What is Relief Wrap?

With four steady or pulsating massage settings, two heat settings, a nine-foot long cord, and a digital LED controller, Relief Wrap promises to fully cover your shoulders and your back to soothe away tension and reduce soreness.

Relief Wrap claims to accomplish this by stimulating blood flow and improving circulation, which can reduce swelling, promote relaxation and stress relief, and decrease joint discomfort.

On the outside, Relief Wrap’s soft micro plush cover is machine washable and features a magnetic clasp and weighted edges to provide a snug fit from your shoulders to your waist. You’ll also find a two-hour auto-off feature for safety.

Undoubtedly, Relief Wrap seems to deliver some useful features that might reasonably help you relax and de-stress. But will it really provide you with a spa-like experience? In the end, are there other options that might deliver a better value?

Let’s start answering all your questions by discussing the basics.

How Does Heat & Vibration Help Your Neck, Shoulders, & Back Pain?

There are two parts to this equation: 1) The cause of neck, shoulder, and back discomfort and 2) how to find effective relief. We’ll break each of these down here.

What Causes Neck, Shoulder, & Back Pain?

If you’re stressed, or even if you have poor posture at work, this can cause the muscles in your neck, shoulders, and back to remain tense for long periods of time, resulting in stiffness. If prolonged, this stiffness can eventually lead to pain.

Now, pain is your body’s way of telling you that something’s wrong, so it’s always a side effect of an underlying condition—not a condition itself.

This means that there can be thousands of different causes of shoulder, neck, and back pain, including poor sleeping habits, physical trauma, the normal aging process, medical conditions like slipped discs or arthritis, and much more.

Is there anything you can do to address this tension and pain?

Can You Expect Relief with Heat & Vibration?

When it comes down to it, neck, shoulder, and back tension are usually caused by your body's stress response.

As such, stress reduction techniques such as meditation, focusing on what’s really important, getting plenty of exercise, and eating a healthy diet might go a long way toward reducing your muscle tension.

Additionally, you can correct your posture at work by sitting with your shoulder blades together, tucking in your chin, and adjusting your workstation. Choosing a sit-stand desk like Varidesk could even help, as long as it’s implemented properly.

Physically massaging muscles can also help release tension by improving circulation and reducing stress, whether performed by a professional or by yourself.

Vibration massage (similar to what’s provided by Relief Wrap) may provide some relief, although there doesn’t seem to be as much clinical evidence supporting its efficacy for improved circulation as mechanical massage.

Similar to mechanical massage, heat therapy can penetrate muscles, dilate blood vessels, and boost circulation. It can also decrease pain signal transmission to the brain and help stretch soft tissues.

For maximum benefits, Spine Health recommends products that produce “warm” heat (enough to penetrate the muscle, but not enough to burn skin), and that deliver consistent heat over a period of time.

Does Relief Wrap Have Any Competition?

Penetrating heat can be achieved using hot water bottles, electric heating pads, heated gel packs, wraps, and even hot baths or sauna sessions. Obviously, these won’t provide the additional vibration massage provided by Relief Wrap, but if heat is your main goal, they could work just as well.

The good news is that if you’re looking for a wrap that functions very similar to Relief Wrap (heat and vibration), you have a handful of options, including the Homedics Comfort Pro Neck and Shoulder Massager and the Sunbeam Massaging XL Renue Heat Therapy.

Moving outside of essentially identical products to Relief Wrap, you’ll find heat and vibration wraps and pads in all different shapes, size, and configurations, many of which also feature adjustable settings.

A lot of these will be available locally, too, potentially saving you a decent chunk of change in S&H charges (more next).

How does Relief Wrap compare to the competition from a price perspective?

How Much Does Relief Wrap Cost?

Available in blue, burgundy, or tan, one Relief Wrap will cost you $39.99 plus $9.99 S&H. You can purchase a second during checkout for an additional $9.99 S&H.

Comparatively, you’ll find the two options above priced between $50 and $60, while other heat and vibration wraps with meaningfully different designs can be found for as little as $20.

OnTel Products Corp provides a 60-day money back guarantee on all Relief Wrap purchases, less S&H charges. This means that if you purchase the BOGO option, you could lose 50% (or more) of your refund in shipping fees.

Still feel like requesting a refund? OnTel’s customer service department can be reached at 844-662-7215.

Should you go ahead and place your order? We’ll get to that in just a second, but let’s first, talk about OnTel’s online customer reputation.

What Do We Know About Relief Wrap’s Manufacturer?

Although Relief Wrap was too new for any online customer feedback at the time of our research, we’ve written about many of OnTel Corporation’s other popular products before, including Foot Angel, Big Vision Eyewear, Simply Straight Brush, and Furniture Feet.

Like those from most other ASOTV manufacturers, these products typically come with 2-star average ratings or lower, with common complaints referencing lower quality than expected and less-than-stellar customer service.

Obviously, there’s no way to estimate if you can expect the same with Relief Wrap. But we’re here to provide the information and leave the final decision up to you.

Speaking of which, let’s go ahead and wrap things up.

How Can You Decide If Relief Wrap Is Right for You?

If you’re stressed, it can lead to muscle tension and pain, which can then lead to more stress. One giant feedback loop of discomfort.

If you’re looking to achieve some relief using heat therapy and vibrational massage, how should you go about choosing a product like Relief Wrap? We’d recommend keeping the following three points in mind:

1. Coverage Area: Do you need the heat and vibration applied to your lower back, just your shoulders and neck, or a combination of all three? What about other areas, like elbows, knees, and ankles?

Often, highly specialized products like Relief Wrap provide the largest amount of coverage, but aren't very flexible outside of their intended purpose. And while the front clasp and weighted edges might help keep it in place, its one-size-fits-all design could make it impractical for especially small or large individuals.

With Relief Wrap’s nine-foot cord, you’ll be able to use it in most places around the house, but you’ll still be somewhat limited.

To help ensure you’re making the right purchase, start the process by thinking about where it’ll be used.

2. What’s Causing Your Pain? While heat and vibration can be effective for reducing mild to moderate muscle pain and tension, there’s less chance that it’ll provide relief for non-muscular issues, such as slipped discs, pinched nerves, sciatica, and so forth.

3. Have You Talked With Your Doctor? Sure, paying for a physician’s visit will add to your overall expenses, but it can also help ensure you’re getting the most value for your money. What do we mean?

Recurring back, neck, or shoulder tension or pain isn’t something you should take lightly, and talking with your doctor can be one of the most efficient ways of diagnosing your condition and finding a solution—whether or not this includes heat and vibration devices like Relief Wrap.

If you feel like rolling the dice on Relief Wrap, it’s positive that OnTel provides a solid 60-day refund policy, but you’ll lose a meaningful amount of money in S&H charges if you’re dissatisfied.

If we were experiencing back, shoulder, or neck tension or pain and shopping for a heated vibration pad, this alone might make us browse the aisles at local stores before placing our Relief Wrap order.

What did you decide? If you purchased Relief Wrap, be sure to tell us about your experience by writing a review below!

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26 Consumer Reviews for Relief Wrap

Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  26
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 26
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  • 11 out 11 people found this review helpful

    Piece of junk

    • Independence, KS,
    • Mar 9, 2018
    • Verified Reviewer

    The first one I bought was for my husband for Christmas. The red light flashed, and nothing worked. I bought it online. I just bought another one from Walmart. Same thing! I am taking that one back tomorrow. I have fibro and thought both of us would love it but, NOT!

    Don't buy this! It is JUNK.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Fire hazard!

    I was given a Relief Wrap for Christmas. I deal with chronic neck and shoulder pain. I find heat soothing. However, the power cord between the wrap and the controller is turning black, and now the controller itself is discoloring due to overheating. Mine was purchased at Bed Bath & Beyond for Christmas 2017 and today is March 6, 2018, barely 2 and 1/2 months of use. This item is also approved by Underwriters Laboratories as being safe? All the reviews seem to center around defective controllers. I could barely handle mine because it was so hot. I unplugged it and am bringing it back to Bed Bath & Beyond! Total safety issue.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    Like throwing your money out the car window

    • Grand Rapids, MI,
    • Mar 6, 2018
    • Verified Reviewer

    I bought one from Walmart as a Christmas gift for wifey. Right out of the box this is a piece of junk and is a complete and utter waste of time and money. The company that sells this steaming pile of barnyard do-do is Ontek, noted for selling nothing but the worst junk ever. The heat does not heat. The vibrator does not vibrate. The wrap itself is heavy and very uncomfortable with bulges in the internal structure the size of baseballs and feels like you're wearing a string of hand grenades. If you try to lean back, it is very uncomfortable. I have talked to many others who purchased this scam item and have heard of not one person who received a working unit.

    If you buy one, you will be SORRY! Save your money! Get a hot water bottle; it will work 1000% better.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Do not waste your money!

    A piece of junk! It does not work after a few uses. The red light flashes and does not heat up or vibrate. When it did work, it was very loud. I would not recommend this product to anyone.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Start to finish SCAM

    • Maryland,
    • Feb 8, 2018
    • Verified Reviewer

    Anytime I see As Seen on TV commercials, my gut tells me don't bother, if it sounds too good to be true, it is! But for some reason, I wanted to believe this item will be different. These products prey on seniors and the elderly who just want something to believe in and something useful or to make them feel better. I bought the Relief Wrap under the buy one get a second, and just pay shipping and handling on the second for a total of the first payment of $65.98 ($21.98 from $87.96), only to be charged another $39.99 before I could even return the product.

    I contacted customer service to inform them I wanted to return it for a refund and they didn't even give me an authorization number to use. I also paid an additional $26 to return this. It's loud and obnoxious trying to use the vibrating massage; you're better off buying a heated throw blanket. Buyers be warned. Now they will only refund me $79.98 after having charged me $117.95. No, I wouldn't even recommend this product to an enemy.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    My Relief Wrap experience

    • Millersville, MD,
    • Feb 7, 2018
    • Verified Reviewer

    I ordered two Relief Wraps for my wife for Christmas, and they arrived in plenty of time. She tried the first one and it heated and vibrated for about 20 minutes. She then tried the second one, which did not heat up at all.

    I called customer service and was asked if I adjusted the timer. I told them there was no adjustment for the timer (did they not know their product). They then told me to send them back at my expense, which I did. I called back to see if and when I would get the new ones and was told they told me they were on back order and they didn't know when they would be in, and they could refund my money, and I could reorder at a later date. I told them it cost me $26 to send them back and could I be certain the new ones would work. I was told no, so I opted for a refund.

    Never again would I buy anything from them again! It cost me $26, and I got nothing in return. THANKS!

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 17 people found this review helpful

    Junk

    We bought four of these for Christmas gifts, and when they were plugged it in, the red HIGH light flashed, they only vibrated for 3 minutes, and then the heat didn’t work. All 4 lost vibration after just a couple of minutes and the remote won’t allow you to turn it off; it just blinks. What are the odds that we purchased four and all four don’t work?

    Please do not purchase unless you have money to throw away. Terrible product.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 20 people found this review helpful

    Crap

    • Detroit, MI,
    • Jan 9, 2018
    • Verified Reviewer

    I bought one and when I plugged it in, the red HIGH light flashed and it didn’t work. I got a second one, and after 3 days the same thing happened. I contacted the company, and they said TOO BAD. They will not replace. It’s junk. Please do not purchase unless you have money to throw away. Terrible product and company.

    Bottom Line: No, I would not recommend this to a friend

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  • 25 out 25 people found this review helpful

    I returned this item - many reasons

    • Mount Vernon, WA,
    • Jan 6, 2018
    • Verified Reviewer

    This was a Christmas gift from my husband, and the only heat was found in the middle and lower back. I expected heat around the shoulders, and there was none! The massage feature was not desirable. It was loud and can barely feel it. And there are two massage balls that are pinpointed on each shoulder blade, so it was kind of uncomfortable laying on the wrap. I returned it and would not recommend this product at all.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 20 people found this review helpful

    Rip off

    I asked for this for Christmas because I have fibromyalgia, and it does not work. It doesn't even get warm, never mind hot for relief. And the vibrating is only around the shoulders; it doesn't go all the way down the back at all. And it is so loud; it is not relaxing. No way I could sit and enjoy reading a book with such a loud sound in my ears, or sleep if I used it in the bed. Bad product. I am taking mine back today.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 19 people found this review helpful

    Upsetting

    • Youngstown, OH,
    • Jan 5, 2018
    • Verified Reviewer

    I wanted one so very bad, and Santa got me one! Unfortunately, it worked for about 20 minutes then never again. I also then realized that it was supposed to have four different massage settings and higher heat settings. So then let me say, it didn't work at all because it didn't go any higher than low heat and didn't change to any other massage setting. What a bummer. I REALLY wanted one.

    I was told it was bought online at Walmart.com for $69.99, but when I took it back at the actual store they only gave me back $59.99. AND they were completely out of them in the store and now only have blue online for the $69.00, so I don't get it.

    I may buy another one, but now I'm scared reading all these horrible reviews, and my luck if I do order a new one, I will probably have problems with it as well. Too good to be true. Oh and maybe because mine didn't truly work but did it also do back? Mine only did shoulders, and it wasn't anything magical. UGH. Another cool sounding item too good to be true.

    Bottom Line: No, I would not recommend this to a friend

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