Read 42 Roto Sweep Customer Reviews and Complaints (Page 3)

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Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 1 2 star: 0 1 star:  41
Bottom Line: 2% would recommend it to a friend
Showing 23-33 of 42
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  • 36 out 37 people found this review helpful

    A cheap toy

    • Atlanta, GA,
    • Jul 3, 2017
    • Verified Reviewer

    I initially purchased the Roto Sweep based on the fuller brush reputation. I was disappointed immediately. It looks like a cheap toy and functions the same way. It's an insult, loud and clumsy, with poor pick-up. I hoped it would be useful for a quick sweep, but I'd rather let the children use it; at least they would get some enjoyment from the effort. The ordering process was a quagmire to lock you into other "deals," but if you insist on ordering, just look for the tiny "No Thank You" at the bottom of each window and proceed to purchase.

    Bottom Line: No, I would not recommend this to a friend

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  • 42 out 42 people found this review helpful

    Not worth the money; horrible customer service

    I received the Roto Sweep product with a broken part. Customer service would not send out a replacement unless a picture was taken and sent to the company with an explanation of the issue, nor would they provide free shipping to return a completely UNUSABLE piece of equipment.

    Bottom Line: No, I would not recommend this to a friend

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  • 35 out 35 people found this review helpful

    Not worth the money

    I wish I had thought to check for reviews before I purchased this. We tried it out, and it seems stupid that you can only go forward with this. I mean, how clumsy to move it forward, then lift it up, back it up and move it forward again. Also, we chased a cat litter pellet across the floor several times before it picked it up, only to have it fall out afterward. I would not recommend it at all.

    Bottom Line: No, I would not recommend this to a friend

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  • 33 out 33 people found this review helpful

    Cheap product

    • Massachusetts,
    • Jun 22, 2017
    • Verified Reviewer

    The Roto Sweep may pick up a slice of bread or Cheerios as shown on TV, but regular sand grit or anything small such as a piece of paper, you have to repeatedly go over and over the area and still not get the job done. Also, the materials and construction are extremely poor. The brushes, especially, are flimsy and weak. My brushes came squished in the package and never regained shape. Simply a cheap product. The free hand brush is even cheaper, but they get an extra shipping fee. They get $15 for shipping and could care less if you return it. They will just sell it again and get another $15 for shipping.

    Bottom Line: No, I would not recommend this to a friend

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  • 33 out 33 people found this review helpful

    Totally worthless!

    • West Union, Iowa,
    • Jun 21, 2017
    • Verified Reviewer

    I cannot believe that this product is being sold. It is absolute junk! It picks up absolutely nothing. Please do not waste your money on this sweeper. Fuller Brush should be ashamed to advertise such a worthless item! I know some customers are reporting them to the BBB.

    Bottom Line: No, I would not recommend this to a friend

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  • 33 out 33 people found this review helpful

    Junk

    • Southern California,
    • Jun 9, 2017
    • Verified Reviewer

    I just took it apart to see if the bin was full since it was dumping more on the floor than it had picked up. Turns out there is no bin. "Ha ha" on me. As for the handheld unit, on the ad, it shows that it picks up pet hair on furniture. Perhaps, but only until the hair covers the brushes. No way to get the hair off. Another "ha ha" on me. Forget this product.

    Bottom Line: No, I would not recommend this to a friend

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  • 35 out 35 people found this review helpful

    Junk

    This is a piece of junk! It wouldn't even pick up a scrap of paper. When I called to return it, they said I had to pay return shipping and would not get my shipping from them in my refund. This is not how the Original Fuller Brush Co. would operate. It cost me $11.00 to ship it back. So I am getting a refund of about $9.00. I think it is robbery, but it opened my eyes not to order from TV. Believe me, it is a huge piece of junk!

    Bottom Line: No, I would not recommend this to a friend

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  • 34 out 35 people found this review helpful

    Terrible

    I ordered this for my mom. She will soon be 92, and I thought it would be easier for her to use. When you call and order over the phone, you are asked to purchase additional items, and it takes about 40 minutes for the person to stop talking and asking you to buy certain items, and the customer service number rings off the hook with no recording. I spoke with someone eventually and he said the confirmation email will take one day and he could not find my order without an order number.

    I still have not received the email and the phone number goes unanswered, but he said that the money will not be taken from my account until the item is shipped, which is a lie because the money was taken out today. So I disputed the charge with my bank and am totally disappointed to have to go through all this trouble!

    Bottom Line: No, I would not recommend this to a friend

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  • 32 out 32 people found this review helpful

    Buyer beware!

    I was going to purchase this, but at the end of filling out my info I had second thoughts and didn't. But to my surprise, they sent me an email stating that I had ordered it!

    I immediately called them, and the man said he would send an email to corporate and that not to worry, it would stop the "order." Needless to say, to my surprise, they sent another order confirmation the next day! I called them again and was told there was nothing I could do!

    Don't get fooled by this scam. Please do NOT fill out the info unless you are sure you want this item! Not sure how they do this. They told me I can send it back when it comes but I would be responsible for shipping. I contacted my credit card company, and they told me not to worry, that as soon as it appears on my statement, they will take it off.

    Buyer beware; this company is ruthless and very nasty!

    Bottom Line: No, I would not recommend this to a friend

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  • 27 out 27 people found this review helpful

    Garbage

    I have seen children's toys that are cheaper and build better. It picks up very little on the first pass, and you cannot use it back and forth. When I ordered, I was supposed to get a BOGO of getting a second Roto Sweep for the price of shipping and handling. I was charged for purchasing two Sweepers at full price.

    Let the buyer beware because I didn't read all the fine print. Don't waste your time or money. I will be sending this back, and I will be calling my bank if I don't get FULL credit.

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 24 people found this review helpful

    Terrible

    This product is absolutely useless. I would not recommend it to anyone. And it costs more to send it back than it is worth. This company really knows what they are doing. You forfeit your original processing and handling, then pay it again to return it, and they make out like bandits.

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-33 of 42

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