Proactiv+

I used regular Proactiv with no results and have had incredible results with the Plus version. My skin is smooth, firm, radiant, pores are almost non existent and acne is gone. I'm always complimented on my skin. I also drink a lot of water too which works with it. Everyone's skin is different but for me this is the best I've ever had and I believe it works. I do buy at the kiosk. I had autoship but found I wasn't using all the product so I canceled it with no problems.

Bottom Line: Yes, I would recommend this to a friend

I used the original Proactiv skincare system for a few years with good success. After years of spot related problems into my late 40's I was happy. No side effects. Then the new Proactiv+ replaced the original system and I had no alternative but to try, as the old system was to be made obsolete according to my enquiries on their helpline. This is when my problems started.

I had no instant reaction to the new product. I did not like the texture of the new cleanser or the new moisturizer.

A few months later problems started that I did not initially connect to Proactiv+. Dermatitis started under my eyes. Lips started to feel dry. My eyes started to feel sore & dry. As the months went by I visited the doctors 3 or 4 times as the situation got worse. My lips cracked and peeled. On occasions bled. Dermatitis was treated with steroid cream but came back as soon as I stopped using it. Eventually a second stronger cream was prescribed. And my eyes became gritty, uncomfortable & bloodshot, for which I had to have drops and gels to alleviate. I took vitamins thinking I had some deficiency and kept a food/drink diary trying to eliminate the cause.

Eventually my doctor suggested stopping use of makeup and skincare products for a month even though all these products I'd been using for some time. The first thing I stopped was my Proactiv+ skin care. Almost instantly it was obvious Proactiv+ was the cause of my problems.

After a few weeks of not using Proactiv+ I no longer have dermatitis. My lips instantly felt better. Although there are lines inside my lips where damage is still showing, I no longer have any dryness. My eyes feel alleviated but not 'normal' so not sure if Proactiv+ is the cause of my eye problem yet, but it is obvious it was an irritant to them. So I will have to wait a little longer.

After e-mailing Proactiv, who needed constant prompting to reply, I am still awaiting a refund for all the 'new' Proactiv+ I have used. They offered a part refund to wrong card details and have ignored my correspondence since then. Customer service is very, very poor unless you are buying, then it us very, very good.

Bottom Line: No, I would not recommend this to a friend

I first ordered the trial pack back in January of 2015. It was ok, but not worth paying for, so I canceled the account. In April of 2015 I got a package from them and since I did not return it, I paid even though I didn't order it and the account was canceled. I re-canceled the account. In July of 2015, they sent me ANOTHER unwanted package from a twice canceled account charging me $138.41 USD. (I did not give them a credit card thank goodness). This time I got smart and didn't even accept it from the post office, just returned it straight to the sender. For two years now I have been fighting them, they have wrecked my credit by bringing in a collection agency.

I got another letter today saying I owed this money and I have had ENOUGH. I called them and they were rude and unwilling to help, spoke to a supervisor who said we didn't get it back, you owe us, and the collection agency will get it. I am freaking out by this time.

Then the LIGHTBULB was TRACKING. I called back and spoke nicely and asked for the tracking number. I was told they use Landmark Global to send packages and I got the tracking number. While they were on the phone, I was on my computer tracking the package. Low and behold, PROOF I sent the package back, and they received it! I took screenshots of the proof and kind of lost it. I demanded another supervisor, and he tried to tell me I had six months to dispute the charges. Are you KIDDING ME?! I told him I had proof, and he didn't care.

It was only when I threatened to sue and add pain and suffering for the two years of hell they put me through did things finally change in my favor. Now, they say my account is clear and if I want to order again (LMAO, as if I would ever order from them again), they assured me that they would contact the collection agency and set things right. I said if I got another letter from them or the agency, I was suing anyway.

Do not buy from Proactiv! PLEASE.

Bottom Line: No, I would not recommend this to a friend

I first ordered this product in January 2019 and was impressed, so I ordered a second batch. However, apparently, I had inadvertently ordered a repeat order (which isn't clear on the order form) and as a consequence, another parcel arrived the next day with a 90-day order at a cost of £80. I immediately queried this with customer service who explained that I had ordered a repeat order, I said that this was a mistake and therefore I would like to return it and requested a returns label. The representative said they did not send out returns postage labels and it would cost around £4 to return. I was unhappy with this but he then said that if I wished to keep the product, they would charge me £45 as a goodwill gesture and they would cancel the repeat order. I thought that this was a fair compromise as it was a good product (even though it is expensive).

However, on checking my credit card statement the other day, I noticed that I had again been charged £30! I rang the company up and was told to wait whilst they checked my original phone call (even though she had told me what it said on my order)! After a long wait, the girl said she was unable to trace my original call but they would cancel the last payment and would not charge any further payments. However, I said that this was said previously and so requested an email confirmation. the rep assured me that she would email, but two days later and I have still not received this email Due to the terrible customer service, I would not use or recommend...

Bottom Line: No, I would not recommend this to a friend

I first got the 30-day and the first time I used it I saw a difference. And it is true what they say it will make your face really smooth but the lye is when I bought it at the mall the lady said it is very important to use face lotion. But the only problem I had was the price it is crazy expensive.

Bottom Line: Yes, I would recommend this to a friend

Well for all of people wanting to try proactive plus, but many complaints about getting your credit card hook and they will continue sending the product so they can keep charging. Buy the product at any store using a prepaid credit card for the amount of the cost and that's the end of it until you want to order again at your own will.

Bottom Line: Yes, I would recommend this to a friend

Found the product didn't work for me, so I sent the items back. Nothing for a month, so I checked in.

Apparently I sent back a 'free gift' and so I can't get my return! Their customer service is abominable (phone or email) as they repeat the same things over and over. Once they have your money it's theirs- be absolutely sure you cancel and get written proof of such!

I'm seriously considering flagging them as 'fraudulent charges' at this point, I'm so frustrated.

Bottom Line: No, I would not recommend this to a friend

After ordering a 3-Piece supply, I was totally unaware that next month they'll be helping themselves to your bank account! This is unacceptable and fraudulent in my opinion. The product actually made no difference.

Bottom Line: No, I would not recommend this to a friend

I found this new iteration of Proactiv Plus to at least be a little better than the last. It is less drying. I still feel like a few of the other products I have used recently are both better and cheaper.

Bottom Line: No, I would not recommend this to a friend

I was breaking out and I didn't know what to do I had tried Clearasil and I broke out really bad on my forehead (where most of my acne consist) and then I was using Oxy for a while then it slowly stopped working and then I turned to original proactive and it work but it did the same thing as Oxy and then right before I was about to quit Proactive plus came out then I have been trying it for a while and it had been mostly clear but sometimes I'll have black heads and pimples and I've been trying to use the lightener and it doesn't seem to be getting rid of my scares so I'm going to try Murad but if it doesn't work in going back to the Proactive plus.

Bottom Line: Yes, I would recommend this to a friend

I've read Proactiv reviews that completely demonize the product and some that sing praises about it, but I am definitely one person who recommends that anyone with an acne problem give the trial pack a shot.

As a teenager I was lucky, as an adult not so much. I used Proactiv in my early twenties, and it worked great for about a year. All of a sudden it was like my skin became immune to it and my acne problems came back. I wrote Proactiv off as useless and quit using it. Later, in my early thirties, my mom insisted I try it again, and I did. This time it has been 100% effective for going on three years. Your age, hormones, health, skin type and skin sensitivity all very likely determine how effective it will be.

I recommend giving it a shot if you're curious and if it doesn't work, cancel your subscription. If it does, great!

Bottom Line: Yes, I would recommend this to a friend