I would have given "0" stars if it was an option.
I don't know how the product works, but the customer service is horrible. The reps were nice enough, but their return policy is programmed, so there are no exceptions. Come on people! Stuff happens.
I bought this as a Christmas gift for my husband. I received the saw on November 23rd, and as Christmas is on December 25th, I was two days over the 30-day return window. There is no documentation in the box declaring this return policy, and now, they won't let me return it, even though on December 5th they changed the policy to 365 days. We're talking two weeks from the time I ordered to the time they extended the return policies. I understand the need for these, but the rigid constraints don't make for good customer service.
They did give me a 25% discount, but since I paid $245 for the thing with shipping, that's not much of a consolation. Won't be buying from or recommending this company. Ever.
Bottom Line: No, I would not recommend this to a friend