Porch.com Reviews

Donnelle Gathers was very professional and timely on house calls and work. He pointed out additional items that he felt were not consistent with current codes, but, did not hard sell the extra work. He offered a few alternative remedies in case I was not prepared to make all of the repairs. I opted to not only hire him for the initial work, but had him add additional circuits outdoors for when I close in the carport so I won't have to bring in anyone at that time. I will call Gathers first if I ever have electric concerns in the future.

They arrived on time, kept in contact by phone, very courteous, and a quick clean job was performed. I have a second project for them...too bad their number is disconnected.

Horrible experience with Porch. Soon I sign as a landscape company to work with Porch and my first four leads were fake. The first one was a ghost, abandoned house. The second the client decided to not do the project anymore soon I paid $30. The third client wanted to wait until the Coronavirus virus pandemic ends soon. I paid $26 for the lead. The fourth one was a condominium without a backyard or front yard. Leads not credited back. Porch are scammers.

The Porch process has worked very well and produces a very good contractor with excellent workers that do quality work. They were on time. Josh is a very good manager of his crew.

Great experience! I will never move without this service again. They are super helpful and Tracy Williams is a great Customer Service Rep. I highly recommend her. Top-notch company!

Extremely quick response time. Thorough estimate of plans and respectful of our creativity. Highly recommend! Family owned and operated business. Local and fair market value estimate.

No one has ever returned my call and the problem grew bigger.

After purchasing a new electric wall oven, I contacted an installer recommended by the retailer and set up a date/time for service. They canceled at the last minute so I searched online and located Porch. I submitted a work request detailing that I needed a 27" electric wall oven removed and a new 27" electric wall oven installed in the same spot - no alterations necessary. I was quoted a price and it was scheduled for 9:30 am today.

At 9:00 I received a call from the installer saying he was leaving and would be here at the appointed time. He then asked what kind of electrical work would he be doing? I explained what I had submitted in the work request since he had no idea what he was coming for. At 9:45 I received another call from the installer saying he was on the freeway with a flat tire and was awaiting road service. Finally at 11:45 he showed up to start the job - not wearing a mask, gloves, or shoe protectors. When I asked if he had a mask, he replied, "I'm not sick - are you?" I live in a downtown area in a city which is a hotbed for new COVID cases and which has mandated face coverings when in public and not eating/drinking. My husband and I are 83/73 respectively - he is recovering from eye surgery and I am a 10-year cancer patient - definitely high-risk categories who didn't appreciate the cavalier attitude toward our health and safety.

The job was completed in one hour and after a little prompting (I brought out the vacuum and left it) everything was cleaned up. I was told only a credit card payment was accepted and I would have a receipt in my email (not yet received 30 minutes later). My oven is now in the wall and hooked up, but I had been hoping for a better experience.

Klein Electrical contacted me about my project very quickly.

I needed an electrical run for my Hot Tub.

He came out quickly to give an estimate and inform me of what materials he would need.

We determined a good day for him to do the work.

He arrived on time. Completed the work and cleaned up the work area.

I would recommend and use him again.

On time. Good work. Checked everything.

Made a roofing material status report.

Left every cleaned up.

Good attentive prod.

Tom responded quickly then came out the next day, was on time, professional, very nice, did a great job on my garage at a reasonable price. Would highly recommend him to anyone needing siding or gutter repair.

I was a little worried at first about using the site, but am so far very happy with the workmen and how hard they work.

Baldwin Home Improvement will get 10 stars from me.

There were several names/companies that came up as recommended and upon reading reviews selected Tyson Scott based on the positive feedback. He was excellent and very flexible to meet on our schedule for a Saturday inspection.

On time. Completed all work in a timely manner. Cleaned up after work complete. Very friendly. Will use their services again.

Frank was prompt and his installation was fine. He is a little "different" and talks to anyone around, including himself. His work is good and priced well. If you can overlook his oddities, he’s worth it.

Ohja Landscaping service is a very professional business. The owner, Charly Ojha, explained in detail the service necessary to get the lawn looking presentable, wrote up a contract and quoted price. He is also very knowledgeable.

Mr. Cooper of Washington Paving Company sent a contract, a text the day before, and also did a very professional job of repaving the driveway.

I recommend both companies. If you value honesty and quality work, these are 2 companies that will deliver!

Daniel was on time, quick, and efficient, he was courteous, friendly, and well informed.

We were told by other technicians/repairmen it would be a 2 and 1/2 to 3 and 1/2 hour job, and he was start to finish, an hour and a half. Very professional.

When I talked to the person at Porch who gave me an estimate over the phone, he explained that, for installing my 2 TVs on wall mounts, it would be $118 for the first 2 hours, but if it went into the 3rd hour it would be $59 more. (That makes sense...$59/hr.)

But, when the worker (who did an excellent job) tallied up the bill, for 1 hr and 10 minutes of work, at $177, I became temporarily brain-addled and thought this was a good deal because I mistakenly remembered the minimum charge as $218, not $118. So, I let the charge stand...until later when I came to my senses and realized I'd been overcharged. So, I emailed Porch about the dilemma.

Someone from Porch then called me and tried to scam me by claiming that the way the bill was figured was $118 for the first TV, then $59 for the second. Right...the fog was only temporary and has lifted. I can see right through you now.

We ordered a patio heater and lacked some combination of ability and interest to put it together ourselves. We scheduled Porch.com to send someone out to put it together for us. We got email and phone confirmation, and someone (Greg) came out when scheduled and put it together without any hitches. Really a pleasure.

Porch was on time with my recommendation. Company came out, did the job. However, the job was not to my satisfaction. Tried contacting the company, to date no return call. But I will use Porch again, but just may not that particular company.

Mrs. Jessica and Mr. David were courteous and professional and did an awesome job ensuring that I was completely satisfied before leaving. Will definitely use them again for my next project.

I finally called today to try to find one of the recommended places. When I called KCSI Construction, I reached a car wash. The number for Custom Woodworking only gave me a recording that the call could not be completed as dialed. I decided to google the companies and did reach Custom Woodworking (540/953-1898); I have already talked to them and texted pictures of my project. I'm really hoping this works out; it would break my heart for this family heirloom to be trash.

I had Porch for a rental house and for a couple of years they did ok. Since the first of this year (2020) when I restarted the twice-monthly service after the winter, the company charged me 2 times in 3 months for a service that was not done. My renter had to tell me and send photos. I contacted the company and this last time, they kept telling me the project coordinator would contact me to "find out what happened". I kept calling 3 times a day with no results. I told them I knew what happened, they charged me without mowing, I just needed them to get out and take care of it. I needed them to do it as the grass was probably over the 6-inch limit by this time and a new company would charge extra. I hired a new company and when I called to cancel Porch, they informed me my service had already been canceled - I guess by them because they were tired of hearing from me! Find another company!

I was skeptical about this at first as I have never heard of an assistant for the moving process. However, it has been extremely helpful. They set us up to discuss homeowner's insurance quotes with multiple companies and we successfully selected a policy at a great rate. They also helped us get a home security system installation set up for when we do move into the home. I am excited to see what other service options they will help us get figured out. Definitely has streamlined this process for us.

They did a great job. Friendly and professional. Would highly recommend them. Using Porch has been a great experience. They find highly qualified professionals in a matter of minutes. Absolute solutions did a wonderful job cleaning the tile and grout in our home, and they seal the grout too.

ValueCheck came out the next day after a call to them to schedule an inspection. The inspection for termites, which was performed the next day. I am very satisfied with their service. They provided me with a certified inspection report via email the day after the inspection. I would highly recommend their service.

Very fast response...great price and started ASAP. Here today and already looking fantastic. Definitely will use Barnes Family Fencing again. Thank you, Porch, for a great experience.