Power Air Fryer Oven Review: Is It Worth It?

By Derek Lakin
HighYa Staff
Published on: Oct 31, 2017

With eight one-touch presets and turbo cyclonic Rapid Air technology that surrounds your food, Power Air Fryer Oven is an all-in-one device that promises to air fry, roast, grill, and bake, with little or no oil.

It also includes rotisserie and dehydrator settings that can preserve fresh fruits, veggies, and other foods.

Using its digital touchscreen panel, the website indicates you only have to set the time and temperature, and the device will “virtually eliminate oil from the process,” while reducing potential mess.

During the process, Power Oven’s airflow racks will allow the hot air to circulate 360° around your food for crisp, golden results, while the drip tray catches the extra fat, for meals with fewer calories than traditional frying.

With three levels of cooking surfaces, the manufacturer claims you can cook an entire family meal with just one device, while keeping an eye on the whole process through its crystal clear, extra-large window.

When you’re finished, the Rotating Mesh Basket and other accessories are made of durable stainless steel, so they’re dishwasher safe for fast, easy cleanup.

Has Tristar hit another home run with Power Air Fryer Oven? Can you expect it to take the guesswork out of cooking, while also delivering delicious fried food without the fat or calories? Let's start by comparing its core functionality to conventional methods.

How Does Traditional Frying Compare to Power Air Fryer Oven’s Rapid Air Technology?

With traditional frying, battered food is immersed in oil that’s heated to between 350° and 375°. This quickly seals the exterior, creates a golden-brown Maillard reaction (one of the main reasons fried foods are so delicious), and evenly cooks the food inside, while retaining moisture.

Despite its great taste, though, WebMD reports that fried food is typically loaded with fat, calories, and sodium, too much of which can lead to side effects like heart disease, type 2 diabetes, and obesity.

Instead, the Rapid Air Technology in Power Oven heats its internal air to between 150° F and 400° F (depending on the setting chosen) and then uses a fan to quickly circulate it.

As a result, the manufacturer claims this can provide much of the same crisp, delicious browning as traditional frying, without the unhealthy oil.

But will it deliver in this regard? First, we need to discuss features.

Taking a Closer Look at How Power Air Fryer Oven Works

We’ll talk about important aspects to consider when purchasing an Air Fryer in a moment, but one frequently mentioned by consumers is capacity—in other words, the larger, the better.

And while no capacity is specifically mentioned, the FAQ indicates it’s large enough to hold “a 9" round pizza or cake, a 9 x 5" loaf pan, or a 5 lb. chicken.”

Important: Although The Air Fryer Oven website and commercial promote a five-pound weight limit for chickens, the device’s user manual recommends not exceeding 3.5-four pounds.

On the inside, you can choose between using air flow racks (ideal for dehydration, as well as crispy heating), or the rotating mesh basket (for fries and roasting nuts). If you’re in the mood, the rotisserie shaft, forks, and set screws can be used to cook roasts and whole chicken.

Then, you’ll use the included Fetch Tool to gently extract them, without burning your hands. And regardless of what you’re cooking, its Drip Tray promises to catch fat and make for easy cleanups.

Once your food and appropriate accessories are in place, you’ll use the digital numeric interface to get started. The Oven’s power button doubles as a start/stop button, and you’ll use the temperature control to adjust between 150° and 400°, in 5° increments.

The time control buttons allow you to select cooking times between one and 60 minutes, except for dehydration mode, which defaults to 30-minute intervals between two and 24 hours.

On this panel, you’ll also find an internal light button that allows you to check progress during operation, a rotation button for use during any mode (not just rotisserie), and eight cooking preset buttons.

By default, selecting any of these will set the time and temperature based on that particular food, although this can be overridden by manually pressing the time and temperature buttons.

Keep in mind that, according to the site’s FAQ, some foods will have to be flipped mid-cooking, the device can never be used to cook or reheat liquids, and you’ll need to add three minutes to your cooking time when starting cold.

Regardless of the mode or manual setting you choose, the Power Oven’s built-in shut-off mode will automatically turn the device off once the timer reaches zero. From there, the fan will continue running for 20 seconds to help cool the device down.

Power Air Fryer OvenWith 1,700 watts of power, Power Air Fryer Oven’s superheated cyclonic air claims to deliver the same taste as fried foods, but without the oil, fat, or calories. Image credit: Tristar Products, Inc.

How Much Does the Power Air Fryer (CM001) Oven Cost?

Available in white, black, or red, the Power Air Fryer Oven is priced at four payments of $39.99 plus free shipping, or a single payment of $159.96. For this price, you’ll receive:

  • AirFryer Unit
  • Fry Basket
  • Basket Divider
  • Recipe Books, as well as access to an online recipe library

During checkout, you can add the Accessory Kit (Rotisserie Carving Stand and 6-Quart Basket w/removable handle) for an additional $39.96, a six-year warranty for $29.96, and a Copper Chef fry pan set (11-inch family size and a 9.5-inch square fry pan) for $29.96.

We also found the device sold through Amazon for $179.99, plus free shipping.

All direct purchases come with a 60-day refund policy and a 60-day limited warranty against defects in materials workmanship, less S&H charges.

In order to request a refund or file a warranty claim, you’ll need to reach out to Tristar Products’ customer support line at 973-287-5197.

Are There Any Online Customer Reviews for the Power Air Fryer Oven?

The only website where we encountered any customer feedback for the Power Air Fryer Oven was on Amazon, when two reviewers had given the device an average rating of three stars.

One (five stars) reported that it delivered great results, cooked without using oil, and worked as well as a traditional oven. On the other hand, the one-star reviewer reported that it featured less-than-stellar functionality.

From a company perspective, Tristar is the second largest manufacturer in the As Seen on TV industry and has been in business for more than 30 years.

Recent standout releases include Clear TV, the Copper Chef lineup, as well as other products bearing the Power Air Fryer brand name.

In fact, since they use the same Rapid Air cyclonic technology and pre-set functionality, it’s worth pointing out that we performed an in-depth review of the Air Fryer, which could help provide some meaningful insight into some of what you might expect:

Tristar held an A+ rating with the Better Business Bureau, based on 17 reviews (100 percent of which were negative) and nearly 750 closed complaints, as of 10/30/17.

Where details were available, most of these appeared to revolve around lower quality than expected and customer service difficulties. In each instance, a company representative responded with a proposed solution.

Power Air Fryer Oven vs. Power Air Fryer XL: What’s the Difference?

Functionally, both the Power Air Fryer XL and Oven (shown side-by-side below) feature the same Rapid Air cyclonic technology, digital panels, dishwasher-safe parts, vented air chambers, and temperature settings between 150° and 400°.

Power Air Fryer Oven vs. Power Air Fryer XLThe Power Air Fryer Oven (right) appears to provide a larger cooking chamber than the previous XL version (left), although support couldn’t provide any specifications. Image credit: Tristar Products, Inc.

As such, their biggest differences seem to be mostly related to design, as the Oven is meaningfully larger than XL, with a more substantial touchscreen. So, if you have vision or mobility issues, this might be a meaningful value-add.

There are some other differences worth noting:

Features Power Air Fryer Oven Power Air Fryer XL
Number of Pre-sets 8 7
Capcity 3.4 quarts Listed as large enough for a 5lb. chicken, though no specifics provided. Customer support didn’t have additional details.
Heating Increments 10°
Basket Adjustability No Yes

While these are two popular models from a well-known manufacturer, they’re not your only air fryer options, by any measure. Other top Google and Amazon marketplace search results at the time of our research included:

  • Philips HD9240 High Capacity Digital Airfryer ($300)
  • NuWave Brio ($100)
  • Farberware Air Fryer ($70)
  • Cook’s Essentials Digital Air Fryer ($100)
  • Dash Compact Air Fryer ($50)

Given the variety of manufacturers, styles, and price points, what’s the best method of deciding which air fryer is right for you?

The HighYa team has reviewed several of the most popular air fryers over the years.

And during our research, we’ve learned that capacity (cooks greater amounts of food), the wattage (cooks faster and more evenly), and the number of available features (adds convenience) often have the biggest impact on customer satisfaction, according to their online reviews.

To this extent, it’s our opinion that a good place to start is by selecting one (or perhaps even two) of these factors to focus on, and then moving from there.

Just keep in mind that if you place more emphasis on one aspect, you might need to make accommodation in another.

For example, the Philips model featured the highest wattage of the above bunch but was also priced the highest.

But if capacity and price are your main focus, the largest option was Cook’s Essentials at 5.3 quarts, which also featured a competitive price along with a total of 10 total functions.

Our Final Thoughts About the Power Air Fryer Oven

Can the Power Air Fryer Oven help you enjoy guilt-free fried food, as claimed on the website? Based on what we’ve read from consumer feedback for many popular air fryer models, this certainly could be the case, especially related to pre-fried foods like french fries, chicken strips, fish and cheese sticks, and so forth.

Writing for The Alternative Daily, Krista Hillis reports that in a 2015 study published in the International Food Research Journal, researchers cooked potato strips at 180 degrees Celsius (356 degrees Fahrenheit) for 40 minutes, using both air fryers and traditional oil-based methods. They found:

“… air frying significantly reduced moisture and oil uptake. In terms of free fatty acids, peroxide values and other physicochemical changes, researchers reported greater changes in the oil extracted from traditional frying methods, in comparison to air frying. Overall, researchers concluded that using an air-fryer is, in fact, a healthier technique.”

However, one of the most common complaints we’ve encountered among consumers in general is that, if you’re planning on using an air fryer to completely replace a traditional deep fryer for more robust, freshly-made foods like fried chicken or dumplings—and you’re expecting the exact same taste in all instances—you might be disappointed by their performance.

While maintaining realistic expectations, it’s also important to point out that pre-fried frozen foods are often loaded with salt, preservatives, oils, and fat that could outweigh any health benefits you might achieve from the Oven’s little-to-no-oil operation.

Finally, with a meaningfully larger size than the previous XL model, Power Oven isn’t exactly a small appliance, so make sure you have enough cabinet or drawer space in your kitchen.

The user manual also emphasizes that you’ll need at least five inches of free space at the back, sides, and above the appliance, so you’ll need a fair amount of counter room while it’s in use.

With all of this in mind, Power Air Fryer Oven seems to deliver a lot of convenient features and a large capacity, and at a very competitive price. And if it doesn’t meet your expectations, Tristar provides a 30-day refund policy.

Just remember that based on the device’s size, it might not be exactly inexpensive to ship it back to the manufacturer, depending on your location.


Read 116 Power Air Fryer Oven Customer Reviews and Complaints

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Average Customer Rating: 1.7
Rating Snapshot:
5 star: 8 4 star: 5 3 star: 8 2 star: 17 1 star:  78
Bottom Line: 14% would recommend it to a friend
Showing 1-11 of 116
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  • 63 out 73 people found this review helpful

    Not all it's cracked up to be

    They did not send me the item I paid $49.99 extra for, which was the pan to cook breads and cakes. It was supposed to be copper and have a handle on it. Instead, they told me that I paid $49.99 for the basket and the handle and not the bucket. They charged me $199.92, and I did not get what I ordered, nor am I happy with the product since it takes up too much space and it's very cumbersome. They also refuse to pay my shipping charge for returning the package, which cost me $72.51.

    So all potential customers beware, be very aware that you may get ripped off.

    Bottom Line: No, I would not recommend this to a friend

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  • 51 out 58 people found this review helpful

    Ripoff, stay away

    This is an honest review. This oven is a ripoff. They claim that customers get a 60-day money back, but they don’t tell people that they don’t get the cost of the warranty but a $29.96 refunded. They also don’t tell anyone that it will cost $57 plus to send this useless machine back.

    It also does not perform as promised. The shelves keep falling down constantly, the machine smells like burnt plastic, and the rotisserie hangs with anything bigger than a pork chop. One other thing that was bad was that shelves were so flimsy that they fell down when trying to work with them. And the unit cracked my Corian countertop. Good luck people!

    In fact, when I called, the TriStar rep tried to refund me 30 bucks if I considered keeping this trash Air Frier oven. You better know that I will make it my life task to let everyone know what a ripoff this is. I expect all my money back and shipping paid for.

    So the saga continues. After wasting my time yet again with agent number 4, just as the other reps have done this is what they said:

    “Thank you for holding, Bernadette. The only best way to do as of now is we will suggest you return first the whole order back to us and we will see IF the protection plan will be refunded. And please visit us back if the protection plan was not refunded. And please be informed also that we do not offer return labels. You can print a return label from the carrier of your choice or bring it to the post office.”

    When we bought the item there was no return policy on their website, at least we were not able to find it, and now all of a sudden one is magically there. My husband looked several times! The fact that they can't guarantee to pay me back the extended warranty proves their dishonesty. I want people to know you WILL be out $90, they won't cover if you buy the extended warranty, and you have to pay a minimum of $60 with the post office for shipping because of size and weight.

    All of a sudden a return policy exists. So make sure you realize what it costs to send the oven back. You're out either way. Go to a store, that way you can take it back. Better yet, don’t buy it. The unit did not do what they said, for me at least. I will be logging a complaint at the BBB as well. I have seen many complaints against TriStar.

    Bottom Line: No, I would not recommend this to a friend

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  • 48 out 48 people found this review helpful

    Not worth it, worked once, made crap chicken, then did not work the second time I used it.

    • Virginia,
    • Feb 6, 2018
    • Verified Reviewer

    What a horrible piece of equipment. I bought it thinking it would be a great, healthy way to cook food. I followed all directions and took all the parts out and washed them before use. I put my chicken thighs etc. on the trays to cook, and as soon as the fan came on, there was a horrible smell of burning plastic. After the time the chicken was supposed to be cooked (it wasn't), for 40 minutes at 370 degrees and still raw in the middle, I gave up. I turned the machine off and unplugged.

    The next day, I plugged it in, turned it on to try to cook the chicken again, and got NOTHING; no FAN,no AIR, but it got hot. Very hot.

    I called customer service, and they apologized and said I could send it back and they would send another one. I said "fine, let me know when it comes, and I will ship the broken one back in the box you sent the new one in." NOPE, they cannot do that, you have to send it back first and once they receive it, you will be sent a new one. I told her to RMA my oven now as I was sending it back and don't bother sending me a new one. Cancel my order and refund me my money!

    They did send me a return shipping label to send it back, and luckily I kept the box it came in. They can shove it where the sun don't shine! I will never buy this again. And I would never recommend it to people I like.

    Bottom Line: No, I would not recommend this to a friend

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  • 46 out 46 people found this review helpful

    Horrible product!

    • Albuquerque, NM,
    • Feb 5, 2018
    • Verified Reviewer

    Don't waste your money on this one! it is extremely difficult to load the wire shelves, and the rotisserie rod is a real pain. The unit is so dark inside, even with the light on, and at counter level. No way you can do a 4-5 pound chicken on the rotisserie. Even a 3 pound one, tightly trussed, scrapes on the bottom!

    The wire racks are a pain getting lined up and if you have to turn food partway through, everything (crust on chicken) falls onto the bottom and all over the open door.

    It is a mess to clean. Crumbs and coatings fall off and into the vents on the inside of the door. The door cannot be submerged for cleaning, so you have to literally take a screwdriver and take the inside part of the door off the outside to clean out the debris!

    Notice that on the infomercials, they are always shown removing food, not putting it in? There's a reason for that; they don't want you to know how awkward and hard it is to get stuff inside in the first place!

    Don't waste your money on this junk! A good idea, but very badly executed. Never again!

    Bottom Line: No, I would not recommend this to a friend

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  • 41 out 42 people found this review helpful
    Updated review

    Update

    • Cincinnati, OH,
    • Dec 12, 2017
    • Verified Reviewer

    After further trials, I noticed a review on the hot bottom, yes it does get hot. I measured close to 200 degrees Fahrenheit. On the exterior base after cooking at 400 degrees for 18 minutes. The countertop was about 150. I would recommend a fireproof, heat absorbing mat under the unit. Damage to surfaces may occur. It exhausts at the base and back of the unit. The book says keep back and sides clear by 5 inches. It should say bottom too.

    Cooking meat is a real mess. Splatter all inside, all over. Book recommends cleaning after each use. I would do so. Do not walk away from it when cooking.

    I'm not sure if the health benefits are outweighed by the risk of using this appliance. Get a PDF of the instructions and read before buying. Safety instructions are covered in the book, not in the promo video.

    Bottom Line: No, I would not recommend this to a friend

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    • Previous review
    • Dec 6, 2017

    Doesn't perform as advertised

    First, the racks don't have long enough rails to get them in easy. Rails for racks start deep in the unit, and the racks are rounded, so trying to get the racks to line up to the rails is your first challenge.

    The video shows dark browned food. I tried several times, and it's more of a tan browning. Home fries become dehydrated before they are fully cooked. Even frozen fries don't brown at their recommended time. I tried another 10 minutes and still not browned and mushy center in the fries. I've baked fries in a regular oven and they are better. Crisp, brown and done.

    The chef in the video says to walk away, but the book tells you to never leave it unattended. The book says chicken max 4 lbs on rotisserie or it will hit the top. I haven't tried the rotisserie or kabobs yet. If you use vegetable oil, it will become a sticky goo on the accessories and hard to clean off. Just like a deep fried goo.

    I am going to keep experimenting with it. So far I would say, use your conventional oven. Probably a good dehydrator though.

    (read moreread less...)

  • 41 out 41 people found this review helpful

    Buyer beware!

    Just save yourself the hassle and don’t buy this oven. My first one worked once, then the second time I used it the fan died, and it caught fire. After arguing with customer service that “no, I should not have to pay you $20 AND the shipping costs for you to replace this” they sent me a label and I got a replacement machine.

    I turned on the replacement for 7 minutes to get some of the plastic smell out, and let it cool completely. I put food in to cook, hit start, and GUESS WHAT? The fan died. Again. When the fan dies the product STILL HEATS UP. This is a dangerous product. And now I’m being told I can’t get a refund. So the gift my in-laws purchased for us is literally trash.

    I am so disappointed in the service and the product. Do not risk your family’s safety. Go spend a few more dollars and buy the Cuisinart Rotisserie Toaster oven. This thing is total crap.

    Bottom Line: No, I would not recommend this to a friend

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  • 41 out 42 people found this review helpful

    Garbage

    Don’t fall for this scam like I did. It’s nothing but a glorified oven pod. You're much better off using your regular oven with much better results. I had to pay 75 bucks to ship it back, and then they only refunded me partially. Crooked and dishonest.

    Bottom Line: No, I would not recommend this to a friend

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  • 39 out 39 people found this review helpful

    Returned

    • Ohio,
    • Feb 2, 2018
    • Verified Reviewer

    I bought the air fryer oven after watching info on TV. I should have known better.

    I received the unit and washed all items, then used it to make fries. There was a terrible plastic smell when used, and I thought it was because of the newness of product. I cooked three more recipes. Ugghhh, everything tasted like melted plastic.

    I called to return the product. I lost $28.00 to ship it back and $26.00 for the extended warranty I had purchased, which they will not refund.

    Bottom Line: No, I would not recommend this to a friend

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  • 39 out 39 people found this review helpful

    Customer service horrible

    The third time we used the Power Air Fryer Oven the glass on the inside of the door shattered. I contacted customer service and was told corporate customer service would be in contact within 48 hours. I called again after the 48 hours had passed and was told again that it would be 48 hours. It took almost two weeks and multiple phone calls before I was money was finally refunded. Then had to contact them again because they didn't refund the funds I paid for the extended warranty on it.

    Bottom Line: No, I would not recommend this to a friend

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  • 39 out 39 people found this review helpful

    Refund/exchange policy leaves something to be desired

    • Metamora, IN,
    • Mar 23, 2018
    • Verified Reviewer

    We saw the infomercial and purchased an Air Fryer oven on January 11, 2018. Since that time we had only used the oven three times to heat up leftovers. I am only giving it three stars because of how ridiculous I think their policy is on getting a replacement oven.

    On March 9, 2018, I turned the oven on, and the display panel lit up but the oven was barely warm, and there was no air circulating inside the oven. I know that for a fact because I put little pieces of paper inside and waited for it to blow around like like on the infomercial. I tried several times to get the oven to work but no success.

    A few days later I called customer service. I was told it would be no problem, just box the oven up and return it to them along with check or money order for, I thought they said $14.95. On March 20, 2018, I started packing the oven up to ship, and I thought about the $14.95 and decided I wanted a refund instead of another oven. I called Customer Service once again, and when I requested a refund, I was told that was only available within 60 days from the date of purchase, which would have been March 11th. I asked about the shipping charge, and I was informed that I needed to enclose $19.99, not $14.95, in the form of a check or money order to cover the shipping charges on the replacement oven.

    We shipped the oven today, and it cost $35 to return a DEFECTIVE oven! So the bottom line is, we have spent $54.95, 1/3 of the original purchase price, to get a replacement oven because the original one was DEFECTIVE! Frankly, it would have been less stressful and more economical if we had just thrown the DEFECTIVE oven away.

    Bottom Line: No, I would not recommend this to a friend

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  • 38 out 38 people found this review helpful

    Dead on arrival

    After the purchase, the air fryer oven arrived quickly, but that is where "the good ends."

    The unit was dead on arrival. The panel did come on but would not cook regardless of following directions perfectly. I contacted TriStar, the manufacturer, and requested they send a prepaid shipping label and send a new oven and hold my credit card data as an assurance that I will return the inoperative air fryer and the following is their response exactly as it appeared in an email from TriStar:

    "We are sorry to hear about your unit. As much as we love to send you the new unit, however, we do not have the option to do it here. The new unit will only send to you once we receive the original unit, you can use any box to return the unit as long as the unit will fit in it and properly placed."

    Therefore, buyer beware, once the oven is in your possession, every aspect after receipt of the oven, is on the consumer. TriStar, the manufacturer, will do absolutely nothing to assist the owner of their DOA Power Air Fryer Oven with a return and replacement of the defective oven.

    Bottom Line: No, I would not recommend this to a friend

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