348 Consumer Reviews for Porch.com - Page 3

Average Consumer Rating: 2.5
Rating Snapshot:
5 star: 116 4 star: 13 3 star: 3 2 star: 14 1 star:  202
Bottom Line: 38% would recommend it to a friend
Showing 23-33 of 348
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  • Editor’s Note: It is our understanding that this company has been asking its customers to leave feedback on HighYa. We assure you that each of these reviews has still been subjected to the same verification & vetting process that all submitted reviews go through. Learn More Here
  • Perfect tub and wall surround installation

    Porch.com has been of great help in finding very competent, talented handyman help. Porch.com directed me to handyman Nick DeWalt who did a perfect installation of a bath and wall surround, giving my bathroom a beautiful new look. I highly recommend the services of Nick as he had multiple handyman skills including plumbing and electronic work. The work was flawless, and Nick cleaned up and did it for a fair price.

    Bottom Line: Yes, I would recommend this to a friend

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  • Great job. Very efficient.

    • Little Falls, NY,
    • Dec 7, 2018
    • Verified Reviewer

    The plumbing company that was recommended to us by Porch worked out really well. The person I spoke to at Porch was very nice and responded back to me in a short amount of time. I would definitely use this company again.

    Bottom Line: Yes, I would recommend this to a friend

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  • Professional

    • Colorado,
    • Dec 6, 2018
    • Verified Reviewer

    There was still snow on the roof, but this didn't stop the service call.

    In addition to cleaning the chimney, the tech showed me how the heat had caused the bowing of the thing that holds the logs, as well as the effects of smoke to the outside top of the chimney, and he even cleaned the glass doors of the fireplace insert.

    Bottom Line: Yes, I would recommend this to a friend

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  • Appliance Maintenance

    • Bremerton, WA,
    • Dec 5, 2018
    • Verified Reviewer

    I requested service on 11/27; the project was completed on 11/28. No issues whatsoever. The quote was accurate and we were pleased with the customer service as well. I will definitely recommend.

    Bottom Line: Yes, I would recommend this to a friend

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  • DeMars

    • Elizabethtown, KY,
    • Dec 5, 2018
    • Verified Reviewer

    Mike painted my entire house from the basement to the second floor. Outstanding work and excellent price. I left my house key with Mike - totally trustworthy, on time and professional. All my friends and neighbors were impressed with his work - all ask for his business card. I will hire him for all my future painting needs.

    Bottom Line: Yes, I would recommend this to a friend

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  • Florence Restoration

    • New Bern, NC,
    • Dec 2, 2018
    • Verified Reviewer

    365 Restoration Services have been very responsive in terms of a prompt estimate and responsive workmen to execute the project. Very receptive to changes as result of inspection of the damage.

    Bottom Line: Yes, I would recommend this to a friend

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  • Roof repair on a holiday

    • South Carolina,
    • Nov 29, 2018
    • Verified Reviewer

    I had 4 calls in an hour. Two of which were not acceptable and I chose the one that contacted me that could get the job done before the rain. My experience was very good. Thanks to Hunter Hanning for his quick response and solution to the problem.

    Bottom Line: Yes, I would recommend this to a friend

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  • Attic Insulation estimate

    • Prescott Valley, AZ,
    • Nov 22, 2018
    • Verified Reviewer

    No one has contacted me yet, I requested a quote on our attic, which appears to need some additional insulation. This is the second time I have requested a quote from Porch, and like the first time, no one ever contacts me. I understand they want a favorable review, but that's hard to do when no one ever contacts you.

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 7, 2018

      Porch, Customer Service Rep

      Sherry,

      We're sorry to hear we have not been able to match you with a contractor yet. We do our best to match homeowners with qualified local pros who can get the job done. In this case, it's possible there are limited pros in your area qualified to do this project. We hope you'll give us another try for a different project in the future.

    • Dec 12, 2018

      Sherry E.

      I am waiting or someone to contact me again for attic insulation estimate, it is now December 12, 2018, and still, no one has called me for an estimate.

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  • Remove poorly designed steel deck under construction and replace with a composite deck

    • Mobile, AL,
    • Nov 12, 2018
    • Verified Reviewer

    The owner of the company showed up when he promised. We went over what needed to be done. I showed him a piece of the composite and where we found it and gave him the promotional booklet about it. He explained how they work, which matches my work ethic and not the work ethic of the lazy guy who was doing my deck and who made numerous error in the very basic phases of the project...days he worked some were usually after 1:00 pm and then only for a couple of hours. I finally fired him at a substantial cost to me but with great relief. I am so lucky to have found Francis, and as the work has progressed as he laid out, I am confident Porch found the right person for me. Thank you.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Scam

    • Jackson, MI,
    • Nov 9, 2018
    • Verified Reviewer

    Horrible company. Leads are cold calls and mostly nonresponsive. Good luck getting that refund on these bad leads. They change policies constantly without any notification. Their customer service is horrible! They say they’ll have someone call you back within 24 hours...doesn’t happen. It got to the point that to get a refund on these bad leads, I had to call from a number that was not in their system just to talk to someone. They say that they are affiliated with Lowe’s -they were, but we just talked to Lowe’s corporate office, and even they have gotten away from this company. Just a shady, shady company! Please beware!

    Bottom Line: No, I would not recommend this to a friend

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    Comments (2)
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    • Nov 20, 2018

      Porch, Customer Service Rep

      Joyce,

      We're sorry to hear about your experience. Sending pros quality leads, and crediting leads when they are invalid is something we care deeply about, and we'd be happy to discuss any issues you may have had with lead quality in the past. You can reach our support team here: https://porch.com/pro/support.

    • Dec 3, 2018

      Jim W.

      I was hired by Porch and had three jobs cancel up front. Then I did the next two jobs and went to get paid, but they said there was an error on there end on setting up my account, almost a week later they got that fixed. As of four days later, I still have no payment and they wonder why I did not do the next two jobs! Looks like a scam to me. I have my own time and money out, and this is the way they treat the contractors!

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  • 3 out 3 people found this review helpful

    Worst service

    • Baltimore, MD,
    • Nov 8, 2018
    • Verified Reviewer

    I am a professional and receive 4-5 Porch leads a day and 95% of them are junk and a complete waste of time. I called them to have them stop the email leads, and after calling them twice, I still get their leads. The leads cost up to $50 per lead, and most of the leads are consumers that want something yesterday because they failed to pull a permit or consumers that still believe there are desperate professionals out there that wouldn’t eat their next meal unless they underbid their project. I have actually paid for a lead and met with the person and he did not own the land that he wanted to build on but was thinking of "maybe someday" purchasing the land and wanted to "dream" of what could be placed on the property. Keep dreaming pal and stop wasting other people's time!

    Bottom Line: No, I would not recommend this to a friend

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    • Nov 20, 2018

      Porch, Customer Service Rep

      Kenneth,

      We're sorry to hear about your experience. We aim to provide contractors with high-quality leads and exceptional customer service, and we'd be happy to discuss any issues you may have had with lead quality. You can reach our support team here: https://porch.com/pro/support.

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Showing 23-33 of 348

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