers to opt out of the ordering process, shipping and billing for products not ordered by consumers, and using misleading advertisements, among other violations.” This is something we covered in-depth in our article titled Secrets the “As Seen on TV” Industry Doesn’t Want You to Know About.

Admittedly, you may not experience any of the above with your Pocket Jump, but it’s certainly worth keeping in mind.

Pocket Jump Pricing & Refund Policy

Pocket Jump is priced at $19.99 plus $7.99 S&H. According to the product’s website, you can purchase a second Pocket Jump for an additional $7.99 S&H, although this option wasn’t made available when we attempted to check out.

All Pocket Jump orders include a 12V adapter.

Pocket Jump comes with a 30-day refund policy, less S&H charges. In order to request one, you’ll need to contact customer service at 855-668-1655.

Can Pocket Jump Give You the Power?

Chopping to the point: While Pocket Jump might help you recharge your battery in the event of an emergency, it very likely won’t work as fast as the manufacturer claims (in most instances), and may not even work with your car at all.

With this said, if you decide to give Pocket Jump a try, keep in mind that you could lose almost as much in S&H charges as you’ll receive as a refund, especially if you choose the BOGO offer. Even then, we’d still recommend keeping a set of good old-fashioned jumper cables in your trunk.

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