Roman ED Reviews

I am currently awaiting a resolution.

Bottom Line: No, I would not recommend this to a friend

They advertise the first month free but still charge you. You have to argue with customer service. Stay away from this horrible service. You will be sorry. Can’t believe pro sports lets a scam advertise on national TV.

Bottom Line: No, I would not recommend this to a friend

t is nothing but a scam to get your personal information and credit card number. You can't talk to a real human being on the phone. Just send emails after emails that they don't answer and chats they don't answer either.

Bottom Line: No, I would not recommend this to a friend

Initiated contact, sent $15, and submitted headshot and ID photos. The latter was sent 4 times with ro.co saying that they never got it or was blurry. Then they stopped responding after I sent a larger, very clear photo of my ID. I have requested a refund and submitted a complaint to Visa.

Bottom Line: No, I would not recommend this to a friend

So I signed up for Roman and gave them all my identifying information. They let me pick what I wanted and said they would get me in contact with a doctor. Great. This would be the last time I would hear from anyone.

They took my payment information, a copy of my ID, and all my information and sent it to a doctor out-of-state. The doctor, Dr. Howard Desalas, never responded to my questionnaire. Days later I am messaging him and the Roman customer service team for answers. The doctor NEVER REPLIED. Never. Not even to say "I’m working on it." Nothing.

The way this works is the doctor holds your medically sensitive information hostage in violation of HIPAA with no intention of actually helping you. They will get back to you when they want and IF they want. I waited and waited and Dr. Desalas just did not want to be a medical professional.

After the horror I went through, I looked up reviews on this doctor and he has a history of neglecting patients and treating sensitive medical information poorly.

All I wanted to do was give this company my money and they didn’t want it. Go see any doctor in ANY clinic and they will write you a prescription for ED meds. Leave these oh-so-busy prissy doctors alone so they can get their golf games in instead of actually doing their jobs.

Roman is a joke, and the joke is on us.

Bottom Line: No, I would not recommend this to a friend

I was very skeptical about ordering from an online pharmacy, but after talking with my doctor and weighing the options, I decided to give it a try. I was pleasantly surprised as to the professionalism, and respect for privacy of this site. The free trial pack came in a timely manner, and was very discreet. I will continue to order from here without hesitation.

Bottom Line: Yes, I would recommend this to a friend

Went through the entire set of questions then was told I had to have a video consultation with a physician due to state law. Linking up for a video consultation proved to be extremely difficult due to the Teledoc being non-responsive. We finally do manage to connect and it's some random woman driving in her car who says, "if you don't have any questions I'll go ahead and write a prescription," then hangs up. A couple days go by, and I get a message from the same physician who said she has decided to deny my request and to seek treatment in person.

I am frustrated but sort of expected that the service was not legit, so I open my account to delete my profile and payment info. I do this only to find out there is no way to delete your account once it's made. I messaged customer support to delete my account and never heard back.

I would strongly recommend NOT using this service. I am a bit confused by the positive reviews and the national airtime it gets because it is clearly not a fleshed out service or product. Good idea, poor execution - go to a real doctor instead.

Bottom Line: No, I would not recommend this to a friend

I used Roman for the first time today, or rather I tried to. I was going to order the generic version of Viagra, Sildenafil, which at $6 a dose is not bad.

As appropriate they collect my health data, including other meds I take, via a 30-question survey. I indicated I take a blood thinner, which I've been on for over two decades without an issue, and with which I've taken Viagra, under a Doctor's prescription, in the past. Further, a quick online search showed no interaction between Coumadin and Sildenafil.

After going through the entire process, and entering my credit card info, I got an email back from a Roman doctor. It told me they couldn't prescribe Sildenafil because of its interaction with Coumadin! Huh...what interaction? He told me I could try Cialis.

So I tried getting Roman's price for Cialis, and discovered that the only way I could do that is to start all over again, playing 30 questions. Really? Even logged in I couldn't get a price, and I tried every possible way I could, finally leaving an (as yet unanswered) question with Customer Support.

Two strikes and you're out Roman. This was a bad customer experience for two entirely separate reasons. I'm going back to my Doctor, and not likely to visit Roman again.

Thanks, but no thanks.

Bottom Line: No, I would not recommend this to a friend

Ask your real doctor what you need, then buy it from Canada, India, or China, You'll save a bundle over Roman.

Bottom Line: No, I would not recommend this to a friend

I contacted Roman and made my initial purchase. The product was delivered as promised.

I moved addresses and changed this online with my purchase with Roman. My next month was not delivered...I inquired about this. I was told that they will reship at an additional cost.

I feel this is consumer fraud charging for their error by wanting to charge another month's supply.

Bottom Line: No, I would not recommend this to a friend

I found starting up the process with Roman simple and effective. Cost is not the best but it is reasonable. The BIGGEST downside is they claim to use 2-day shipping. It normally takes 7-10 business days to get my order for some reason. So if you do use this service, make sure you reorder well before you run out of your current inventory!

Customer service...almost seems to be non-existent unless they are taking your credit card information.

Bottom Line: No, I would not recommend this to a friend