What Is SET TV?
Advertised as the best premium IPTV service, SET TV’s plug-and-play technology promises to provide access to more than 500 high-definition channels, including sports, along with thousands of on-demand entertainment options.
And unlike cable subscriptions, your set-top box will not only allow you to enjoy these channels at home on up to three different devices but also while you’re on-the-go.
Considering the amount of content they claim to deliver, in conjunction with their rock bottom month-to-month pricing (especially compared to a traditional cable subscription), SET TV is an undoubtedly compelling concept. But once it’s set up in your home, will this technology deliver a lot of value for the money, or should you consider other options?
Even if this is your first introduction to set-top boxes like SET TV, over the next few minutes, we’ll walk you through everything you need to know in order to make an informed, empowered decision
How Does SET TV Work?
Writing for ExplainThatStuff, Chris Woodford reports that, “instead of receiving TV programs as broadcast signals that enter your home from a rooftop antenna, satellite dish, or fiber-optic cable,” Internet Protocol TV (IPTV) streams content through an Internet connection.
In general, there are three main types of IPTV, most of which you’re likely familiar with:
- Live TV – Live broadcast television, just like through a standard cable signal.
- Time-Shifted – Originally aired live, but available to viewers hours or days later.
- Video on Demand (VOD) – This media is stored on servers, which can be viewed and played on-demand by users.
Regardless of the type, this streaming data is watched “on your computer or with a set-top box (a kind of adapter that fits between your Internet connection and your existing television receiver, decoding incoming signals so your TV can display Internet programs).”
Because of the processor size, he notes that set-top boxes (STBs) like SET TV often deliver better streaming performance. Other popular options you might be more familiar with include Apple TV and Roku, and even gaming systems like Xbox One and PlayStation 4.
In addition to standard STBs, this content can also be decoded by dongles like Amazon Fire and Google Chromecast, which plug into the HDMI socket on your TV.
SET TV’s APK, Android App, Set-Top Box, & Channel Selection
Based on what we just learned, we know that in order to view the content provided by SET TV, we need a device that decodes the signal. According to their site’s FAQ, this can work via a PC (Windows or Mac), any Android phone, tablet, or smart TV, Amazon Firestick, as well as any Android STB running 5.1 or higher. The company also sells their own Android STB version, which we’ll talk more about below.
While this certainly encompasses a wide variety of devices, they emphasize that it can’t be used with Roku devices or Xbox, although we’re told they’ll soon release a version that works on iOS.
With these details in mind, getting started involves downloading the Set TV app from the Google Play store and installing on the appropriate device. Based on what we learned from their FAQ, the exact process will vary depending on device type. Furthermore, in order to update, will have to manually uninstall and reinstall the app each time.
Pro tip: If you need additional assistance for either of these aspects, other than what’s provided in SET TV’s FAQ, we encountered a large number of helpful user videos on YouTube.
After downloading the app and setting up an account, SET TV claims to provide access to more than 500 channels and thousands of on-demand movies, all for an ultra-competitive price. Credit: Google, Inc.
After successfully downloading the app and setting up an account, the company will email you an access code so you can begin enjoying content on up to three devices using the same IP address. This could take up to 10-15 minutes.
Keep in mind, however, that each device will need its own access code, and in order to de-link a device from your account, you’ll need to contact support via live chat, email, or phone (keep this important point in mind, as we’ll return to it shortly).
How Much Does SET TV Cost?
The SET TV app is free to download, although a subscription will cost you $20 per month. You can decrease this per-month cost by purchasing three ($55), six ($110), or 12-month ($200) plans in advance.
A three-day free trial is also available, which doesn’t involve entering your credit card number. And as mentioned earlier, the company sells their STB for $99.99.
All plans are pay-as-you-go and do not involve long-term commitments, activation or cancellation fees, or credit checks. According to their FAQ, though, subscriptions do not automatically renew, which means you’ll need to manually renew your account each time it expires.
All SET TV hardware purchases come with a 30-day refund policy, less S&H, which you can request by reaching out to their support team at (813) 295-8442, firstname.lastname@example.org, or via the site’s contact form.
What Can We Learn From SET TV Subscriber Reviews?
While the SET TV website emphasizes that they provide professional support to their customers, this doesn’t seem to be what many of them are reporting online.
For example, in the Q&A sections of their FAQ, customers repeatedly complained about frustration when setting up the system, bugginess (e.g., frequent picture loss, constant buffering, system errors, login working one day and not the next, etc.), and inability to access adult content.
Also, multiple customers didn’t appreciate the fact that SET TV required a PIN/service code to work, which was often difficult to obtain. In fact, more than one reported they had to sit in the chat room and wait for a company rep to show up, since they never received a service response via other methods.
One customer also claimed they were sent nine codes, and none of them worked—we think this last part is especially important to keep in mind, since as we discussed earlier, you’ll have to enter a new PIN every time your account renews.
Pro tip: If you’re planning to start your SET TV three-day trial to coincide with a pay-per-view weekend event, one customer noted that it won’t work.
We found much of the same feedback on Reddit, although one user indicated SET TV worked as close to cable as they’ve experienced, and that picture quality was usually very clear. However, they also balanced this by emphasizing that certain channels—or sometimes the entire service—can go down for hours or days at a time.
On Google Play, 75 customers had given the SET TV app an average rating of about four stars, with common compliments referencing quality content and ease of use. On the other hand, complaints related to many of the same issues noted above.
From a company perspective, the IPTV service is brought to you by SET Broadcast LLC based out of Seminole, FL, who’s been in business since March 2017. They held an F rating with the Better Business Bureau as of 12/14/17, based on one negative review and five closed complaints—none of which the company responded to.
Are There Other IPTV Services Competing With SET TV?
A quick online search for the term ‘IPTV service’ returned a lot of meaningfully similar companies to SET TV, which offered streaming access to hundreds or thousands of channels, at prices much lower than the cost of a traditional cable subscription. However, we learned that the majority was available only in Europe.
With this in mind, here are some of the more popular US-based options:
|SET TV||$20/mo||500+ channels, thousands of on-demand movies|
|Plex TV||From $4.99/mo||Also allows users to upload their own content to access from other devices, includes DVR capabilities|
|RocketStreams||From $8.99/mo||1,500+ live channels and videos, supports iOS|
|USA IPTV||$10/mo||500+ live channels, thousands of on-demand movies, available for iOS|
|Tronics City||$19.99/mo||Up to 2,800 live HD and SD channels, free PPV events, includes music, no KODI support|
|PrimaVisual||$29.99/mo||5,000+ streaming channels and VOD titles, supports Samsung & LG Smart TVs|
|The IPTV Guy||From $15/mo||None provided|
|Lite IPTV||$14/mo||Hundreds of channels, including international and adult|
|IPTV Private Server||From $85/mo||900+ channels, 3,000+ movies and TV shows, supports Roku and iOS devices|
In addition to these options, we encountered numerous sites offering links to free IPTV lists, often refreshed daily, although we didn’t verify their content quality or overall safety.
Given all these choices and price points, how can you decide which IPTV service is right for you?
The ExplainThatStuff article earlier emphasizes that if you’re looking for optimal performance from your IPTV service, “a set-top system is a bigger box that contains a faster processor with more memory, so it can give higher quality video output.”
Similarly, they point out that IPTV services work best when you have high-capacity broadband service (one Redditor commented that SET TV recommends a minimum 4MB download speed), so be sure to factor this into your overall budget as well.
Outside of this, it largely comes down to each specific provider: Do they have competitive pricing? Do they offer the amount and types of content important to you? Which devices do they support? What are customers saying about their experiences?
Let’s carry this last question over as we come to a conclusion about SET TV.
Our Final Thoughts About SET TV
On the upside, SET TV seems to offer access to more than 500 live television channels, in addition to thousands of on-demand movies, for a relatively competitive price. If you decide to purchase their Android set-top box, they also stand behind it with a 30-day refund policy.
However, it’s important to balance these positives with the sheer amount of negative online customer feedback we encountered during our research for SET TV, including common complaints related to almost non-existent support.
These were often compounded by the fact that subscribers are required to enter access codes whenever their subscriptions renew, which was often reported to be a multi-hour (or even multi-day) process, with a lot of frustration in between. And even when it works perfectly, based on what we viewed in the how-to videos, installing and updating the SET TV app doesn’t exactly appear to be user-friendly.
As consumers ourselves, these factors might make us fully investigate all the IPTV competitors before deciding on a SET TV subscription. To figure out if an IPTV service is in your best interests in the first place, though, as well as to provide actionable insight into the process, we’d recommend reading 3 Easy Steps for Cutting the Cord & Saving Money next.
Don't waste your money on SET TV
I did the one day trial and was a little concerned that they changed it from three days to one. One day is not enough to fully evaluate, so I subscribed for one month after the trial. I am one week in and WILL NOT be continuing.
This service is absolutely horrible. I have experienced constant buffering over a large number of channels with a connection speed of over 130 Mbps. That is insane! Over half the channels in the channel line up show “No TV Programming” yet if you select them there will be something playing.
The chat customer service is absolutely pointless; they can't help you with anything. If you call the customer service number, you will sit on hold in the queue for well over an hour until you get frustrated and hang up or unexplainably get cut off.
Do NOT waste your money on this junk service!
Bottom Line: No, I would not recommend this to a friend
0 out 1 people found this review helpful
I had a 1-day free trial. I called and it was extended another day (I tried to use email but their response was "no"). On chat, I never got serviced. When I did get a rep on the phone, I started as number 27 in the queue, so there was a wait. When I got the rep, she was very responsive.
The free trial was great. The only thing is, if you are not in the Eastern time zone, your time frames are all messed up, but only on some channels. So that would be an adjustment, then also time-consuming figuring out which programs come on and when.
Today at noon the programming on ABC was on point, the same as CST. Last night, also on OWN programming it was the same. But on channel CW at noon, there was no Wendy Show. I assume it will come on at 1 pm.
As we speak, my free preview ended early (well 12:30 here, but it must be on time there at 1:30).
Oh, and I wondered why they had no street address on the website, and the phone rep emailed it to me (the email rep gave some reason why they didn't have one).
I am thinking about getting the service.
Bottom Line: Yes, I would recommend this to a friend