I've written over 14 email requests for return and refund and nobody EVER replies to my emails. Now the POSTUREPILLOW website has been RENAMED "POSTURE DOCTOR" and has all the same products, false claims, promises to be satisfied or your money back. THIS WEBSITE AND THE PRODUCTS THEY SELL ARE A SCAM!
Below is a copy of the requests sent with no response or reply.
"I purchased the Posture Pillow, (Order Number:#49501) and it was delivered.
Wed, Jan 15, 2020 at 9:10 AM .
After the first week my neck actually felt very sore and stiff in the morning. I assumed it was likely part of the normal break-in process, but after almost 2 weeks I'm finding I can't sleep well unless I use a standard pillow.
After using the pillow for 13 days, nothing has changed, and my neck still feels sore and therefore I feel it just isn't right for me.
I've been trying to reach your customer service department and have requested instructions how to return it but nobody will reply to my requests.
Please advise how and where to return it for a refund.
Bottom Line: No, I would not recommend this to a friend