Our order had already taken way too long from Carl's down the street. The app notified me when the driver got to my apartments, but after a few minutes, I checked my app to find the driver. I watched the car on the app map park and drive around my apartments. So I messaged the driver. Nothing. I called the driver. Nothing. Messaged again. Nothing. Finally, the driver shows up, no mask, comes in close to my threshold and hands me the drinks and food. Her eyes are all squirrely and I asked what she'd been doing for 20 minutes since she arrived. She said her house caught on fire in Victorville (45 minutes to an hour east of me) so she was on the phone.
The drinks were obviously melted and the food wasn't even edible. This was my first time ordering from Postmates because I had to have Carl's and DoorDash doesn't have it.
I notified Postmates and they said thanks for my concern and there's a shortage on masks. They appreciate me bring it to their attention. What the? I replied and asked what about your driver having an "emergency " (not a credible-looking older chic) and ruining my food! They gave me a $6.63 credit for the $40 of Carl's Jr. me and my kid couldn't eat.
Yeaaaah, I do NOT recommend them at all.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend