What is the SafeSound Personal Alarm?

By Tyler Cooper
HighYa Staff
Published on: Nov 12, 2017

Claiming to be saving millions of lives, the SafeSound Personal Alarm promises to provide you safety, protection, and peace of mind when out and about.

The device is meant to look inconspicuous on a keychain, but with a quick pull of the pin on its top, it will unleash a roaring, constant 125dB (decibel) noise.

The product’s creators state that it requires no training or skills to operate and that both men and women can use the system to feel safer as they go about their day.

Though the device is clearly focused on preventing aggressive attacks, they state that it’s also ideal for seniors who have fallen and can’t get up, or for individuals that have gotten themselves lost in a remote area.

They also mention that the SafeSound is proven to be more effective than mace or pepper spray as a defense tool, though we didn’t encounter any evidence for this statement anywhere on the website.

So, based on the information we’re given, just how loud can you expect the device to be, exactly?

Is the SafeSound Loud Enough to Deter Would-Be Attackers?

As mentioned above, the website states that the product is capable of putting out a continuous, 125dB screech for up to half an hour. For reference, a lawnmower is about 90dB, while a loud rock concert reaches roughly 110dB.

At right about 150dB, you begin to run the risk of having your eardrums ruptured due to the sheer force of the sound waves being emitted.

So, knowing this, it’s clear that the 125dB put out by the SafeSound is extremely loud, and it stands to reason that a sound of that magnitude could certainly make a world of difference in several frightening situations.

For instance, if you were being followed or attacked at night while others are around, activating the SafeSound might help to draw immediate attention to your area, causing your potential attacker to flee instead.

Of course, if you were in a very remote setting this might not be nearly as effective, which is important to keep in mind.

One thing we aren’t told is how the device is powered, or how long this power source is expected to work before needing to be replaced.

We reached out to the support number listed on the website but were unable to get through to a human operator as of the time of our research.

If we had to guess, we’d say the product was likely powered by replaceable watch-style batteries, but without official word from the company, we cannot confirm that this is the case.

SafeSound Personal Alarm Pricing & Return Policy

As of this writing, the SafeSound Personal Alarm was only available directly from the product’s main website. It is offered in three different quantities:

  • Two SafeSound Alarms: $39.95
  • Five SafeSound Alarms: $79.95
  • Ten SafeSound Alarms: $119.95

Shipping is free, and each order is covered by a 90-day satisfaction guarantee. To initiate a return, you’ll need to ship it back to the following address in its original packaging:

Shipping Department (SafeSound Personal Alarm)
10024 N Taryne St.
Hayden, ID 83835

You’ll be required to pay any return shipping fees associated with getting the product back for processing.

Purchasing a Personal Alarm Like SafeSound

Typing “personal alarm” into Google or the Amazon marketplace brings up hundreds of different results, many of which feature extremely similar designs to the SafeSound.

The bulk of the devices we encountered during our research had alarms that ranged from 120dB to 130dB, with the highest we saw being listed at a whopping 140dB.

Crucially, these products all tended to be quite a bit less expensive than the SafeSound, ranging from just $7 to around $15-$20 at most. All of the options listed on Amazon were also available as a single purchase, whereas the SafeSound is only available in multiple quantities.

Finally, many of the products we encountered also had additional features, such as an LED safety light that can be activated whenever needed.

If you are searching for the right personal alarm for your needs, consider the following questions when looking around online:

  • Is a personal alarm like the SafeSound ideal for your needs in the first place? Consider where you live, and where you often find yourself on a daily basis. If you are frequently in high-traffic areas like the city, a personal alarm may be a very useful choice, but if you live in a more remote or isolated place, more direct alternatives such as mace or pepper spray may also be ideal.

  • If you’ve settled on a particular device, be sure to look around for reviews online. Places like Amazon are great for this, but also be sure to look here at Highya and other consumer advocacy websites during your research. Just be sure to stay alert and watch out for fake reviews.

  • Always understand the return policy going into your purchase. During our research into personal sonic alarms, we encountered a number of reviews for products similar to SafeSound in which users complained about high failure rates and other issues. Due to the importance of ensuring your alarm actually works when you need it to, always read through the return and refund policies thoroughly before pulling the trigger on a particular device.

The Bottom Line: Is the SafeSound Personal Alarm Right for You?

Bringing together everything that we’ve learned about the SafeSound Personal Alarm, can you truly expect it to provide protection from even the most vicious criminals, as the manufacturer states?

On the one hand, we learned that the product features an incredibly loud 125dB output, which is more than enough to draw immediate attention to you (and your attacker) when you need it most–provided you are in an area where others are nearby.

On the other hand, though the manufacturer says that the SafeSound has been proven to be more effective than conventional deterrents such as mace and pepper spray, we did not find any evidence for this claim on the company’s website, nor did we encounter any online during our research.

When coupled with the fact that dozens of similar options exist online for much less, as consumers ourselves, we feel that slowing down and taking a look at all of your choices before deciding on one may be the best course of action for most.

This is especially true when you consider that many of these products feature hundreds of five-star reviews.

If you’d like to simply dive in and give the SafeSound Personal Alarm a shot, be sure to keep the 90-day return policy in mind, should you decide that it isn’t the right fit for you in the end.


Read 95 SafeSound Personal Alarm Customer Reviews and Complaints

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Average Customer Rating: 1.6
Rating Snapshot:
5 star: 10 4 star: 1 3 star: 5 2 star: 6 1 star:  73
Bottom Line: 14% would recommend it to a friend
Showing 1-11 of 95
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  • 2 out 3 people found this review helpful

    Doesn't live up to billing

    • By Thomas W.,
    • San Antonio, TX,
    • Jan 15, 2020
    • Verified Reviewer

    Received two devices as ordered. One was going to be a gift, so I decided better check them out. The first one is nowhere near 125dB, I don't own a decibel meter but would guess around 70dB. The other made one little weak chirp and nothing else. Fortunately, I had replacement batteries and when changed batteries, works fine, probably close to the advertised level. I called customer support to let them know about this issue and all they would say was "sorry for the inconvenience". I recommended ensuring fresh batteries were put in the devices and I was told: "We always put new batteries". Obviously there is a chink in their quality control.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    False advertising

    • By Linda C.,
    • Detroit, MI,
    • Jan 13, 2020
    • Verified Reviewer

    This product advertises 3 colors of the alarm - white, blue, pink. They DON'T have pink or blue but they don't tell you that. That is false advertising. Also, their customer service sucks. There was no invoice with the order so how would I know the order number? I called twice to inquire about returning 6 WHITE alarms and both times the 2 girls I talked to hung up on me when I inquired how to make a complaint against this company. I ordered 6 alarms - 2 white, 2 blue, and 2 pink. They sent me 6 white alarms. It was over $100.00. They can keep their products. I don't give my business to such a poorly run company.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 16 people found this review helpful

    Delivery issues

    • By Craig C.,
    • California,
    • Dec 9, 2019
    • Verified Reviewer

    I ordered two SafeSound alarms on November 21st, I received a thank you for my order, no coorespondance since.

    There is no contact email working, phone calls are not returned, I'm thinking this is a scam and I've been cheated out of my money. If not received by December 07, 2019 I'm filing a complaint with the BBB.

    I simply want my order or a refund, I hope this company is legit, doesn't appear that it is...Be careful, I guess I wasn't.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 22 people found this review helpful

    Scammers

    • By Marilou S.,
    • Sault Ste. Marie, Ontario, Canada,
    • Dec 4, 2019
    • Verified Reviewer

    DON'T dO THIS. So far they have billed me twice even though they said they can't ship to my address...every time I try and talk to Zaide "SUPPORT" they tell me I will receive my refund within 24-48 hours...instead they billed me again...

    If I could give them minus stars I would.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 14 people found this review helpful

    Customs charge

    • By Pete K.,
    • Hampshire, England,
    • Nov 21, 2019
    • Verified Reviewer

    Have not yet received items as a Royal Mail card came through my front door stating that that sender had not paid the Customs charge plus an £8 handling fee total of £12.66 which I must pay before they will deliver. I think the company involved must know all about this, considering how many they sell and are passing this extra cost onto the customer, which I think is very underhand, would not use this company again.

    Bottom Line: No, I would not recommend this to a friend

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  • 18 out 19 people found this review helpful

    Make sure they actually work. Mine didn't.

    • By Robert A.,
    • Tampa, FL,
    • Nov 19, 2019
    • Verified Reviewer

    In July 2019 I bought the SafeSound Personal Alarms for both of my daughters. Luckily they never felt a need to use them. Well, today (November 15, 2019) I tested them (pulled the key chains out) and nothing happened. No sound at all. Thought maybe the batteries were bad so I put brand new ones in. Nothing. Checked to make sure batteries were placed in correctly. Same story. Called their customer service and was told that there wasn't anything they could do since the guarantee is for only 90 days. My advice is to protect yourself by testing them to make sure they work before letting your 90-day warranty expire.

    Bottom Line: No, I would not recommend this to a friend

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  • 21 out 22 people found this review helpful

    Complete scam, do NOT buy from them.

    • By Steve H.,
    • Bognor Regis, United Kingdom,
    • Nov 6, 2019
    • Verified Reviewer

    Made a purchase of SafeSound Personal Alarms, via the internet from the UK. I received a card through my door stating that a Customs charge had been levied. I declined to pay an "additional charge" and despite the sum of £62 being taken from my credit card account on the 18th of September 2019, no item has ever been delivered or received and it is now November 2019. Email messages to the company are effectively ignored stating the item has not been returned to their factory. Rubbish. In short, a complete scam. Do not pay or send any money to these rogues. You will never see it again.

    Bottom Line: No, I would not recommend this to a friend

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  • 24 out 26 people found this review helpful

    Where is my money back?

    • By Julie T.,
    • Hawaii,
    • Nov 1, 2019
    • Verified Reviewer

    I received the alarm on time but one came off the key chain and I returned the other one a few weeks ago. Still waiting on my credit...they told me they could only credit me on one even though the other broke off only a week and a half of receiving it!

    I would like my credit of $15.00 please.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 21 people found this review helpful

    Haven't received my package yet.

    • By Deborah B.,
    • Virginia,
    • Oct 22, 2019
    • Verified Reviewer

    My package was shipped on 10/14/2019, and I haven't gotten it yet. If you're not going to send my order please return my money to my account. You sent it via UPS. Please track down my package and get it to me. Thank you for your attention to this problem.

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 18 people found this review helpful

    Still waiting

    • By Margaret L.,
    • Surrey, British Columbia, Canada,
    • Oct 19, 2019
    • Verified Reviewer

    I ordered 2 SafeSound Personal Alarms a while ago. I'm still waiting, it's taking so long. My kids have ordered things online from all over the place and got them really fast. I haven't said if I would recommend them or not as I have not received them yet. It is sure taking a long time.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 21 people found this review helpful

    Seniors beware!

    • By Yvonne M.,
    • Raleigh, NC,
    • Oct 9, 2019
    • Verified Reviewer

    It's a SCAM! They tell you police approved to gain your trust then bam, you're out your money and no product. Unfortunately, I learned the hard way, but I hope whoever stole my order - enjoy! Always remember, what goes around comes around and there are seniors in your family. Also, the Post Office is involved in some way because they say delivered and lied that rental office never received. I gave 1 star because you have nothing less!

    Bottom Line: No, I would not recommend this to a friend

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