Read 28 Relief Wrap Customer Reviews and Complaints (Page 3)

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Average Customer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  28
Bottom Line: 0% would recommend it to a friend
Showing 23-28 of 28
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  • 48 out 48 people found this review helpful

    Relief Wrap

    • California,
    • Dec 5, 2017
    • Verified Reviewer

    Today I ordered Relief Wrap online. I saw the commercial on TV for "buy one, get one free." The price was $69.96 for one. It sounded like a good offer. After I put in my credit card number, I received a "thank you for your order" at a whopping $165.23! Hmm. I knew I had been taken! Grrrrrr. So I called the number from the TV and was given a customer service number. I have now been on hold and am still holding for 40 minutes! I was going to have them fix the amount, but now I am going to cancel the order. Poor customer service speaks volumes! I'll write another review when I finally speak to a person!

    Bottom Line: No, I would not recommend this to a friend

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  • 44 out 44 people found this review helpful

    Deceptive ordering practices

    Please take care when ordering the Relief Wrap. They are very slick about suckering you in with their "buy one, get one" ads. They keep offering upgrades and if you don't notice and select 2 different colors for the wraps, then they bill you for 4 wraps (buy 2, get 2 free). Who needs 4 wraps! No warning is given as to the increase in quantity. The color selection is done after you choose the quantity. I haven't even gotten these and I am already sorry I ordered them!

    Bottom Line: No, I would not recommend this to a friend

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  • 51 out 53 people found this review helpful

    Joke

    Don't ever order from this site. I was ordering for my parents the Relief Wrap, a different color for each. I guess this site is definitely one to read every little word because it has to be the same color! My bill was $180.00, what a joke. So don't order!

    Bottom Line: No, I would not recommend this to a friend

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  • 67 out 69 people found this review helpful

    Completely useless

    I bought mine at CVS, so non-delivery was not the issue. Box says "Relief for Shoulders, Neck & Back." The picture shows heat radiating along the full perimeter of the wrap. I could not feel the heat at all, even at high setting. The vibrating massage was in the middle of the back and didn't touch the areas that would need it more - neck, shoulders, and lower back. I returned it to CVS the next day. It was completely useless.

    Bottom Line: No, I would not recommend this to a friend

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  • 91 out 96 people found this review helpful

    Relief Wrap sucks

    • Texas,
    • Mar 22, 2017
    • Verified Reviewer

    My mother ordered this product on December 6, 2016, and has yet to receive it. I spoke with Customer Service today (March 17, 2017) to voice my complaint and they told me the same thing they previously told to her, "the product is on back order and will be available in their warehouse in 3-6 weeks."

    She's made multiple calls prior to today and was always referred to a supervisor with no resolve other than a complimentary wrap when the order arrives. In addition, she was told that she would be on top of the list for shipment when the product arrived. I canceled the order because she's been more than patient and hopeful that they had a better answer.

    Your website provided another company with a similar product, Sunbeam Massaging XL Renue Heat Therapy. They're a reputable company that's been in business for a long time; therefore, we're going with them. Moving forward, we will do more research prior to purchasing new products. Thank you very much and have a great day!

    Bottom Line: No, I would not recommend this to a friend

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  • 91 out 92 people found this review helpful

    Non-delivery

    • St. Cloud, Florida,
    • Feb 25, 2017
    • Verified Reviewer

    When we ordered this, I checked to buy one in blue and one in burgundy. Then the order doubled in both colors since I had checked to pay separate shipping for a second one. I was unable to cancel the transaction and was charged for it four items.

    We ordered this at the beginning of February in order to get it by Valentine's Day. It still has not arrived yet, and this is February 22nd. They only confirmed the order with a "no reply" address.

    I am thinking that I am out my money at this point.

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-28 of 28

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