What is the SafeSound Personal Alarm?

By Tyler Cooper
HighYa Staff
Published on: Nov 12, 2017

Claiming to be saving millions of lives, the SafeSound Personal Alarm promises to provide you safety, protection, and peace of mind when out and about. The device is meant to look inconspicuous on a keychain, but with a quick pull of the pin on its top, it will unleash a roaring, constant 125dB (decibel) noise.

The product’s creators state that it requires no training or skills to operate, and that both men and women can use the system to feel safer as they go about their day. Though the device is clearly focused on preventing aggressive attacks, they state that it’s also ideal for seniors who have fallen and can’t get up, or for individuals that have gotten themselves lost in a remote area.

They also mention that the SafeSound is proven to be more effective than mace or pepper spray as a defense tool, though we didn’t encounter any evidence for this statement anywhere on the website. So, based on the information we’re given, just how loud can you expect the device to be, exactly?

Is the SafeSound Loud Enough to Deter Would-Be Attackers?

As mentioned above, the website states that the product is capable of putting out a continuous, 125dB screech for up to half an hour. For reference, a lawnmower is about 90dB, while a loud rock concert reaches roughly 110dB. At right about 150dB, you begin to run the risk of having your eardrums ruptured due to the sheer force of the sound waves being emitted.

So, knowing this, it’s clear that the 125dB put out by the SafeSound is extremely loud, and it stands to reason that a sound of that magnitude could certainly make a world of difference in several frightening situations.

For instance, if you were being followed or attacked at night while others are around, activating the SafeSound might help to draw immediate attention to your area, causing your potential attacker to flee instead. Of course, if you were in a very remote setting this might not be nearly as effective, which is important to keep in mind.

One thing we aren’t told is how the device is powered, or how long this power source is expected to work before needing to be replaced. We reached out to the support number listed on the website, but were unable to get through to a human operator as of the time of our research.

If we had to guess, we’d say the product was likely powered by replaceable watch-style batteries, but without official word from the company, we cannot confirm that this is the case.

SafeSound Personal Alarm Pricing & Return Policy

As of this writing, the SafeSound Personal Alarm was only available directly from the product’s main website. It is offered in three different quantities:

  • Two SafeSound Alarms: $39.95
  • Five SafeSound Alarms: $79.95
  • Ten SafeSound Alarms: $119.95

Shipping is free, and each order is covered by a 90-day satisfaction guarantee. To initiate a return, you’ll need to ship it back to the following address in its original packaging:

Shipping Department (SafeSound Personal Alarm)
10024 N Taryne St.
Hayden, ID 83835

You’ll be required to pay any return shipping fees associated with getting the product back for processing.

Purchasing A Personal Alarm Like SafeSound

Typing “personal alarm” into Google or the Amazon marketplace brings up hundreds of different results, many of which feature extremely similar designs to the SafeSound. The bulk of the devices we encountered during our research had alarms that ranged from 120dB to 130dB, with the highest we saw being listed at a whopping 140dB.

Crucially, these products all tended to be quite a bit less expensive than the SafeSound, ranging from just $7 to around $15-$20 at most. All of the options listed on Amazon were also available as a single purchase, whereas the SafeSound is only available in multiple quantities.

Finally, many of the products we encountered also had additional features, such as an LED safety light that can be activated whenever needed.

If you are searching for the right personal alarm for your needs, consider the following questions when looking around online:

  • Is a personal alarm like the SafeSound ideal for your needs in the first place? Consider where you live, and where you often find yourself on a daily basis. If you are frequently in high-traffic areas like the city, a personal alarm may be a very useful choice, but if you live in a more remote or isolated place, more direct alternatives such as mace or pepper spray may also be ideal.
  • If you’ve settled on a particular device, be sure to look around for reviews online. Places like Amazon are great for this, but also be sure to look here at Highya and other consumer advocacy websites during your research. Just be sure to stay alert and watch out for fake reviews.
  • Always understand the return policy going into your purchase. During our research into personal sonic alarms, we encountered a number of reviews for products similar to SafeSound in which users complained about high failure rates and other issues. Due to the importance of ensuring your alarm actually works when you need it to, always read through the return and refund policies thoroughly before pulling the trigger on a particular device.

The Bottom Line: Is the SafeSound Personal Alarm Right for You?

Bringing together everything that we’ve learned about the SafeSound Personal Alarm, can you truly expect it to provide protection from even the most vicious criminals, as the manufacturer states?

On the one hand, we learned that the product features an incredibly loud 125dB output, which is more than enough to draw immediate attention to you (and your attacker) when you need it most–provided you are in an area where others are nearby.

On the other hand, though the manufacturer says that the SafeSound has been proven to be more effective than conventional deterrents such as mace and pepper spray, we did not find any evidence for this claim on the company’s website, nor did we encounter any online during our research.

When coupled with the fact that dozens of similar options exist online for much less, as consumers ourselves, we feel that slowing down and taking a look at all of your choices before deciding on one may be the best course of action for most. This is especially true when you consider that many of these products feature hundreds of five-star reviews.

If you’d like to simply dive in and give the SafeSound Personal Alarm a shot, be sure to keep the 90-day return policy in mind, should you decide that it isn’t a right fit for you in the end.

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Read 82 SafeSound Personal Alarm Customer Reviews and Complaints

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Average Consumer Rating: 1.6
Rating Snapshot:
5 star: 9 4 star: 1 3 star: 4 2 star: 5 1 star:  63
Bottom Line: 15% would recommend it to a friend
Showing 1-11 of 82
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  • 1 out 1 people found this review helpful

    Happily satisfied but costly

    • Illinois,
    • Sep 15, 2019
    • Verified Reviewer

    I had never seen these devices before I saw this brand online. I ordered two. I’ve so far only opened one and want to give one to my friend for her overseas travel solo. I wish I had more instructions about batteries. I did think it was a bit pricey and do wonder how long the batteries will last. The sound is quite alarming and anyone near me when I set it off wants me to turn it off immediately. It is almost as loud as my home security alarm. I always put it on my keys or my purse. I want to get a few more but I don’t think they’re a scam. I’d try reporting to the FTC first or BBB if you have issues and I didn’t know people in other countries could order it. You can also report to these organizations and agencies.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    I smell a SCAM

    • Newcastle, United Kingdom,
    • Sep 3, 2019
    • Verified Reviewer

    Long overdue, it appears goods are coming from USA, which will involve import duty? On top of what you have paid. RIP OFF. Will I receive a reply, fingers crossed, haha. I can only hope.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    No problems

    • Live Oak, TX,
    • Sep 3, 2019
    • Verified Reviewer

    I see many reviews talking about not taking a credit card, not receiving the product. I’ve had no problems. I bought 3 and received 7 free ones. Bought my extra batteries at the same time. I’ve not had to use mine yet. It is very very loud. I gave them to the important women in my life. I have a few left and would give as a gift to any female. a lot faster than finding my mace or my taser. Right at my fingertips on my purse.

    Bottom Line: Yes, I would recommend this to a friend

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  • 7 out 7 people found this review helpful

    Poor customer service

    • Australia,
    • Aug 27, 2019
    • Verified Reviewer

    I paid for two alarms but never received them. Despite several attempts to contact the company, I have only received a computer-generated message and the company has taken no responsibility for a parcel that was never delivered. A real rip off.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    I never received the product ordered approximately two months ago

    • Pineville, KY,
    • Aug 22, 2019
    • Verified Reviewer

    Never received the product, ordered it over two months ago, would love to give it a rating when I get it. Please check on my order, I need it, so please send it or tell me why I haven't gotten it yet. I am anxiously awaiting for your reply. I will recommend it to my friends if I feel the product does what it is supposed to do.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 6 people found this review helpful

    I feel really safe now not scared any more

    • New South Wales, Australia,
    • Aug 19, 2019
    • Verified Reviewer

    My niece's grandmother gave it to me because I'm always walking home at night, plus I live by myself and I've had been having teenagers on bike ride pass me and then come back start riding around me, try to knock me over. I didn't let them know I was a bit scared. The day I got my personal alarm and I set it off, I have not seen them again. A bloke came up from behind me, didn't know who he was, tried to walk a bit faster, he did as well, so I walked slower and so did he. Then I told him to leave me alone or I'm setting off my alarm, thought that I was joking about having an alarm, said that I didn't even have an alarm on me, so as I set it off he took off very fast. I've told many women to get one because I'm glad that I have mine, had to use it a couple of times, now feel a lot safer since I got it, even when I answer my front door and I don't know who it is and they don't leave, I set it off. My next-door neighbor's sons come running because they know that there's trouble at my place.

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 10 people found this review helpful

    I had a more positive experience

    • Western Australia,
    • Aug 6, 2019
    • Verified Reviewer

    I got very worried, having read these reviews straight after my purchase, especially as I had not researched this alarm, I had bought on impulse (as do many of us do!). I emailed the support center (which happened to be in America, but this did not bother me). Because of the time difference, my email was answered immediately (I had made my purchase at around 9:30 pm). The email stated:

    "Thanks for your email. We already cancelled your order and voided the charge. The pending payment from your charge card will disappear within 24- 48 hours. If you have any other concerns feel free to email us back and we'll assist you as soon as we can."

    Within 5 minutes of receiving that email (which was around 5 minutes after I sent it), I checked my bank account and every cent, shipping included, had been refunded. I plan to do more research and perhaps then try again - perhaps I got a kosher company?

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 9 people found this review helpful

    Personal alarm

    • United Kingdom,
    • Aug 2, 2019
    • Verified Reviewer

    I ordered two from SafeSoundPersonalAlarm.com on the 17th of July 2019 and received the alarms complete with batteries here in the UK on the 26th of July. Alarms work fine and excellent service.

    Bottom Line: Yes, I would recommend this to a friend

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  • 18 out 21 people found this review helpful

    Beware

    • Arizona,
    • Jul 25, 2019
    • Verified Reviewer

    Bought 1. Declined 3 credit cards I tried to use. Transactions did not go through but when checked credit cards all 3 have pending charges. Could only find e-mail for support but got back as failure to deliver does not exist. Contacted credit card companies and can't do anything till payment post. Beware. Scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 24 out 26 people found this review helpful

    Order

    • Luton, Bedfordshire, United Kingdom,
    • Jul 16, 2019
    • Verified Reviewer

    Never arrived despite ordering 1 month ago. Received an e-mail confirming my order, e-mailed them just over a week ago (end of June), got a reply via e-mail on that occasion, next e-mail no reply. I believe that it is a company that scams people. They debit your account immediately and the item (alarm) never arrives, do not be taken in.

    Bottom Line: No, I would not recommend this to a friend

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  • 25 out 28 people found this review helpful

    Not again, DO NOT BUY.

    • United Kingdom,
    • Jun 17, 2019
    • Verified Reviewer

    Nowhere on the site is there mention of this item coming into the UK from The States. You get hit with VAT and Royal Mail Handling Fee. VAT ok, the States' VAT is less than here in the UK, but the handling fee is £12.55 and you cannot collect without paying this fee.

    Bottom Line: No, I would not recommend this to a friend

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