Read 718 Power Pressure Cooker XL Customer Reviews and Complaints (Page 3)

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Average Consumer Rating: 2.4
Rating Snapshot:
5 star: 167 4 star: 66 3 star: 43 2 star: 66 1 star:  376
Bottom Line: 37% would recommend it to a friend
Showing 23-33 of 718
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  • 3 out 3 people found this review helpful

    Use and satisfaction with the Power Pressure Cooker XL

    My wife and I bought this cooker 3 years ago at Walmart with the thought that if it didn't work well, we would return it.

    We had vegetables at home so I bought a chuck roast, figured it would be a good test. We got home late but unpacked and washed the unit. I browned the roast, cut up some onions, added celery, potatoes, carrots, garlic, and about 3/4 cup of beef broth. I put the lid on set it at 80 kPa for 45 minutes. The end result was a great pot roast in about 1 and 1/2 hour. You can't do that in an oven.

    Since then I use it at least three times a week for everything from oatmeal to mac & cheese. We love the easy cleanup and the speed you can cook things. I don't like to cook from frozen, but I have done chicken and pork chops from frozen and had great results. Dried beans are a breeze, so easy; I always use them in my chili now.

    There are some things you can't do in a pressure cooker like roast chicken, but I cook my chicken in the cooker for 40 minutes and then brown it in the oven, which cuts cooking time way down, and by using chicken broth and/or sherry and some veggies, you force the flavor into the meat. These work the same as a stove top pressure cooker with less work; you have to add some time to your cook times as they don't get to 15 lbs or more of pressure. I love it and couldn't do without it!

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Customer service

    I need a part, and it has been hell, and I am still not close to getting it. I tried to tell them that my address is physical only, no delivery, and that please put the PO Box as UPS likes to drop packages off at USPS and then I never get the item. He refused to put the whole address down so I asked how it would be shipped, and he said who knows it goes how it goes. Then he told me to try eBay or Amazon, maybe they could help me.

    The cooker is actually good, but once you buy it, then they basically don't give a blank once they get their money. You can go buy another one. Their website is horrid. Why can't they just let you order what you need party wise online instead of sending you to india? I am just so sad about this. I really love the product, but can't use it. Wow, bad customer service.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Do not buy

    We had invited 15 people over for lunch. The pressure cooker would not work. Left us without dinner and hungry people. Really embarrassing. We expected to at least to use it once.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Power Pressure Cooker XL

    • Los Angeles, CA,
    • Feb 24, 2018
    • Verified Reviewer

    Do NOT buy through mail order. It costs $50 to ship it back if you do not like it. The cord is too short. It cooks okay, but I found I can cook many things in a rice cooker and get the same results (it just takes a little longer).

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Horrible customer service

    • Vermont,
    • Feb 13, 2018
    • Verified Reviewer

    While using my power pressure cooker, a fused burned. I called the company, and they require one to send in the cooker to be repaired and to include $24.99 for shipping product back. So $50 round trip to replace a $2 part. Their competitors sell the fuse needed for their products.

    I will never purchase this brand again. I strongly advise against purchasing this brand.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    PPC780 Pressure Cooker XL

    • Blanchard, OK,
    • Feb 13, 2018
    • Verified Reviewer

    I have a PPC780 Pressure Cooker. I was cooking with it and it stopped heating up and the control board in the bottom is burned up. I am trying to buy a new control board, but no luck yet. I am waiting to hear back from the company.

    Bottom Line: No, I would not recommend this to a friend

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  • Why did I wait so long

    I hesitated for years on buying one of these. I always said it was too good to be true. When someone in the family bought one and began to talk about it on Facebook, I found that someone else in the family had one for years. They had nothing but high praise for it. End of hesitation. I ordered one the next day and have not one regret. You do have to acclimate yourself to how it operates, but once you do, you will love it.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Poor communication/shipping, wrong/damaged product.

    • San Diego, CA,
    • Feb 1, 2018
    • Verified Reviewer

    I ordered online. I ordered the 6-quart Pressure Cooker, an extra 6-quart Inner Pot, and was "awarded" the 9 and 1/2-inch copper pan.

    I got one FedEx tracking number but didn't even receive an acknowledgment or invoice until we called and inquired why we only received one item (the "free" copper pan.) I had to request the invoice to get one. It came in three shipments. No packing slips were included with any of the shipments.

    No foam/popcorn/paper packing of any kind with the copper pan or an extra 6-quart inner pot. The inner pot was simply placed in a box and naturally was oblong by the time it arrived.

    I ordered a 6-quart cooker, but received an 8-quart. The reason was they were "out of the 6-quart and they upgraded to the 8-quart." What good is ordering an extra 6-quart inner pot (sounded like a good idea at the time) with an 8-quart cooker?

    It is gonna cost $30 and all the hassle and time for this, including writing a stinkin' review. So much for the convenience of having it shipped to your home. While the product may work as advertised, this sort of service is unacceptable. If you really want one of these, do yourself a favor and get it from a retail outlet.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Don't buy it!

    They do not disclose that if you live above 2000 feet, you cannot use the canning feature. I am moving to a new home and will not be able to use that feature.

    It came with two cookbooks. Almost every recipe is incomplete. You will need to use the internet and try to find a video that shows them making it. The recipes online have the same issues.

    I tried to use it. I made dill pickles and got mush. I made strawberry jam and got syrup. Followed recipes exactly.

    I have to pay for shipping to return it for a refund.

    I believe the reviews are fake. No one mentions the incomplete recipes, ever. I am trying to get the word out there. Hitting all social media.

    I dare you to publish this.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    More time on customer satisfaction, less on infomercials

    • Oklahoma City, OK,
    • Jan 29, 2018
    • Verified Reviewer

    I received a 6-quart Power Pressure Cooker as a Christmas gift. I used the cooker two times and was very pleased with the finished results. HOWEVER, the third time I went to use the cooker, it was locked on the canning mode. I did the complete trouble shooting several times. I contacted customer support. They were less than accommodating.

    Because this was a gift shipped from another state, I do not have the receipt. However, returning the faulty product to the manufacture seems proof of purchase enough. They spend mega dollars on infomercials, perhaps it would better serve them to concentrate on customer satisfaction. Please consider this when you go to purchase this item. If the manufacturer won't stand behind the product, be cautious.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Not worth it

    • Foxwarren, Manitoba, Canada,
    • Jan 23, 2018
    • Verified Reviewer

    I received it as a Christmas gift, and when washed out, and the little metal pressure pin in the handle fell out in the sink and went down drain. I reordered the part and it came ok. At first, it worked great, but as time went by, the so-called nonstick interior failed miserably. Everything I made burnt to the bottom or scorched badly. I made ribs and half of them stuck and burnt black to the bottom. I am not even going to try soaking (again) but am boxing it up in the garbage. I wasted expensive ribs and had to make standbys for supper. Good thing I didn't have company over that night!

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-33 of 718

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