What is Relief Wrap?

With four steady or pulsating massage settings, two heat settings, a nine-foot long cord, and a digital LED controller, Relief Wrap promises to fully cover your shoulders and your back to soothe away tension and reduce soreness.

Relief Wrap claims to accomplish this by stimulating blood flow and improving circulation, which can reduce swelling, promote relaxation and stress relief, and decrease joint discomfort.

On the outside, Relief Wrap’s soft micro plush cover is machine washable and features a magnetic clasp and weighted edges to provide a snug fit from your shoulders to your waist. You’ll also find a two-hour auto-off feature for safety.

Undoubtedly, Relief Wrap seems to deliver some useful features that might reasonably help you relax and de-stress. But will it really provide you with a spa-like experience? In the end, are there other options that might deliver a better value?

Let’s start answering all your questions by discussing the basics.

How Does Heat & Vibration Help Your Neck, Shoulders, & Back Pain?

There are two parts to this equation: 1) The cause of neck, shoulder, and back discomfort and 2) how to find effective relief. We’ll break each of these down here.

What Causes Neck, Shoulder, & Back Pain?

If you’re stressed, or even if you have poor posture at work, this can cause the muscles in your neck, shoulders, and back to remain tense for long periods of time, resulting in stiffness. If prolonged, this stiffness can eventually lead to pain.

Now, pain is your body’s way of telling you that something’s wrong, so it’s always a side effect of an underlying condition—not a condition itself.

This means that there can be thousands of different causes of shoulder, neck, and back pain, including poor sleeping habits, physical trauma, the normal aging process, medical conditions like slipped discs or arthritis, and much more.

Is there anything you can do to address this tension and pain?

Can You Expect Relief with Heat & Vibration?

When it comes down to it, neck, shoulder, and back tension are usually caused by your body's stress response.

As such, stress reduction techniques such as meditation, focusing on what’s really important, getting plenty of exercise, and eating a healthy diet might go a long way toward reducing your muscle tension.

Additionally, you can correct your posture at work by sitting with your shoulder blades together, tucking in your chin, and adjusting your workstation. Choosing a sit-stand desk like Varidesk could even help, as long as it’s implemented properly.

Physically massaging muscles can also help release tension by improving circulation and reducing stress, whether performed by a professional or by yourself.

Vibration massage (similar to what’s provided by Relief Wrap) may provide some relief, although there doesn’t seem to be as much clinical evidence supporting its efficacy for improved circulation as mechanical massage.

Similar to mechanical massage, heat therapy can penetrate muscles, dilate blood vessels, and boost circulation. It can also decrease pain signal transmission to the brain and help stretch soft tissues.

For maximum benefits, Spine Health recommends products that produce “warm” heat (enough to penetrate the muscle, but not enough to burn skin), and that deliver consistent heat over a period of time.

Does Relief Wrap Have Any Competition?

Penetrating heat can be achieved using hot water bottles, electric heating pads, heated gel packs, wraps, and even hot baths or sauna sessions. Obviously, these won’t provide the additional vibration massage provided by Relief Wrap, but if heat is your main goal, they could work just as well.

The good news is that if you’re looking for a wrap that functions very similar to Relief Wrap (heat and vibration), you have a handful of options, including the Homedics Comfort Pro Neck and Shoulder Massager and the Sunbeam Massaging XL Renue Heat Therapy.

Moving outside of essentially identical products to Relief Wrap, you’ll find heat and vibration wraps and pads in all different shapes, size, and configurations, many of which also feature adjustable settings.

A lot of these will be available locally, too, potentially saving you a decent chunk of change in S&H charges (more next).

How does Relief Wrap compare to the competition from a price perspective?

How Much Does Relief Wrap Cost?

Available in blue, burgundy, or tan, one Relief Wrap will cost you $39.99 plus $9.99 S&H. You can purchase a second during checkout for an additional $9.99 S&H.

Comparatively, you’ll find the two options above priced between $50 and $60, while other heat and vibration wraps with meaningfully different designs can be found for as little as $20.

OnTel Products Corp provides a 60-day money back guarantee on all Relief Wrap purchases, less S&H charges. This means that if you purchase the BOGO option, you could lose 50% (or more) of your refund in shipping fees.

Still feel like requesting a refund? OnTel’s customer service department can be reached at 844-662-7215.

Should you go ahead and place your order? We’ll get to that in just a second, but let’s first, talk about OnTel’s online customer reputation.

What Do We Know About Relief Wrap’s Manufacturer?

Although Relief Wrap was too new for any online customer feedback at the time of our research, we’ve written about many of OnTel Corporation’s other popular products before, including Foot Angel, Big Vision Eyewear, Simply Straight Brush, and Furniture Feet.

Like those from most other ASOTV manufacturers, these products typically come with 2-star average ratings or lower, with common complaints referencing lower quality than expected and less-than-stellar customer service.

Obviously, there’s no way to estimate if you can expect the same with Relief Wrap. But we’re here to provide the information and leave the final decision up to you.

Speaking of which, let’s go ahead and wrap things up.

How Can You Decide If Relief Wrap Is Right for You?

If you’re stressed, it can lead to muscle tension and pain, which can then lead to more stress. One giant feedback loop of discomfort.

If you’re looking to achieve some relief using heat therapy and vibrational massage, how should you go about choosing a product like Relief Wrap? We’d recommend keeping the following three points in mind:

1. Coverage Area: Do you need the heat and vibration applied to your lower back, just your shoulders and neck, or a combination of all three? What about other areas, like elbows, knees, and ankles?

Often, highly specialized products like Relief Wrap provide the largest amount of coverage, but aren't very flexible outside of their intended purpose. And while the front clasp and weighted edges might help keep it in place, its one-size-fits-all design could make it impractical for especially small or large individuals.

With Relief Wrap’s nine-foot cord, you’ll be able to use it in most places around the house, but you’ll still be somewhat limited.

To help ensure you’re making the right purchase, start the process by thinking about where it’ll be used.

2. What’s Causing Your Pain? While heat and vibration can be effective for reducing mild to moderate muscle pain and tension, there’s less chance that it’ll provide relief for non-muscular issues, such as slipped discs, pinched nerves, sciatica, and so forth.

3. Have You Talked With Your Doctor? Sure, paying for a physician’s visit will add to your overall expenses, but it can also help ensure you’re getting the most value for your money. What do we mean?

Recurring back, neck, or shoulder tension or pain isn’t something you should take lightly, and talking with your doctor can be one of the most efficient ways of diagnosing your condition and finding a solution—whether or not this includes heat and vibration devices like Relief Wrap.

If you feel like rolling the dice on Relief Wrap, it’s positive that OnTel provides a solid 60-day refund policy, but you’ll lose a meaningful amount of money in S&H charges if you’re dissatisfied.

If we were experiencing back, shoulder, or neck tension or pain and shopping for a heated vibration pad, this alone might make us browse the aisles at local stores before placing our Relief Wrap order.

What did you decide? If you purchased Relief Wrap, be sure to tell us about your experience by writing a review below!

Sign Up for HighYa Newsletter

Sign up for HighYa newsletter and get our best content delivered in your inbox as well as 3 free eBooks to help you save money and shop smarter. Enter your email below to get started!

20 Consumer Reviews for Relief Wrap

Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  20
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 20
Sort reviews by:

  • Junk

    We bought four of these for Christmas gifts, and when they were plugged it in, the red HIGH light flashed, they only vibrated for 3 minutes, and then the heat didn’t work. All 4 lost vibration after just a couple of minutes and the remote won’t allow you to turn it off; it just blinks. What are the odds that we purchased four and all four don’t work?

    Please do not purchase unless you have money to throw away. Terrible product.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 6 out 6 people found this review helpful

    Crap

    • Detroit, MI,
    • Jan 9, 2018
    • Verified Reviewer

    I bought one and when I plugged it in, the red HIGH light flashed and it didn’t work. I got a second one, and after 3 days the same thing happened. I contacted the company, and they said TOO BAD. They will not replace. It’s junk. Please do not purchase unless you have money to throw away. Terrible product and company.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 11 out 11 people found this review helpful

    I returned this item - many reasons

    • Mount Vernon, WA,
    • Jan 6, 2018
    • Verified Reviewer

    This was a Christmas gift from my husband, and the only heat was found in the middle and lower back. I expected heat around the shoulders, and there was none! The massage feature was not desirable. It was loud and can barely feel it. And there are two massage balls that are pinpointed on each shoulder blade, so it was kind of uncomfortable laying on the wrap. I returned it and would not recommend this product at all.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 9 out 9 people found this review helpful

    Rip off

    I asked for this for Christmas because I have fibromyalgia, and it does not work. It doesn't even get warm, never mind hot for relief. And the vibrating is only around the shoulders; it doesn't go all the way down the back at all. And it is so loud; it is not relaxing. No way I could sit and enjoy reading a book with such a loud sound in my ears, or sleep if I used it in the bed. Bad product. I am taking mine back today.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 8 out 8 people found this review helpful

    Upsetting

    • Youngstown, OH,
    • Jan 5, 2018
    • Verified Reviewer

    I wanted one so very bad, and Santa got me one! Unfortunately, it worked for about 20 minutes then never again. I also then realized that it was supposed to have four different massage settings and higher heat settings. So then let me say, it didn't work at all because it didn't go any higher than low heat and didn't change to any other massage setting. What a bummer. I REALLY wanted one.

    I was told it was bought online at Walmart.com for $69.99, but when I took it back at the actual store they only gave me back $59.99. AND they were completely out of them in the store and now only have blue online for the $69.00, so I don't get it.

    I may buy another one, but now I'm scared reading all these horrible reviews, and my luck if I do order a new one, I will probably have problems with it as well. Too good to be true. Oh and maybe because mine didn't truly work but did it also do back? Mine only did shoulders, and it wasn't anything magical. UGH. Another cool sounding item too good to be true.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 10 out 10 people found this review helpful

    Bought it, it did not work, never replaced

    I bought this item as "buy one, get one free." The first day one of them quit working. I sent it back at a postal cost of $15.50 and was reimbursed by Relief Wrap for $5.00, and I was promised a replacement. It has been several months, and the replacement was not sent.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 8 out 9 people found this review helpful

    Terrible product

    I have three of these. One person bought me one from Bed Bath & Beyond, and two came from a phone order from a separate person. All from Christmas.

    Two of them have been opened and only work half the time (if I'm lucky). How these can still bed on the market is beyond me. The red light blinks constantly. Or the vibration stays on high no matter how much you push the button.

    I have pain issues. And work two jobs. The people that bought me these were trying to help me, but now I feel like I need to figure out how to return them to get their money back. Disgusting. Who has time for this?

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 10 out 10 people found this review helpful

    As Seen On TV Relief Wrap with heat and massage

    • Hyde Park, NY,
    • Dec 30, 2017
    • Verified Reviewer

    I got one for Christmas because I asked Santa. It did not get warm. I returned it for a replacement, and that did not get warm.

    False claims or not made right.

    I think it is a failure and cannot understand after now reading many reviews why it is not corrected or just claim what it does. How can something claim to be heated and yet does not get warm? This turned me off to As Seen On TV items permanently. And I will tell anyone that this item is not doing what it claims on TV or the box.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 9 out 9 people found this review helpful

    Do not buy this product - it's garbage and a waste of money

    • St Catharines, Ontario, Canada,
    • Dec 30, 2017
    • Verified Reviewer

    I bought the Relief Wrap for my husband for Christmas and it did NOT heat up on the first try. I was so mortified because it was a present. It's a complete piece of junk and is going in the garbage immediately since I bought it online and don't want to spend the additional money it would cost me to return it. I will NEVER buy anything online again. This has really taught me a lesson.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 10 out 10 people found this review helpful

    Cost of the Relief Wrap

    The advertisement on the TV is misleading. They say two payments of $29.99, but I was charged $52.97 for my first payment. I was told the shipping and handling charge is put on your first payment, then the lady told me I had ordered two, I received an email stating I ordered two, but when the package came, I had only one wrap. I called back and they went into telling me that I ordered one wrap and the shipping and handling brought my cost to $52.97 and when the second payment is deducted, I would have paid $90.00 for one wrap.

    Misleading advertising, don't buy it. You're better off buying a heating pad from Walgreens, which will cost much less.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 12 out 12 people found this review helpful

    Buyer beware

    • Colorado,
    • Dec 29, 2017
    • Verified Reviewer

    Buyer beware! Scam company. Shorty product. They sent me double my order. Wanted me to pay return shipping. After fighting with them, they sent me a return shipping label. They set me up in a recurring order and I never received any additional product. Why anyone needs two heating pads per month is beyond me.

    I never received credit from the company for either error. I opened a claim through the bank for both. They immediately credited me back and are retrieving the funds directly from Relief Wrap. This is a very short version of everything that happened.

    The product itself is less than impressive. I don't use it. It is uncomfortable to sit back on two protruding massage balls. Please save your time, effort, and money from this scam company.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


Showing 1-11 of 20

Write a Review for Relief Wrap!

Share your experience to help others shop smarter & discover great products.

Write a Review